|
|
|
|
|
|
|
|
|
 Posted: Sun Jun 27, 2010 11:47 am
So I got an email from blizzard today, the day I decide to check my email that I haven't looked at in months. Anyways, I log into my email, to see a red banner saying "We believe your account was recently accessed from Taiwan! (Click for details and date/time of incident)"
I click it, it tells me it was accessed from Taiwan like 6 times in the past month or so.
My WoW account has been offline for about 9 months now, and I have emails saying "Attempt to re subscribe account failed because credit card information could not be accessed" or something. I have like 4 of them. Which means whoever tried to put my acct back online, failed.
I then have a notice of account closure, saying I have been caught exploiting the economy and the action taken was account closure.
I probably didn't read through the ToS word for word, but seeing as my account has been offline for 9 months, it seems like it would be kind of hard.
Oh, and I also got 3/24/72 hour bans for in game gold site advertising and spamming of unwanted website links in trade chat. All while "offline"
What do you guys think happened? It doesn't seem like they would just do this out of nowhere, so something must have happened. I'm thinking I got hacked, but I'm not sure. I sent the appeal thing saying I was hacked, because that's what appears to have gone down, do you guys think I'll get it back? I had like 4 80's and it would suck to have to start all over right before cataclysm comes out.
|
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Posted: Tue Jun 29, 2010 9:30 am
I urge you to call Blizzard and get as much information about it as you can. The emails seem to just tell the gist of what went down, best to just talk to an actual person and see what can be done. That is usually your best bet.
I believe you'll get it back if you take the right steps of action smile Good luck to you, and keep us posted!
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Void Dragoon Vice Captain
|
Posted: Tue Jun 29, 2010 11:39 pm
Did you ever actually log in to your battle.net account? And if so, did you open up your own link or did you log in from the link you clicked on?
Either way, I would urge you to change your password immediately. Chances are most, if not all, of those are not from Blizzard, but instead phishing attempts to steal your password and gain access to your account.
Where was all the information that you read about your attempts at re-subscription, account closer, and other action, etc.? Were they actually in your account information on the website or were they just e-mails from "Blizzard"? If it's the latter, none of it is true, and again they are all phishing attempts to get your account information.
I guess what I'm trying to say is: Change your password. Now. If you still can, of course.
Also don't ever click on a link in an e-mail for something like this. Always open a new window/tab and type it in yourself, or at least copy paste it.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Posted: Wed Jun 30, 2010 5:14 am
Void Dragoon Did you ever actually log in to your battle.net account? And if so, did you open up your own link or did you log in from the link you clicked on?
Either way, I would urge you to change your password immediately. Chances are most, if not all, of those are not from Blizzard, but instead phishing attempts to steal your password and gain access to your account.
Where was all the information that you read about your attempts at re-subscription, account closer, and other action, etc.? Were they actually in your account information on the website or were they just e-mails from "Blizzard"? If it's the latter, none of it is true, and again they are all phishing attempts to get your account information.
I guess what I'm trying to say is: Change your password. Now. If you still can, of course.
Also don't ever click on a link in an e-mail for something like this. Always open a new window/tab and type it in yourself, or at least copy paste it. I was originally going to write something akin to this as well, but I figure that if he knows his account has been accessed from Taiwan then perhaps it's true that he did get hacked. Then again, there might be an email from a scammer floating around the internet that says exactly that. I use Gmail, and it automatically filters the fake Blizzard messages, even if it says it's from "noreply@blizzard.com" when it really isn't. I don't know if other email providers do the same thing, but I know it's come in quite handy.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Posted: Wed Jun 30, 2010 8:11 am
The others are right. You might have been hacked long ago and getting Blizzard emails saying so. Or you might have been getting fake emails trying to trick you into giving them your info or clicking fake links.
I get fake Blizzard emails probably once every month or two. They usually want me to click a link, or give them my account info, or something. They're usually pretty suspicious looking if you're paying attention because of the poor spelling and punctuation.
So in the future, be very careful about what you click. Nine times out of ten Blizzard emails are not actually from Blizzard. So when in doubt, don't click it. Give Blizzard a call instead and ask if they need anything from you. They don't want your account hacked any more than you do.
As for your current situation, call Blizzard as soon as possible to try to straighten it out. Change you password as soon as possible, if you can. And get an authenticator if you don't have one already.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Reply
