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I really, really hate Gaia right now

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Nightgina

Distinct Gekko

PostPosted: Wed Jul 22, 2009 3:52 pm


User Image{Sunrise}//(Make me feel life)
(Sunset)//{Make me feel love}

Remember those Gaia Offers, and how I was an idiot for assuming that Gaia wouldn't put up scams for their own users to buy? They still aren't done wreaking havoc on me and my mom's life.
So, last month we got my necklace from Bella Sole, plus two other necklaces that we didn't order. When we called the company, we apparently had 6 more necklaces on our way. I was pissed. Apparently, when Bella Sole said "$9 for one piece of jewelry", what they meant was "We'll give you a necklace you want for $9, and then, without you knowing it, we'll send you 8 more necklaces that you don't want and charge you $68 for each one."

After yelling at them for 30 minutes, we agreed to send all of the jewelry we had back to Bella Sole, and they'd cancel all of the other jewelry from coming to the house and cancel the payments.

And then today my mom got her credit card bill.

We now have no jewerly, but EIGHT seperate charges for $68, plus the initial $9. So now we apparently owe them $553 for screwing up our lives.
And you know what's the best part? The company closes at 6:00, but their located on the East Coast, meaning that even though its 3:00 here we can't do ANYTHING to cancel the payments until tomorrow.

*rips out hair*
And I STILL don't have the Gaia Cash that was promised to me! And I just checked my "Offer status", and it's not even on their. Apparently I'm not going to be getting anything from Gaia at all.
I'm not going to leave Gaia (because this is where I get to talk to my IRL and online friends), but I'm not going to buy anything from them until they make an official apology to Gaia. And I don't mean the staff writing apologies in their journals, I mean an Announcement that everyone will be notified of, apologizing for not checking out their own offers before having us buy from them.

[/rant]

Sorry for being so mad right now, but my mom's already going through stress from the economy and trying to find a job, and this is making it 5x worse. DX


User Image
PostPosted: Wed Jul 22, 2009 4:43 pm


Holy s**t D:< Those assholes, wtf kinda deal is that?! WHY WOULD THEY BELIEVE THAT ANYONE IN THEIR RIGHT MIND WOULD BUY THAT MUCH?! D;<

Don't worry Gina! I'm here for ya! D:<

SutekiKage

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Nightgina

Distinct Gekko

PostPosted: Wed Jul 22, 2009 5:25 pm


User Image{Sunrise}//(Make me feel life)
(Sunset)//{Make me feel love}

Too bad you're in Canada, and I'm in California, and the company's somewhere in the East Coast. We could totally go kick their asses. >/


User Image
PostPosted: Wed Jul 22, 2009 5:31 pm




WHAAAAAAAAAAAAAAAAT!!!!!!!!!!!

D:< I WOULD SCREAM AT THEM TOO! WTF. HIDDEN CHARGES MY a**! *cracks knuckles*

User ImageUser ImageUser Image

Kittensaurex

Sparkly Smoker


Kira Kira~sama
Captain

Dangerous Wife

PostPosted: Wed Jul 22, 2009 6:10 pm


User Image - Blocked by "Display Image" Settings. Click to show.

Have you told any of the Gaia admins or mods about it?!
That's some serious bullshit! D:<

User Image - Blocked by "Display Image" Settings. Click to show.
PostPosted: Wed Jul 22, 2009 7:29 pm


The same thing happened to us.
Kuro bought that Soundtrack thing, and it never showed up.
And it charged us for it THREE TIMES.
And Kuro never got that free stuff or whatever.
She e-mailed Gaia twice and got no response.
So we got the bank to get them to give us a refund.

Banana-flavored Lollipop


Nightgina

Distinct Gekko

PostPosted: Wed Jul 22, 2009 8:12 pm


Kira Kira~sama
User Image - Blocked by "Display Image" Settings. Click to show.

Have you told any of the Gaia admins or mods about it?!
That's some serious bullshit! D:<

User Image - Blocked by "Display Image" Settings. Click to show.
User Image{Sunrise}//(Make me feel life)
(Sunset)//{Make me feel love}

No, because I probably wouldn't get a response until weeks after I submitted it, and by then hopefully the matter would be solved. :/

@Banana - It's ridiculous how many people have been scammed because of Gaia, the thread here. I was reading through them and it's just one horror story after another, it seems.
I'm glad you were able to solve it though. I'll tell my mom to do that if they won't cancel the fees.


User Image
PostPosted: Wed Jul 22, 2009 8:41 pm


Nightgina
Kira Kira~sama
User Image - Blocked by "Display Image" Settings. Click to show.

Have you told any of the Gaia admins or mods about it?!
That's some serious bullshit! D:<

User Image - Blocked by "Display Image" Settings. Click to show.
User Image{Sunrise}//(Make me feel life)
(Sunset)//{Make me feel love}

No, because I probably wouldn't get a response until weeks after I submitted it, and by then hopefully the matter would be solved. :/

@Banana - It's ridiculous how many people have been scammed because of Gaia, the thread here. I was reading through them and it's just one horror story after another, it seems.
I'm glad you were able to solve it though. I'll tell my mom to do that if they won't cancel the fees.


User Image

If they don't, Gina, all you really need to do is call your bank and have them cancel those charges like my dad did with the soundtrack thing. They can't do anything about it because you /did/ send the jewelry back, so it's not as if you're stealing from them. -nods-

I did end up getting the soundtrack, but not from Gaia. stare

Kuromaus

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AnonGirl88

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PostPosted: Wed Jul 22, 2009 11:27 pm


They need to get rid of those offers, apologise for not checking them, then give us free Cash to make up for it. I won't hold out for the last one, but this was a terrible idea from the beginning and they need to acknowledge that they screwed over their users. mad
PostPosted: Thu Jul 23, 2009 8:34 am


Oh god, I knew those Gaia offers couldn't amount to anything good. But jeez, that's just mental. D: I think you should contact the admins anyway, maybe they don't know there are still scams around?

Lady Sang


Kira Kira~sama
Captain

Dangerous Wife

PostPosted: Thu Jul 23, 2009 9:08 am


User Image - Blocked by "Display Image" Settings. Click to show.

If you've got the proof that you sent the jewelry back
then I'd use it to get the canceled payments. I'd still just
tell the admins about the scam. And maybe if they got enough
complaints they'd take down those stupid offers!

User Image - Blocked by "Display Image" Settings. Click to show.
PostPosted: Thu Jul 23, 2009 9:41 am


User Image{Sunrise}//(Make me feel life)
(Sunset)//{Make me feel love}

So my mom called them this morning, and apparently they do have our jewelry, we just need "to be patient as they are still processing the returns", which apparently take 6-8 WEEKS to do. D<
My mom's like "Well, that's all well and good, but I still have this credit card bill I need to deal with. Am I suppose to just wait to pay it until you finish up, and ruin my fico score as you take your sweet time?"

Yeah, I know I should send a report to Gaia, but I can't be the only one who's been screwed over by them and Bella Sole is still on there. And me and my mom are leaving for San Francisco to check out SFSU, so I don't have time until tonight. -__-


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Nightgina

Distinct Gekko

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