[NPC] Gaia Staff

Welcome Back!
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Question Category Games Lake Kindred
Question
Just wondering what happened to all the gold rigs in LK? and will any come back in the future?
Question
Just wondering what happened to all the gold rigs in LK? and will any come back in the future?
They will not be, we didn't intend for them to be in there so we went ahead and removed them.
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Shops/Events
Last year's Black Friday Sale had a theme to it and people really liked it. Can you tell us if this year's sale will have a theme to it or not? Sure would help us prepare for it if it does or not.
Last year's Black Friday Sale had a theme to it and people really liked it. Can you tell us if this year's sale will have a theme to it or not? Sure would help us prepare for it if it does or not.
Stay tuned. ninja
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Manga
I been reading gaia manga quite a while. Will there be continuation for some cliffhanger manga?
I been reading gaia manga quite a while. Will there be continuation for some cliffhanger manga?
It's possible depending on the manga!
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Events: Achievements
Would it be possible to give a percentage of users that have each achievement? I was thinking something like what I see on PlayStation trophy sites. 45 out of 2,000 earned as an example. No names or personal achievements, just the ones everyone was eligible to get. I like seeing stats. Thanks!
Would it be possible to give a percentage of users that have each achievement? I was thinking something like what I see on PlayStation trophy sites. 45 out of 2,000 earned as an example. No names or personal achievements, just the ones everyone was eligible to get. I like seeing stats. Thanks!
We can look into possibly doing something like this, but no guarantees that we will be able to do it!
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Games Lake Kindred
Now that the event is over, can we get more details on how [Kindred] Watermeat can be acquired?
Now that the event is over, can we get more details on how [Kindred] Watermeat can be acquired?
It's in the event CI! That's all you need for it.
Zero Omega
Geminai The Baby Paw
Events
This is the Weekly/Bi-Weekly poke about the Dank Meme's Contest!
We learned last time that winners had be chosen, but were yet to be announced.
Have the winners been notified already?
(This would let a lot of us know if we can just move on at this point, as if they were contacted, we know we did not win and can stop worrying about it)
This is the Weekly/Bi-Weekly poke about the Dank Meme's Contest!
We learned last time that winners had be chosen, but were yet to be announced.
Have the winners been notified already?
(This would let a lot of us know if we can just move on at this point, as if they were contacted, we know we did not win and can stop worrying about it)
We'll be notifying winners this week!
Zero Omega
Strideer
Features
Can we get an update on the trading pass situation? It's been over a month for most of us.
Can we get an update on the trading pass situation? It's been over a month for most of us.
Trading passes are still being worked on, our sincerest apologies for the delay as things have been incredibly swamped on the support side for this. We're trying to get to everyone as soon as we can.
excitable sloth
sometimesalways
Items
Question: Any ETA on the Hero's Journey next evolution?
Question: Any ETA on the Hero's Journey next evolution?
It should be finished before the end of the year!
Sorry for the wait. ;3;
<3
Zero Omega
FFXI-TheGodOfPain
Hello Staff! I just made a Gcash purchase and I want a refund, how do I do so?
You can file a billing ticket at our Help Center. Be aware though that we do not necessarily issue refunds without a reason.
Zero Omega
Spooty Head Mayzie
Events
When will the achievement we earned by posting in the sticky thread during the User-Run Ball be given out?
When will the achievement we earned by posting in the sticky thread during the User-Run Ball be given out?
We're still working through these as it's a manual process, we're hoping to wrap them up within the next couple weeks!
Zero Omega
roselessfaith
Achievements
Ok I have a question about the Convention Achievement. What is the fate for this one? does Gaia even attend any Conventions anymore? Because its one of the last ones that I need. Except for the little event a user held this past Halloween I havent heard of any events or conventions that Gaia attended. Is this just a basically dead achievement now? That sits there and taunts us.
Ok I have a question about the Convention Achievement. What is the fate for this one? does Gaia even attend any Conventions anymore? Because its one of the last ones that I need. Except for the little event a user held this past Halloween I havent heard of any events or conventions that Gaia attended. Is this just a basically dead achievement now? That sits there and taunts us.
We still go out to conventions and hand out the achievement!
Zero Omega
Nanzzy-chan
Zero Omega
Nanzzy-chan
Features/Runway
How would be the best way to report a copy-cat in Runway?
More specifically, I entered an av in today's Lunar theme, then found out that someone had made an almost exact copy of it (to the point I've already had several people tell me they thought it was my entry) and entered it as well, essentially not just stealing my design but also stealing my votes; I'd very much appreciate if there's someone who could look into that @_______@;;
How would be the best way to report a copy-cat in Runway?
More specifically, I entered an av in today's Lunar theme, then found out that someone had made an almost exact copy of it (to the point I've already had several people tell me they thought it was my entry) and entered it as well, essentially not just stealing my design but also stealing my votes; I'd very much appreciate if there's someone who could look into that @_______@;;
Please go ahead and file a ticket to our Help Center.
Alrighty, thank you~
What category does that go under, General Account and then Events or something like that? o3o
Events is fine
excitable sloth
Kuro Kori Ryu
And now the serious question::
Lake Kindred
I've noticed for pretty much every event there's a new area added, but my question is will you ever re-use the old areas for an event/add seasonal kin (like you did for easter and v-day)?
Lake Kindred
I've noticed for pretty much every event there's a new area added, but my question is will you ever re-use the old areas for an event/add seasonal kin (like you did for easter and v-day)?
We may see some in the future, yes! <3
excitable sloth
Xashowd
Games/Lake Kindred
Are there any plans to expand/improve Lake Kindred outside of events? There's a lot of QoL improvements we've been waiting on (Nicknaming, a use for Charge Orbs such as boosting Kin Stats, making Accuracy a visible Stat as opposed to being hidden, better rewards for Phantom Sycamorte, Cosmos, and Watermeat due to increased difficulty, etc), and I'd hate to think LK (the game itself, obviously Kin keep being made) has been abandoned due to not making much money like other prior features.
Are there any plans to expand/improve Lake Kindred outside of events? There's a lot of QoL improvements we've been waiting on (Nicknaming, a use for Charge Orbs such as boosting Kin Stats, making Accuracy a visible Stat as opposed to being hidden, better rewards for Phantom Sycamorte, Cosmos, and Watermeat due to increased difficulty, etc), and I'd hate to think LK (the game itself, obviously Kin keep being made) has been abandoned due to not making much money like other prior features.
There are things that we are still working on. ;3; Don't worry we haven't forgotten! <3
excitable sloth
roselessfaith
Achievement/ticket Projects
Is there a possibly to get like a minor update where the possible wait time for responses from the Ticket queues are? And if we can possibly get a sticky or something that gives a rough time frame of the queue statuses are?
Like - Currently Looking/Working at/on Submissions for this ticket (ex. Agate Ticket) from this date - i.e Oct. 18th - Oct. 25th
From I have heard some people who have submitted tickets in Oct. Havent heard back yet. I recently bought a Agate ticket from the CS and submitted and mainly was wondering how backlogged is it. Or should I just email the email provided?
Is there a possibly to get like a minor update where the possible wait time for responses from the Ticket queues are? And if we can possibly get a sticky or something that gives a rough time frame of the queue statuses are?
Like - Currently Looking/Working at/on Submissions for this ticket (ex. Agate Ticket) from this date - i.e Oct. 18th - Oct. 25th
From I have heard some people who have submitted tickets in Oct. Havent heard back yet. I recently bought a Agate ticket from the CS and submitted and mainly was wondering how backlogged is it. Or should I just email the email provided?
I try to keep everyone updated on different types of recolor tickets in the queue when I have time. We are working on implementing something like this in the next few weeks. Stay soon. <3
excitable sloth
Albern Puppy
Items
Staff, what is your opinion of the Bugberry color scheme? Think we should get more?
Staff, what is your opinion of the Bugberry color scheme? Think we should get more?
We should see some VERY soon. c;
Zero Omega
l zen l
Events
Question:
Will we ever have anymore squad cosplay contest, those were really fun and you had a chance at making new friends.
Question:
Will we ever have anymore squad cosplay contest, those were really fun and you had a chance at making new friends.
Mmm... We could possibly do something like this again.
Zero Omega
Canicuss
Events/Contests
I asked a few weeks ago about the winners in the User Run Ball art and avatar contests, has there been any new developments concerning winners? Thanks in advance for checking on this.
Peyo
Kanoko
Radio Jack
I asked a few weeks ago about the winners in the User Run Ball art and avatar contests, has there been any new developments concerning winners? Thanks in advance for checking on this.
Peyo
Kanoko
Radio Jack
Whoops, yeah! We do have the winner for these, we'll wrap them up, sorry about that.
Zero Omega
Fibonacci To Infinity
Runway
Is there a way that a rules page could be added to the Landing Page of Runway?
It seems like many STILL do not know about the rules for voting on mules & only using the CB to ask for votes.
Is there a way that a rules page could be added to the Landing Page of Runway?
It seems like many STILL do not know about the rules for voting on mules & only using the CB to ask for votes.
Yes, this is definitely something we want to do and we believe it's something we should be able to do.
excitable sloth
ChaosQueen
Items:
I bought a Mortified Franken-bride and noticed that it only is the bolts. When will the bug be fixed where it shows all the other parts of it?
Nothing else shows even in the MP listing item preview.
Or did I just spend 799 on a pair of head bolts?
I bought a Mortified Franken-bride and noticed that it only is the bolts. When will the bug be fixed where it shows all the other parts of it?
Nothing else shows even in the MP listing item preview.
Or did I just spend 799 on a pair of head bolts?
Should be fixed!
Zero Omega
Tsuki_Kirkland
Features
Does reporting in the avatar arena do anything? I keep reporting people who are misplaced but I don't feel it does anything.
Does reporting in the avatar arena do anything? I keep reporting people who are misplaced but I don't feel it does anything.
It does do something, however keep in mind that the Avatar Arena is going to be a lower priority queue so we may not act on reports as quickly.
Zero Omega
lilloulou
Events / Items:
Can we expect another Loyal's Gate Kickstarter before the end of 2016?
Can we expect another Loyal's Gate Kickstarter before the end of 2016?
Mmm... Possibly, we have one in mind but we don't have a firm date set.
excitable sloth
Arowan
Items Bugs~
*pokes staff* I still can't open my Monthly Collectors pass, even though the MC's have been released. Please fix? emo
*pokes staff* I still can't open my Monthly Collectors pass, even though the MC's have been released. Please fix? emo
Fixed! <3
meemster
Arowan
Items
So... the monthly collectibles are out, but I still can't open my collectors pass. ninja Can we get this fixed, please? heart
So... the monthly collectibles are out, but I still can't open my collectors pass. ninja Can we get this fixed, please? heart
Should be all fixed now! Sorry about that. Please let us know if that is not the case <3
-Meem heart
Zero Omega
Mae Lovelyn
Games
With Fishing up and running again, what can fishers do about botters?
With Fishing up and running again, what can fishers do about botters?
Report 'em if you see 'em, take screenshots when you can if there's something that is very obviously wrong with the fisher. We'll take it from there.
excitable sloth
Narumi Misuhara
clarion
Features - Runway
Would there be any way to view Runway prize cash grants in our cash history? If you don't have PMs turned on or if they're set to friends only you don't even get the Admin PMs and if you aren't paying attention to your GC amount it can be pretty easy to miss the really small awards. There are periodically glitches around awarding prizes, notably the recently issues with the time change, so being able to double check and see IF you were awarded anything and how much would help people know if they need to file tickets or not.
Would there be any way to view Runway prize cash grants in our cash history? If you don't have PMs turned on or if they're set to friends only you don't even get the Admin PMs and if you aren't paying attention to your GC amount it can be pretty easy to miss the really small awards. There are periodically glitches around awarding prizes, notably the recently issues with the time change, so being able to double check and see IF you were awarded anything and how much would help people know if they need to file tickets or not.
Yup, we can do this. smile
Zero Omega
Yeata Zi
Features
Hey, for whatever reason, I haven't been able to see the forum moderator link while on my computer browser, but I can see it just fine when on mobile. What's up with that? Is it hiding?
Hey, for whatever reason, I haven't been able to see the forum moderator link while on my computer browser, but I can see it just fine when on mobile. What's up with that? Is it hiding?
It's a strange browser-specific thing with Firefox, it works in Chrome. We're looking into it.
Zero Omega
Captain Spudgy
Features
Do you guys ever plan on implementing a mass-trash/donate function for in inventories?
I figure sell wouldn't work, since not all items can be sold. But being able to mass delete items would be a huge help when organizing.
Do you guys ever plan on implementing a mass-trash/donate function for in inventories?
I figure sell wouldn't work, since not all items can be sold. But being able to mass delete items would be a huge help when organizing.
We've had ideas to do something like it before.
Zero Omega
AugureyRiddle
Misc
How often in the Gaia Corp website updated? The contact page has been down for about a month.
How often in the Gaia Corp website updated? The contact page has been down for about a month.
That's actually a really old site that is outdated and we don't have any plans on updating it, we actually thought we had taken it down.
excitable sloth
CheshireKtten
Items
I hate to be the bearer of bad news..
But the hair pose of the Spring Skybound Pirate is still broken.. cat_sweatdrop
I hate to be the bearer of bad news..
But the hair pose of the Spring Skybound Pirate is still broken.. cat_sweatdrop
FINALLY FIXEDDDDDDD!!!!!ASDLFKAJ SDFLK A
Zero Omega
houjun-san
Events
So who won in the previous election? Trash or the green guy?
So who won in the previous election? Trash or the green guy?
Trash Can!
[If you missed the Mini-comic explaining the results, the TL;DR is that Trash Can is now President, Diedrich is Vice-President, and it still doesn't matter because these positions are still just empty titles in the Gaia world. -Platonix]