Welcome to Gaia! ::

Unfortunately I have been very busy as of late. ;3;

Yep! We're all in a meeting room. c;

The proportions to which we answer these questions has been addressed in the past. We answer far more actual questions than these other 'comments.' There are some questions that we simply can't answer, or the person can answer isn't there that day.

Which question are you referring to? About the Joker and Harley items?
Because I can never answer yes or no specifically to questions relating to items/color choices for items.

We have an e-mail for that, apply4beta@gaiaonline.com

I'll address this, as you seem to have ignored the fact that we're also answering a lot of other questions from other users. Let's break down today so far:

Arlette has answered two questions regarding our LQIs and exclusive items.
I've answered 30 questions, ranging from questions about bans, trade disables, events, features, and more
Sloth has answered 27 questions, ranging from Kindred, bugs, features, making sure users feel welcome in ATS, and more.

A total of 59 questions have been addressed in ATS this week (and maybe more, as some of us will occasionally stick around to answer additional questions after the fact). So to say "actual questions get ignored by staff" is baseless and incorrect. Define "actual question." What are they? "Hard hitting questions!?" We've addressed things such as LQI and exclusive policies, something that is very important. We've addressed trade disables, something that has plagued a number of users for a couple of weeks now. We've addressed bugs and Kindred, two prominent things on the site. Anything asked in Ask the Staff is equally important as it's a way for users to come to staff and interact with them. We take an hour out of our day that could be spent either fixing account issues, creating art, events, developing or improving features, in order to provide some time for the community to get to know us better and get their questions answered.

We can't get to every question, for many reasons, maybe we don't know the answer, maybe the staff handling ATS this week isn't qualified to answer (you wouldn't want a developer to answer an art related question), maybe we've already answered the question in the past and don't want to spend time re-answering the question when we could be addressing someone else, maybe the question wasn't formatted, or maybe we just do not want to answer the question because we don't feel like we need to give a response to it. Do you go onto Reddit AMAs and say that the AMA should be called, "Get ignored by someone because they won't answer my question?" No. You go into it understanding that you may not get a reply to your question, but you give it a shot because if you don't try, then you'll never know.

Let's take a look at the two questions that were asked by the two of you:



We've answered this question, you even give part of the answer to the question in your question. They're usable in Alchemy, then we need to have a way to supply this item into the ecosystem so that it can be utilized for Alchemy. Yes, there is the zOMG cache, but there is also another avenue in Lake Kindred for users who do not want to gamble with zOMG caches. So no, we currently have no plans to remove Charge Orbs from Lake Kindred as they have a purpose in the game and who knows if we might utilize them again in the future for something else. It's been a question that we have answered, and as a result, we didn't answer it in this week's ATS so we could address other questions.


We do not answer things regarding item suggestions, this is made clear in rule 7 of ATS here We may tip your post, we may reply thanking you for the suggestion, but in general we do not answer questions regarding item requests because we cannot guarantee that the items will be made. Maybe we'll take the suggestion into consideration, or maybe we'll never do the item at all. Item requests are one of the most asked questions in ATS and typically end up drowning out other questions, so as a result, we don't answer them so we can spend our time getting to other users. If you read the rules of ATS, you would have seen why your question was not answered.

I want to make it absolutely clear that we do our best to get to every question that we can. We will never be able to address every question, nor will we permanently extend the time for ATS past an hour as we need to be able to also address other things on the site and do the rest of our jobs. If your question wasn't answered, it isn't because we hate you, it isn't because we want to purposely ignore you, however ATS certainly is not a place where we ignore every question asked of us and ignore "hard hitting" questions. To say so is absolutely wrong and completely uncalled for. So the next time you come to ATS, think about your question, think if it's been asked before, check to see if it's been previously answered, see if the type of question is one that we won't be able to answer by reading the rules, and review why we may not be able to answer all questions before suggesting that we rename it to, "Ignore the Questions."

I try to poke around every so often. ;3;
I have been incredibly busy lately so I haven't been able to. But I will try more often.

Oh there are ideas... ninja

We are working on implementing some changes at the moment, but the reality of the situation is that the emails that you receive are the closest thing to updates we can give. We cannot offer more than the approval of your ticket, your mocks, and then your finished item.

It should be said though, that not many emails get lost or not sent, even if they do not receive the confirmation email. There have only been about less than a dozen that have not been received, so it is not a common issue.

It's on my short list. Announcement spam is a problem. I'll share with you guys where my focus will be pretty soon.

You can take your time, it'll be a while until we hit the pavement running. Meanwhile, enjoy the upcoming Christmas event! It's got a pretty cool game mechanic.

I'll need to have a lot of discussions with everyone at Gaia HQ and discuss things through as a group. After that I'll get to share with you guys what are the things I'll be focused on. For the time being, stay tuned and enjoy the Christmas event!

To simply things, today Gaia does have investors who helped us take the company back. However, those investors are very different than the ones we dealt with. They rather Gaia achieve success through me (with the help of CP, L0cke, and staff members) running the show instead of forcing a CEO hired from somewhere else. They do ask for one thing - and that is for us to grow the company. Like anybody who would invest in anything.

Of course, now that I'm in control doesn't mean everything is wonderful. I still need to proof to all Gaians that in fact we can deliver on our promises to bring fun and creativity back to Gaia! Only time will tell! eek

I wanted to put together a survey money, maybe I'll just start with a thread on Site Feedback. confused

Before the announcement update goes live, the sales team is trying to move to a digest format is what we've been experimenting. It's all part of the effort to eventually have no announcement spam on the site.

No, you wouldn't want any items made by me. smile The best thing I ever drew were these two eomtes: gonk scream