Welcome to Gaia! ::

Whoops! Yes, my apologies, been busy lately but we'll make sure that gets resolved for people.

Generally speaking, the stuff you guys request in the Rococo thread not only appear in Rococo, but get added to our hefty list of "Things Gaians Like" and get distributed into chance items. It's a great central hub for requesting that things return to circulation, but we also need to make sure that we include a healthy mix of items at different levels of value.

Long story short, if you want something to have more listings and it's not a tier exclusive, please suggest it in the Rococo thread!

This was just an initial survey that we sent out to gather some preliminary data, don't expect it to be the only survey we're going to run for Kindred.

This survey is meant to pull compile some very specific data. This is only the first of what may be many surveys! Alternatively, we also pore through hundreds of awesome feedback of the level of detail you're describing via the Lake Kindred forum on a daily basis and we're definitely taking it into account.

[reply posted at :33 into the hour]
We just posted a Staff Alert. C:
Sorry about the delay.

Curiosity.

We have some planned!

The NPC AMA is a cool idea and we'd like to give it a try sometime when time and resources allow!

The Community Update threads were not getting a huge amount of responses / reactions and due to a lack of submitted content, unreliable responses from thread hosts, and a lack of time from our writing staff, they have been on hiatus. We would like to bring them back at some point, but I can't offer a true timeline at this point.

A lot of the time I personally answer questions at the end, even after ATS closes.
Sometimes it's easier to type up a shorter response and leave the longer questions towards the end?

I, personally, noticed a lot of the questions tonight were either:

1. Repeated questions from tonight.
2. Repeated from previous weeks.
3. Addressed earlier in the thread.
4. We didn't have the staff member on hand who could answer that question.
5. We didn't have an answer or chose not to release information that the answer would give.

Some ATS threads will have more answers than others, it just strictly depends on what kind of questions about being asked. Some we're incredibly busy with, and some we have don't have much to answer for the week. I'm sure if you compare week to week answers, you'll find that we fall within an average and that the amount answered hasn't dramatically increased or decreased, but has stayed relatively stable.

And here's where I'm going to point out how wildly incorrect both statements are, using data from just today's Ask the Staff alone.

As of 5:00pm, there were a total of 65 questions answered, that number is more than likely to increase as we stay after to answer additional questions that we can get to. Of those 65 questions, 13 were "personal" or "silly" questions about the staff, so 20%. That is very few when compared to the total number of questions we answered that were of actual help the users, these questions were anything from bug reports, suggestions, issues on the site, to plans for future events, items, and more. So to say that we are mainly replying to people "complimenting us" is both unfounded and ridiculous, especially when you backlog prior ATS threads where you'll more than likely find that fewer light-hearted questions were answered. Furthermore, we've been seeing feedback just recently from users saying, "We want to know more personal things about the staff, but these questions don't get answered in ATS, can another be run?" The whole point of Ask the Staff is a way for staff members and the users to bond and connect, be that from answering questions and feedback about serious matters such as site problems, event information, bugs, etc to light-hearted and silly banter so that users feel the connection to the staff.

If you would like to give feedback on how we run ATS, you are more than welcome to. But I would suggest doing the research on what questions we answer before making sweeping, baseless accusations.

There were a lot of repeat questions this time around.
Also, I normally answer questions often time after ATS closes to get in most answers.

We do!

There is normally an update about every few weeks when ATS gets hit with a bunch of Fishing questions and we reiterate that we have no update at the moment that we can post to the community and that when we have said update we will make a staff notice. It's not being forgotten about. We know Gaians want it. We know it's something that is incredible desired.

Doesn't mean they'll get answered!