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Platonix

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PostPosted: Sat Jun 30, 2018 1:10 pm


June 26th, 2018:

[NPC] Gaia Staff

Welcome Back!

Quote:
feature: log out page

why are there ads on the log out page? they don't make you any money what so ever and at one point about a year ago it was announced they were being removed but now there back

can we please get rid of the ads on the log out page?

We had a mis-communication when we optimized some ad banners recently. We'll look into getting them removed.


Lanzer
Happy _Tropical_Flower
Gaia Features/ Gaia Labs

When will the "new header" that was scrapped earlier this year be put in Gaia Labs? I mean, it's been months since Rue, I think the devs username was, said he would put it in Gaia Labs. I was just wondering whatever happened with that? sweatdrop


As it turns out, the header was slow to load for a lot of users. He's busy with another project at the moment but should be able to enable the feature on Gaia Labs later.
PostPosted: Wed Jul 25, 2018 2:37 pm


July 17th, 2018:

Lanzer
Albern Puppy
Features - Header

Awhile back, a new header was introduced, and taken down rather quickly. There was mention of it going into Gaia Labs, but that still hasn't happened yet. any ETA on when it will happen?


No ETA yet, but I'll ask Ruse to have that lab feature added ASAP.


Platonix

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Platonix

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PostPosted: Tue Aug 14, 2018 12:49 pm


August 7th, 2018:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features

Why is Daily Treat not clickable under the GCash tab?

When the GCash tab is open and you want to see "more", Why does the link take you to The World of Gaia?

Daily Treat is available at the 5 different landing pages where the old Daily Treat used to be. Just click on the menu bar to access landing pages. The more link might be broken, will look at it later in the week


Lanzer
Happy _Tropical_Flower
Gaia Features/Journals

Can we possibly get a notification option in our notification bubbble whenever someone has posted a new journal entry in their journal that users are currently following? I always like to stay on top of different Gaia Devs' journal entries, but it is so inconvenient to go to the 'My Giaa' page every time to look. emo


I'll add that to the to-do list.
PostPosted: Mon Aug 27, 2018 11:22 am


August 21st-22nd, 2018:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features

The POP square icon in the banner that shows when there is a POP show going on.

Please consider modifying it so portions of it don't flash. I find it induces headaches and eye fatigue and I'm sure for those with migraines or epilepsy, it's going to be an even bigger problem.

Worse, it seems to be on every evening for a couple of hours flashing. I may need to stay away from Gaia if changes aren't made.

We'll ask the art team if they can tone down the flashing for the banner art


Lanzer
Forever Masked
Features
So this might be a lot to ask but i was just wondering if you plan on mass reworking certain aspects of the site in the future. I've used this site back in 09 and i can't tell you enough how much i love and appreciated everything! But I've recently returned and the site is still similar to back then, to me it seems like everything is focused on making new outfits and recolors. I'd just want to know if anything like that will be planned for the future/ near future.


Currently we are making massive changes in migrating our server operation to cloud computing, but Codemonkey had been hard at work building HTML5 versions of popular features from dress up to Gaia Towns. It will take a while but I hope to have a fully fledged mobile app in the near future. I'd like to get that ready before changing the look and feel of the current website.


Platonix

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Platonix

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PostPosted: Sat Sep 15, 2018 10:04 pm


September 11th, 2018:

[NPC] Gaia Staff
Welcome Back!

Quote:
FEATURES

In the past, it's been promised to me and later on others that pagination would be added to the top of the page in inventory, trade and mp selling page, but they never were.

This is a gentle reminder it still needs to be done and I would be very happy once it was as it would save me a ton of scrolling. I've worn out the scroll wheels on two sets of mouse in just 5 months due to all the scrolling just opening RIGs and working with inventory alone, plus lots of trades. That's a LOT of scrolling that would no longer be needed with such a simple change. Thanks.

We tried adding pagination to the top, but the page was setup in a strange way where the items and pagination data are loaded after the tabs, so I wasn't able to add pagination above the tabs the way I wanted to without re-writing a lot of the system. I had to defer that feature to a later time. Sorry.
PostPosted: Mon Sep 24, 2018 6:01 pm


September 18th, 2018:

Jak Bauer
Shrimp_Man
Ads

Hey staff, a while a go Lanzer said that he'd remove ads from the log in pages but there are still two that show up on the page that appears when you log out from an account. Are there still plans to remove those ones?


Hi there,

Once you log out, there is no way for the system to know ads shouldn't be displayed since that is linked to your account being logged in.


Lanzer
Happy _Tropical_Flower
Gaia Features/ Gaia Forums

Any chance in the future that Gaia can get a "Night Mode" for the forums? emotion_kirakira


Might take some time, but we might be able to do it with some CSS changes, along with a lot of changes for graphics such as the speech bubbles.


Platonix

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Platonix

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PostPosted: Sat Sep 29, 2018 1:17 pm


September 25th, 2018:

codemonkey37179
Lillichi
Are there any plans to update the site, games and phone app to bring it into the coming 2019 year?


Yes. Working on converting the old flash spaces now.
PostPosted: Sun Oct 28, 2018 9:24 pm


October 23rd, 2018:

Lanzer
DSDragon star
Even with the cloud Cloud computing services , will we still be able to get on gaia ? This concerns the whole site .


Cloud computing simply means that we won't be buying our own computers. Everyone will be able to access all parts of Gaiaonline after the move.


Platonix

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Platonix

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PostPosted: Tue Nov 06, 2018 1:50 pm


October 31st, 2018:

Lanzer
Aria Starstone
Question Category Events

Why did you guys choose to make the migration during the BIG Halloween event? It seems a bad time.


It was based on the contract we had signed with our provider, they got upset that we were moving away and didn't offer to extend our service for even one more day. scream


Lanzer
Canicuss
Is there a reason I get this error "502 Bad Gateway" if I try to reach Gaia in a regular browser but I can get there if I use an incognito browser?


Some servers seem to get nasty errors randomly, we're trying to put in monitoring systems to quickly identify them and remove those servers.


codemonkey37179
I x I - A D R I A N
I've been away for 10 long years and glade to be back. I notice the site hasn't change much, I guess if it isn't broken don't fix it right. Anyways my question is, do you guys see yourself updating the site for modern times? A lot of time site still run on flash. I'm studying Game Design at Full Sail University, when I graduate maybe I can work you guys 3nodding or just do some networking with you guys because I know for a fact networking is important.


YES
PostPosted: Mon Nov 12, 2018 10:47 pm


November 6th, 2018:

Lanzer
Moonracer
Lanzer
Let Me Tease You
Features (I think)

None of my drop down tabs under my gaia or marketplace are working. I can't get to my store, sell, mail box categories, etc without typing in the actual URL. This is happening in both my phone and PC. Is there a fix to this?


Please open the Developer / Javascript console on your browser and see what errors show up. We don't see this error in the office but can definitely help you figure out what's wrong

I'm having this issue too and many of us. My browser is firefox. I think I did what you asked here is what appeared...

Loading failed for the &script& with source “https://m2d.m2.ai/m2d.gaiaonline.com.js”. mygaia:64:1
Loading failed for the &script& with source “https://graphics.gaiaonline.com/src/js/flash/swfobject.js”. mygaia:1:1
Loading failed for the &script& with source “https://stats.g.doubleclick.net/dc.js”. mygaia:1:1


Oh I see the issue, I'll fix that right away!


codemonkey37179
Ryuu-no-Taisho
Lanzer
Ryuu-no-Taisho
Features

Just a heads up, the drop down arrows for our PMs and Account settings are broken, so we're unable to even reach our wishlists to begin removing items we've, recently. purchased or go back and check messages we've sent to others. Will this, please, be looked into to be repaired?


Please open your Javascript console in your browser and let me know any errors you receive on pages that have drop down menu errors and I'll get them fixed ASAP. Sorry for the wait!

How do I do that?
I'm not sure if that's a dumb question or not, but I'm not much of a tech person.


Sure no problem. On most browsers you can open up the dev tools by using the F-12 key.

You are looking for a tab called console. If there are errors then they will be in red text.

Try it now, and let me know if you have any problems/questions.
codemonkey37179
You can also try clearing your cache (control-shift-delete) and only check the cache files option.


Platonix

Captain

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Platonix

Captain

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PostPosted: Mon Nov 19, 2018 9:15 pm


November 13th, 2018:

Lanzer
Silverstar_Cross
Features

When will Gaia Online's search engine start working again?


I started on that project on Saturday night but the many bugs that popped up had slowed down my progress. I think we might need to wait a few more days for search to come back
PostPosted: Fri Nov 23, 2018 9:31 pm


November 20th, 2018:

Lanzer
Halcyone ter Avest
Misc: Bugs

Apologies if this has been addressed, I haven't attended an Ask The Staff in months sweatdrop but whenever I log in on the Gaia homepage, even with my correct password, it tells me that it's wrong and the second time is when I can log in. This has been happening way before the massive password reset. Is there a reason for this?


Problems like this shouldn't happen, but I'll check on your account an see if there are abnormalities.


Lanzer
No Im Nikki
Hi I'm sure you guys already know this, but the search engine is broken such as searching for people, forums, or guilds and i was just curious when that would be up again
thanks! emotion_bigheart


Sorry we're still trying to setup the new system. Our old search engine was no longer supported so we needed to make some big changes. They should be fixed next week.


Lanzer
NakedUnicornSexParty
Are you guys aware global search is still broken and friendlist is super buggy, can’t add or delete people and if you do manage to add someone it takes 24+hours for it to register


Global search should be here next week, and we just fixed the friendslist bug earlier today. 3nodding


Platonix

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Platonix

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PostPosted: Fri Dec 21, 2018 4:23 pm


December 11th, 2018:

Jak Bauer
Meiriana
Happy _Tropical_Flower
Jak Bauer
Happy _Tropical_Flower
Gaia Online Homepage Missing

Hi, Gaia Staff! I was wondering what happened to Gaia's homepage when you visit Gaia's main web address? Did you guys personally remove it for some reason? Just wonderinng... sweatdrop


Hi there,

I see it when I go there. Could you please screen shot what you are seeing? Please make sure to show your entire screen, not just a part of it.


Hi Jak Bauer,

Unfortunately, I don't have an IMGUR account to host the screenshot on if I took a screencap of what I am seeing, but what I see every time is basically the first page a person sees after they have logged into Gaia using the usual homepage and in the bottom right corner, their is a picture of the NPC Moira saying to log in.
Pretty sure this is what they are talking about?
Screenshot of log-in page


Ooooooooh! OK. Yeah, that actually is as intended, it is not broken.
Lanzer
We've recently made some changes so that we don't block non-logged in users from our content, but if that's causing login issues, we will make the right changes to make sure everyone can log in correctly. sweatdrop
PostPosted: Fri Dec 21, 2018 7:15 pm


December 19th, 2018:

Lanzer
Woo Mee
Features

Can you let us be able to disable ‘suggested content’ on the mygaia page? I prefer seeing the status comments at the top of the page by the suggested content box pushes it down and is just in the way. I see what items are on sale through announcements anyway so it is useless to me.


We'll add that to the todo list.


Platonix

Captain

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Platonix

Captain

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PostPosted: Sat Jan 05, 2019 6:10 pm


January 2nd, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features

new registration page please? i can't even imagine how bad a turnoff that is to new people. it doesn't even have a second password box to make sure you didn't screw up typing it!
what would be really nice is more choice in the starter items. 9 avis with no ability to mix and match? it's the worst stuff since the peasant items!
could we bring back every single starter item ever put out and get some choices, and a randomize button?


We had been re-designing a new registration page for mobile, and will carry forward the new design for the web site once we have a chance
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