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Platonix

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PostPosted: Tue Feb 12, 2019 2:27 pm


February 1st, 2019:

cutiepai
Lady Beldandi
cutiepai
darlingdoll-freya
GAIA REWARDS PROGRAM:

Can you buy stuff on the marketplace and still get rewarded the stars?


No. Marketplace GC purchase will not earn your Stars.


Aren't people technically spending GC in the Marketplace... I know it's not disappearing back into your system but it is spending the GC, so it should technically earn Stars.


Unfortunately, it creates a loophole to abuse the system. One user could technically create two separate accounts and shift their inventory from one account to another while earning points. sad

I am amending my statement... we will allow for marketplace gc purchase to count, excluding gift card purchases. This will be updated in the FAQ and updated on the system by next week. We will give more details about it then!


cutiepai
vodka_vixen
I'm not getting why MP GC purchases don't count? The GC disappears when you purchase an item with it, so unless a user has a way to generate unlimited amounts of gc for no cost, he/she is otherwise buying gc to do this.

The abuse part is actually with the gc cards, as a user can technically buy a gc card, open it, buy a gc card from the cs, open it, rinse and repeat ad nauseum.


Yeah, we just realized sweatdrop ...

we will be updating the system and FAQ by next week.
PostPosted: Sun Feb 17, 2019 12:16 pm


February 12th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features

can we get a 10mil bid increment for bidding in mp
some use plat and being out bid by the one part of the site that doesn't use the gold minimum is just awful.
if 1p = 10mil then 10mil increments for bids is only fair everywhere else on the site has a 10mil minimum so why not this area? was it overlooked?

a lot of users are exploiting this for bids and its something that should be addressed.
e.g.

8,000 your bid

80,000,000,001 exploiters bid in gold

8,000 exploiters bid in plat


Agreed, not having a 10m bid increment felt like an oversight. We will update the marketplace this week with this change.


Lanzer
Lady Beldandi
Features

Hi, are there any plans for updates to the Wishlist? Such as buttons to alphabetize the list, filter Owned items to the bottom, list by price, etc.?

Also mine has been glitchy for a while, at least since Dec., not all items are being marked as Owned, and some that were are no longer marked.


Been wanting to update the Wishlist for a while. Will definitely add the sorting options when we update it. Still busy with mobile but will get to it when I have the chance


Platonix

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Platonix

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PostPosted: Sun Feb 24, 2019 2:17 pm


February 20th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features?

Hey just a quick suggestion. Can we please get a "remove from wishlist" link on item listing pages? It would be super convenient.


We will add the "remove from wishlist" if item is already in your list


Lanzer
Ozzy the Dreamer
Features

Could you please add a 'Newest to Oldest' option when searching items in the marketplace?

That would help SO much when trying to stay up-to-date on all your favorite item colors/themes/etc.


Hmm, the engine does have sorting options, I'll make sure the frontend provide switches for them.


Lanzer
rheostatic
Currency System

Do we have a general ETA when we're going to be turning over to platinum even if it's just like "hopefully in summer" or "sometime this year"?


There are quite a few things we need to get ready for the switch over. There are a lot of concerns from current Gaians who are not switched over yet and we don't want to swtich so abruptly.


Lanzer
Nimty
Features?

Is there anything that can be done to fix this? I hate that I actually can't exit the pop up for having a full store, i have to exit the page and reload another lol
User Image


Please provide the URL in which you're seeing this error, and we can fix it.


Lanzer
Nephi Adarna
Question Category: Shops/Features?

When browsing the marketplace, it is very daunting to try to search for paw items. Searching for "[animal]" and "pawstamp" yields different results, and searching for "[animal]" brings up many items that are not exclusively pawstamp items. In the shops there is a way to filter only paw base items, so I assume they are somehow tagged on the back-end as being paw base items.

Is there a possibility to have an [animal] filter added to the drop down for the search in the marketplace?

Being a paw user is hard enough as it is without it being made difficult to buy our items.
:C


There should be a better way to filter results. I will look into adding such a filter while adding sorting options to marketplace search.


Lanzer
babyboo17forever
Items

Is the game item trade bug being looked into? When trading game items such as charms and potions that stack the items are not going into invo even after trade is finished. issue has been going on for at least 2-3 weeks.


Uh oh, we'll look into the issue this week. Do the items return to the owner after the trade?


Lanzer
Mielyn
Arenas
Seems like the avatar arenas are finally back up and almost working properly. ('View all' link still not working) When will the prize money amount change to reflect the inflation? I understand that the project to completely update arenas may not be a reasonable option this year.


I'll add that to the bug list, and we should be able to up the prize money considerably. Thanks for letting me know.


Lanzer
The Impetuous
Question Category Gaia Pledge Flairs.

I guess I'd really like to know why Gaia Pledge Flairs and the like (without flairs) are allowed to be sold and purchased off the marketplace? It was an upsetting discovery when I realized how much it devalues the purpose of supporting each month to keep the site going, especially when anyone can pick it up with virtual currency, even those who don't care if Gaia sinks or swims.

I sincerely feel like people who support you each month should be rewarded with exclusivity and that it would encourage more people to pay $2.50 if that was the only means of obtaining it.
There is a big difference between using real cash to buy from the cash shop and sell on the market for virtual profit, than paying real cash to make sure the site keeps going month by month. One is casual and the other is dire.

It's honestly really upsetting for me personally and I'd like to know why it has to be this way, and if changing it could be considered? I don't see anything wrong with gifting flairs as it's already allowed, because the gifter is still paying for it and if they don't want it anymore it can be trashed. Just really discouraging for me as a supporter to discover all this just so recently.


I'm sorry you felt this way towards how the pledge items operate.

The Gaia Pledge items follows the original donation item's model, where users who contribute are doing so to help support Gaia's operation, with who end up wearing the donation item being a secondary aspect.

Those who support Gaia often purchase more than one of the same item, and if we gate that aspect and give no incentive for our supporters to share their purchased items, then Gaia wouldn't have the funds to exist today.

If we only allow gifting to occur, Gaians would instantly setup shops on the forums where items would be given to those who pay. It comes down to whether we set the item as soul bound or not, and at the end, we decided not to. Hope you understand our point of view.
PostPosted: Mon Mar 04, 2019 8:45 pm


February 26th, 2019:

Lanzer
powerfluff
Shops
Creating Marketplace listings can be pretty frustrating if you're selling something from a page that isn't the first one and your page refreshes if you have more than one copies of the item you sell.
Could we get a "jump to page" option on the top (under the search bar), or perhaps be redirected to the last page we were on when we picked an item to sell?


I'll add that to the to-do list. We can also make the page remember your last page in your inventory.


Jak Bauer
lilloulou
Items?:

I tried to send a mythrill coin from my main to a mule account a few days ago and I never received the coin even if I did get a PM about receiving one. I didn't double-check the amount of gold I had, so I'm unsure if I lost gold or not.

1. Is it possible to check back in my inventory if I did lose gold? If not, it's okay, don't worry too much about it for 1,000p -- I'll get it back with daily chance rather quickly wink

2. Can someone double-check if it's an issue still there?


Hi there,

Send me an inbox with the name of the accounts and when you sent it and I'll check into it for you.


it amy
dreamsk
Events

Hey Lanzer! Can we get a count on how much gold was burned with this event when it ends? mrgreen I'm more curious about that than the actual team scores. lol


Yes!


Platonix

Captain

Eloquent Informer

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Platonix

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PostPosted: Mon Mar 18, 2019 6:14 pm


March 5th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features (Forums):

Another month has come and gone, and the 1st-posting "bonus" is still 1-Pt.


We will have another look at the first posting bonus.


Jak Bauer
I Noticed You
Site Glitch

There was a glitch today after the valentines event grant were some users suddenly had their gold count climb by over 2T. Will this be fixed? When? Can we spend our other gold in the meantime or should be abstain from market activity?


Hi there,

That glitch has been fixed (except a few specific cases) and you should feel free to go ahead and spend as you please.
Gaidin
I Noticed You
Lanzer
Yes we had an awful bug this morning at around 10:30. The bug should be fixed and the extra gold had been deducted. You should be able to spend your gold now.
Im fairly certain I still have the gold, and I dont wanna get in trouble whee So thats why I asked

I checked when I saw your initial post, but I checked again just to be sure, as I was told all save a few special cases were dealt with. Your extra gold was indeed removed.


Lanzer
mowsiee
Shops

Can a favorites feature be added to marketplace shops?

I find myself going back to a few peoples shops often when things in my wishlist get put up for sale and then I'll browse whatever else they have at the time too and use their shop to fill up missing items to my paw collection and hey, sometimes we have the same tastes. It'd be super convenient if I could save my favorite user shops all in one place for quick reference.


I'll add favorites for Marketplace on my todo list. Thanks for the suggestion.


Lanzer
sleepyember
Site Glitch

Several people got 100k+ Plat from the recent event grant, when we shouldve gotten 1k or so. We're all pretty concerned. Bug Report Here

What should we do?


The gold had been removed at 11:20am. Sorry for the confusion!
Lanzer
I was told that some Gaians still didn't have their gold deducted. If that is the case please PM me and let me know, I'll run another test right after ATS.


Jak Bauer
Artivag Schtal
Question Category - Features - Daily Stamp/Login Bonus

Question - Is the Daily Login Bonus intended to replace the Daily Stamps and if so is this amount counted against our daily platinum earnings limit?


Hi there,

The Daily Login Bonus does not count against your daily earnings limit.


Jak Bauer
Leo Odjin
FEATURE

there are items that are sellable in our invos but most are 0 plat can we get at least 1 plat for selling items such as trash and bugs?


Hi there,

Those items when sold would grant less than a plat. But the amount of gold/partial plat is added to your account so even tho it looks like you are not getting anything the system keeps track of it all so nothing is lost.


Lanzer
babyboo17forever
Game/Items

Is the issue with game items not being able to be traded still be looked into?

I tried the other day to do a trade which went through but when i did a larger trade of charms the went poof again


I checked on the bug last week and did not find the problem. Can you tell me which day and what time did you trade the items? It would also help if you let me know which items were traded and their quantity. Thanks!


Lanzer
Artivag Schtal
Question Category - Games - Aquarium

Question - Are there currently any plans to repair the gold/platinum issued by the Aquarium Overseer/Message in a Bottle? If the reward from the Aquarium Overseer is 100-odd to 222 it can several hundred platinum. Anything issued over this amount is 1 platinum. Similarly when selecting a winner for Message in a Bottle it is 1 platinum.


I'll look into it again and make sure it grants the proper amount.
PostPosted: Tue Mar 19, 2019 1:03 pm


March 12th, 2019:

Lanzer
Knight Yoshi
Feature
Can you expand the 712 GSI method to include the average buy price, child item IDs, tags, and the total listing count.

I have created a JSON schema of what it would consist of

User Image


GSI 712 was made for flash games to show item detail information. It wasn't designed for marketplace specifically so it doesn't have marketplace stats which are read from a different source. What would you like to use that GSI call for?


Lanzer
Nephi Adarna
Question Category: Features - Marketplace

Pawstamp wearable items are listed as "Game Items" under Type. (For example: Type in 'arms' under "Game Items" filter and you get anything that is tagged as such, but only Paw items!) Additionally, newly released items are not filtering under "Paw Based Items" OR "Game Items".

Is there any progress being made to fix these issues with the filter?


I'm not sure if that was an inherent problem with the paw system being added on later into our system. I'll have a look and see if that can be changed or fixed.

We will fix the newly released filter for paw items this week.


Lanzer
Dean Winchester Lover
Event / Bug

Team Fondue here. We still have excess trillions of gold that was wrongfully granted. Any update on this?


We ran another script last week to deal with the issue. Looks like it didn't go through. I will check with the team to verify the results again. Sorry for the long standing bug.


Lanzer
Nephi Adarna
Question Category: Features - Marketplace

Not to add to the issues with the filtering, but once that gets sorted out.. Any chance for the ability to filter outfits in MP with the paw base, please?
emotion_kirakira


I'll add that to the feature request list.


Lanzer
killuyen
Shops
hello~ can we get Mythrill Coins of higher value in shops please?


Yes we should be releasing higher values coins pretty soon.


Lanzer
Umbrane Purpura
Shops

How is progress on fixing the paw filter on the Marketplace?


I found a bug in the paw filter, it should be fixed tonight. sweatdrop


Lanzer
Nimty
features

the issue of hitting max with 50 listings is still around D:
can't exit the pop up
having to exit the page and go to the other is obnoxious cry


Uh oh, this is one bug I didn't get a chance to fix yet. I will look into it this week.


Lanzer
Galphath
Features:

Hello. would be possible to have an alert or warning whenever we are about to sell an item that's a part of a saved outfit? or could be possible to give them a background color like the ones we have currently equipped have, please?

Thank you in advance heart


This sounds like a useful feature. Though it might take a bit of time to make the different systems talk to each other. I will add to the to-do list but it might take a while.


Platonix

Captain

Eloquent Informer

37,875 Points
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Platonix

Captain

Eloquent Informer

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PostPosted: Fri Mar 29, 2019 3:44 pm


March 19th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Feature
Would it be possibly to add an "except for" filter in the item marketplace to filter out things like home and auto if you're looking for an avatar item or vice versa?


We will add in more filter options soon for marketplace


Lanzer
Knight Yoshi
Feature
Many weeks ago, you said that you didn’t want to remove gold “abruptly.” However, it’s not abrupt, platinum has existed for a long time now, over a year at this point.

https://www.gaiaonline.com/forum/site-feedback/please-get-rid-of-gold-currency-no-purpose-confusion/t.105928533
https://www.gaiaonline.com/forum/site-feedback/ridiculous-roundabout-prices-in-marketplace/t.105892452/

As it stands now, all you’re doing is building tension between the two systems between people that support the new system and people who don’t.
https://www.gaiaonline.com/forum/site-feedback/please-get-rid-of-gold-currency-no-purpose-confusion/t.105928533/
https://www.gaiaonline.com/forum/site-feedback/please-get-rid-of-plat-currency-no-purpose-confusion/t.105934800/


Yeah a lot of system updates and features had delayed the move. We will start the process soon.


Lanzer
breathless_dead
Item

Same question I asked last week. I have had items from the game tab disappear during trades seemingly at random. I know there are some other users that have had this same issue with their trades. Is it possible to get someone to take a look at this? Thanks.


I've been looking into the issue related to game items but haven't had any luck so far. Please give me a bit more time to look into the issue, no items should be lost , but there seems to be a display related problem.


Lanzer
Wroena
Features

Any plans of making avatar outfits tradeable?


Haven't heard of this feature request before. It's a bit more complicated to implement so probably if the demand is high for this feature.


Lanzer
Serene Rainstorm
Events: V-Day Plat/Gold Grant Bug

I know Lanzer replied to someone in last week's ATS about this, but I was wondering if there are any new updates/information about this issue? It's been two weeks and we still have the excess plat/gold on our accounts. sweatdrop

I was on Team Fondue. If this helps in anyway, the browser I use is Google Chrome. I have not bought or sold anything while this bug has been going on.


Uh oh, let me check with the team on the status of the fix.


Lanzer
Shu-Yin-Yoh
Item

Can I have someone answer me if I am ever going to have my item returned or not, please?

During the server migration I had the item [KINDRED] Watermeat up for purchase in my store. I had not received noticed that it had sold, nor did I notice any increase in my funds as it had been, but the item is missing from my inventory. I looked into this, only noticing it when others had mentioned that some of their items went missing. I checked and this seemed to be the case for myself. Lanzer mentioned it would be fixed I waited, but my item was not returned. I tried to let him know in that thread he seemed to indicate there were issues and that it would be fixed. Again I waited and still the item has not returned. I have tried multiple times to contact him, but he does not reply at all.

I would like my item back and am at a lost on how to have it appear again. The market says I own it but it is not in my inventory. This seems to be my last avenue as it seems the bug forum is ignored for the most part, Lanzer ignores, and perhaps I am the only one still having this issue.


I had ran a few scripts to restore the marketplace entries, let me look into your store and hopefully find the root cause of why you're still missing your item. Sorry for the long wait.
PostPosted: Fri Mar 29, 2019 4:25 pm


March 26th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features

When we click on the "remove" button on an item marketplace item detail page while having 1000 items in our wishlist, we get the "Database Error: Cannot add more than 1000 items to wishlist, please delete some items first" message.

Is it possible to check why it's doing that while it shouldn't?


There is a check to limit the size of wishlists currently, and it probably affect item removing by mistake. We should be able to fix this bug quickly.

Quote:
Events: V-Day Platinum/Gold Grant Bug

Team Fondue here.
I was wondering if there are any new updates/information regarding the status of this issue? It's been almost three weeks, and we still have the excess plat/gold on our accounts.


We will make a 3rd pass on fixing the issue. Sorry for the wait.


Lanzer
DarkRybrin
Items/Glitch:

Last week, I saw staff in ATS handling a problem for a couple users, involving their items disappearing from the marketplace and never reappearing in their inventories during migration. I'm having a similar problem, where I lost an item that was in trades at the time. I submitted a ticket a while back, and I was wondering how far you guys are along on writing a script or something that returns all the missing items? You said some of it might have to be handled manually, but you only specified for the market, when the problem was more widespread than that.


We will be working on this problem later this week, will look into trades also. Trade works very differently as it's not maintained by a background task to expire listings, so the number of affected trades are very low.


Lanzer
your_poetic_prince
My question is this will the gaian gold eventually be dissolved if so will you have a way to maybe transfer the gaian gold into platinum coins? I dont know what category thus falls under


The gold currency will retire and everything will become platinum, there is no transfer needed as everything will automatically be converted into Platinum. There's a big list of changes that we need to make before hand, so it's taking a while.


Lanzer
Strawbaerry
Other

Are you guys able to figure out a solid plan that can tackle this unstoppable hyper inflation? The introduction of the Platinum currency did not do much. And the constant increase of CS prices doesn't help either.


We do need to have more ways to take in gold as Gaia consistently give out large sums of gold every day. We do try to curb the effect with things like the Valentine's event being more of a gold sink, though the response from us doing so had been mixed. We'll keep trying to have more gold sink events to help curb inflation.


Platonix

Captain

Eloquent Informer

37,875 Points
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Platonix

Captain

Eloquent Informer

37,875 Points
  • Winged 100
  • Balance Begets Creation 500
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PostPosted: Fri Apr 05, 2019 5:23 pm


April 2nd, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features/Bugs:

I know Lanzer gave us two links to try out in the event of a trade not completing correctly . However, is he aware that if there are currently-open trades when one uses the tool/link to recover missing items, then all items in all open trades are recovered?

Also, can there be a more prominent way for us to find these two links than having to dig through the Bug/Report forum? Considering how many topics pop up daily in that forum dealing with missing items in trades, I think a more wide-spread announcement (and possibly an add-on to either the drop-downs or the footer) might be called for.


There must be a bug in the trade recovery tool that did not omit existing trades. We will have that fixed later today. Once we have the bugs sorted out we will make it a more permanent option.


Lanzer
I Noticed You
features - trades

My mule account and several other people are having glitched trades that wont let either party accept or cancel them, holding items and gold hostage. Can this be looked into? It started after the recovery tool was released


I will work on both the restore tool as well as trades later in the week. Sorry for the bugs.


Lanzer
Annortha
Events

What is going on with Team Fondue? We recently received a pm saying we received too much platinum but it doesn't make sense for everyone.

"Your account balance had been adjusted
Due to a recent erorr in the Valentine's Day event, 285000 platinum had been granted to your account. Thank you for your patience."

Good afternoon Lanzer!

I have been earning platinum through my art shop, through the market, through games, through posting, and selling my Gcash items. I had 60-80k plat after the event and had earned up to 287,000 plat by yesterday (3/26/19). Whatever happened, I am really frustrated and upset. I just wasted a lot of real money that was essentially taken away from me. The platinum I had after the event was not 285,000 and to me it feels that a VERY big error has been made.

After the event, I was granted exactly 1,000 platinum for being on team Fondue. I remember this very clearly. I was not granted any amount above 1k.
Some users claim they were granted trillions and trillions of gold. I was NOT one of those people that ended up with a huge amount.
Therefore, Gaia has wrongfully taken away platinum from my account that was not received as an error, which includes platinum I made from spending real money. It seems that some users received a huge inflated amount while others did not.

There are also some team Fondue members who didn't have the inflated gold amount taken away as well. I heard some were told to just keep the extra amount.

There was a brief moment after the event where my platinum balance magically went up some ridiculous number (it happened to several users but I'm not sure if it was the entire site) and I remember it was adjusted within a matter of a few hours. I vaguely remembering thinking that I had seen an announcement about it too. THAT amount was already previously taken back away though.

I feel whatever is happening right now is really unfair.


Any amount that was deducted should only have happened after the system had granted an amount higher than that in the history data. If you believe that a mistake had been made I will double check and fix any errors.


Knight Yoshi
Leo Odjin
Lanzer
Leo Odjin
FEATURES

for some reason, the market place is acting strangely. every time I go to list an item it's still set to the default time "7 days x hours x mins" but in Gaia upgrade, I have all of that set to 14 days and the sorting for the wish list seems to be broken as well. I sometimes can't sort by alphabet or prices because the options are not showing and I'd have to refresh more than 3+ times to try and bring the options back. I also notice that sometimes when it reappears the entire wishlist is without the names and in icon boxes but then it will revert back to the original format but again with no options. I don't know if it's because of all the payment changes on Gaia OR something to do with gaiaupgrade itself. please help! can provide screenshots if need be!


There was a big change to wishlist, but it shouldn't cause any issues, especially not intermittent ones. Please try on another browser just to confirm. Screenshots will help too, thanks.

User Image - Blocked by "Display Image" Settings. Click to show.
User Image - Blocked by "Display Image" Settings. Click to show.
User Image - Blocked by "Display Image" Settings. Click to show.

^^ my setting on Gaia upgrade using firefox browser and don't use google chrome because I'm unable to figure out how to set it to where I can go in towns so I don't use any other browser

User Image - Blocked by "Display Image" Settings. Click to show.

Hello, yes. This seems like it'll be an issue with GaiaUpgrade, which is owned and manged by Gaia Tools. Please post GaiaUpgrade-related issues in the GaiaUpgrade thread.
https://www.gaiaonline.com/forum/gaia-guides-and-resources/gaiaupgrade-v1-13-1-enhance-your-gaia-experience/t.96435915/


Lanzer
Vision Blurs
Features/Misc?

So... I kinda noticed a hiccup here the other day (that has been pointed out in the Bugs forum), where wishlists were changed to private without users making them private on their own. Figuring that I made a mistake in how I'd marked items, I popped over to my wishlist page, and noticed that all my previously visible wishlists were marked to be private -- something I didn't do. I reverted them to be visible, but within the hour, they were all private again. Any idea on what's causing that to happen?

I thought it might've been while I was changing up some of the content on my profile, but after leaving my profile be for a day or two, it's still happening.


I revamped the wishlist to hold more entries but looks like there's a bug with displaying private/public status. I will fix that later this week, sorry about that.

PS - your settings have not been changed, it's just how the options are displayed on screen.


Lanzer
Black Death Goddess
Are the items from the glitched trades going to be returned soon? Because myself and so many others who, either choose to cancel a trade and start over again or completed trades well, the items are not in our or the other person's inventory and that is very frightening.


Yes I will work on this soon. All items have their individual serial numbers and never get lost, they just sit at different containers during trade, so they will definitely be recovered.
PostPosted: Mon Apr 15, 2019 7:41 pm


April 9th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Feature
Would it be possible to add a link to someone's wishlist in the drop down under someone's avatar?
Asking because some profiles ( like mine and others) don't have or show a wishlist section.


We will add the wishlist to the to-do list.

Quote:
Events: Valentine's Day Event Excess Platinum/Gold Grant Bug

Team Fondue again here.

I'm wondering if there are any new updates/information regarding the status of this issue? It's been five weeks now, and many of us still have the excess plat/gold that was granted on our accounts.

I know it was said that another fix would go out to tackle this issue, and remove the excess plat/gold. But, I'm not sure what's going on, as there are users, myself included who still remain affected by this bug, and haven't had the platinum/gold removed yet. We've been bringing it up constantly for weeks now, both in ATS and the Bug Forum. Will there be a solution to this?

Personally, I have not bought or sold anything since this bug began.


We ran another round of the recovery script. If your account was not affected, please PM Lanzer with your issue and we will have it fixed ASAP.

Quote:
Feature

Since the update on the wishlist it sets the private as default, meaning that our wishlist will be private everytime we update our wishlist (aka: adding new items to wishlist, remove item from wishlist, etc.). And it's really frustrating that we have to check our wishlist to public every time we update, especially if we have a long wishlist.

Can you change the setting of public as default so we don't have to check our wishlist as public every time we update?

Or better yet, add another check where we get "check all items public" like the "delete all items you own" check. I'm aware Gaia Upgrade and another third party extension have that feature, but there are few people in the community who don't use third party extensions.


The wishlist bug will be fixed later today, and the default will be set as public.


Lanzer
Nimty
features

when do you think the full store listings issue could be fixed ;u;
having to fully exit the tab just to continue my business is a bother User Image - Blocked by "Display Image" Settings. Click to show.
User Image


I'm just about done with this bug, expect a fix to be released later tonight.


Lanzer
Kanaxai
Features - Trade Cancellation Bug

Since the public feedback over the trade cancellation bug in last weeks thread, status on the current fix? The recovery tool link associated to trading has been disabled for 7 days.


I'm still working on a fix, sorry. We should have one ready before the end of week.


Lanzer
Julizard
Games

Will there be any games that can be mobile friendly to earn plat/gold for mobile users?


Any games we build moving forward will be HTML5 games that are mobile friendly. Though we still have to finish working on the mobile app itself. We have a long way to go!


Lanzer
Drugasm
Hi one of my trades got canceled and I
haven’t received my missing item back, when
will this be fixed?


It will definitely be fixed this week. Sorry for the delay


Platonix

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Platonix

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PostPosted: Sat Apr 20, 2019 12:18 pm


April 16th, 2019:

Lanzer
I3efore I3irthday
Events

Happy upcoming Easter to all the staff!

Few days ago I have received a message concerning the Valentine's event. And the matter of the issue is that too much has been subtracted (124,000 Platinum in my case), I along with many have posted in the provided thread, but are left with no information whatsoever.

Thus, I would like to inquire as to the reason of this happening, as well as to whether or not this money will be reimbursed to me and many others in this situation, if you have any idea, could you also give me an estimation of when this should be resolved?

My message posted in the Valentine's Day resolution thread here.


Yes we will be collecting your feedback and make changes accordingly. Please be sure to state the exact amount that was over deducted so we can use the info to debug the tools. Sorry for the trouble.
PostPosted: Tue May 07, 2019 12:32 pm


April 23rd, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Items

Are you willing to add a auto sort button when we sell at marketplace like highest to lowest? It will help alot!


Sorting by value is a feature that is in the works. The feature is not difficult, but for users with more than 30,000 items it eats up too much memory or time to sort. We will come up with a different solution soon.


Lanzer
2sammygate
misc

can you do a mass-cancel in the market like once per month to prevent stuck listings? some of these stuck listings are likely by people on hiatus and will never see the staff alert.


I'll add that to the do-to list. Have to be careful in identifying what is stuck and what is not.


Lanzer
breathless_dead
Items

I am still missing a ton of game tab items that vanished during trades from January/February. The items showed up in trade history for both accounts, but neither account has the items. The item recovery tool that was recently added earlier this month did not recover the items on either account. I've asked about this on a couple of ats as well as filed a ticket and haven't heard anything. If someone could look into this it would be appreciated.


We just added a game item recovery tool for trade. If you scroll down on the main trade page you should see the link for the recovery tool. Please try that and see if it helps.


Lanzer
Pauline Elizabeth Parks
Will we ever be able to gift items from our Game and zOMG! invo tabs/sections? I ask because those items when placed in a trade STILL are going missing. I had a trade with another party and the trade included all game/zOMG! items.

Well everything BUT 3 Strawberry Chocolate Eggs made it through the trade. Now I am VERY nervous about trading..period. So can we do this? Thank you.


Please try the trade recovery tool and see if it helps. We will find the root cause of the bug as soon as we can.

https://www.gaiaonline.com/itemrestore/trade


Platonix

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Platonix

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PostPosted: Wed May 22, 2019 8:07 pm


May 7th, 2019:

Lanzer
You Noticed Me
Features - Trades

My Bug Thread
Hello staff! I have had a broken trade on this account for MULTIPLE weeks. Then one day it suddenly completed, but neither myself nor the other person received the 50 items that were in the trade. The trade retrieval tool does nothing. Can someone get the items back?


Hmm, I'll make an update to the tool so it will find your broken trade. Sorry for the wait.


it amy
Anbu Amala
Items

Question: My question is, throughout the years Gaia user's have been quitting, thus in result of their items being kept and less availability in the marketplace. I have looked up many item's in the marketplace and kept track through my wish list and it's been almost 6 months since the item was last on sale or even in the market. Will you guys start making new item's and putting it in the Marketplace for users like me who cannot find a single item's I'm questing/designing? Or will the marketplace continue for months without certain items being available?

Hundreds of items are being rereleased every day, of course with the exception of those that cannot be. Feel free to contribute to this thread for items you would like to see be rereleased! It's checked pretty often, so keep your eye out for all the rerelease methods for items you might be questing.
Lanzer
That's a good point about old item availability. We will look into how we can counter that.


Lanzer
MewLettuceRush
Question Category; Shops

Any plans to limit inflation in the marketplace? I love gaia and I love the MP but watching every unlisted item soar 300% is really discouraging. I would love to see a HARD limit enforced.

I think we should look into lowering the gold earning on specific features, hard limit doesn't work on free market or sellers would simply sell outside of marketplace or trade with other items.


Lanzer
Castiel Lover
Features

Can the daily stamps please be switched to items soon? We really don't need all that extra gold in the system.


Hmm, I'll look into it. See what we can put togerher


Lanzer
HpIar
features

can you add a 'donate' and 'trash' button on the panel for when you're selling items in mp?

https://puu.sh/Dm3F2/6b9ea764a4.png


i feel like it would make selling and cleaning out inventory go a lot smoother if we had easy access to the two features.


Sure, I'll add that to the todo list


Lanzer
Daryn Woods
Features: Marketplace

Update the GCash sale price of items listed in the Marketplace.


I am specifically referring to the option of purchasing Marketplace (vend) listings with GCash that was introduced in the past year or two, though it's not discounting that the GCash value of Gold Shop items also need updating. I initially wrote this up on 26 March 2019, so the items/values are true to that date and are just for example purposes.

This option is still available but with the current item values, it's a mostly useless feature for items. Some people avoid including a GCash value on some anti-money principle, and others (myself included) currently avoid using the feature because the high GCash value currently attached to listings make an item appear overpriced and deter potential buyers. Take this item currently listed in the Cash Shop:

User Image


This is the marketplace link for that item:
https://www.gaiaonline.com/marketplace/itemdetail/10594032

And a screenshot of the cheapest item listings at the time of writing this out:
User Image


This is showing a price of "$90" for an item that is currently going for "$4.10" in the Cash Shop. I get that the GCash price in the vend isn't intended to compete with the GCash price in the shops, it's there for convenience for people who don't have/don't want to spend gold for listed items, but the GCash per gold/plat amount value for the vend still needs to be reevaluated because I can't imagine anyone would want to spend $90 for that item even at a point in the future where the item may be less available.

There is another end to it, too, where it makes things a bit tricky, because you consider items like Nyamond that are currently listed for 10b/1k plat, where the current GCash rate for that is 200/$2.00. Marketplace listing: https://www.gaiaonline.com/marketplace/itemdetail/10474777

User Image


Currently we're looking at 1gc per 50m/5plat. One option to consider, and what I believe would be more worthwhile, is having the conversion rate based on the marketplace value of the 200GC Giftcard (https://www.gaiaonline.com/marketplace/admin/?item_id=10345633&day_id=1295240195) even if it meant the rate needed to be manually adjusted on a weekly or so basis:
https://www.gaiaonline.com/marketplace/itemdetail/10345633

User Image


Average Buy Price of the 200 GCash Giftcard at the time of writing this, values 200GC at 28kplat/280b, though I forgot to include that data in the screenshot.

So, with the going rate on 26 March 2019:
28000plat divided by 200GC is 140plat (1.4bil gold).
This values 140plat as 1GC.

While it's not currently good for items like Nyamond, which would value the item at 7.14GC for the 10b gold (1000 plat) listing price, it believe it would ultimately increase its gold/plat value to even out a bit more with a more reasonable GCash amount.

Going back to the Bubby Cozy For Mew item, a 50k plat (500b gold) listing would go for 357gc, which, while less than the 410gc it is currently listed at in the Cash shop, is still closer to the GCash price in the store. For the sake of items whose GCash values in the vend would challenge their current Cash Shop values, I believe that either the gold prices would adjust until they even out or exceed that, OR, people would start stocking up on GCash cards and incorporating GCash into their vending habits, giving even those who don't actually spend money on the site a fund and competitive way to use up some the GCash in the system.

Having more consistent GCash values across the board could also open the door to making it easier to implement/offer an additional option to directly purchase an item with money that would bypass the need to buy GCash to make purchases. If Gaia can ask users to make direct purchases to get the monthly Gaia Pledges, why not have that option available for the rest of the site? Maybe, when clicking, "buy with GCash" there could be an option to either spend GCash that currently on the account or buy the item directly through Paypal or another approved payment option. This would be good for some people whose decision to spend money on the site that day might come down to that they don't want to buy 500gc to buy a 220gc item.

One option for maintaining the conversion rate outside of having someone manually adjust it would be having something in place that runs automatically once a day. Using my suggestion above, it would update the conversion rate based on the 200GC Giftcard's current going rate, where 1GC = 0.5% of that item's ABP (if I am doing my math correctly). We as users already determine the value of Gaia Cash by how much we buy/sell it for in the vend and exchange, so adjusting the GCash price of these listings is a part of keeping that system consistent across the board.

Disclaimer: I am your targeted audience here, but I think it would be beneficial across the board. I don't have a lot of interest in items, but I have enjoyed collecting things like flairs and I still find items on the vend that catch my interest. Being able to more easily spend GCash on items in the Marketplace is another option for people who don't have a lot of interest in current releases in the the Cash Shops to earn stars to exchange for rewards.


I will talk to the sales team about the issues you presented. We definitely should update that portion of we are to keep it here.


Lanzer
Bunai
Feature

Hello, can there be an additional qualifier for searched pawstamp items?

Such as "animal tops".


The new search engine should be able to handle more filters, I'll need to look into that.
PostPosted: Fri May 24, 2019 8:21 pm


May 14th, 2019:

Lanzer
Morrigan87
How often in a day can you post to earn platinum? Just curious 3nodding


It's not a solid number but a scale that deplete and recover over time, time between posts , or an occasional break will recover that amount.


Lanzer
Sue Z June
Random Question (Cause I don't know for sure which category it goes under) Is it safe to trade items and gold/platinum yet?


I've fixed a number of trade related bugs so it should be okay. We also added additional logging in case anything happens.


Lanzer
kdgalaxy
Marketplace

Here are a couple of ideas I have to make the marketplace a little easier to use.

We have the option to cancel all, but I'd like to pick and choose things to cancel without having to cancel each one individually.

User Image

I'd also like to see the drop down menu under avis in the marketplace. That would allow us to more quickly message or trade with the store owner.

User Image

I'm not sure how easy these changes would be, but I think they could help out store owners and shoppers alike!

There are some great other suggestions over at my Site Feedback Thread!


Great suggestions! I'll add those options in whenever I can. Probably the drop down menu first.


Platonix

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Platonix

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PostPosted: Sat May 25, 2019 6:24 pm


May 21st, 2019:

Lanzer
Lady mewcat
Features
Is there any chance that the base wishlist can have a "icon only function"
Other than the GU extension.


Show just the icons without the names? Do you mean something similar to the grid view in profiles?


Lanzer
Sakura-Con 4 Life
#1 Is it safe to trade gold/platinum with friends/others yet? I ask because I like to help others out if they need some dough to buy or create something.

#2 I also am still missing charms from a trade I did a while ago, and I know that another friend is mising inks and bugs that was part of a trade they did.


There had been a bug with game items such as inks and bugs. That bug should have been fixed, and trading gold had nothing to do with that bug, so that's okay either way.

The recovery tool might not have account for game items. I will work on an update to recover those items. Sorry for the wait.


Lanzer
Woo Mee
Misc

Do you have any plans to try and tackle the ever increasing inflation?


We should have some gold sink later, but it's important to switch over to platinum also.


Lanzer
SerFancyPanties
Items

I don't know if this has been suggested or asked about before, but I have a suggestion about item tags. I've noticed, especially for older items, that they don't have enough tags or don't have very good tags. This makes it difficult to find several items. For example, say there's an item with a fox animal companion. You would think that there would be a tag on the item that says "fox" but then it doesn't have the tag saying "fox."

My suggestion would be to have users add the tags to the items. Since there are so many items, it would be easier to have lots of users working on it instead of just moderators and admins.

However, I'm not sure what type of system would work best to avoid users mistagging items or adding irrelevant tags. I think Steam uses a system that adds tags after so many users have suggested a certain one, so that could be one way to do it.


Currently you can add tags while in inventory view when you're looking at an item's details. You should be able to add tags such as "fox" to the item. Moderators help with approving tag suggestions.
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