Welcome to Gaia! ::

AskED The Staff: Answer Archive

Back to Guilds

View everything Gaia Staff have said in Ask the Staff sessions! 

Tags: Gaia, Staff, Gaia Staff, Ask the Staff, AskED 

Reply Answers, Sorted by Subject
Gold Shops and Game Item Exchanges Goto Page: [] [<] 1 2 3 ... 4 5 6 7 8 9 10 [>] [»|]

Quick Reply

Enter both words below, separated by a space:

Can't read the text? Click here

Submit


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Mon Jun 01, 2015 9:02 pm


June 1st, 2015:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features

Anything new coming to CrosStitch?
I'm excited to see another themed contest!

Due to low participation in the last CrosStitch contest, we currently don't have any plans for another themed contest. If you have suggestions for Gold Shop updates, please feel free to make a thread in Site Feedback.


Zero Omega
lilloulou
Items

As a follow-up to the crosstitch question in the OP post....

Can we get an official sticky thread for gold shop items suggestions in the site feedback subforum? It could cover both recolors & new items.

It's something we could consider! In the meantime, go ahead and keep suggesting them in SF or in the item suggestion thread!


milkbun
XonyMudd
I think this is the third time I've asked this question, and I haven't gotten an answer yet.

Misc

For the Cross Stitch contests, there is a template for human avis. Now that we have paw avis, can we have a template for them or is there already one available?

We've had contests to create items for paws, but I've never seen a template for us to use except for the human ones.


Hey there!
We have been using a paw template for the last few Crosstitch contests. It's not available for viewing when a contest isn't active so please feel free to download and use this one HERE!
PostPosted: Thu Jun 11, 2015 8:57 pm


June 11th, 2015:

[NPC] Gaia Staff
Welcome Back!

Quote:
Shops

Some items were recently removed from Loyal's Bazaar without any notification, most notably the new pillows and Eminent Commander. Were these removed on accident and if so will they see a return to the shop?

Yes this was an accident, so you will definitely see them return to the shop in the future!


Zero Omega
~ Aki - Fairy ~
Shops/Features

With Loyal's change in admittance policy/procedure, a bunch of us received letters letting us know we had met the requirements to enter the shop/guild, though we had access prior. Because of the policy change are we going to be getting this message every 90 days now?

Some people also received the admittance letter multiple times (perhaps paired up with the 'sorry but you've been kicked out' one as well) and it sounds like they possibly had 30 tokens deducted for each admittance letter received. Can they file a ticket to be re-credited the excess tokens?

Bug Report thread on it.

We're going to report this to our dev team to take a look into it and see what's going on, right now we'd like to advise you to not file a ticket on this to recover your tokens as the support team does not have a way to actually credit you the tokens. Instead, please feel free to post in that bug thread and we'll take down your username to look into this.


bluealaris
Litenguax
Items

I have a question about the Suspicious Fire Extinguisher. I see that it was removed from Loyal's Bazaar, but it hadn't been for a long time. Was it ever intended to be usable again? Has this question already been answered, and if so, does this mean that the item is just meant to be trashed?


Its an April Fools item only- its not meant to be used in the future and I'll see if its taken out. c:


Narumi Misuhara
Dainty___ x D R E A M
Shops

Myself, and from what I've seen many other people, have had an issue regarding Loyal's Bazaar.
Namely, getting several acceptance PMs from Loyal, and then another PM to notify them/myself that they've been kicked from the Bazaar for not having enough tickets despite the fact they had more than enough to warrant continued access. Is there a reason this issue with Loyal and his Bazaar hasn't been fixed yet and that we've not heard anything from staff about the problem yet? There's a three page thread in the Bug Report forum about it and no one there has received a staff response yet. It's just a little frustrating.
@ u @;


I believe during last ATS something like this came up, we had taken a look but couldn't duplicate the issue. We can take another look.


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Wed Jun 17, 2015 10:46 pm


June 17th, 2015:

bluealaris
BucketHead1693
Gold Shops

Are we possibly going to see an update soon? Possibly maybe sort of perhaps some awesome new swimwear or recolors of older shop items? emotion_kirakira


We do have Gold Shop updates scheduled for every month!


bluealaris
Shrimp_Man
Shops

Hey guys, are you aware that the 10 pack of the regular charm pack is missing from Back Alley Bargains? Can you restore it?


Thanks for pointing it out, I'll add it back in after ATS.


bluealaris
~ Aki - Fairy ~
Items/Shops (Loyal's)

Recently a bunch of the [Animal] items in Loyal's were removed without warning (ponytails, braids, halos..). Was this just a mistake and will they be returned?

Also, some of the items in there (ex: human mini mint angel wings) have the wrong price in 'store price' on the MP, so when somebody goes to buy them from the shop via that link it doesn't go through. Could this also perhaps be looked into and remedied? (likewise some of the other ones say they're not available, perhaps something about being a collectible item, even though they are available and aren't specifically collectibles, but rather just recolours)


That sounds like a scheduling mistake! Thank you for informing us.
PostPosted: Tue Jun 23, 2015 11:39 pm


June 23rd, 2015:

bluealaris
Odd Cinderella
bluealaris
Odd Cinderella
Question Category Items/Shops

Question Can we please have more Towns' colors in the Gold Shops? ninja


For what items in specific? 3nodding


Oh no. If possible, new items for town representation, but in Gold Shops. 3nodding And, if we're talking about recoloring old items in the Gold Shop, man, that's a long list and a half. rofl


Oh, I see I see! Yes that's a possibility! Glad everyone is feeling the town-spirit lately!


bluealaris
XonyMudd
Items

A user brought this up last time, so I'm following it up, but is there an ETA on when the missing paw items in Loyal's such as the ponytail and braids will be put back in the store? I recently acquired through the MP the calico fur formula, but I can't use it since the items required no longer exist (and aren't being sold on the MP either for that matter).


Gah, I knew I forgot something from last week! Thank you I'll try and put them in today. 3nodding


Zero Omega
emosgirl
Shops

Many users were kicked out of Loyal's due to what seemed like a glitch because each user received multiple pms from him within seconds of each other kicking them out, welcoming them and then kicking them out again. Have the qualifications for getting into Loyal's changed? If not, do these users have to wait for 90 days of logins again to gain access or was it just a glitch?

(apologies if this has been asked already & I just missed it)

Access to Loyal's was changed about a month ago. Now each day that you log in (or check your My Gaia page, if you're set to "Remember Me") you receive a token. You need 30 tokens to gain access to Loyal's. What might be happening is that when your 30 days of access are up, he removes you from the shop, checks your token count, then readds you. He may be taking too many tokens then normal though, which would result in you being removed from the shop again. We'll confirm if this is actually the case and then address it.


bluealaris
The Muse of Life
Shops
Will we be seeing more nice permanent items in Loyal's at any point? Most of Loyal's items have been expensive LQI. While those are great gold sinks there are Loyal users that don't have 25bil+ and some more permanent items like the MC recolors that it started out with would be a nice treat for ALL loyal users!


Yes, we will have more permanent items in Loyals. We've recently added some Troll ear/tail combinations and we will be providing more lower cost releases as well.


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Tue Jun 30, 2015 9:12 pm


June 30th, 2015:

[NPC] Gaia Staff
Welcome Back!

Quote:
Items

For Loyal's items, can at least all of the LQI and LTI items have a sellback? It's a bit frustrating to buy one and not even be able to sell it back for half the original purchase price. For items like that, a minimum value feels good to be able to sell for.


Good suggestion! We'll see about possibly enabling the sell back on these items.


Zero Omega
~ Aki - Fairy ~
Items/Shops

Loyal's is still missing some of its stock from that glitch a couple/few weeks ago - the [Animal] Halos, AFKs, OMGs - will they be returning like the hair extensions did?

Damnit Loyal! *shakes fist!!!!* We'll see what we can do to go ahead and fix this.


Zero Omega
Shilshadu
Shops:

loyal's fish bundle is glitched. so that you can't buy them,. can this be fixed?

Mmm... Duly noted, we'll pass it along to be fixed.
PostPosted: Tue Jul 07, 2015 6:26 pm


July 7th, 2015:

[NPC] Gaia Staff
Welcome Back!

Quote:
Items/Shops

When Loyal's Bazaar was recently updated, the Loyal's Fish Bundle Pack went missing. Will it be coming back?

Yes, it will be added again! Thanks for letting us know.


Narumi Misuhara
sup-qt
Shops
Quote:
would we be able to have an option (like in the account settings) where we can choose the preferred base for shops?

So that animal only users can choose 'animal' and in the shops it will automatically go to the animal items (instead of having to click on the button and reload the shop)

And that human* only users can choose 'human' and in the shops it was automatically go to the human items?

*By human I just mean our normal avis.

Answer ^^Narumi Misuhara "We'll have to look into this but it is a good idea."


I asked this a while ago, and was just wondering if there had been time to look into this and see if it was possible?


We worked on this but we ran into significant glitching with items in the shop. We decided to scrap it until we could dedicate more time to the change.


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Tue Jul 14, 2015 11:56 pm


July 14th, 2015:

KingMemphis
Rhea Byrne
Shops

Will we ever see a return of the Golden Kicopot in Back Alley Bargains? We've seen both the Bronze and Silver return


It's a possibility that the Golden Kicopot will return, but we are still working having a perfect balance for these specific items moving forward. Each new item can / will have different payouts.


KingMemphis
The Muse of Life
Shops
Should we expect to see most future gold shop items at a bil+, or will we still get reasonable 100k+ updates? A bil for one pose is a tad high for most users. Gold sinks are great but they don't work if no one is happy with the price and many can't afford to pay the price.


You should expect more gold shop updates with a various amount of gold needed. Gold can / will be ranging from 100k up to billions.
PostPosted: Tue Jul 28, 2015 7:07 pm


July 28th, 2015:

[NPC] Gaia Staff
Welcome Back!

Quote:
Items/Shops

A couple of weeks back you said that you'd be bringing the Loyal's Fish Bundle Pack back to Loyal's Bazzar. I just wanted to ask if this was still happening, as I haven't seen in in there. Was there an issue with bringing it back or just something that slipped your minds?

It's in there now!


bluealaris
~ Aki - Fairy ~
Items/Shops

Back a month or so ago when the [Animal] Swirl Ponytails had mysteriously vacated the shop, so too did the OMGs, AFKs, Halos and pillows ([Animal] for sure for all, I can admit I don't pay much attention to the availability of human items typically). Will they all be returning ever?


Yes, we'll make sure they go back in. 3nodding


Zero Omega
~ Aki - Fairy ~
Items - and/or shops or features or something (and it's a bit of a multiple questions around one thing situation so I hope it's okay)

Loyalty Crowns

I noticed when my Gaiaversary came and went a week and a half ago that I didn't get my Loyalty Crown Bundle (on my original account; she does have access to the shop); I filed a ticket last week and am still waiting on it (not the issue here), but was just kind of wondering if it's something that's affecting everybody or if I was just unlucky?
If it is everybody, and isn't fixed by then, when it gets to my other mule's Gaiaversary (I think sometime within the next month or so) do I have to file the ticket from that account or can I file it from this one? (and if I can file it from this one can I just wait until December so as to file for both?)
-I asked this second part of questions in the ticket I filed, but if it's a common issue for them not to grant since the access requirements change it's nice to have that forum-visible answer-

Looks like this may be a bug, we'll go ahead and pass it along to be looked into and also make sure that you get your crown bundle!


bluealaris
Zemalia
Shops

First of all, thanks for giving semi-regular updates to Loyal's Bazaar.

The items that have been LQI in LB lately have been rather high priced. I understand that this is used as a gold sink but many users don't have access to funds in the 30-90 Billion gold range. Can we expect to see some lower price LQIs in the future that are more accessible to the user base in the 5-10 Billion gold range or even lower?


Thank you, Loyal's Bazaar has been getting some more enticing and premium LQIs in the the recent past, but we will be trying to put in more price variation as well as releases in general in the future.


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Wed Aug 12, 2015 4:35 pm


August 11th, 2015:

[NPC] Gaia Staff
Welcome Back!

Quote:
Shops

My question revolves around the shop keepers themselves: do you guys plan on updating them?

I mean, don't get me wrong Moira, Louie, and Josie look absolutely fabulous, but everyone else has pretty much looked exactly the same since I started Gaia almost six years ago.

They've also had the same catchphrases and greetings for a long time as well; Edmund's shop has been rebuilt, Johnny Gambino has long since been buried, so those catchphrases/greetings are due for an update.

Thank you for your time and all your hard work

Quote:
Shops

The talk bubbles in the gold shops don't talk about what is going on in the manga or events anymore. The things they say are outdated. When are you planning on updating what they say?

Its something we would like to update, however other coding issues have taken priority. Its good to hear that there is interest in plot consistency between what is happening in the manga and the shopkeepers do need new looks! We can't give a set update timeline on when these things can be scrubbed or cleaned up, but we would like to do something new this year.
PostPosted: Wed Aug 19, 2015 8:15 pm


August 18th, 2015:

pepper-tea
Black Death Goddess
Items

Will we be getting newer, nicer school themed items in the gold shops soon?


That is always a possibility. Thanks for the suggestion!


pepper-tea
Nenanah
Items/Shops

Not sure if this has been asked before or answered, but could we possibly have any recolors in Salon Durem? I'd like to see more color options for hair and eyes.
I'm especially keen on seeing more dark brown hair colors. (i.e. User Image, User Image) All of my favorite base hair styles aren't a dark enough brown for my taste. I'd like to feel happy showing off my base hair from time-to-time.

Question is originally by Philippa May Regnard


I don't believe there are currently any plans to update the salon colors, but it is always possible!
Thank you for the suggestion!


bluealaris
Doc Arkham
Games

Can you please put what is in the Kindred Booster bundles in the description for both LV and BackAlley? I'm mostly curious about Large Kindred Player Booster Pack. People have stated it has 2 100% ally potions in it for $5, but you can just buy two small bundles for the same amount of levels and save a dollar.


Sure, thank you for the tip.


bluealaris
Shrimp_Man
Items

So...how 'bout a new set of Prize & Joy items? *wink wink nudge nudge*


Possibly? 3nodding


pepper-tea
Paperworm
Items

Will there be an School Update for the Gold Shops?
I would love to see new Updated Uniforms and
handheld Items, for example exercise Books (typical black white composition Notebook maybe?)
Would be nice for all Students who are going back to School. Also, we need more Variety for Cosplays.


I don't really know what they have planned, but I'm sure they would appreciate the suggestion!
Thank you!


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Wed Aug 26, 2015 8:30 pm


August 25th, 2015:

bluealaris
Queer Mishel
Shops

Quite a few AtS' ago, a staff member said that the [animal] OMGs/AFKs/Halos/Ponytails/Braids were accidentally removed from Loyal's Bazaar. Thank you for returning the Ponytails and Braids, but when will you return the others? They've become grossly overpriced in the Marketplace. Some 100m items selling for 25b+ because of their unavailability.


We will put them back in. Thank you for the reminder.
PostPosted: Wed Sep 02, 2015 7:49 pm


September 1st, 2015:

bluealaris
lilloulou
Items

There wasn't a grab bag for a long time. How about a Halloween Special edition with recolors from multiple stores?

Candy corn, vivid purple, pumpkin, toxic green, bloody red and ghost color schemes could be great additions smile

As for items, some originally designed for Halloween could be chosen, as well as some others fitting well for costumes like elven and regency pieces; or even some more basic pieces.

Rare drops? How about some fun stuff from Dernier Cri?

And, since one is bound to have too much while trying to complete their sets, some well-balanced alchemy formulas could be used to recycle extras smile


Oooo grab bags, BLOODY grab bags. I like it. mrgreen


bluealaris
Akari Yui
Items

The recent gold shop update is awesome. Thanks Rance for fixing the issues with the paw items in Gambino Outfitters!

My question is, is there reason why the glue from Junk in the Trunk for paws costs ten times than the human version of the glue as well as the lunches from Buttercup Cafe also having a price difference between the paw and human versions? Is it deliberate or accidental? Because it seems rather unfair.


I'm going to assume its accidental and forward this feedback to the appropriate team members. 3nodding


Zero Omega
Zanethemayor
Misc.

So, I don't know if you all noticed but, there's been something strange going on with Loyal, he's sent me 2 inventions to the Loyal's Bazaar, at first I assumed this was because I got enough tokens to have two memberships, (But, technically I still only have one.) So, at first I passed this off but, when I was talking to a friend and she mentioned that she got four notifications about her no longer having membership to his store. Now I knew something was up, after asking a few of my friends about it, they said it could have been an issue with the database, can you confirm this and will the issue be resolved?

(Here's a picture.)

User Image - Blocked by "Display Image" Settings. Click to show.

Sorry about the problems! We'll pass it along and see what's going on!


bluealaris
Yuekazehime
Items

When hair RIGs come out for the month, would it be possible to add one new hair set to Salon Durem? (Or once every other month, just something so that hair choices also get gold updates every so often without a major workload all at once)


We try to update Salon 3 times a year with multiple hairstyles for ladies, gentlemen, unisex styles and Paws. You would like to see it happen 6 times a year instead? Its something I can shoot to our GS team!


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Wed Sep 23, 2015 7:11 pm


September 22nd, 2015:

Zero Omega
Flutterdork
Shops

Was Lilac Heart supposed to be taken out of loyal's bazaar cause I don't see it there anymore.

Accident! It'll be put back in!


Zero Omega
Jane the Brown
Shops

Can I get my hair back?

I had my hair done at the Salon without reading the fine print cry I thought I would be able to change my hairstyle back. I want my original hair! I can't find it anywhere at the Salon.

There's a post that says if I delete my avatar I can get it back. That sounds scary drastic. Is it true?

Help

Miserable

Possibly...? File a ticket with the Help Center and give us as much information as possible and we'll see what we might be able to do for you.


bluealaris
lilloulou
Items

Can we have a hint about this month Gold Shop update? emotion_kirakira


The gold shop this month is looking very stately, I must say!


bluealaris
cuteberry411
Items/Shops

Will Kicopots ever appear back in store again?


Yes! heart


bluealaris
Bonny Lass Minty
Shops

Will Stein ever have another contest?


Yes he will, we are considering new themes for Crossstitch that will be exciting and new!


bluealaris
Tsukita-chan
Items
any chance to get a new/recolored demure item in Loyal's? or into GoFusion? 4laugh 4laugh

also thanks for the massive demure items we have!! emotion_kirakira emotion_kirakira
/always want mooooar


Its nice to know what everyone likes! We'll make plans to include more demure schemed items in other parts of Gaia.


Narumi Misuhara
Dainty___ x D R E A M
Shops

Myself, and from what I've seen many other people, have had an issue regarding Loyal's Bazaar.
Namely, getting several acceptance PMs from Loyal, and then another PM to notify them/myself that they've been kicked from the Bazaar for not having enough tickets despite the fact they had more than enough to warrant continued access. Is there a reason this issue with Loyal and his Bazaar hasn't been fixed yet and that we've not heard anything from staff about the problem yet? There's a three page thread in the Bug Report forum about it and no one there has received a staff response yet. It's just a little frustrating.
@ u @;


I believe during last ATS something like this came up, we had taken a look but couldn't duplicate the issue. We can take another look.
PostPosted: Wed Sep 30, 2015 6:35 pm


September 29th, 2015:

Rance Clear
Slender-Doll
Misc/ Items

Can we design animal themed items in the future for Stein's Fashion contests? You don't have much in the shops for animal based avis...


This is a great idea. We'll definitely consider it when planning the next CrosStitch Contest!


Rance Clear
angie_sash
Shops - Loyal's

I don't know if you're aware of it yet, but several users have reported in the Bugs Report forum that they can't buy certain stuff from Loyal's store. For me, I can't buy the Temple Gate packs. I go through the entire buying process but my gold still remains the same, and it's not in my inventory either. Can you please fix this?


Try it now! biggrin This issue should be all patched up. Thanks for bringing it to our attention.


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Wed Oct 07, 2015 7:12 pm


October 6th, 2015:

Zero Omega
Niccolo Ammaniti
Features:
This is in regards to Loyal's Bazaar.

So exactly a month ago, I got PM'd several times and kicked out of Loyal's. I had logged in every day since the implementation of the coin system for Loyal's, but after the ordeal... I only had 19 tokens and still no access?

So based on how much I should have had, how many other people said they had, as well as watching how much was drained from my friend (before and after), I was able to determine that is was 30 coins per PM that welcomed you to the Bazaar. I lost 150 total (which is 450 days worth). Please, fix this. This really isn't fair and it has happened to several people.

Why haven't you formally addressed this? I have had this thread up for a month, PM'd four different staff members, quoted several of you twice... My PM's have disappeared, but I got no response. It is hard not to feel ignored...

More on this with screenshots: http://www.gaiaonline.com/forum/t.97823493/

Helpppppp

We're sorry about the inconvenience. We're still taking a look into the issue and trying to figure out what happened, when we have some information to share with the community we'll post a staff notice about it.


Rance Clear
ariichu
Items

Could we please get a confirmation on whether or not the Loyal Shuffle RIGS are still
dropping Citrine Tickets and / or Blank Pillowcases, or if the max amount have already
been won? ♡

In the past, Staff has said that RIGs containing project tickets would be removed from
their appropriate shop(s) once the max number of custom project tickets / etc had been
dropped. Just curious because the Shuffle RIG is definitely still in Loyal's~

Beyond all reason and odds, I can confirm that there is still a Blank Pillowcase in Loyal's Shuffle. eek

[...at least at the time of that post, which was 4:45 PM California time. -Platonix]

excitable sloth
Shilshadu
Features/Items

Can we have a Play Again button added to loyal's fish bundle?
AND A BUNDLE of them please?!
In fact can all rigs just be outfitted with a play again button?


This has been asked a lot today! I'll see about adding the Play Again feature to the future.


excitable sloth
Ceeshnia
Items
Can we please buy rigs in Loyal's in bulk?
Or can you put them in higher bundles, like
the fish rig, we can only buy singles. It's a pain gonk

Also, could we have a "replay" on them? It would
be much appreciated! ❀


I'm not sure about the bulk for Loyal's, but I will see about the replay button in each RIG.
Reply
Answers, Sorted by Subject

Goto Page: [] [<] 1 2 3 ... 4 5 6 7 8 9 10 [>] [»|]
 
Manage Your Items
Other Stuff
Get GCash
Offers
Get Items
More Items
Where Everyone Hangs Out
Other Community Areas
Virtual Spaces
Fun Stuff
Gaia's Games
Mini-Games
Play with GCash
Play with Platinum