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 Posted: Tue Aug 14, 2018 1:42 pm
August 7th, 2018: Lanzer kalykaykay Games: zOMG! Any updates on fixing the broken quests/resetting quests in zOMG? Specifically the issue with the Papa Saw series of quests? Also plat drop for smeb? As far as I know it still drops one plat. I'll take another stab at resetting quests.
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Posted: Mon Aug 27, 2018 12:12 pm
August 21st-22nd, 2018: Lanzer MintyMiDraws Features - Profile CommentsAfter the events of the server crash yesterday, profile comments have been a tad bit broken and many of us were wondering what happened, as well as if it'll get fixed soon. Uh oh, I thought I fixed that this morning. If it's still broken, please let me know and I'll make sure it's fixed. Lanzer MintyMiDraws Knight Yoshi Broken how? I haven't noticed anything.  Well, after Gaia went back online yesterday, notifications for profile comments didn't seem to be working at all; for instance, I'd gotten a message from a friend there and I wasn't ever told about it on the My Gaia page. Also, after submitting a profile comment an error pops up with this:  yet after reloading the page it seems the message had been sent? It's a little bit confusing. sweatdrop I'll do more testing and make sure it's fixed after ATS. Sorry for the bugs. Lanzer bluecherry FeaturesRunway. Are you guys aware that it seems since you fixed the problem withe the winners not appearing in the correct order in the runway museum, now every page in the runway museum after page one is broken? Pages two and beyond now all show entirely or almost entirely the same avatars as page one, but in a bit or a different order than they are shown on page one. Uh oh, I'll get right on it.
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Posted: Mon Sep 03, 2018 6:04 pm
August 28th, 2018: [NPC] Gaia Staff Welcome Back! Quote: GamesDespite the recent fixes for the Runway, the grant amount of platinum still remains at 2 plat everyday for the Daily Reward. It would be really nice to have that fixed, if it's possible? Thank you! This is something we'll have to take a look at. Quote: GamesWhen is the Runway Museum going to be fixed so we can see how everyone really finished finished? The fix that was done has completely ruined the museum complex. There are several threads about this in the runway complwx but are not being answered. It's still something we're looking into. Lanzer Alice Allusion FeaturesWill Art Arenas be fixed soon? I've been trying to fix it. It was using a lot of old Flash stuff so it requires a lot of re-write and will take a while longer, sorry. Lanzer Cris Rosemary Hi! Over a week now I stopped receiving notices about the forums, aquarium, etc., and apparently a lot of people have had the same issue. Is there a way to fix this? Thanks! Uh oh, I optimized the system and probably caused some bugs. Will fix that tonight. Lanzer Meiriana FeaturesSo notifications have been broken for over a week when it comes to customizing it. Any plan on fixing that? It's annoying to not be able to view what threads or comments that has been updated. And I barely get quotes even from the forums. gonk Sorry, I'll work on it tonight Lanzer Pianette Hey staff~ ItemsWhen the Simple Backdrop items were released into the gold shops... uh... when they were, they were fine. However, shortly after, a couple days or so? they started acting weird? Simply put, when you search "simple" or "backdrop" in the "my inventory" section of closet, only a few of them (black, bubblegum, silver, lavender, pumpkin, wintermint) show up, despite owning all of them. This is just human side, paw side none of them show up. THE WEIRD THING IS, searching all gaia brings them all up with either of those tags. Is there anything that can be done to make sure they all show up via user's inventory again? I think some parts of Gaia uses a different search engine. I'll see what I can do to unify the results. Lanzer 2sammygate featuresthere's still a problem with the last page of entries not showing up unless typed manually in the runway museum. Uh oh I fixed something else instead. I am working on a feature update for Runway and I'll throw in the fix as well.
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Posted: Sat Sep 15, 2018 10:01 pm
September 11th, 2018: [NPC] Gaia Staff Welcome Back! Quote: Features:Can you fix the bug on the inventory which is preventing us from moving items in the paw tab? If we send items to the temporary storage, save changes and we try to move them back somewhere in the paw tab, we get the "Cannot drop equip item to paw tab." message. It's troublesome if we want to sort items there. We will look into fixing the inventory paw item bug Lanzer Happy _Tropical_Flower Lanzer Happy _Tropical_Flower Gaia Features/Booty Grab GlitchHi, Devs! Direct Links to aquariums to play Booty Grab and even anyone clicking to go to our aquariums in our signatures to play Booty Grab have not been working for about 2-3 weeks now. Can you please fix this? emo Uh oh, what happens when you click on the link? Do you see a regular tank with no Booty Grab or do you see an error message? If so, what error do you see? When you click 'Visit My Aquarium' on an aquarium in someone's signature, the link is broken and will not load a new page for a user's aquarium to show up. The link doesn't work when you click on it basically. This makes it impossible for us to post Direct Links to our aquariums in our Glow Threads and from accessing our aquariums and I have been using another link provided by another user who runs a tank thread. Here is the link they gave me with the icon. It is the only way anyone can go to any of our aquariums at the moment to play Booty Grab. emo Thank you, Lanzer! emotion_kirakira Uh oh! Looks like the lastest version of Chrome had disabled links that are inside flash banners. We will make a patch that will create a link right underneath your aquarium signature so everyone can still play Booty Grab. Unfortunately Flash support is slowly going away. Lanzer AvatarRoku05 Games/Features?Hi staff! Fishing has been plagued with server errors again this month, and alot of folks are losing buckets still. I know this happened back in June- could you let us know what is causing this issue? Thank you kindly! Uh oh, I will need to do a lot of debugging to find out the problem. Hopefully we can fix it quickly. Sorry for the lost fish! Lanzer Sir Valen Pureheart Hi Gaia Staff! Games- zOMGA list of matters needed to be addressed in zOMG ASAP: Where are the other zOMG Servers - No more Server Cycle? - At current writing of this post, are the only servers available working at the moment are Bootsnake and Landshark? I mean, how did it happened that all servers broke down? Is there a connection with the ongoing server migration? Fountain Game - What's the progress? Is it ready to come back? heart "Goof Course" Badge and New Upcoming Badges? - The grant for the badge for discovering the Goof Course is still broken. Needs bug fix as well. Also, will the Labtech and Seacycle Badges be added soon? We had a lot of work cut out for us this month due to the server migration, but as soon as we're done we will look into the badge and fountain game. Meanwhile, we should have the server restart script fixed tonight. Jak Bauer Artistic Background ItemsThe tutu sweetheart arm poses are kind of messed up when it comes to hair and head poses. did you guys know about this? https://imgur.com/a/tsiZkSAI brought this up in the pre event ats last week Hi there, Have you reported that Here?codemonkey37179 Pengaana Inventory 2 betaThis one goes to CodeMonkey Hey, are you aware that it's impossible to trash things in new inventory arranger? I've tried multiple times and every time I try to trash things the arranger freezes I've tried having a full trash bin, one with few things in it, trashing from unboxed, and trashing from a box and it freezes every time I will look into it in the next few hours! Thanks!!
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Posted: Mon Sep 24, 2018 6:08 pm
September 18th, 2018: Lanzer Pedrique Features - Avatar PageFor a long time there's been a bug with avatar page. Sometimes, randomly, the item you equip will appear in the preview but not in the item list, and sometimes the exact opposite. This is noticeable by pressing undo in certain random cases where it seems it does nothing, but if you press it again, it undos twice and you lose your progress. A redo button as suggested earlier would help to either retrieve what we lost accidentally or for you guys to figure out what is wrong at all. I'll keep an eye on the functions. Haven't heard of this bug so far. Lanzer CandiiFox FeaturesHi Admins. When will the Notification bug get fixed? We are having problems with the notification system again where some of the servers would go down and things get backed up. Pretty soon we will be migrating servers and we should be rid of this problem. Sorry about that!
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Posted: Sat Sep 29, 2018 1:24 pm
September 25th, 2018: [NPC] Gaia Staff Welcome Back! Quote: FEATURES Trade loading problem--new bugIn case I can't make tonight's AtS: When pagination was first introduced to the top of inventory pages (thanks btw. for trying to resolve that, much appreciated) a few bugs were introduced that remain. The biggest one for me is that inventory refuses to load in inventory, preventing me from doing trades. This is still true as i just tried again a few min. ago. I've tried multiple times. The other one I saw was two rows of pagination numbers at the bottom of my inventory in the selling page of my mp shop. It showed 16 pages as normal in my items tab, but when I went to special, it still showed 2 rows of 16 pages at the bottom and the special tab has only 1 page in it. On the 23rd, I noticed 4 rows of page numbers of the top of my inventory after moving a few things around and saving. That one's still there too. Uh oh, the pagination related bugs will be fixed later this week. Lanzer Ren Orenji Doragon Games / FeaturesI keep hearing around that zOMG! Charge Orbs and Shadow Orbs are still tradeable via Bank of Gambino. (people keep asking/begging for them in z!D) gonk I'm begging you, please fix this!! emotion_kirakira That's odd, it must be a bug. Let me look into it later this week. Lanzer 2sammygate featuresis the "you can only sell 50 items at a time" thing ever going to be fixed? it used to load a narrow reddish band that said you can only sell 50 items at a time, now it loads a mini-version of your whole selling page that can take up the entire page height. it's been doing this for months now, maybe even since last year. i keep forgetting to bring it up. Are you referring to selling items in the gold shop? Lanzer Night born of Raine Features Are you guys working on the Inventory bug that's going around? It's been very annoying. It's just we haven't seen a staff alert and many are effected by it. Thank you! Sorry I was caught up with the server migration tasks. I'll make sure it's fixed tonight. Lanzer Canicuss Items/InventoryI am unable to get to the last page of my special tab in my inventory so I can't open up any rigs, giftboxes or my lovely Umami that I just bought. Is there a work around? Sorry if this has been addressed already, but I just got home and didn't have a chance to look elsewhere. Thanks I just removed the recent changes, is the problem still here? Lanzer Sir Valen Pureheart Games zOMGFountain Game? Any updates? Old Station comeback? whee Again, still waiting for the fix for the grant of the "Goof Course" badge in the Goof Course in Village Greens. heart Any updates on the zOMG Scripts for the private server thingy? zOMG updates are paused while we focus on server migration in October. I'm sure the goof badge can be fixed, and Fountain game will also return soon. Lanzer basselope7 Features/ItemsWill the frozen/soulbound items glitch be fixed soon? Is there a thread with more info? Which item in particular?
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Posted: Wed Oct 10, 2018 9:10 pm
October 9th, 2018: [NPC] Gaia Staff Welcome Back! Quote: Shops Whenever I run of Ye Olde Trove of Forgotten Things the "go to shop" button leads to the cash shop instead of the Bifrost. (Same with bug traps not leading to Loyal's) Can this be fixed please? We will fix the "go to shop" button ASAP. Quote: Topic: Features: RunwayIt was stated in the Staff Notice: Runway Broken Today that "No entry fees should be taken and no free GCash entry tokens were taken." But it seemed to only reference September 30th entries [for October 1st voting], what about people who submitted entries on the 29th [for September 30th voting] whose entries could not be voted on, were their fees/tokens returned/compensated? The contests for 09/30 did not experience the same problems as the ones held at 10/01, if there are any errors we will definitely refund the entry fees. Quote: FeaturesThe avatar arena seems to be broken once again (everyone is unable to submit due to "heavy traffic on the server" ). Any news on what's happened here? We are facing a few server migration related issues with the arenas right now, hope to have it fixed very soon. We're 90% done with migrating the filesystems, but still have a lot of other work to do! Lanzer I Noticed You Lanzer NakedUnicornSexParty Also why is it if i block someone mainly to block the annoying threads in the chatterbox theynstill pop up, I don’t want to see them but blocking the creator doesn’t work If you've blocked a user, you should not see a thread from him or her. If it's not working then that should be a bug for me to fix. sweatdrop butting in to point out they are talking about the Forum Pulse feature. If you have someone blocked or are blocked by someone their threads still pop up in the pulse. Got it. it should be a relatively easy fix. Just need an hour of free time. sweatdrop Lanzer Moonracer Lanzer Moonracer Features: Inventory Are you looking into or working on the bugs/glitches that plague the original inventory right now making it nearly impossible to use? Not at the very moment as we have a lot of migration related work to do as Halloween event is coming up. If there are specific issues or problems that is urgent, please let me know here. Well I'd say it's pretty urgent mostly because some people can't even open their RIG's because they have issues with the Special tab. We've found a work around that will do, but it's really upsetting some people. I have been trying to keep a detailed bug list which is found HEREThis other issue is a bug that deals with the inventory and trades.When one tries to make a trade with someone it starts on the equip tab. The only problem the first page of Equip tab remains loading endlessly. You have to switch to another tab and it will bring up items of that tab. Then you have to switch back to your Equip tab to be able to choose a page number since they don't show up till you do this. As long as what you want to trade people isn't on the first page of your equip tab you can do this work around to do a trade. You might want to add that to your bug squishing list too. This has been going on for 2 weeks give or take with no word from any mod. or admin. till now. I will be putting up your reply in that thread so others no and we can get the word out that you at least know about it. Thank you for the report. I'll get things working again ASAP. Lanzer MrTwinklehead Games - Lake Kindred: Origin Are the developers aware of the endless loading screen issue? I made a little thread in the LKO forum and other people are mentioning they are having the same problem. While obviously getting a solution for it would be ideal at this moment, just getting a confirmation that this information will be passed on and a solution comes out in the future is fine as well. Uh oh, I'll ask Lionheart to look at your thread, hopefully it's something we can quickly address. Thanks for letting me know. Lanzer Estela von Drachenstein FeaturesWill the Avatar Arenas be fixed in the future? Should be very soon. Some of the migration work broke it but we're close to finishing that portion of the work, and arenas should work after that.
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Posted: Fri Oct 19, 2018 5:12 pm
October 16th, 2018: Lanzer Akari Yui Awwww we won’t miss you zelo. twisted Feature?I’m guessing this is due to server migration, but will there be a fix for some of the images used in the announcements? I keep getting the little policeman image that is used when only whitelisted image hosts are checked. And apparently amazon is not a whitelisted image host sooooo... fix soon? Uh oh, that's one of many things that need adjustments since the migration. It will be fixed VERY soon! codemonkey37179 CherenTheCat GamesWill Towns 2 ever be fixed so it actually works? No. Because I am working on the Towns 3 engine right now. Rally 3 is in testing now! You'll be able to go to Towns on desktop or mobile.
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Posted: Sun Oct 28, 2018 8:32 pm
October 23rd, 2018: [NPC] Gaia Staff Welcome Back! Quote: FeaturesThere's a new bug that showed in the avatar dressing room about a week ago. When I save an avie to the dresser, it doesn't show there until I refresh. Not even the broken image icon shows, just a blank dresser slot. There are a few errors introduced during the migration, we are actively fixing those bugs this week. Lanzer Uh oh! The fix should be pushed out in a few minutes. Sorry for the many bugs related to the migration. Lanzer popakin features - marriageI think the marriage thing is broken again? ;w; when will it be fixed? Can you tell me how it is broken? Any URL or screenshots would help. Thank you. Lanzer Jinglybell FeaturesQuestion: Sorry if its already been asked, but are the MP graphs down due to the server switch or something else? should be fixed now. Lanzer Little Lilo FeatureHi staff! There's at least one item still affected by a ghost listing ( a problem back in 2015 or so? ). It keeps the items LBP stuck low while its actual selling price (and ABP) is significantly higher. Who do I contact about getting this fixed? I've had this thread in Bug Report since Feb with no staff response, although it's been an issue longer than that. Any help or pointing me in the right direction is appreciated. I'll look into fixing that. Sorry for the long wait.
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Posted: Tue Nov 06, 2018 1:51 pm
October 31st, 2018: it amy NakedUnicornSexParty Are the item bugs, when making avatars related to the server changes? I tried changing to a saved avatar and it said items were missing and other items were things they are, my part time job mood bubble appears as a collar or just not at all Yeah, we're still running into some avatar troubles with the server migration! Lanzer is looking into it (*ꈍ꒳ꈍ*) Lanzer We have a graphics server that is about to switch over later today, after that the missing graphics should show up again. We should also have the green goo bug fixed later. Lanzer Canicuss It's been a bumpy ride the last few days! Are we through the roughest part yet? emotion_jawdrop The roughest part is done, but there is a stability issue causing people to not connect, which is a big deal. Other than that, there's still the green goo problem I need to fix! Then I can start working on zOMG Lanzer Let Me Tease You Do you think avatars will be fixed today..? I can't change mine it's all bugged and crazy and I wanted to wear my Halloween avi =/ That's my top priority right now. 3nodding Lanzer vodka_vixen Features:I know there's a ton of bugs still to work out, but can the MP be taken a quick look at? I can only list 28 items before I get an error message stating I can only list 50 items. I have 22 items "ghost" listed in my store, but no actual listings (and the items are back in my inventory) Thanks, and keep up the good work! I'll look into that also. Lanzer Canicuss Is there a reason I get this error "502 Bad Gateway" if I try to reach Gaia in a regular browser but I can get there if I use an incognito browser? Some servers seem to get nasty errors randomly, we're trying to put in monitoring systems to quickly identify them and remove those servers. Lanzer houjun-san Bug How come captcha does not work on quick reply? When I do quick reply and prfor9the captcha, other just check or select picture, it will be successful but when o clock reply, it won't post So I had to click the reply button, go in and do the captcha and click post. That's the only time it'll post That's odd, I'll put that on the bug list. it amy Mystical Kitty Cat ShopsCan you possibly fix it so that when time is up on an item in the Cash Shop it removes it from the store? Sadly, I just got home the other day from the hospital & I tried to buy the Animal item that was in there for the Halloween sale. It didn't have a timer listed on it, so I tried buying it. I got a receipt, but didn't get the item ;_; I guess its time was up in the shop...(at least from what I had read about a diff item purchase someone made & posted about in the bug forums) Ahhh the stores were suffering Leaving Lag big time once migration started, items should leave the store once the time is up, but we were experiencing strange bugs. If Gcash was deducted from your account, please file a billing ticket! Sorry about that crying
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Posted: Mon Nov 12, 2018 10:37 pm
November 6th, 2018: [NPC] Gaia Staff Welcome Back! Quote: Games -- Lake KindredI know you folks have a ton of server bugs & whatnot already on your plate, but... any word on when LK will be fixed? Right now, some of us are able to access it with an extension (a solution provided by another user) The "Object Object" bit shows up if/when you try to claim your daily gifts. LK will be fixed today. We are really close to figuring out he server issues. Sorry for the long wait! Lanzer Hello everyone! Sorry for the delay in getting everything setup. Sushi was shrouded in mystery when it comes to setup and debug, and LK had been facing some really odd errors that shouldn't be there. Lanzer Athearn zomg what is jabber error 401? Turns out zOMG uses a chat server called Jabber to handle group and clan chats. We didn't know about that so now we're getting these messages. Once the dust settles we will add the Jabber server back. Lanzer Moonracer Lanzer Let Me Tease You Features (I think) None of my drop down tabs under my gaia or marketplace are working. I can't get to my store, sell, mail box categories, etc without typing in the actual URL. This is happening in both my phone and PC. Is there a fix to this? Please open the Developer / Javascript console on your browser and see what errors show up. We don't see this error in the office but can definitely help you figure out what's wrong I'm having this issue too and many of us. My browser is firefox. I think I did what you asked here is what appeared... Loading failed for the &script& with source “https://m2d.m2.ai/m2d.gaiaonline.com.js”. mygaia:64:1 Loading failed for the &script& with source “https://graphics.gaiaonline.com/src/js/flash/swfobject.js”. mygaia:1:1 Loading failed for the &script& with source “https://stats.g.doubleclick.net/dc.js”. mygaia:1:1 Oh I see the issue, I'll fix that right away! codemonkey37179 Athearn when will rally come back on line? We didn't know it was down. We are on it! Lanzer Canicuss RunwayIs there an eta on Runway, it's been down for over a week and you have an entire community on the edge waiting for their fix to be back. It was the first thing I tested, but didn't realized entering Runway was broken. I'll fix that tonight also. sweatdrop Lanzer vodka_vixen Thanks everyone for their hard work over the past few weeks! I know this can't have been easy. Features/BugsLanzer just posted that the MP should be running/fixed, but a lot of us still have items that are "ghost" listed in our stores. Right now, I have 16 item slots taken up by invisible items. All of my mules, none of which currently have any items actually listed, have vends "ghost" listed. I know that there are probably a lot of higher-priority bugs going on right now, but please don't forget about this one. sweatdrop Okay I'll cross check and repair script and make sure we didn't miss anything. Should be fixed tomorrow. codemonkey37179 Rena Ryuuguu when I go to my car garage,, nothing shows up, and when I try to check on durem stylist shop = nothing shows up either. when I try to rally, + aquarium + towns. nothing happens. fix this please. it's sincerely annoying. Sorry about that. We are fixing a lot of things, but we will get to it. Jak Bauer Bryie ShopsI bought 20$ worth of GC on the 31st, was charged, and never got my GC. I filed a billing report and have heard nothing, I know there is migration going on... But no word at all is worrysome. :C Hi there, Send me a PM with your ticket number and I will look into it for you. As with everything else, some of the Help Desk's tools were affected by the migration, so they are probably just running a bit behind and hopefully will get to your ticket soon. Lanzer Vinified Victoria Features--- OutfitsI haven't been able to sell any outfits since the server migration; the button in the closet simply does not do anything. Any word on when this might be fixed? Yikes, will look at outfit selling also. codemonkey37179 Ryuu-no-Taisho Lanzer Ryuu-no-Taisho FeaturesJust a heads up, the drop down arrows for our PMs and Account settings are broken, so we're unable to even reach our wishlists to begin removing items we've, recently. purchased or go back and check messages we've sent to others. Will this, please, be looked into to be repaired? Please open your Javascript console in your browser and let me know any errors you receive on pages that have drop down menu errors and I'll get them fixed ASAP. Sorry for the wait! How do I do that? I'm not sure if that's a dumb question or not, but I'm not much of a tech person. Sure no problem. On most browsers you can open up the dev tools by using the F-12 key. You are looking for a tab called console. If there are errors then they will be in red text. Try it now, and let me know if you have any problems/questions. codemonkey37179 You can also try clearing your cache (control-shift-delete) and only check the cache files option. Lanzer 1tty bitty kitty GamesWhen I try to load Zomg and any other games, all I get is a blank white screen or the initial loading page. Is this due to the server migration or is there another fix? Which part of zOMG did you get to? Before the server selection or after? Might you have any ad block or plugins that might block flash from working? Lanzer First Enchanter Orsino EventsI, and many other users, still have the Christmas 2k16 event achievements/event items instead of the current event achievements/items. Is that going to be taken care of without us needing to do anything, or do we need to file tickets or something to help the process? (And if so, where do we do that, because I don't actually know... sweatdrop ) Thank you for your hard work! Yes those items will be automatically replaced. Sorry we had been busy with the server bugs but will get to this issue as soon as we can!
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Posted: Mon Nov 19, 2018 9:53 pm
November 13th, 2018: [NPC] Gaia Staff Welcome Back! Quote: Features When will the Poltergeist Pulverizer Achievement under Global Rewards (Halloween 2018 Event) be fixed? The Claim button is gray and won't grant the achievement. We were busy with fixing major bugs, but will look into the event achievement very soon, probably tomorrow or Thursday. Lanzer Ren Orenji Doragon GamesThere are many people that are having problems loading zOMG! Personally, I don't have the problem, but I'm asking for those that do. sweatdrop Can you please look into why there are many users that cannot load zOMG? Here are some screenshots from someone in the Games Bugs forum: There is a problem with our image server during migration, I'll check on it again and we should be able to make it work for everyone. Probably later today. Lanzer Aerdian MarketplaceAny ETA on a fix for the MP? Invalid dsn type error trying to buy anything. From bug forum, seems like it started around 2pm. Yikes, we'll have it fixed right after ATS Lanzer Ren Orenji Doragon GamesAlso related to zOMG! -- The quest system is broken in-game. sweatdrop I can view my quests on the main site, but not in zOMG! emo Oh, that's another bug that we'll need to fix. Will look at it later in the week. codemonkey37179 Telegraph Avenue GamesHeyo. I've tried entering flash spaces such as Towns2 and Rally, but I get a General Error page that states "Invalid Game Specified". What does that mean? I'm not getting that error. Are you entering from the top menu or some other link? codemonkey37179 Oh! I see it now. We can fix that, but for now, use the drop-down link Lanzer Whoops, a few of the Towns 2 and Rally links are pointed to https, they should have been http:// . Please use the pull down menu for now and we'll have that fixed soon Lanzer Silverstar_Cross FeaturesWhen will Gaia Online's search engine start working again? I started on that project on Saturday night but the many bugs that popped up had slowed down my progress. I think we might need to wait a few more days for search to come back Lanzer Ren Orenji Doragon GamesLake Kindred -- the button to unequip Kin from avatar is missing. emo Can that get passed along to someone, please? We have some problems with the graphcis server, should be fixed later today. Lanzer -Katjefae- GamesAquariums still don't seem to be fixed for everyone. I keep getting a black screen with RSL Error 1 of 1 and Error #2048 at the bottom whenever I try to open my aquarium. Any ideas why or when that will be fixed? Unfortunately the graphics server is still acting up. Hopefully we'll have it fixed tonight or tomorrow Lanzer Marketplace is finally working again. sweatdrop Lanzer Ryuu-no-Taisho I've been having this exact same issue and I hope to see it fixed soon. We've found that one common mask file failed to copy to our new system. We will be fixing that very soon! sweatdrop Jak Bauer Karkina Hello, I try to purchase with GC but it says... General Error Invalid dsn type What does that mean? Thank you in advance! -Karkina-Opal Hi there, Are you still getting that issue? I just tried and didn't have any problems. If you are, please inbox me so I can ask more questions.
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Posted: Fri Nov 23, 2018 8:51 pm
November 20th, 2018: [NPC] Gaia Staff Welcome Back! Quote: Games Many people have reported ZOMG getting stuck on the loading screen. Never loading. My questions are: 1. Is there any information on this issue that staff can provide affected users? (ETA, fix, etc.) 2. Will there be some compensation for those affected, EG extending the halloween event. Zomg is working for most people so this is an issue hard for us to fix. I will start a new thread to look into the issue. Quote: Shops During the server migration, there was a period where items listed in the marketplace vanished. To clarify, the following events happened: Items didn't return to inventory when expired, (manually and time running out) Some users didn't get gold when an item was sold, and/or the buyer did not receive the item. I took the liberty of helping to organize a thread for anyone affected to post in, to see how widespread it was. Missing MP item thread So, my questions: 1. What is the best course of action for users to take if they are missing items, gold, etc? (Submit a ticket, a bug fix, etc.) 2. Will there be any compensation for affected users? In the least, will the missing items/gold be returned? We will be fixing the marketplace issues in a few days. Any lost items will be returned. Quote: Features: The images for favorited avatars is broken and has been since the server migration. Like you can click on the heart and add an avatar to your favorites, but then when you get there the image is broken. Similarly, if your avatar gets favorited, it only appears as a broken image icon. You can delete the broken imaged favorites (I recently just did) and you can favorite avatars from other collections to add to yours, i.e. only avatars favorited from the forums have broken images. I know you guys have bigger fish to fry, but I only come onto gaia to use it as a creative outlet by making avatars (I find it a ton of fun as well as seeing what other people have done, etc), so when someone favorites my avatar, it's a huge flame of the big ego (to be frank). So having the images not work makes the whole process of favoriting, and almost the process of making avatars, null (and thus no flame for my poor, large ego ). So my question is, are you guys aware of this issue and do you have a plan to fix it? I'd appreciate any feedback, even if this has been answered and I'm just unaware; I've made a thread about it but still haven't heard anything from staff (sans the forum assistant who replied saying she was glad she wasn't the only one). Avatar favorites should be fixed. If not they will be fixed later today Lanzer Sir Valen Pureheart Games: Gaia Interactive Facebook Games (Heralds of Chaos & Monster Galaxy)I reported this a while ago in the Bug Support/Techinical Issues Forum but I think that this issue might be better addressed to the Gaia Staff directly. The mentioned Gaia FB games (Heralds of Chaos and Monster Galaxy) are quite down and broken for some quite time now due to the ongoing Server Migration. Hoping for the fast response and fix anytime soon whenever. Thanks very much and sorry for the trouble! heart whee sweatdrop Sorry for the long wait, we still have to fix the outstanding marketplace bugs and core features first, but I should be able to look into why they're not working by the end of week. Lanzer Sehra Games: zOMGAre there any updates on the issue of people still not being able to access/load zOMG? And also why are some people able to play it and others not. There are still a lot of posts going about how people still can't even play the game and how they've tried quite a few things, but none of them work. I'll post a thread so people can post their error messages. That's a tough one as nobody in Gaia HQ is seeing this issue. Lanzer Halcyone ter Avest Misc: BugsApologies if this has been addressed, I haven't attended an Ask The Staff in months sweatdrop but whenever I log in on the Gaia homepage, even with my correct password, it tells me that it's wrong and the second time is when I can log in. This has been happening way before the massive password reset. Is there a reason for this? Problems like this shouldn't happen, but I'll check on your account an see if there are abnormalities. Lanzer Happy _Tropical_Flower Thread Voting is BrokenIt seems that the thread up/down voting system is broken from what I have noticed... sweatdrop Are you guys going to fix this anytime soon? Just wondering... emotion_kirakira It's on my todo list! Lanzer X_Gokai-Okuzuko_X GamesSoooo uh... What's the status of the zOMG fixes, Lanzer? You said a week ago you'd look into it, but nothing has changed and there are still tons of people, myself included, in the games bugs forum who are having the same problem we have for weeks. I didn't even get to do the Halloween event - a lot of us are pretty bummed. No one's heard a peep from you about it since last ATS as far as I'm aware, and it's super disheartening to have missed the zOMG Halloween event entirely I'm so sorry. I will work on the zOMG issue later tonight, and I'll make one of the servers extend the event for you all that were affected. Lanzer Ryuu-no-Taisho Games (ZOMG!)Given the Christmas event is coming up soon, can you please make certain the requirements for the badge, 'Santa's Little Helper' are functioning properly? I attempted to open the Christmas presents below the tree in Barton Town last year, but the presents only gave me red error messages saying that I had to wait at least ten seconds before opening the next one. The problem is I received that message right away, when just attempting to open my FIRST box and it persisted with all the others, regardless of waiting. It would be nice to be able to open them for real this year to have a fair shot at the badge. I don't have time to look into it now, but I'll do that comes December. whee Lanzer CandiiFox Games - Lake KindredIn Fafnir's Peak, some images of RIG drops show up blank. Is it something on my end or a bug? Sounds like a bug, but I'm not familiar with the item so I'll need to check and verify. Hopefully it's something I can fix. Lanzer Fibonacci To Infinity EventsI never received my Global Achievements from the Halloween event. I got the first one, but the others were already "Claimed" (With the green check mark). Are you guys looking into this? sweatdrop Yes, after the Marketplace bugs are fixed I'll look into fixing the event bugs. sweatdrop Lanzer Kio no Tenshi FeaturesAlthough the guilds know that the staff is busy with fixing the bugs after the migration, we still have the BBCode missing. Is the problem even on the fix list of the staff or are we just going without? Even a recognition of there being a problem would be nice. We're not looking for an exact time and date for it to be fixed, just to know that the problem is recognized and will eventually be fixed. Sorry the issue should be fixed sometime this week. Lanzer Gwendalynne Misc - Avatar Dress UpEver since this server migration, the whole site has been extremely slow with loading anything, and even though there have been staff updates saying it's been fixed, the avatar dress up is so slow and unresponsive I can barely use it. Is it actually fixed or are there still kinks to iron out during the transfer process? There are still some kinks that need to be ironed out with avatar dressup. Once the remaining major bugs are fixed I'll hop on to improving the performance. Sorry for the long wait! sweatdrop
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Posted: Thu Dec 06, 2018 11:31 am
November 27th, 2018: [NPC] Gaia Staff Welcome Back! Quote: Features: Friends / Ignored users that are on my ignore-list keep appearing in my "Suggested Content" (# friends in common), please can this be looked into & prevented We will add the ignore list error to the bug list. Quote: Features/Forums Since I wasn't able to ask in the ATS and I'll probably forget the next time it happens, I'll ask my question here. The BBCode for images from non whitelisted sites are broken when you have "show_all_images" selected. It seems to be fine when "show_all_whitelisted_images" is selected under the settings. I personally don't use imgur since the issue that imgur/Gaia had a few years ago. I personally don't trust them not to pull that crap again. But Imgur is one of the whitelisted sites. I really don't want to have to click on each little Policeman just to view an image just because it isn't from a whitelisted site. I'm not the only one that is effected by this, but it is annoying since most of my post layouts are pretty much screwed over. I am pretty sure there are people who use other sites for image hosting when it comes to their profile layouts on their roleplaying posts, if not for their own profiles. I did report about the bug here. My question is this: Is this a bug caused by the server migrations? If so, when will it be fixed? That option was implemented when we had an issue with our third party solution for proxy hosting images. I'll check on that feature again and if it's fixed we will resume displaying all images. Lanzer Hello everyone! Finally finished with all the marketplace issues yesterday. Will work on all the outstanding Halloween event granting errors tonight, and will work on global search later this week. Please let me know any outstanding bugs around the site! Lanzer ElegantlyLuminous Games -- Lake KindredI know everyone is still really busy with the BFS and lingering migration issues and whatnot, but... just in case. During the 11/6 ATS, a few of us posted that we were having issues un-equipping the animated kin behind our avatars. (The equip button shows up and then disappears. The unequip button does not replace it.) Any updates on this? It still seems to be an issue for myself and other users. Ren Orenji Doragon might have found the problem here if that helps. It looks like there are too many forward slashes in part of the coding. (There's also a workaround that was found by Klatt in that same thread for any users that are looking for a temporary fix.) P.S. Hi. I will look into the problem later today! Sorry this issue completely slipped my mind with everything going on. codemonkey37179 Athearn games slots it stops on connection We will have a look at what is going on with the games. I know they all need some TLC. Lanzer Snow Danger featuresthe deals bear says there are new items no matter how many times I click on him please stop this I'll work on this bug later in the week. Lanzer Ren Orenji Doragon Features/GameszOMG Charge Orbs and Shadow Orbs still appear to be tradable in direct trades, even though the items clearly state they are soulbound... gonk Can this get a fix, please? I've made a few changes but looks like there's a bug in the system that I need to fix, outside of making the item soulbound. sad Lanzer Athearn games jigsaw on hard it pays 1 gold Hopefully that's not a bug introduced from migration. I'll add that to the bug list Lanzer Mirastella Chernova How long will we wait for this Halloween's global achievements be brought back to us? That's on my schedule for tonight. Hope it's not too difficult to fix. confused Lanzer Stellar Rain Feature: MarketplaceWhen will the Average Buy Price bug on newer items be fixed. I noticed that during BFS when this bug happened. I also noticed that detecting the Lowest Buy Now Price is faster than before so that I don't have to go to the item's listing. Was it because of the server migration? There is a separate schedule task which handles calculating the average buy now price. I need to monitor that and see if it's running too slow or breaking altogether. Lanzer Athearn trouble posting it goes into a long wait then errors out Looks like a few web servers are crapping out. We're looking into it now. codemonkey37179 Zeedens towns will it ever be at its full par and will you guys fix jan 15th error for new users for towns 1 We seemed to be having trouble with that chat server. Looking into it. Lanzer Sir Valen Pureheart Games: Gaia Interactive Facebook Games (Heralds of Chaos and Monster Galaxy)It seems like the games have seem a little bit of bugs and glitches left. Heralds of Chaos is suffering from loading its assets from the previous server, that's why the game is very quiet and no sounds while playing. Just like in zOMG, where the assets from the s.cdn server were changed to graphics.gaiaonline. something, is this possible to be moved to a new and working link, so it wouldnt get a 502 error and load assets properly? Monster Galaxy is still down. Any plans to fix it from this state? Games zOMGThe quest description for quest are missing. Is it the same thing as above? NPC's like Mactaggert are also missing its sprite and looks like a transparent avi. Goof Course badge? The stairs to towards the Old Station are still blocked by the text "These stairs are blocked. You have to find another way out?" script. Can the area be accesible again? Thanks very much! biggrin We're in the middle of getting rid of s.cdn links and pointing them to the same server. After that we should have everything working as far as HoC and zOMG goes. We will also get Moga working soon. The bug is harder to fix than we thought. The other zOMG bugs will be fixed, but probably later after the major issues are dealt with.
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Posted: Fri Dec 21, 2018 4:01 pm
December 11th, 2018: [NPC] Gaia Staff Welcome Back! Quote: Question Category ~ Games I was wondering if y'all could please fix the [KINDRED[ Sealed Restore in Lake Kindred so that we can use them? That item got released accidentally, we will let you know once the actual feature is ready. Quote: Forums First posting "bonus" is still a scant 1 Pt when a normal post earns 120-170. There's been a delay with the search engine needing more attention, we will have this fixed very soon! Quote: FEATURE The average price and charts in the marketplace have stopped updating. The last update was Nov. 20th. There's been a delay with the search engine needing more attention, we will have this fixed very soon! Lanzer sweetkittycupcake Shops So when is Bug Traps/Philosopher's Caches going to be fixed? When I run out the "go to shop" takes me to the cash shop not loyal's/ bifrost like it's supposed to! That should be a simple fix, let me look into that later today. Lanzer Aerdian Features: SpinamiEver since the downtime Spinami suffered [Nov 29 PM thru Dec 1 AM] there have been reports of missing icons, causing blank slots to be seen on the wheel by some users. When landing on the slot it is unclear if they have won something or not, and becomes difficult to verify if they received anything, as they do not know what they have landed on [without image cannot mouseover for alt text]. At the moment it sounds somewhat like it's timing out on downloading the image but still creating a cached reference so the amount of blanks can increase across days. Clearing browser cache was reported by one user to fix the issue temporarily, but that blanks appeared again on another day. Relevant threads: Spinami Blank Slots?- contains screenshot SpinamiSpinami's gone (but now its back!)- page 5: earliest mention of the blanks. We will look into the Spinami issue right away. Jak Bauer Kay sparkle hello staff hope you've had a wonderful day im kay sparkle but i have come to notice that zomg towns,rally, virtual hollywood and others are stuck on the flash part when will it been fixed? Hi there, I checked and see the same as you. I've passed it along! Lanzer Fiona2345 Categorie question : Game Question : I was wondering when town1 is going to be fix? We've found more problems with flash games just now, we will be fixing that first, and will be looking into Towns 1 after that. We can only ask those who had been using Towns 1 to use Towns 2 for the time being. (of course, we need to fix all the flash games first) Lanzer Nymphadora Tonks Airman Market Place Migration Issues surprised I was wondering when we should expect our items back from the issue where we didn't back our items when we canceled our items from the time of the migration surprised you had a thread about it, and I posted, but those items are not in my invo still crying Sorry there might have been a few accounts that the automated script failed to restore. I will look into it very soon. Lanzer Uh oh, that should be an easy fix, it should be fixed tonight.
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