[Bugs] Chat Panel: Out of Game Screen (and the work around)

[~CIDAMYSSY~]

Well, this issue happen on all kinds of browser (maybe I should say it is a flash temp. setting problem and hence all the browser will facing the glitch)

Sometime when you crash from zOMG or resizing the zOMG windows (especially restore from full screen to normal size) those crew list, chat panel will be pushed out of the screen as attached and you DON'T have any way to move back to the normal position xp .



The first time I facing this problem is on FireFox 3.5.2 and I think that it should be cookies setting problem in my 1st mind but I'm wrong. I clear up the cookies in Firefox no help. Then I tried IE8, same issue. Finally I traced out it is application profile setting issue and ...

THE WORK AROUND ARE AS FOLLOW biggrin :

Solution 1 (Reset setting with Adobe Flash Setting Manager) - for normal user:

1. Close ALL the opened zOMG Windows

2. Visit Official Flash Setting Manager Web Site

3. Sort out "s.cdn.gaiaonline.com" from the website then click "Delete Website" and confirm on the deletion as attached screen

(Please notes that you need to repeat step 3 if you find s2.cdn.gaiaonline.com, s3.cdn.gaiaonline.com on the website list also)



4. Restart zOMG and probelm should be gone

Solution 2 (Reset settings Manually) - for expert:

1. Logout Gaia and close all the browser windows

2. Click on Window's "Start" button => "Run" and type the following path on "open":

% USERPROFILE % Application DataMacromediaFlash Player#SharedObjects

** Please note that there is NO SPACING between "%", "USERPROFILE" and "Application", as image below:

so please copy with care **

and then click "OK"

3. You should find a File Explorer pop up window and a RANDOM folder name (for me the name is "PBS9ZSME" as attached) double click on the folder and you should find another folder called "s.cdn.gaiaonline.com" (or s2.cdn.gaiaonline.com, s3.cdn.gaiaonline.com due to Gaia had different sub server) double click on it also and then go into the "image" => "Gaia_Flash" folder.

Remove the folder "zomg" to reset the chat windows position file.



4. Finally return back to zOMG and the problem should be fixed~~ Enjoy 3nodding

[Lobotryas]

Good thinking!

Another solution that should work for all users regardless of OS is erasing your flash local storage for zOMG.

To do so:
1) Open the game
2) Right click inside the game
3) Select "Settings"
4) Click the middle tab (looks like a folder with an arrow pointing inside of it)
5) Drag the slider all the way to the left (to zero)
6) Click OK
7) Click Close
8) Refresh the game
9) When the game loads, go to Local Storage again via Right-Click->Settings
10) Set the slider to 1MB
11) Click Close
12) Refresh the game

This should reset the location of all your windows in the game! smile

[NextHellGirl]

Thank you guys both for helping!
I was scared I couldn't earn gold from zomg ever again D:
Thanks again =]

[Ookami Tamashii-chan]

Neither of these are working for me! gonk Any other tips?

[Lobotryas]

Ookami Tamashii-chan

Neither of these are working for me! gonk Any other tips?

I find this extremely hard to believe. What operating system, browser and browser version are you using?

[Ookami Tamashii-chan]

I'm using Internet Explorer 7 as my browser, and my operating system is Windows XP.
(Maybe they won't work because I'm using IE7? Would upgrading to IE8 help?)

[~CIDAMYSSY~]

Ookami Tamashii-chan

I'm using Internet Explorer 7 as my browser, and my operating system is Windows XP.
(Maybe they won't work because I'm using IE7? Would upgrading to IE8 help?)

Believe that you missed out some steps when performing both solutions.
As I mentioned before the problem caused by Application Profile Setting, not browser issue. (Just want to make sure you facing the same problem as we mentioned?)

For my solution, please note that you need to remove all the "zomg" folder inside "s.cdn.gaiaonline.comimageGaia_Flash" AND "s2.cdn.gaiaonline.comimageGaia_Flash" AND "s3.cdn.gaiaonline.comimageGaia_Flash" if you found both 3 folders

Please kindly try again 3nodding

[PsychodelicVamp]

Lobotryas

Good thinking!

Another solution that should work for all users regardless of OS is erasing your flash local storage for zOMG.

To do so:
1) Open the game client
2) Right click and select Settings
3) Open Local Storage tab (middle tab at the bottom of the small pop-up)
4) Set slider to zero
5) Confirm your decision
6) Close the pop-up
7) Refresh client
cool Reset the Local Storage back to what it was before (recommended min 1 MB)

This should reset the location of all your windows in the game! smile

THANK YOU! that fixed my missing chat pane!

[Lobotryas]

I apologize for the mixup. By "game client" I meant the actual game. Just open it by clicking "Play zOMG!" and then proceed from there.

[VimKitty]

Sorry, but neither of those workarounds worked for me either. I tried multiple times even, and I get nothing. neutral

[~CIDAMYSSY~]

VimKitty

Sorry, but neither of those workarounds worked for me either. I tried multiple times even, and I get nothing. neutral

To VimKitty and Ookami Tamashii-chan:

One more solution is added to the main post (Solution 1), please have a try.

If still no help, believe you don't have admin right to reset those settings xp and you may need your administrator to help on the issue.

[Hyper Somnia]

Glad I'm not the only one with this problem! TY for the help.

Tried Solution 1 and it's working fine now. smile

[Ookami Tamashii-chan]

Thank you SO much! I tried Solution 1 and it's working fine! ^^

[DGBlazerine]

I have no chat at all.. It won't even show up.