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Please read everything carefully and post in the right place and we'll get to you as soon as possible!

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In Regards to People Asking About Ponies

1 -- Each colorist should have information in their custom/breeding post(s) about when people are allowed to ask them about their ponies. This time might be different for each colorist so please check! Ex. After two weeks you may ask your colorist about a pony you have ordered.
2 -- If you ask a colorist about a pony and they tell you they are still working and ask you not to bother them about it again, DO NOT continue to ask about it until the same length of time has passed again. If it was two weeks before, wait two weeks before asking again. Unless the colorist specifically says something like "I'm still working, ask me in a week".
3 -- If a colorist does ask you not to bother them anymore and you continue to do so, the following things will happen.....
First time - Your custom/breeding will be moved to the bottom of that colorist's list.
Second time, etc - If you persist in bothering the colorist, they have the right to completely REMOVE your custom/breeding from their list for that round of slots. If this happens, your payment will be refunded and you may try for a slot the next time around.