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Platonix

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PostPosted: Fri Apr 05, 2019 6:04 pm


April 2nd, 2019:

Lanzer
Ren Orenji Doragon
Events

Diedrich is staying out of Easter, right? Right?! stare


Right


Lanzer
Annortha
Events

What is going on with Team Fondue? We recently received a pm saying we received too much platinum but it doesn't make sense for everyone.

"Your account balance had been adjusted
Due to a recent erorr in the Valentine's Day event, 285000 platinum had been granted to your account. Thank you for your patience."

Good afternoon Lanzer!

I have been earning platinum through my art shop, through the market, through games, through posting, and selling my Gcash items. I had 60-80k plat after the event and had earned up to 287,000 plat by yesterday (3/26/19). Whatever happened, I am really frustrated and upset. I just wasted a lot of real money that was essentially taken away from me. The platinum I had after the event was not 285,000 and to me it feels that a VERY big error has been made.

After the event, I was granted exactly 1,000 platinum for being on team Fondue. I remember this very clearly. I was not granted any amount above 1k.
Some users claim they were granted trillions and trillions of gold. I was NOT one of those people that ended up with a huge amount.
Therefore, Gaia has wrongfully taken away platinum from my account that was not received as an error, which includes platinum I made from spending real money. It seems that some users received a huge inflated amount while others did not.

There are also some team Fondue members who didn't have the inflated gold amount taken away as well. I heard some were told to just keep the extra amount.

There was a brief moment after the event where my platinum balance magically went up some ridiculous number (it happened to several users but I'm not sure if it was the entire site) and I remember it was adjusted within a matter of a few hours. I vaguely remembering thinking that I had seen an announcement about it too. THAT amount was already previously taken back away though.

I feel whatever is happening right now is really unfair.


Any amount that was deducted should only have happened after the system had granted an amount higher than that in the history data. If you believe that a mistake had been made I will double check and fix any errors.


Lanzer
Shallotte
Misc.

Can you please fix the Mothership fourm and make it accessible? There are some very important user guides/archives on the event in there; and It's just not user accessible.

I don't think that was an intentional thing. The Event foums are supposed to be archived, all the other event forums were moved to memorable threads, so people could read through them.


Will do!
PostPosted: Mon Apr 15, 2019 7:42 pm


April 9th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Events: Valentine's Day Event Excess Platinum/Gold Grant Bug

Team Fondue again here.

I'm wondering if there are any new updates/information regarding the status of this issue? It's been five weeks now, and many of us still have the excess plat/gold that was granted on our accounts.

I know it was said that another fix would go out to tackle this issue, and remove the excess plat/gold. But, I'm not sure what's going on, as there are users, myself included who still remain affected by this bug, and haven't had the platinum/gold removed yet. We've been bringing it up constantly for weeks now, both in ATS and the Bug Forum. Will there be a solution to this?

Personally, I have not bought or sold anything since this bug began.


We ran another round of the recovery script. If your account was not affected, please PM Lanzer with your issue and we will have it fixed ASAP.


it amy
Loraelei
Events

I miss having events around the site that I could chat with other users about. Forum-based events are really great fun because I feel like it brings a lot of the community together that either doesn't normally interact or just wants to enjoy the events. Are there any plans for some of these in the near future?

Aside from that, thank you for taking the time to try and bring the community back to this site! It seems like a lot of work, but it's really appreciated. I really enjoy being here and I can't wait to see what you all will do next.


Yes! There are actually several plans in the works, I'm looking forward to them 👀


Platonix

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Platonix

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PostPosted: Sat Apr 20, 2019 12:15 pm


April 16th, 2019:

Lanzer
I3efore I3irthday
Events

Happy upcoming Easter to all the staff!

Few days ago I have received a message concerning the Valentine's event. And the matter of the issue is that too much has been subtracted (124,000 Platinum in my case), I along with many have posted in the provided thread, but are left with no information whatsoever.

Thus, I would like to inquire as to the reason of this happening, as well as to whether or not this money will be reimbursed to me and many others in this situation, if you have any idea, could you also give me an estimation of when this should be resolved?

My message posted in the Valentine's Day resolution thread here.


Yes we will be collecting your feedback and make changes accordingly. Please be sure to state the exact amount that was over deducted so we can use the info to debug the tools. Sorry for the trouble.


Lanzer
Jisen Meizuki
Event

Any hint of what the Easter event be?


The Easter event will be a smaller event this year as we're currently working on the easter event and a forum event side by side, will have more info soon!


Lanzer
ElegantlyLuminous
Games / Lake Kindred

Will we be getting any new kin for either the coming update (woot woot!) or Easter? If not, as a small suggestion, perhaps we could re-enable the drops for [Kindred] Piopio. Temporarily, of course. gaia_bunny Might be fun for new LK players to find.


Not on Easter, but we are working on an update. Will let you know once we get closer to release.
PostPosted: Tue May 07, 2019 12:53 pm


April 23rd, 2019:

Lanzer
2sammygate
events

for the love of god please make the eggs nonces rather than javascript so we can right click them!


Okay I'll see what I can do.


Lanzer
Snow Danger
please reconsider a way to release old gaia event items, such as the zurg skins. I want to grab some of the paw ones, but they seem to have gone extinct sad


Sure, we had been talking about ways to re-release some of the older items.


Platonix

Captain

Eloquent Informer

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Platonix

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PostPosted: Wed May 22, 2019 7:50 pm


May 7th, 2019:

Lanzer
Tear of Fate
Items

User Image Mysterious Trash Ticket

Its been YEARS they were meant for something Pleas ive been on the site sense 06... at lest can this be remembered, maybe turned into something if the original purpose has been forgotten. we've waited and we haven't forgotten.

Was that the April Fool's item?
PostPosted: Sat May 25, 2019 6:19 pm


May 21st, 2019:

Lanzer
Apollos Liar
Misc.

Hey guys! Since I saw that Shalotte asked about getting the Mothership forum opened, I was wondering if you could open the Halloween Bash 2k4 and First Gaia Olympics too. They have many valuable threads, including LabTech062's retirement party, that I would love to be able to have access to.

Thanks for your time!


That's odd, they should all be accessible. We will be fixing that right after ATS!


Platonix

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Platonix

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PostPosted: Tue Jun 25, 2019 2:06 pm


June 10th, 2019:

Lanzer
AngryAshleyBear
Events

I am still missing 4 tril gold from the mishap with the Valentine's Event, just wondering when there will be any kind of update to how you're fixing this, or when I can expect to get my gold back.
I know I'm not the only one who is still missing gold, that was not granted to us, but wrongfully deducted from us.


I'll look into the issue again and see what I might have missed. Sorry I thought the last update had everyone's gold issue addressed.
PostPosted: Mon Jul 15, 2019 9:19 pm


July 9th, 2019:

Lanzer
I3efore I3irthday
Event: Valentine's Day

Will the people who were struck buy the faulty reduction bug, who posted in this thread ever be recompensated?


Yes. Sorry for the wait. I will review the case once again.


Platonix

Captain

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Platonix

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PostPosted: Fri Aug 02, 2019 6:57 pm


July 30th, 2019:

Lanzer
H3av3n
Event

Gentle request to rebuild Halloweentown.


It's on my to-do list. We will start planning for Halloween right after summer event.
PostPosted: Tue Aug 13, 2019 3:12 pm


August 6th, 2019:

Lanzer
Good afternoon everyone! The summer event is near completion and will be ready on the 12th of August!


Lanzer
Lady_Threnody
Games

Can we have the games reward Wing Stickers?


Summer event coming soon and there will be 3 weeks to gather wing stickers. After that we will look into other ways to earn wing stickers.


Platonix

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Platonix

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PostPosted: Mon Aug 19, 2019 3:16 pm


August 14th, 2019:

it amy
Auriga La Shock
Events:
Given the shenanigans that's happening with the summer event and drop rates, can we get an extension for the event?


The event is going on until September 2nd, and there's still more to be discovered. Once the other phases are released, it won't make the past phases disappear, so there will still be opportunities to participate in this first phase etc.
Lanzer
We should have made it clear that phase 2 and 3 are released on week 2 and week 3 of the event, so the current bugs should have no effect on the speed of completion. Please keep your kins in your inventory and the achievement will be triggered when it's fixed.


Lanzer
ElegantlyLuminous
Events -- Lake Miasmal

I have a couple questions, but I'll post them separately. (The new kin are adorable, by the way. I love Terra.)

For two of the achievements, we need to have 4 or 8 kin. Do all of these kin need to be gotten in-game or can we get them through the marketplace, trades, and gifting and still have them count for the achievements?


It should work regardless of where the kin was acquired. ninja


Lanzer
ElegantlyLuminous
Events -- Lake Miasmal

Similarly, in order to meet the 4 or 8 criteria, do all 4 or 8 kin need to be in our inventory at the same time or can we sell/trade/gift them and still have them count towards our totals?


There might have been a bug, please wait for a little bit and try again tonight.

It should work as long as you have the kins when you start LK


it amy
Lanzer
Your Neglected Sex Toy
Summer Event Major Bug(s) Preventing Users From Progressing (IMPORTANT)

1. Hello. The new summer event seems super fun. However, no one is able to go past Phase 1 even if we have our checklists completed – the ‘Claim Rewards’ button simply doesn’t work. I created a topic about it yesterday and a lot of users reported the same issue. So basically, we’re stuck on Phase 1. Are you aware of the issue? Screenshot of what the users see:

User Image

2. Additionally, the two last achievements for defeating the boss display as claimable, but when users click on them, they are met with the following message: An error occurred while loading achvs

3. Moreover, a lot of users reported an issue related to the achievement for visiting Lake Kindred through the Go Gaia App, basically the site doesn't recognize that users visit LK through the app, therefore they cannot claim their achievement for that.

4. Also, the egg drops % seem to be abysmal, a lot of people report fighting the event kins for hours on end and they haven’t got a single egg drop yet (I’m one of them). Is the drop rate as intended? Is there any chance the drop rates could be raised?

I hope you'll be able to resolve the issue soon so we can all enjoy the event to the fullest, I know you're working hard on it!


The three bugs mentioned should be fixed later today. We made some changes and it broke a couple of things, sorry.

Phase 2 will open up next Monday, btw. We will add a note about that.

The drop rate will get better as we reach phase 3.

[bolds the last line in Lanzer's post]

Some clarification on this last line,
there will be more opportunities for obtaining these things during phase three.
As Phase Three will present a new option for getting said drops.


Lanzer
Twisted Lady
Event

Has the event been fixed to count activity done in LK Lite yet? I earned two eggs from that version before noticing that nothing seemed to be counting from it, and I'd hate it if those hours of work turned out to be pointless.

Related, could we get an official stat on the drop rate for the event kins? It seems to be pretty terrible for everything I've seen, like not even a 1% chance.


As long as you have the kins in your inventory it will definitely count. We will have the achievements fixed shortly after ATS.


Lanzer
ElegantlyLuminous
Events -- Lake Miasmal

Is this going to be another Gaia Labs where the kin eggs are only available during the event or will the eggs still be available afterwards?


The event kins will be here to stay, as well as the new area


it amy
MoonCherryDoll
EVENT

Can we please get some further clarification on how the summer event works?

I saw some replies here about how "Drops will increase on Phase III" and "Phase II will be released monday".

We don't seem to have any of that info on the event page and many of us are confused as to why rewards for Phase I are not claimable, as well as how the system is atually going to work. Some of us are farming hoping to complete egg drop achievements but apparently it might not be worth it to farm now if we want eggs....some help figuring stuff out, please? sad

Mereover, thank you so so so so much for doing an LK event, even if there's bugs going on and stuff's a bit confusing right now, I'm really glad we're getting an event in LK! Thank you for all the hard work.


I can circle back with the event team after today to get them to write something up for y'all!
PostPosted: Mon Sep 02, 2019 8:18 pm


August 20th, 2019:

Lanzer
ElegantlyLuminous
Thanks for the heads-up about the eventual Catwalk achievement! I'm looking forward to it.

Features -- Achievements

Not really a question, I guess, just letting you know about an achievements glitch that has popped up in the last day.

Bug Report thread: some of us are experiencing an issue where we'll go into our achievements page and see nothing but the new Lake Miasmal achievements. All others disappear and our total points go down. They reappear later. Then disappear again. Kind of a vicious cycle. (All achievements show right now.)

I wasn't sure if it was related to the broken achievements from the current event (Miasmal Lake Defender and Miasmal Lake Champion-- both of which show as broken images, no text, nothing) but... thought I should mention it. Just in case. wink Thanks!


There's definitely something odd going on, I will check on the save game data right after ATS today. Thanks for the heads up.


Lanzer
glengrin
GAME/FEATURE

Summer Event

Phase 2 began but the screen to check off battled kin is not working so no way to collect the reward. Many of us have technically won it several times over, so I hope once that is working all kin are still showing fairly easily in battle.

I'm sorry, apparently there is a bug in counting how the new kins were marked, please try again in a few minutes and see if it updates correctly.


Lanzer
Leothalis the Sorcerer
Events/Games

So we just hit phase 2 on the LK event. Fine and fun. However, we're still being plagued by horribly low drop rates for kins, especially since they're required for achievements.
Now, while it was mentioned that there would be other methods to attain these kins come phase 3, we are still 6 days away from that, and there's no promise that this alternative way to obtain the kins will help with them existing - or rather, them NOT existing.
Will a noteworthy drop rate increase be reconsidered? As it stands, some users have reported 500+ kin battles without seeing a single egg, and some users have hit quadruple digits before seeing a single egg from p1/p2 kins.


Thanks for sharing your concern Leothalis, I'll check with the team to make sure the drop rates are and will be more reasonable.


Lanzer
Vision Blurs
Events

So... A couple things, really. (I'm so sorry to complain, I really am...)

Checklists are broken again for the LK event. I've fought all the things I needed to on the second list, and none of them are appearing as marked. But also, my Phase 1 checklist has been completely cleared of previous marks.

On top of that... In the 3k+ stamina I have spent on the event with my kins, I have managed one egg drop -- and it wasn't even one of the event kins. It was a Willowcroak

Are there plans to fix this stuff soon? Coz I'm getting really discouraged with this event and the amount of bugs it's had since launch -- not to mention the fact that the information about how the event is/was supposed to play out hasn't really all been there since launch. It kinda sucks to be so discouraged by an event, coz I've been really looking forward to LK getting some much needed love.


Sorry the checkmarks should re-appear in 10 minutes.

The egg drops will significantly increase on Phase 3. I will check and see if we can increase it for phase 2 also.


Lanzer
What Happens At Night
Events

In regards to all the bugs and issues with the events, don't you guys have people who test the events before hand? If so would you consider accepting more testers so that maybe you have a better scoop of the bugs for the next event. This one seems to be having a lot of issues and problems that having people test out could have been helpful before hand.


Sorry this July had been really bad for us with personal holidays, offline events, mobile development and features all taking up time for event development. We will schedule to have the next event be completed sooner when Halloween comes around so we can do more testing before launch.


it amy
jenru
Events

repeated questions.... sorry.

heart is each phase prize only available for a week? (if i missed the first week of the event, can i still earn and claim that prize?)


As long as the event is up, opportunities to earn prizes will be there! Just more things can be obtained as the phases unlock.


Platonix

Captain

Eloquent Informer

37,875 Points
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Platonix

Captain

Eloquent Informer

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PostPosted: Mon Sep 02, 2019 9:15 pm


August 27th, 2019:

Lanzer
ElegantlyLuminous
Events -- Lake Miasmal

There was an error last week where when completed Phase II and "claimed" our reward, nothing was added to our inventories. The item still hasn't appeared. Could this please be looked into?

P.S. Thanks for phase III! The new kin are awesome. I'm loving Chiclex.


I just heard about this issue, and will run a script to grant everyone the missing items for phase 2. Sorry about that. sweatdrop


Lanzer
Pianette
Event
Just curious if the kin catch achievements are actually active? I've been at 7 caught for several days now and still have never seen a chance to claim the 4 kin achievement. With another way to get kins now it would be nice if those could be claimed :>


The achievement check should happen every time Lake Kindred is started. I will check right after ATS to make sure it's working right


Lanzer
DSDragon star
Games : Lake kindred

Are you going to improve the the egg drop rate where they are not so hard to get at Maismal lake ?


The new area will stay after the event is over, so there will be plenty of chances to get more eggs. I will ask about making things easier during the event.


Lanzer
Princess Kunzite
Lake Kindred

Currently playing Phase 3, and the checkmarks for Miasmal Leafkit and Miasmal Cubdrop aren't working, and I know I defeated well over three of them. Can this please be looked into and fixed? Thank you~ <3


I've just checked on the values. Let me check again and make sure things are working properly.


Lanzer
dreamsk
Events

Phase 3!!

Last week it took until FRIDAY to be able to collect prizes, and the items STILL arn't in our inventory?!

People's checkmark systems are still broken for certain kin, which mysteriously have dissapeared from phase 1 altogether so they cant get the checkmark anymore.

Thank you for bringing back my achievements and granting the coloring contest one, though some users are still affected ?


I will use your account as a template to check and make sure that all the prizes are given out properly. I should have everything fixed tonight. Thank you for your patience. sweatdrop
PostPosted: Tue Sep 17, 2019 12:42 pm


September 10th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features

Is there any way to restore the lost achievements that vanished when some of us had accidentally clicked on the bugged achievements.


There had been an issue where some users were using an exploit to grant the conventioneer achievement, along with some other achievements at the beginning of the summer event. Those achievements had been removed, and since achievements overwrite each other, there is no way to tell if someone is using the link to get it the first time or not. We do have a log of all users who had redeemed past convention pin codes, but that would take quite a while to parse through and any recovery will take some time to perform as it's not highest of priority at the moment.


Lanzer
Mystical Kitty Cat
Games
We were promised (a reply in ATS) an increase to egg drop rate in Miasmal Lake in Lake Kindred during the event once phase 3? of the event was released. Alot of us LK trainers feel we never got the increase for the event. Can we get an increase for all of em tonight for at least a week? (it'd be nice to see an increase to eyes too *wink*).


Looks like we didn't tweak it well enough. We will have another update this week where Miasmal Viperex will be added, and the drop rate will be adjusted up when we release the update.


Lanzer
ElegantlyLuminous
Games & Alchemy

Thank you again for this most recent event! Had a quick-ish question regarding drops.

While egg drops are still relatively low in Lake Miasmal, many of us found that Miasmal Chiclex was dropping more often than all the other kin. If this continues, could we possibly have an alchemy recipe that would enable us to exchange extra Miasmal Chiclexes* for Eye of Viperex or maybe a new Chiclex recolor?

*I have no idea what the plural of Chiclex is. Chiclexes? Chiclexi? Chicli? Is it just Chiclex in the same way that the plural of moose is moose?


That's definitely a possibility, we will also be doing some balancing once his week's LK update is released.


it amy
dreamsk
Event Leftovers not removed from the site @lanzer

Next week are you going to take the wing sticker out of the daily treat? Plenty of other users would actually straight up prefer the 500g on day 7 rather than the RIG or anything else, but I know there are some people who would be pissed to not get a RIG. rolleyes Every RIG I've tried has given me a 1p item, obviously the 500p is a better reward.

The stickers will be rotated out next week, just wanted to give a one last week for people playing catch up on the new area / seeing what was leftover from the event.

The mystery grab bag is a mystery for sure, inside are a mix of iems that were asked to not be taken out of rotation, all the way to newer things from 2017. Some of the CIs inside still contain some OG 03's and other random stuff, but of course if it's not your thing, its no biggie.


Lanzer
H3av3n
Events
Gentle reminder not to forget about rebuilding Halloweentown & thanks for all the hard work you guys do.


I still haven't found any codes for Halloween Town, can't promise that I can bring it back unfortunately. sweatdrop


emotion_facepalm

it amy
shellsmachine
Games

if you get the chance, making past Halloween items prizes on the Spinami wheel would be a nice change from pink devil tails and teal wolf ears. Even if it's just for the length of the event.


We have some other ideas for past Halloween items 👀


Lanzer
What Happens At Night
Events

Anyway you might POSSIBLY consider doing a towns war/town vs town again? I really want to fight for my town (coughcoughgambinocoughcough)... QWQ


We already finished planning for Halloween 2019 but maybe on the next event. sweatdrop


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25


Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
  • Waffles! 25
PostPosted: Fri Sep 20, 2019 5:45 pm


September 17th, 2019:

codemonkey37179
H3av3n
Lanzer
Ren Orenji Doragon
Events

Friendly nudge to rebuild Halloweentown. emotion_c8


Still checking, asking Codemonkey to see if I can resurrect it

Yay! I sure hope we can! Glad to see others want it too!


I will look for it and see what I can find.
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