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Platonix

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PostPosted: Sat Jan 05, 2019 4:29 pm


December 26th, 2018:

Lanzer
Master Daichi Niwa
zOMG - Christmas 2k18 - Barton Christmas Tree Barton Gifts Glitch

I waited for like exactly 10 seconds and tried even waiting a minute to click the gifts in the Barton tree but this message keeps popping out "Don't shred all your presents at once. Wait 10 seconds or so between each one." This glitch has wasted nearly a week of opening gifts for me. Please fix it! Thanks heart crying

Here's a video proof of the glitch that I recorded myself without any edits.



That's a strange error. I will check on it later today.
PostPosted: Sat Jan 05, 2019 8:16 pm


January 2nd, 2019:

it amy
Castiel Lover
Events

So, I want to thank you for the item sink.. But you did the same thing you did last time. You went off market pricing, making it possible for a gold shop emoji face to be turned in for over 2000 points, instantly finishing the event.

Please, do an item sink again soon, but do it right:

1. Close down the gold shops during the event (and take the time to up the prices for plat [I'd go even further to say merge items of the same layer into one item to make them worth the new prices, ie all gloves in one item, all pants of one layer in one item]).

2. Make the event about the # of items donated, not the value.

3. Make a value part that doesn't count any gold shop items.

4. ???

5. Leave the event running full time and fix the item economy.

6. Work on gold sinks (like expensive backgrounds in Dernier Cri).


We appreciate the feedback and I also just have some personal thoughts on the matter,
we know everyone is going to participate in the event at their own pace. Some people really only do have X amount of items in their inventory and Y amount of Platinum, so if they choose to participate that way, then I (personally) am okay with that! For everyone else who has hoarded things, caches, wing stamps, blue tank tops, etc, we think this is a wonderful opportunity for them to do some spring cleaning! At the end of the day, I believe, people will only get rid of what they want to get rid of, but if they happen to get rid of more than necessary, more power to them!

I believe users still enjoy caroling and the items that come with it, so at the time, shutting down gold shops wouldn't have been in their favor.

We plan on doing more sinks in the future when time and resources permit.

There was a lot of consideration on high priced gold shop items, but from past feedback there is a lot of dislike from users when we tend to price anything higher than 500p in gold shops. But we will always be circling back to these thoughts as time passes.


Lanzer
amnezon
games

I was unable to open any Barton Christmas gifts for the second year in a row. It is stuck on the don't shred message. I posted about it in the game bugs forum last year and again this year. Will you look into this please? Thank you.


Sorry I haven't fixed this bug yet because I couldn't reproduce it consistently. I will try again this week.


Platonix

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Platonix

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PostPosted: Fri Jan 11, 2019 1:55 pm


January 8th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Features:

Halloween 2018 recovery tool does not work! I have tried it on my 3 remaining avis and it just says that nothing is to be found!! Those Christmas gift bags that are from 2016 are still there. They should have been traded out for the Halloween 2K18 ones. Anyone else brought this to your attention??


Looks like the recovery tool isn't working for some people, I will make some changes tonight to fix the issue.


Jak Bauer
Jisen Meizuki
Event

I'm aware there's an email if we have an user event we want to be announced, but in case we don't get a response, is there a staff who checks on them or to contact?

Two of the staffs I know have left Gaia, so I like to know who will hold up the mantle in case us users are hosting user events.


Hi there,

I can look into it. Please send me a PM with details on the email you sent.
it amy
Jisen Meizuki
it amy
Have you sent something to the e-mail yet? (I checked and have not seen anything :O)

You're always welcome to message me as well! (Whether you just want to user private messages as our form of communication, or to just poke me to check the inbox!)

Oh, we haven't send the email yet (we're still in the process of planning.) I'm just curious who's currently check the user event email when the previous staff left as well as being prepared in case of lack of response through email.

it me!
User Image
PostPosted: Sat Jan 19, 2019 6:30 pm


January 15th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
- Events -

Question:
Will you be addressing the issue with 2018's Christmas Caroling Event regarding the Missing Caroling Presents soon? The Caroling Event had reset back to present #1 after the 6th box effecting 7 & 8, while others had it affect earlier ones.


I did not know about the Christmas event issue. I'll work on a fix later this week.

Quote:
Games -- Lake Kindred

If you aren't planning on doing anything new for LK this Valentine's Day, could you pretty please re-enable the drops for Valentine's Stagony and Lovebug? Temporarily, at least. Maybe even throw Sweet Lovebug into a RIG. Both would be much appreciated!


Sure, we can bring back the valentine's items for Lake Kindred.


Lanzer
jenru
if the Caroling present was something that effected us, should we post somewhere or file a claim?


I'll start a thread about this issue, sorry I didn't know it was a problem until now.


Platonix

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Platonix

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PostPosted: Mon Jan 28, 2019 5:21 pm


January 23rd, 2019:

Lanzer
basselope7
Events

In the future, if/when we do more events based on item donation drives, can you please include a search function and/or a "jump to page" option? For people with large inventories, it may help to not have to keep scrolling through hundreds of small pages especially since it appears you have to refresh and start from page 1 again for optimal function.

It is a good type of event though!


Our first attempt in organization with having boxes still needs a lot of work. Hopefully it'll be up to a point where you can easily sort and organize items. Will also try to put more donation drives in mind for future events.
PostPosted: Sat Feb 02, 2019 7:15 pm


January 29th, 2019:

Lanzer
dreamsk
Events

The 1 million page topic (https://www.gaiaonline.com/forum/t.1488895/) from 2004 has now finally reached over 1 million pages this week!! eek eek eek Can we get some sort of community announcement (and possibly item) about it?

User Image


(Also, Valentine event - yes/no?? )


Congrats! We'll definitely share the news!


Lanzer
Slick Southpaw
Events

Will we ever see the return of Galexa, MotoQ, Muso, NuGen, The Committee and the like in the future?


The Galexa plot is taking a hiatus, we will try to incorporate them in future events later.


Platonix

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Platonix

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PostPosted: Tue Feb 12, 2019 2:01 pm


February 1st, 2019:

it amy
ElegantlyLuminous
Gaia Rewards Program

Will there ever be opportunities to find/earn stars during events, like with wing stamps?


We planning on having opportunities to earn stars through more means in the future!
PostPosted: Tue Feb 12, 2019 3:00 pm


February 5th, 2019:

Lanzer
H3av3n
Events
Hello everyone! Hope everyone is doing good.
Finally here to ask the question I always do...

Will we ever get to rebuild Halloweentown?!


I do hear request for Halloween town every so often. If the demand is there we will definitely incorporate it in the next Halloween event.


Lanzer
basselope7
Events

Should we expect the Valentine's event soon?


We're still working hard on the event, and it should be ready soon!


Lanzer
AvatarRoku05
Events:

I know you all probably have an event planned for Valentines Day, but I remember one from a few years ago (specifically 2015) called Love Me or Love Me Not in the forums where NPCs randomly showed up and hearts granted on different posts I think it was? This was super fun, could we see it brought back some day?


We spent a tremendous amount of time on each holiday event and often the code just get scrapped and never used again... we should consider combining many of the older mechanics in later events. sweatdrop


Platonix

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Platonix

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PostPosted: Sun Feb 17, 2019 12:53 pm


February 12th, 2019:

Lanzer
PizzaNyah
Events
Do you have an estimate for when the Valentine's Day event will start?


We're facing a bit of a delay, but it should be released on Valentine's day.


it amy
Out of Data
Events
Is Gaia holding a Valentines Day event this year?

Yup emotion_bigheart
PostPosted: Sun Feb 24, 2019 2:18 pm


February 20th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Events

Currently, the Cook Off achievements aren't granting. Can this be looked into?


Achievement issue for cookoff should be fixed.

Quote:
Events:

Can you fix the "Error deducting items, reload and try again. serial_not_in_owner_location" bug which happens when we only have one Valentines 2k19 Ingredient: Secret Ingredient which we try to keep in temporary storage, locker or even try to sell it?

Considering there's only one way to get them, and that they are used in the alchemy formulas, one might want to set a few aside until they have enough wing stickers to buy the components and craft them. Yet... we can't this way

Edit: Even sending it through gifting without having the sender opening it is bugged


We will adjust the game so it won't complain if special ingredient isn't in your main inventory


Jak Bauer
babyl10
Events

Is the next event gonna be this much of a gold sink? emotion_skull


Hi there,

We had been asked for another gold sink for awhile. But each event is different so who knows? smile
Lanzer
I'm sure the mechanics of the next event will be different, though we had been having gold sink in mind from the request of many Gaians over the past few months.


Lanzer
XoxGolden_AngelxoX
Events

4,700,000,000 to make chocolate... and its 100,000,000,000 for one stove, plus more for more stoves? And a three hour wait time? Fix this. Do not do this in future events, this is incredibly hurtful to all players, whales and non whales alike. Not fair to players who do not have the time on their hands to farm 100,000,000,000 gold/10000 plat becuase of school/college/jobs (especially players with jobs, since they put money in Gaia's pocket). So my question is, will we see more events that are this expensive in the future? I'd also suggest adding some event emojis to be added per event for bumping in the event forum, to show everyone which team we decided to join in this event?


I'm sorry if the event end up being too costly to gain the rewards. We setup the event to be more of a gold sink but for future events we will balance things out some more.


it amy
GentleRalts
Event

Is Praline a bear cub or a hamster?

He's a bear!


Platonix

Captain

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Platonix

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PostPosted: Mon Mar 04, 2019 9:14 pm


February 26th, 2019:

it amy
dreamsk
Events

Hey Lanzer! Can we get a count on how much gold was burned with this event when it ends? mrgreen I'm more curious about that than the actual team scores. lol


Yes!
PostPosted: Mon Mar 18, 2019 6:18 pm


March 5th, 2019:

Jak Bauer
I Noticed You
Site Glitch

There was a glitch today after the valentines event grant were some users suddenly had their gold count climb by over 2T. Will this be fixed? When? Can we spend our other gold in the meantime or should be abstain from market activity?


Hi there,

That glitch has been fixed (except a few specific cases) and you should feel free to go ahead and spend as you please.
Gaidin
I Noticed You
Lanzer
Yes we had an awful bug this morning at around 10:30. The bug should be fixed and the extra gold had been deducted. You should be able to spend your gold now.
Im fairly certain I still have the gold, and I dont wanna get in trouble whee So thats why I asked

I checked when I saw your initial post, but I checked again just to be sure, as I was told all save a few special cases were dealt with. Your extra gold was indeed removed.


Lanzer
sleepyember
Site Glitch

Several people got 100k+ Plat from the recent event grant, when we shouldve gotten 1k or so. We're all pretty concerned. Bug Report Here

What should we do?


The gold had been removed at 11:20am. Sorry for the confusion!
Lanzer
I was told that some Gaians still didn't have their gold deducted. If that is the case please PM me and let me know, I'll run another test right after ATS.


Lanzer
Albern Puppy
Achievements

I was wondering about the final achievement for the valentine's event. I had gotten my gold today, but the achievement still hasn't granted. Is there an issue with it granting?


Let me check with the event team. It should probably be granted soon if not already.


Platonix

Captain

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Platonix

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PostPosted: Tue Mar 19, 2019 1:11 pm


March 12th, 2019:

Lanzer
Dean Winchester Lover
Event / Bug

Team Fondue here. We still have excess trillions of gold that was wrongfully granted. Any update on this?


We ran another script last week to deal with the issue. Looks like it didn't go through. I will check with the team to verify the results again. Sorry for the long standing bug.
PostPosted: Fri Mar 29, 2019 4:03 pm


March 19th, 2019:

Lanzer
AvatarRoku05
Events/Items:

Could we see an Easter parody freebie similar to Peeps? Easter Poops would be a very cute, immature addition rofl


Easter event development is already under way, maybe next year?


Lanzer
EternalAnge
Events

Will there also be a Lake Kindred event for Easter? We haven't gotten any LK events in the past couple of years and it would encourage use to play LK more frequently.


We do have an LK update coming, but it's separate from the Easter event. Timing will be about the same though.


Lanzer
Serene Rainstorm
Events: V-Day Plat/Gold Grant Bug

I know Lanzer replied to someone in last week's ATS about this, but I was wondering if there are any new updates/information about this issue? It's been two weeks and we still have the excess plat/gold on our accounts. sweatdrop

I was on Team Fondue. If this helps in anyway, the browser I use is Google Chrome. I have not bought or sold anything while this bug has been going on.


Uh oh, let me check with the team on the status of the fix.


Platonix

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Platonix

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PostPosted: Fri Mar 29, 2019 4:26 pm


March 26th, 2019:

[NPC] Gaia Staff
Welcome Back!

Quote:
Events: V-Day Platinum/Gold Grant Bug

Team Fondue here.
I was wondering if there are any new updates/information regarding the status of this issue? It's been almost three weeks, and we still have the excess plat/gold on our accounts.


We will make a 3rd pass on fixing the issue. Sorry for the wait.
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