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 Posted: Mon Apr 06, 2020 6:40 pm
March 31st, 2020: [NPC] Gaia Staff Welcome Back! (With extra answered questions since we were out a couple of weeks!) smile Quote: FeaturesIs there any progress on fixing the password reset links ? Password reset emails still aren’t being sent to email addresses. We are in the process of setting up a new email server. Hope to have it ready soon. Sorry for the wait. Lanzer Nyota_Spock Features For a while now I haven't been able to use my own inventory in Avatar Builder, it only allows you to use "Item DB (Default)". I'll add that to the bug list and see why newer items are not showing up for you. Please let me know which items are the ones that you're not seeing, as in item names, etc. Additional information will always save us time in troubleshooting. Lanzer Operation Katana Rally 3:Hello. Are we gonna get fixes for rally three? There's quite a few bugs. -Arrow keys don't work like in regular rally. - White and black squares take over all the environment of some avatars. -When you click on chat history it moves your avatar elsewhere. Definitely, we will have more updates coming soon codemonkey37179 I'm working on it. Expect an update soon. Sorry for the delay.
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Posted: Sat Apr 18, 2020 7:35 pm
April 7th, 2020: [NPC] Gaia Staff Welcome Back! Quote: FeaturesProbably about two weeks ago, maybe more, I noticed during one of my trades that the second inventory we all have doesn't stack properly anymore. So my question is: would that be able to be fixed in the near future so that stacking is now back? We will look into the issue and have it fixed ASAP. Lanzer 2sammygate featuresis there a way to fix that "same form twice" nonsense? it's annoying and it's gotten worse recently. Yes, though with limited resource, we cannot implement this for every single feature on Gaia. Which feature are you referring to? Lanzer 2sammygate featuresany updates on fixing the login issues? still getting the "invalid login" if you're logging in through any path that doesn't have gaiaonline.com/auth in it. This bug should be fixed by the end of week, sorry for the wait. Lanzer Femme Mantis FeaturesHello all~! Recently myself and various other users have been having log in issues from the main pages which only allows us entry from the 'uh oh!' page despite having the proper credentials for the accounts. More information is available on this thread but I'm hopeful to see this bug squished. Thanks so much for your time~! Remember to stay safe in this pandemic! We're still trying to track down which update caused this issue. We will have this fixed soon, probably by end of week. Sorry for the wait. Lanzer We'll add this issue to our bug list. We will work on this after the Easter event. Lanzer Sayotama ZOMG RELATED QUESTION: i have quest that are bugged such as gustav's quest and other quests such as in otami ruins will it get fixed? Still working on a better quest reset tool. That should help with the stuck quests Lanzer Snow Danger ForumsI get an error message about 1/3 of the time I click on any forum header lately. The one seen above. Can this be looked into? It's a server issue that we're still working on. Hope we'll have an answer soon. Lanzer l3Iue Jay Games//zOMGI'm not sure if you guys are aware but half the npc's in game are all just nude male avis Any chance this could get fixed?? imo it gives a very unfinished feel to a great game  We had unfortunately lost a number of avatars during the server migration. We will do another round of fixing when we get a chance.
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Posted: Mon Apr 20, 2020 6:44 pm
April 14th, 2020: [NPC] Gaia Staff Welcome Back! Quote: FeaturesIt's impossible to login (with the right password) from the main page. It's only possible to login from the second login page. Many other Gaians (https://www.gaiaonline.com/forum/t.107929434/) have said this for many days. Do you have an estimate for when you will be able to fix this problem? The login problem should be fixed since last Tuesday. Please let us know if it's still broken and we can have another look at this. Lanzer Bcq Features- MarketplaceAny word on a fix for the marketplace bug that's plaguing bids? People haven't been getting their items or plat from the end of auctions. It'd be really nice for my project ticket to not be stuck in limbo. sweatdrop Sorry about this. We're working on fixing some email server related issues and once that's done we'll look into the marketplace problems. Lanzer Orchid Dreams Features - Forum & ProfileHello staff, There's been issues regarding the amount of plat you'll earn if you post a profile comment or in a forum thread. Profile comments no longer give out the amount they usually did on the first post which was about 100-500p (I'm not exactly sure), but now only gives out 1p. Plat earnings from posting has also dropped a bit. This has been happening since last week. It's incredibly disheartening for people who have no other means of earning plat and is a real annoyance. Thank you for the event and I hope you're all keeping safe and your families are as well. We're currently making adjustments to increase the platinum payout overall, though we messed up and it ended up messing up the reward. we will be fixing it this week and the platinum payout will increase by a lot. codemonkey37179 babyboo17forever EventFor the game switchem is the plat granting intentional? Also sometimes when you click to replay you get an error and then plat is not granting. Thank you so much for the event. It is fun! The granting is intentional. The error is not. I'll be looking into it. Lanzer Hmm, I thought I fixed this bug a while ago. I'll look into it again after we dealt with the gold grant and marketplace issues.
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Posted: Fri Apr 24, 2020 7:15 pm
April 21st, 2020: [NPC] Gaia Staff Welcome Back! Quote: ShopsFor the last month or so, when I go to my store to cancel an outfit nothing happens when I click the outfit. I've tried several times, but no new windows open up, no command to cancel - zip nada. Some of them are well past their expiration date, but haven't returned to my inventory. This problem seems to occur for other users as well. Any clue as to what's going on? We will be working on the marketplace problem this week, any items should be returned to your inventory. Quote: GAMESIn various areas of LK, the maximum plat.reward was about 106 plat in areas such as Land of the Sweets and Kindred Wilds. With my 12% plat find amulets, I was getting 112 plat. When posting rewards changed, I noticed that now I can only get 30 plat and gold/plat find does not apply. Was this intentional or another side effect bug? We had been adjusting the platinum payout this week, the reward for LK will return to it's previous state very soon. Quote: Features/itemsAre you guys going to fix the trade recovery tool? Me and a few friends have quite a bit of lost loot sitting in there and it says error every time we try to recover our lost items. Yes we have a team working on the tool right now, it'll be fixed shortly. Quote: Items:When will this item get released? https://www.gaiaonline.com/marketplace/itemdetail/10239275If this item isn't supposed to be a released item that can't be obtained, how on earth did I obtain it from a RIG a few month back? This item did change and had a generic one pose item, which I think was the back bow from a Dragonslayer items. But then changed back to it being a ** Not Released ** / -- Not Available -- item. There was an issue and it was swapped out for the correct, full version of the item. You should now be able to find the correct item in your inventory. Lanzer Pandy Belle-chan Games- zOmgCan you please fix the platinum earned on zomg? Lanzer messed with something during last dev meat and now playing smob doesnt earn much at all Sorry the platinum earning for zOMG will be ramped up very soon. Lanzer H3av3n FeaturesI'm still having issues when trying to log in from the main page when using the correct password. It takes me to another page and makes me log in again That's odd, we had been testing this function for a while now, I can loosen the login token time requirement to see if that improve things for you. Lanzer Typical Logic Feature?This is my first time ever asking a question! So I arrange my inventory with the old inventory arranger. Some items cannot be seen when I'm organizing. It's only the new items. Is there a way to fix this in the OLD inventory arranger?I don't like the new one because it moves things around that I don't move. It essentially undos what I do, even though I save. I've attached an image to show what it looks like. Sorry for the bugs in the current inventory system. We will be performing an overhaul of the system soon to fix the rearranging issue.
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Posted: Tue Jun 09, 2020 4:27 pm
April 28th, 2020: Lanzer Razer Account Troubles/Lost ItemsOn one of my accounts an item disappeared. I looked through everything and I found nothing to explain why. It was one of my project platinum dolls and I just want it back. sweatdrop I wanted to be sure if the system is working before I file another ticket. sweatdrop I've heard of reports where some items might be missing when a marketplace listing had expired, but not by itself. Please let us know which account and what timeframe you think the item was last seen and we an look into where the item is. All items are tracked so we should be able to find out if it's traded or sold, or just be in storage. Seduces Berrysama ShopsI still can't access the RPGeez II: Open Beta Epic Bundle. Any word on it? The epic bundle is located here: https://www.gaiaonline.com/salewith 2 copies left as I post this. Yuroppa The bundle itself? The page where you purchase it? Could you give me some more details so I can look into this for you? Lanzer What Happens At Night Direct Buy IssuesOn Friday there was a serious bug/glitch with direct buys in regards to tickets. Will this cause issues to anyone who purchased tickets that day? That issue had been fixed, and we log all transactions so all failed transactions had also been repaired. Sorry for the confusion. Lanzer II Rainbow Soda II Question Category: Game/Features (I think?)Question: When will platinum be fixed. Or how is it going working on it? No one is playing zOMG! or smobbing anymore because there is no point because our currency is broken. Sorry the tweaking is taking longer than I though as something got broken along the way. We should have it fixed hopefully by tomorrow. Lanzer Wolven Bird GamesFirstly, hello and thank you for all your hard work! I've been having an issue in zOMG!. I am unable to switch out my rings in the Null, despite updating everything. I ran into another user in-game who has the same issue. Is this something you can look into? I've detailed everything I tried in the support forum here- Thread We'll look into the issue once we finished working on the gold granting problems
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