[NPC] Gaia Staff
(?)NPC
- Posted: Tue, 20 Jun 2017 23:54:34 +0000
Welcome Back!
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I've forgotten the password and lost touch to the email addresses of old accounts I used to have on Gaia, I've submitted this as a ticket before but I never got a response back, please is there anyway for me to get into those old accounts besides sending password resets to an email address I no longer have access to? Additionally, if I haven't accessed the account for years on end, how am I supposed to remember anything about "recent trades" on the account?
I've forgotten the password and lost touch to the email addresses of old accounts I used to have on Gaia, I've submitted this as a ticket before but I never got a response back, please is there anyway for me to get into those old accounts besides sending password resets to an email address I no longer have access to? Additionally, if I haven't accessed the account for years on end, how am I supposed to remember anything about "recent trades" on the account?
Fill it out to the best of your ability and knowledge! We definitely like being able to know as much as you can possibly remember. The only way to get access back to those accounts is through this process as it helps us verify that you are the original account owner.
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Under "Account Preferences" / "Private Messages" / "Receive PMs", there's several options which can be chosen using radio buttons. While it does makes sense for "yes, no, friends only", it's not the case anymore for the "exclude gaia promotions". Can you consider switching that last option as a checkbox on it's own instead?
Under "Account Preferences" / "Private Messages" / "Receive PMs", there's several options which can be chosen using radio buttons. While it does makes sense for "yes, no, friends only", it's not the case anymore for the "exclude gaia promotions". Can you consider switching that last option as a checkbox on it's own instead?
We'll revisit if we end up doing something that has use for the setting.
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I was scammed out of a Project Platinum Ticket in January, I filed a ticket and haven't heard anything in months, I filed a scam report and nothing, the user is active and submitted my ticket months ago, and NO ONE is helping me. I can't file a ticket in the new system because it glitches me out for some reason. I pm'ed TWO omnimods and NOTHING. I am literally being robbed of a Project Platinum Ticket and no one is being helpful. Someone please help me.
I was scammed out of a Project Platinum Ticket in January, I filed a ticket and haven't heard anything in months, I filed a scam report and nothing, the user is active and submitted my ticket months ago, and NO ONE is helping me. I can't file a ticket in the new system because it glitches me out for some reason. I pm'ed TWO omnimods and NOTHING. I am literally being robbed of a Project Platinum Ticket and no one is being helpful. Someone please help me.
Did you file a Help Center ticket (as in, it had a ticket number starting with 5630-) or a regular report (which has a number that doesn't start with 5630-?) If you filed the latter, our team is working through this queue and will get to you as soon as we can. If it's the former, then please go ahead and file a ticket at http://www.gaiaonline.com/scamming
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So how's the Barney song coming along for the staff? It's an anticipated site feature in video form
So how's the Barney song coming along for the staff? It's an anticipated site feature in video form
It's coming along. ninja