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January 5th, 2015

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Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Mon Jan 05, 2015 9:10 pm


January 5th

[NPC] Gaia Staff
User Image
Hello everyone and HAPPY NEW YEAR!!!

Quote:
Items

(I can't remember if this was acknowledged last week so re-asking)
Is there any chance that you could consider making a tail-remover for [Animal]s? (kind of like how you made Hear no Evil for ears)

Especially with items like Saddle Bronco (and its recolour(s)) and Shuijan Tactical (and the older items Atlantic Blue and Wish Granter), which have lower body mods but don't cut off the furs' tails, really restricting what they can be used with (I can report this in the AIGRT if you want, too)

Yes, we can look into making this a reality for our paw users!

Quote:
Events

Any update on the Santa March and achievement for the holiday event and collecting 12 days of Christmas?
We’re still taking a look into this. Our ideal plan will be to automatically grant these to anyone missing them that should have gotten them. We’ll put out a notice once we have a resolution.

We’re still taking a look into this. Our ideal plan will be to automatically grant these to anyone missing them that should have gotten them. We’ll put out a notice once we have a resolution.

Quote:
Shops

Will we see the Crossstich winners soon, last ATS you said we would see them at the end of last month. I understand the Holidays are coming but will that be this months gold shop update?

Yes. CrossStitch will be updated this month with new user-designed creations.

Quote:
Items

Is there any chance you guys could re-release the Verge Mythrill Birthstone sets? They rarely, if ever, show up in the MP, and I'm hoping to be able to obtain the January Light Mythrill Wings.

Yes.

Quote:
Features
Can we have a simple arranger for the wishlist, to select more than 1 item to move them¿? something really simple! <3 <3

Not at this time, sorry!


Narumi Misuhara
princessxdreamz

Features

The Ignore System
I feel like it could use some adjustments.

In forums:
1)Blocked Topics- Do we really need to see that one of the topics is not showing because myself or them blocked the other? Oh ,and by the way, in subscriptions if a user has blocked you from their thread not only do we have to see the the blocked topic notice but we can't remove it from subscriptions. Who wants to see that? Subscriptions are suppose to be enjoyable.
2) I don't like seeing the person on my ignore list showing up if they are the last person to post in a topic.

In games:
1)In rally, towns and on zOmg, if we had a person on ignore then we didn't have to ignore again on the game. Fishing, slots, blackjack etc..you have to ignore them again and again.
2)We shouldn't have to see that person's room name. It is an eye sore and what if you accidentally enter their room? You get reported for harassment and possibly banned.


These are just some suggestions I hope you'll consider ^.^

Thanks, some of these look like things that slipped through the cracks or just weren't properly supported to begin with.


Zero Omega
princessxdreamz

Games

When will the Fishing update happen?

Also, When will trophies be given out? October, November and December are in waiting.

No update for the fishing update at the moment. I'll check into the trophies, will have an update for you on that this week. Sorry for the delay!


Zero Omega
Fayt_of_Redemption
Question Category Possibly Misc, features

I asked several months ago about getting a subforum for those Adoptables threads that are overrunning the minishop forum and was told it'd be looked into. Has this been or was it forgotten?

No update at the moment but it is currently being discussed.


Zero Omega
Mississippi Black Velvet
Features

Gaia blog: Hopefully I can get steered in the right direction, wanting to know who I can contact for updated information on getting a piece in the Gaia Blog about the Heart Break Cafe. It's our second year and we would love to try and get an article in about it.


Thanks! =)

Go ahead and shoot me a PM!


bluealaris
Platonix
Features

Could we please get a GoFusion recipe of some sort that just calls for 1 Snowflake Charm (and however many of other kinds of Charms) so those of us who got just one Snowflake Charm from Daily Chance can have something to do with them? (Unless you're planning on unbinding them after the event's over, or giving them a sellback or something...)


We have some coming soon for all the leftover snowflake charms flying around. They will also be involved in recipes in the future.


Narumi Misuhara
Spenelli
Games

What's going on about getting compensation from our zOMG rings and/or powerups? I'd at least like some cash for the powerups since I used real money to buy them.


Rings have been given a sellback. Powerups will be refunded for those who purchased them and did not use them, we didn't get to writing the script for that before the holidays. :/


Finni
Nenanah
Manga

When will we ever find out who Peyo's father is?

Question is originally by ( Nenanah )

Who knows? Peyo may need to go on another journey before he discovers the identity of his father.

User Image - Blocked by "Display Image" Settings. Click to show.


bluealaris
Sweet Angel Mary
bluealaris
Sweet Angel Mary
Items

Can SDSuper+ T&B01 Kotetsu be re-released? There's hardly any sellers for it.
We're not going to be releasing that CI again until we have fixed Mecha Neko's regional lock that allows only user in the US to purchase specific items from it, this unfortunately currently has no set date for completion.


any chance that specific doll could make it into a cash shop chance item with other re-released items? It hasn't been on the marketplace for like 2 years.


We would have to geo-lock that item specifically in the Cash Shop unfortunately, and I don't think we have the dev support for that currently.


Zero Omega
Jisen Meizuki
Features

Can you please stop the NPC quoting spams and get some real interaction?

It doesn't help the community when receiving spams that has nothing relate to the conversations.

From time to time we'll be mixing in NPC interaction between NPC quotes and live interaction. We'll also make sure we do a better job of keeping the NPCs out of more serious/discussion forums and keep them in more relevant forums.


Finni
Salathielly
Items

I just wanted to say thank you for making an REI for Roseus and Serotina! It made my day to log in and see the EI report. I'm really looking forward to learning more about the characters and about Gaia's angels and demons in general, as the Halloween event and the manga have piqued my interest in Gaia's cosmology.

I'd love for this trend to continue with more NPC REIs. You could even do a full-blown EI featuring Cindy as she goes around and interviews a new NPC each week. The EI report could feature her interview, and that week's poses would be based on the featured NPC. ninja

More NPC-themed evolving items are definitely something we would like to see too!


Finni
The Muse of Life
Items
Would it be possible to get more fan of ________ sweaters? I would love to see a Fan of Pigs, Fan of Stars, Fan of Triangles, or a Fan of Sasquatch. And I bet a lot of others would as well!

I will pass on this request to the original Fan Of sweater artist! We'll see if we can't get some more made in the near future.


Narumi Misuhara
Darth Daddicus
Features

Is there any possibility that having this creepy phonograph in my aquarium and turning my music selection to "Calm Waters" will ever turn my fish into skeletons again?

Also, THANK YOU SO MUCH FOR BRINGING THE BAGGAI CARDINALS BACK! Woo Hoo!
I mean, I guess you brought about five other fish back too, but I wasn't paying attention to those. Um, good job on that too, I suppose. Pfft! Like I care.

P.S. Are the rulers of the planet Gaia ever going to voluntarily surrender to my evil Sith army, or is it going to have to come down to a violent overthrow scenario? Just curious. Makes no difference to me, either way, really. It's not like I don't have a well-trained army available for such things.


Likely not but future is not always known.

...Hmmm, Sith armies ...sounds like a great mini-event...


bluealaris
Nenanah
Items
Asked originally at the ATS on 12/15

So I received one of those nifty ad grants a few weeks ago and it looks like, based on the picture, it will be granting gold, charms, or possibly Gaia Cash. (Based on the Bug Reports, this is in teeny tiny increments of 1 Gaia Cash.) As I'm sure you're all well aware, I'm a tad anti-gold generator. I was wondering: is there a chance that these ad grants will be releasing items, too? That would be wonderful! I see nothing wrong with charms (love them, in fact) and am on the fence about the inclusion of Gaia Cash, but it would be nice to see some new free items rather than just having gold thrown in my face. Frankly, I miss the days when we could get Mimzy or even those elemental handheld things without really having to do much but hang around.

Personally, I bought something from Loyal's with the gold that I received and put it in the dumpster for someone else to find because I won't have anything to do with that nonsense. The inclusion of items is just a thought, though. It's not that I don't appreciate the return of the ad grants or anything, because I do, it's just that I thought that it would be nice to receive items, as well, and the little grant picture wasn't as clear on that as it was on the other aspects.

As always, thanks!
Question is originally by ( ElegantlyLuminous )


Of course, we'll do our best to put more new items into grants. Generally we strive to put in a choice, so everyone can get something of personal value.


Zero Omega
outlaw trinidy
Shops

On some of my accounts I got kicked form Loyal's shop; even though I know I logged on every day. I get my daily chance; and yet most of my accounts I cannot shop at loyal's now. It said I did not log in for 70 days. Yet, I know I did. (I also wish to remark, that that countdown has always been glitched for me. Says 15 days one time, 3 days the next day then 25 a week later.)

Sidenote, I am wondering if that has anything to do with the missing santa march?

Simply go ahead and file a ticket at our Help Center and we'll be able to help you with access again. As for the Santa March, no update yet, but we're still looking into it.


Finni
Sweet Angel Mary
items

Can we get a puppy march item?

Maybe sooner than you'd expect. C:

While you wait, here is a picture of a cute puppy with bunnies. emotion_kirakira

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Narumi Misuhara
sup-qt
Features/ Inventory arranger

Please have the page option at both the top and bottom, not just the bottom.
(sometimes I know I want to go straight to page x but its just a bit annoying to have to scroll down, change the page and then scroll all the way back up.)


I'll see if we can add this in.


bluealaris
Rings56
Theme: Items
There seems to be a error in the MP by making a item called [Animal] Moonlight Miracle (Hero Strut), that seems to be a error since it was never listed. Could you guys please fix this error?


Sure thing!


Zero Omega
Kefial
Events

Is the Snowflake collecting achievement glitched and when should we submit tickets? People have already reached 500 snowflakes and have not been granted the achievement.

Thanks for the information. We'll check into this and make sure those who qualified for the achievement get it.


Finni
Twisted Lady
Items

About a month ago I asked about the wonky legs on Minty Catwalk and was told it was probably an easy fix. Now that the holidays are over, any word on getting this checked out?

I just fixed this for you. In the future, please post your glitch in the Avatar Item Glitch Report Thread! Thanks. emotion_kirakira

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Zero Omega
Nenanah
Features: Site Quests
Hi, when I was new on gaia I did some of the starter quests,
but now they are suddenly gone and I can't complete them.
For example the "Hangout in Rally for 2 minutes" doesn't work.
Are you planning to fix these quests and add new ones?

Originally posted by SnowLuva89

It's likely that these are broken, we'll more than likely remove these rather than add new ones.


Narumi Misuhara
mewkittyy
Items

a:

Is there or will there ever be an option to go back to the old inventory arranger?

b:

Is it possible to have the option to create our own "folders" or "drawers" and group items in ways that we decide? Ex. I would put items that aren't face/eyes icons but i generally use the eye equip pose together. Or items that have I am poses, but aren't a companion, etc.


A. The old one is still up.
[Here's a link to it -- enjoy! -Platonix]

B. Creating folders was how we were originally building it a couple years ago. It became very complex and was highly buggy which was why we decided to scrap.it and keep it simple for now.


bluealaris
Twisted Lady
Events

I've noticed with the last couple events that wing stickers aren't available for the entire duration; with Christmas they were only around during about the first half of it or so. Is there a particular reason for this, and if so then why this arbitrary limit?


Gaia normally only releases a limit of no more 14 wing stickers consecutively. For this event because our Treehouse update was so small we didn't release as many wing stickers.


Finni
St V-Starr
Items

Purple has been associated with royalty for centuries yet the mega popular (and constantly recolored) EI Rosamund's Revenge has yet to be in a single hew or shade of purple! Any chance we'll have a (preferably in amethyst/Paramour's Break) purple Rosamund in the foreseeable future? emotion_kirakira

I will pass on this request! It might be a while until we see one though, since we have admittedly a lot of Rosamund's Revenge recolors already!

While you wait, please have a bunny licking a cat on the nose! emotion_kirakira

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Narumi Misuhara
Vannequin
Features
There's been a lot of issues with the MP since the new invo arranger appeared, such an incorrect lowest buy price being displayed or glitched listings. Is this being looked at?


Yup. No ETA yet though.


bluealaris
Bee Movie Suit
bluealaris
darkiscool3
shops/items

will there ever be chance items and evolving items added to a gold shops or maybe given their own shops for those of us that cant afford gaia cash?


We will be having a Loyal's Bazaar update soon, with chance items. We have an Evolving item in the Treehouse, not sure if there are plans to make another one in the near future.


Forgive me if I may have missed it, but which item is an EI in the treehouse? I can't seem to find it.


Its called Gary's Island Adventure- I believe you could purchase the recipie from the Treehouse for a time. We can put it back in if its been removed, as its an older item.


Finni
Sound Pollution
Items

Will the angelic pendant be fixed anytime soon? It's been over a year and the non-glowing pose still has a large black spot on it.

Please post a proper report in the Avatar Item Glitch Report Thread together with a screenshot. This helps the artists greatly. Thanks!


Zero Omega
Nenanah
Misc

In the Religion & Morality forum I read this under the posting guidelines...

Magic, Witchcraft, and Paranormal Threads
These topics do not belong in the forum unless they are directly related to a religious or moral debate. If you want to discuss generic magic/paranormal topics, please use the appropriate forum (in most cases the General Discussion or Chatterbox forums).

I bolded the confusing part.

Wouldn't topics like that go into the Supernatural forum instead of the CB or GD?

Question is originally by ( Nenanah )

Correct, if I remember the Supernatural's forum rules correct, that would be the place. Sticky is outdated and created before we created the Supernatural forum.


Finni
Sweet Angel Mary
items

How come there's no birthstone scarf for paws? I'd like to see birthstone items for the paws base.

I can see if this is feasible! Unfortunately though, the previous years' birthstone items would not be converted in the process.

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bluealaris
The Muse of Life
Shops
With Human and Animal bases being a thing would it be possible to get items for BOTH bases in the Gold shop update each month. Like five items made for both bases for ten items total? There is a lot of frustration on both sides when they get left out of the Gold shop update and this way no one is left out and everyone is happy!


We try to create sets for all bases in each Gold Shop update but sometimes we have restrictions due to time.


Narumi Misuhara
~ Aki - Fairy ~
Features - Achievements

The "Noob Wrangler" achievement has a counter to/out of 10, but instead of just saying 1/10, 5/10, etc.. it shows the User ID numbers of the newbies quoted. This causes a lot of confusion for a lot of users. If you can't change how it displays, could you possibly add a little note in the description box explaining such?


Possibly, we'll have to look into this further.


bluealaris
~ Aki - Fairy ~
Items - Tagging System

[Animal] Recurring Nightmare doesn't have its name included in its tags making it difficult to search.

Could the item's name possibly be added to the tags?


Done!


Narumi Misuhara
Suisei-sama
Features

Question: Could you please make a way for us to edit prices listed in our stores?


The best way to approach this is to cancel the listing. Reason being is once the listing is up and people see it for a certain price that is what the person is expecting to pay. Allowing edits of live listings could results in situations where a person clicks on the item at one price and before they complete the transaction they get charged something completely different.


Zero Omega
Yeata Zi
I am one of the folks behind the Heart Break Cafe, a user-run holiday event and giveaway. (Here's last year's thread and this year's donation thread for legitimacy purposes.) I also work with Lab Tech Week, a user-run event featuring G-Corp that will be occurring in March.

We have about a month and a half until HBC, and I was hoping to secure a post in the Gaia Blog to help advertize for us. Last year, I had to go the same route to contact someone to get a post for LTW.

I hope you can help me get into contact with someone who will help me with this. Last year it was Sisky who I was supposed to contact, but she has been MIA on Gaia for some time. My associate, Mississippi Black Velvet, has already tried to reach out to Zero Omega to no avail.

Once we get to the bottom of this, I would strongly suggest you update the methodology for applying to get into the Gaia Blog. It's a wonderful way to get participation in community projects and I would hate to see it fall by the wayside. Your How to Get Into the Gaia Blog post is widely outdated and either needs to be updated or completely removed.

Anyways! Thank you for your help!

Sorry about missing your PM! Go ahead and shoot me another, I'll make sure it gets taken care of. I agree we should update information on how to get your content into the Gaia Blog, so we'll make sure to get that updated for everyone.


bluealaris
Nenanah
Misc: Better Achievements information
Hi, when you release new achievements, me and many others often
wonder on how and where to get these achievements. For example
lately, many have asked if there are achievements for collecting
Snowflake Charms during the Winter 2014 event. And how many
Snowflake Charms you need to get the achievements etc. So my
question is, can you please be more clear on how and where to
get new achievements in the future? And how many you need of
each item, or any other requirements for an achievement?
Maybe you can make a "Newest achievements" for each event?

Originally posted by SnowLuva89


We can release updates with some of our new Achievements listed (especially for events) and site participation- but some of the fun is letting users figure it out and earn things on their own.


Narumi Misuhara
Nenanah
Features: New Inventory Arranger

I noticed another bug with this. If you move an item that you have equipped, it stops showing as an equipped item after you save your inventory.

Originally posted by phoenix of the damned


Thanks. Please report issues for the new arranger there: http://www.gaiaonline.com/forum/bug-report-technical-support/new-inventory-arranger-bug-reports/t.95131593/


Finni
Squirrelette
items

ok im going to ask this. we have items like Secret Retreat that add abs to guys avis... is there a possibility at some point we can have some girl options? lol it would be nice to have an item that gives us decent cleavage that layers under shirts... the only options we have are skimpy tops that dont layer well. I know this might open up some kinda pervy ideas but come on... why should guys be the only ones who looks nice with abs and such?

We have a couple of bras already that have great cleavage! Have you tried maybe the Nekola series, Gatekeeper series, or the lovely user-created Celestial Rose? 4laugh

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Finni
~ Aki - Fairy ~
Items

More nose options for [Animal]s?
Ideally ones that aren't attached to mouths and can be used with other face mods (mouths, those muzzles from Skin Tyte) and go well with the default mouths; perhaps assorted sizes and colours, maybe something like Tiny Bright Eyes where you get a bunch in one (name suggestion: Itty Bitty Noses).
Suggestions: If doing the multiples-in-one thing, it would be cool to have it in Go-Fusion (for a reasonable number of charms). If individual, Skin Tyte..

Sounds like a Skin Tyte or Salon update is due for paws... ninja

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Narumi Misuhara
Presea Peach
Features

Would it be possible to get a 'cancel all' button for stores?

Sometimes I'd like to clear out all the items in my store so I can reprice them, and this feature would make it much easier. Thank you!


Yeah, this would be useful.


bluealaris
ChaosTrooper
Items

Since you've released a RIG like the Bug Trap that give out bugs, with a chance at a rare bug;
would you consider two similar RIGs, one that gives out ink with a rare chance of a Body Dye,
and one that gives out fish with a rare chance at a rare fish?

This could help out A LOT of people, as well as make a better balance on the Marketplace price of the Body Dyes and rare fish.


We'll consider it!


Finni
Renaissance
Items

Question: Can the pose to equip the angelic bracelets on only one hand or the other please be reinstated it used to do that and then they removed the option.

Let me look into why that option was removed. Please send me a PM or post a comment on ny profile so that I can follow up with you after AtS is over! Thanks for your patience. emotion_kirakira

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Continued next post
PostPosted: Mon Jan 05, 2015 9:11 pm


Continued from previous post

Zero Omega
Nenanah
Features

Dealing with an issue that I have been noticing for awhile in the Religion and Morality forum.

I get that this is the place where everyone comes together to discuss religions, beliefs, whatever...
However people can not make any threads without having someone from a different religion come in and try to convert everyone.
These converting posts create an uneasy and somewhat hostile environment for other people.
It is also almost impossible to make a thread trying to see if there are other out there with the same or similar beliefs as yourself without having someone come in and telling you that you're wrong, or whoever/whatever you believe in doesn't exist. And posts like that also turn things into an uneasy and hostile environment.
Negative posts like that are a big turn off to other people, a lot of people wont bother making threads or post in there because people can be very insensitive and rude.

If people specify that they are looking for like-minded people in the first post then they shouldn't have to have the fear of facing other people from different religions constantly trying to challenge what they believe.
If anything people trying to convert others when it's clear that they aren't interested in it and people coming in and ruining a peaceful discussion among like minded people by telling them that they are wrong, hypocrites, or what they believe in doesn't exist it comes off as a form of bullying.

I'm not asking for you to ban people from posting in religion threads that are different from what they believe, I actually like asking questions and learning about other religions but I feel that there should be some rules to prevent others from trying to convert people when it isn't wanted, and rules to prevent others from challenging other peoples beliefs when it's stated in the first post that they aren't wanting to make a debate over things, just a peaceful discussion with like-minded people.

Could you please look over this forum and possibly revise the rules to make it more peaceful?
Right now there is a lot of bickering and rudeness going on, it's pretty sad to see.


Question is originally by ( Nenanah )

I agree, M&R's forum guidelines could probably stand to be reviewed and revised.


bluealaris
0h Sup Bro
Features


Will the Gaia Lottery Ever Come Back?
The One Where Users Could Use There Gold To Buy Lotto Tickets And Every Week/Month You Announced The Winners And They Would Get Prizes?

Would seem Like a Great Way To Dump Gold/GC


This has great potential to be renewed, yes!


bluealaris
angelkynd1_uzumaki-san
items? pink, blue giftboxes, various trunks and enkis catches and the treasure boxes that appear in the aquariums....ARE THESE EVER GOING TO RECEIVE NEW ITEMS INSIDE?
right now they are not even worth opening anymore. If anyone else wants this answered quote this post.


YES, yes I wanna update these so bad. Crystal Boxes as well.


Finni
~ Aki - Fairy ~
Items

User Image [Animal] Gray Cloth Cap
Could the thumbnail for this possibly be corrected? (the item itself is fine, is gray as it should be, but having the thumbnail green is a bit problematic)

The icon has been updated but our server usually takes 3-5 days to change thumbnail images due to the site's cache server. Give it some time and it'll auto update probably by the end of the week! Thanks for your patience.

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Narumi Misuhara
Athiel Thenriel
Features/Items (?)

First off I'm going to say I'm really glad the inventory arranger was updated, but there are some bugs with it. It has a habit of moving random overflow items to the last or first page instead of keeping it in the order I placed it which defeats the purpose of it being an arranger. Is this glitch going to be fixed soon? If it's not would it be possible to put a button in the inventory linking back to the old inventory arranger until then?


Sounds like a bug. We'll take a look.


Finni
Squirrelette
items

can we get some more stocking/fishnet/ripped stocking items in the gold shops? the ones we have now have poor shading and ugly colors... it would be nice to have new ones to use with the items that slim our legs

Sure, I'll pass on this request for additional recolors for stocking items in the gold shop.


Zero Omega
Emrys N
Question category: Features or maybe Misc?

I have a credit card and I tried to buy some gaia cash here but there was an error. I'm not from the US. Can I still buy gaia cash if I live in Europe? Of if this is only available for the US, can you make it international? Thanks.

You can still buy Gaia Cash. One of the biggest errors we see from international buyers is that they use an accent mark in either their name or address and that causes an error. If you have an accent mark in your name or billing address, replace it with the non-accent counter part (for example "e" instead of "é" ) and it should work. If you continue having issues, file a billing ticket at our Help Center and we should be able to help you out.


Finni
Twisted Lady
Items

I don't know who made this hat on Saddle Bronco, and if they intended it to look like Ace's from One Piece or if that's just a happy coincidence. I just want them to know I love them.

What a completely unintentional coincidence! ninja Happy to hear that you like the item and I'll pass your love onto the artist who created it!

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Zero Omega
AphAsian
EVENTS :

Has the golden ticket from the last gold-sink event been awarded to the person yet? If so, will we know who won?

We have awarded it! I believe there is an announcement lined up to announce the winner.
[In fact, that announcement has already gone live by now! -Platonix]


bluealaris
crimson_teardrops
bluealaris
crimson_teardrops
Items or Misc, not sure

I, along with many others, was unable to purchase the Black Friday Grab bags when they were 50% off.

I emailed in only to be told
"Thanks for writing. Unfortunately there was an issue with purchasing that bundle. We have informed the responsible people and hopefully it will go back on sale soon."

I'm sorry but that is not a solution. There is no guarantee that the item will ever be returned to the store, nor that it will be 50% off again. I was here while it was on sale, why do i have to miss out on this item because of a glitch?


We did have an issue where the Black Friday Grab bag was un-purchasable for a period of time on New Years Eve. If you missed out on purchasing it due to this glitch, please file a ticket with CS and they should exchange the GCash in your account with the equivalent discount of the item granted to you. Sorry that this wasn't resolved sooner!
I did. I was given the above response.


Please try again, you shouldn't have the same issue. I believe the CS team thought it was returned to the shop and working for a time but if you missed the window of being able to purchase then they will exchange your GCash and Items. If you have the same response again you can PM me and I'll take care of it for you.


Zero Omega
Kid Jak
Features - Help Center

With the holidays over will the Help Center move along a little faster?

Yup. We have minimal staff coverage over the holidays but now we're back in full force and will be getting back to everyone. Sorry for the delay!


bluealaris
CBB1112
Features

Can there be a way to craft Gofusion Charms through Alchemy, have the formulas sold in the Bifrost for an amount of Gold and I have an idea on what is needed to craft the formulas.

Formula lvl 1: Heart Charm
10x Sugar Crystals (Aqua Cache)
5x Bag of Petals (Emerald Cache)
2x Diamondite (Saph Cache)
Crafting Cost: 100k
Chance of Success: Medium

Formula lvl 5: Star Charm
10x Stardust (Garnet Cache)
5x Glitering Sequins (Amethyst Cache)
2x Sunbeam (Ruby Cache)
Crafting Cost: 500k
Chance of Success: Medium

Formula lvl 10: Diamond Charm
5x Dust of Time (Topaz Cache)
1x Diamond (Diamond Cache)
2x Crushed Gemstones (Gold Cache)
2x Adamantium (Platinum Cache)
Crafting Cost: 1 mil
Chance of Success: Medium

Note: These Can be subject to change


We can look into some of the charms being crafted by Alchemy ingredients. Lovely recipe mocks, thank you for the examples.


bluealaris
Chibi_Madoka5
Events

Are you planning to have events that more interaction with the towns in the future or you going to have them only in forums? it would be nice if you did have the towns be part of the events.


We have Halloween and Christmas additions to Towns 2 in terms of aesthetic changes, but I would love to do more with interactive features this year.


Finni
Pluphchu
Items

The Team Aekea Uniform skirt seems to be able to go only on top of shirts. Is there any way it can be fixed to go under, please? QnQ

The skirt was designed specifically to layer on top of shirts as a high-waisted skirt, and many Gaians are already using this feature of the skirt as it has been created. Sorry it won't be changed, but we could always similar skirt that has different layering in the future! Thanks for your understanding.

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Zero Omega
Furbish Lousewort
Features

are you aware of the daily treat glitching and not granting the gc, and are you fixing this?

We are aware that the Daily Treat occasionally may not grant GC. There is a margin of error with this that we cannot control. However, if you did miss your GC from Daily Treat, file a billing ticket at our Help Center and we'll be happy to look into it.


bluealaris
Ranas94
Events
Have you thought about doing something for the animal bases release anniversary? Like a whole week dedicated to the animals with cool freebies and daily updates on the CS exclusively for animals? That'd be really cool!
(That week the shopkeepers could "transform" into animals and the human base could be "locked", tho there may be some users that won't like that)


We're aware of our Paws upcoming birthday! ninja


Narumi Misuhara
Diosu
Can you please update the footer? Clicking on the Quick Links doesn't even load most of the time.


We'll likely be replacing the whole thing with a new chat system.


Zero Omega
Jaded Sunset v2
Yes, I know - send support questions to the Help center.. BUT!

Misc

How long does it typically take to get an account back that is ONLY locked due to internet providers being changed? I really don't want to hit the 2-year mark just because the IP verification E-Mail fails to come. Been trying for a LONG time and would really like my guilds and account back <3 Been over a year and half now.

This account is cool and all, but nothing beats an original account.

Just wondering how long it takes, on average, to see help <3

Thankies.

If you have an existing ticket, go ahead and shoot me a PM and I can take a look. Otherwise, if you have IP verification turned on and are not receiving the e-mails, this would definitely be something you want to go to the Help Center for. We usually try to get back to general ticket replies within the week of being filed.


bluealaris
ariichu
Items (I think? cat_sweatdrop )

Are there any Sapphire Tickets, or any other Project Tickets for that matter, left to be won from any remaining Super Black Friday 2k14 Gift Bags? I ask because I noticed that they apparently left the Cash Shop before they were supposed to, and I have seen it stated in a previous ATS thread that this usually occurs when the max amount of Project Tickets allowed have been uncovered. emotion_bigheart


There are still tickets in the Black Friday 2k14 Gift Bags, they're leaving the store was likely due to a scheduling glitch as opposed to tickets being all won.


Narumi Misuhara
Simora
Features

Hello (again sweatdrop - one more question). I was wondering whether it would be possible to gift game items- at present they can be traded and sold on the marketplace, but gifting is not an option (I had figured that this was to prevent mass dumping of trash on users, but this doesn't seem as if it would be an issue, with the advent of the Dumpster Dive and inflation and such o.o)

Thank you, again! ^ .^


We'll take a look. As long as it's not that way due to a technical limitation I see why not.


Finni
Seiji-ojisan
Items

A while back, someone asked about removing the ears on the human base like the [Animal] Hear No Evil, for people who like to use animal ears. It was being put under consideration. Any update on this?

The human ears are not separated on a different layer like animal ears, so the removal of human ears would often result in a large hole in most Gaian's heads where the ears once were. Therefore, unfortunately a human version of [Animal] Hear No Evil would not be possible. You might find better luck using a wig or hairstyle that hides human ears for avis that use animal ears!

Please do not remove the ears of the attached bunny, who is enjoying a delicious banana. emotion_kirakira
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Zero Omega
Flint Jakobs
Misc. - Reports

I hate to be a bother, but I was wondering if there's a course of action to take when a ticket's been sitting for a while? I know that going into/coming out of the holidays can be rough for help staff for any website, but I figure since it's been almost a month at this stage I'd ask. Thanks!

Shoot a PM to any moderator or admin, they can take a look into what the status of the ticket is and why there might be a delay.


Narumi Misuhara
Nenanah
Features

Could we have the option to sort through the MP to search out ONLY auctions? Maybe also "Buy Only" and "Bid or Buy" ?

Question is originally by ( Pwnder )


Good idea. We aren't making changes to the system at the moment but next we do, we'll see if we can get this in.


Finni
PsychoRabbitV2
item

Question: Okay first off last month when Zodiacal: Equinox evolved, the 2nd Gen didnt evolve at all.
So my question is will it be fixed soon? I know if it was a GC issue you all would fix on the spot, but since it is not, nothing has been done. I am a bit upset over this, I made a thread in the bug forum too. With no luck.
Tw1st3dTw1n
Item

When will the Zodiacal equinox 2nd gen get Evolved?


Sorry about that! I will pass on a message to make sure the 2nd gen evolves properly. Thanks for your patience!


bluealaris
Seiji-ojisan
Features: Alchemy

A while back, you mentioned making Back Wing Quests available through other means than the Alchemist Cases. I see they can be won through the Dusty Scrolls, but are you planning other ways of getting them, or perhaps rereleasing them in the cash shop?


We'll consider it! 3nodding


bluealaris
Nenanah
Items

Please make larger Mythril Coins. More than 1 billion for sale in Barton Boutique.

10 B?
50B?
100B?
500B?
1 T?

It would actually be kind of funny to see something like this here on Gaia .
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J.K. Gambino or Diedrich maybe?

Question is originally by ( Pwnder )


This is a possibility.


Finni
Nenanah
Items

When can we get a dark blue, black, or chrome recolor of DJ Studio Headphones?
All that have been made are either yellow or red recolors and they are very hard to match with other items.

Question is originally by ( A-B0T )
Currently, the recolors recently made of the DJ Studio Headphones are user-designed recolors. You can request your own specific color using a Rainbow Ticket! We don't have any plans currently to release non-user recolors of the DJs.


bluealaris
VKiera
Items

Hello staff!

I have a question about a GoFusion item. During winter event this item was apparently released in GoFusion. Sandman's Burden, but it was never announcement about it, and it left from the shop so quickly most people didn't even know it had been there? Was it suppose to be a surprise recolor with limited release, or was it just released early on accident?

I really wanted it and was wondering it it might be re released later.


It will be making another appearance, perhaps with a suave French shopkeeper!


Narumi Misuhara
Torishu
Dumpster Dive Separation
This is really just a suggestion that I've been thinking about a lot. I'm sure whoever cleans out the Philosopher's Caches on your staff has noticed how quickly the dumpster gets filled with them. I once complained about them, but I rescinded my original complaint as those people who like Alchemy on the site do use them, so I understand their value. However, when the dumpster is filled with the caches, it essentially eliminates the prospect of getting anything else whatsoever for sometimes more than a full day. So my suggestion is, maybe make a separate Alchemy-focused dump? If this is not a viable suggestion, what are you plans for handling this problem? Are you just going to continue to let other, and sometimes potentially valuable items, be constantly shadowed by the caches? This is not a criticism, more the opinion of a web-designer who is curious as to your thoughts on the potential for improvement here.


From a web design standpoint I'm not sure this is an implementation problem. The design of the system was to let people trash what they want, and people can claim what has been trashed. That part is working just fine. I think the problem is more a social one of "dumping etiquette" (does that even exist?) Regardless, no changes are planned to create a sister system for separate item types.


Finni
Nenanah
Items

Would you ever consider making Pride flags (Gay, Bi, Pan, Asexual... etc.) flags? I know we are a pg 13 site, but I think you guys would gain a lot more favor in your community if you supported the minority with an item in the gold shops. It's easy, we get to be proud of who we are, it's a win win.

Question is originally by ( Hug the Pug )

Yeah, this definitely sounds like something that is feasible in the future. I will pass on the request!

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Narumi Misuhara
Squirrelette
Features
Ok is it possible to change the countdown for auctions? Maybe when you get outbid toward the end instead of adding another minute to just let people bid it out to the end and the faster person wins? It gets frustrating sometimes when you get into an hour long auction battle with someone.


Though I can understand the frustration especially an hour of bidding X_X No matter what solution is come up with they will each have advantages and disadvantages. For the moment, no changes are planned.


Zero Omega
Lupin The Thrid
Misc

Are we allowed to use Gaia graphics and zOMG aspects to create a non-profit spin-off/remake of zOMG?

I know others have asked if you would sell the source or release it. Although those questions weren't answered, this is not related to the zOMG source code, and would like to keep this question separate from those.

You are allowed to use graphics so long as you aren't trying to make a profit off of it or commercialize it, go for it!


bluealaris
Kid Jak
Items

Will there be any Chance to Remake REI's from human to paws base?

Even if it was limited number of poses?

We need Checkmate paws for cute little black kings.


We don't have production plans for Paws for REI conversions as of yet, but we do have a surprise coming for them this month!


Zero Omega
Foxtrot Fallout
Misc./Event

When will we hear the winners of the Holly Holidays and Charity kickstarter?

We have the Charity winner! We'll be announcing them later. We don't have any plans to announce the winners of any CIs as they aren't contests. However, we do Christmas Wreath which was a raffle, we plan to announce the winners of that later this week.


bluealaris
The Muse of Life
Events
Why is it we don't get event end dates at the start of events? No one on Gaia knew when the Christmas event was set to end until some user said there was a post on your Facebook page. I understand if events get extended but giving us a end date from the start will stop users from getting confused. So I guess what I'm getting at is could we please get a event end date on like the event front page?


Very fair point, we'll try to be much more explicit in the next coming events.


Narumi Misuhara
Corinth Maxwell
Items

Simple question........is it at all possible to enable "Game" items to be split in the Inventory Arranger, so that we can move and/or store specific quantities of our game items in the Locker/House? cat_whee


Should be, I'll inquire further about this.


Zero Omega
Nenanah
Misc

So back when I first joined Gaia in 2008, I made a thread, subscribed to it, and it promptly got banned, because I had no idea that the image I had used was pornographic (I was a child back then >_> )

To this day, I am still subscribed to a thread that got banned almost six years ago. Will you eventually create an auto-unsubscribe for whenever a thread gets blocks? It really should not count in my current thread subscriptions.

Question is originally by ( Hug the Pug )

We'll take a look into seeing if this is possible!


bluealaris
Sky_Jean
Question Category Events

Question: With the large number of events and gold dump "kickstarters" in the past year, I feel that the community grants (esp the early ones) may have fallen by the side of the road. I remember the first set having a community goal that people would get an "extra heart charm" for everyone hitting that mark. I have not been able to attend the ATAs and this has bothered me somewhat with some of the community goals not actually being seen or announced.


I will check over what is still left to be fulfilled and try and expedite it, I agree that these should be finished asap.


Narumi Misuhara
Lydia Fairton
Features/Items

In our inventory, we can choose the number of items we want to see (max 600), however, in the "Special" tab of the inventory, the first page does not show 600 items, and it's a bit annoying to have to go to the next page when there are only 4 lines of items on the first page. Can this be fixed?


Yeah, if you haven't already please report this in the inventory arranger bug thread in the BR&TS forum.


Finni
Nenanah
Shops

Can we get a Prize & Joy item update soon?

Question is originally by ( Nenanah )


Jisen Meizuki
Items

NPC body pillows. Are we going to get more of NPC body pillows?

Please let it be gold shop items that we are able to afford. >.>;


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bluealaris
Nenanah
Items

Can we please put expiration dates on the ticket items? This way it's harder for others to collect them all and monopolize them.
It kinda sucks that whenever there is a new ticket item it's usually by the same person that created other ticket items.


We are working on ironing out the logistics for tickets, but there will likely be expiration dates involved in the future to help limit monopolization.


Zero Omega
BlackBloodEmpireQueen
(other) yeah i did 2 add things to get g cash and one was worth 15 the other was worth 100 and i have yet to get my g cash yet. any way u can fix that so i can get my g cash please.

oh and anotere thing is i got a walk through from the welcome fariy and i have been with u guys a long time. well since a year or 2 since you started. i have had my ups and downs as well as being hack and all of that till now. but i am not the only one getting this from pm from the welcome fariy as well. a lot of us have been and she been giving out the 3,000 gold as well. will this be fixed as well.

and can we get and eye item that makes ur eyes got two colors from red/white and something like it please i havemore color ideas for it if u would like to hear.thank you

Sorry you didn't get your Gaia Cash! Go ahead and file a billing ticket at our Help Center and we'll check out the issue for you!

As for the Welcoming Fairy, yeah, we're definitely aware of this issue and we're going to keep looking into it!


bluealaris
Nenanah
Events

In the future can you use a picture that doesn't move as much in the header?
That dragon constantly moving around is making me lag horribly. D:<


Sure, we'll work on making our next headers a little less heavy graphic wise.


Narumi Misuhara
Wyvernlet
Shops

When I try to buy eyes for my animal base it gives an error that I am not allowed to buy for the base selected.

Will this be resolved soon, or should I file a ticket?


This is because eyes equip when you purchase them so the system expects that base to be active. For now, for things like eyes and hair that equip right when purchased, you'll have to have the appropriate base active. We'll have to figure out a better way to handle those situations.


Platonix

Captain

Eloquent Informer

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