Staff Notices

[Princess Angelishia]

Rise From the Dead!

The glitch in our Halloween Event that wasn't allowing Gaians to use health potions to raise themselves from the dead has been solved! Now, you can use your health potions even when you are at 0 health!

Thank you for your patience as we work out any other bugs, and we hope you are enjoying the event so far!

Riiiiiiise

[reapersun]

Halloween 2k14 Downloads now available!

Hey Gaians~ If you liked the art for the Halloween event, you can now download it as a wallpaper or poster!

1024 | 1280 | 1600 | Poster

It's also archived here with all our past wallpapers: gaiaonline.com/downloads

Hope you like it! yum_wasabipie

[Princess Angelishia]

Halloween Fixes

Hello Gaians,

Thank you so much for playing our Halloween 2k14 event! We hope you are enjoying it thus far!
That said, we have been made aware of numerous bugs that needed to be addressed. The following bugs have been fixed:

• NPC boss battles are now a little easier / fairer.
  
• The issues with not being able to fight an NPC boss have been fixed.
  
• The issues with NPC bosses not granting items have been fixed.
  
• The leaderboard has been fixed.
  
• Your health will be restored to full if you lose an NPC boss battle.
  
• The issue with not being able to attack when you still have attacks left has been fixed.
  
• Attacks going into -1 has been fixed.
  
• Soul Candy redemptions have been fixed.
  
• Advocate items quantities have been restored, the 0’s were glitches.
  
• You can now win the Advocate's 2k14 Hat.

We are also aware that most Angels are being killed almost immediately after posting. We are currently working on a fix to this imbalance, and apologize for the wait.

We hope that this will make the Halloween experience more enjoyable for everyone! We think we squashed most of them, but if you encounter any further bugs please post about them in the Bug Report Forum.

Thank you for your patience…

…And Happy Halloween!

[Zero Omega]

Pre-ATS Questions

Hey Gaians,

Looking to ask some questions before ATS starts today? Now is your chance! Head over to our ATS 10/27/14 - Pre Event Questions thread and ask your questions! We will be closing the thread for questions at 2:00pm PDT!

[Zero Omega]

Halloween Bug Reports

Hey Gaians,

Are you experiencing a bug with the Halloween event? We want to know! We've created a thread for bug reports. You'll find the thread here. Please report any bugs you're having with the event here, we'll be continuing to work to patch any bugs with the event.

[Zero Omega]

Ask the Staff

Hey everyone,

Our latest version of Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

[Princess Angelishia]

Happy Halloween Everybody!

In honor of everyone's favorite spooky holiday- we are having an avatar costume contest!

Enter Here!

[Zero Omega]

Pre-ATS Questions

Hey Gaians,

Looking to ask some questions before ATS starts today? Now is your chance! Head over to our ATS 3 Nov 2014 - Pre Event Questions thread and ask your questions! We will be closing the thread for questions at 2:00pm PDT!

[Zero Omega]

Ask the Staff

Hey everyone,

Our latest version of Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

[Zero Omega]

Site Issues

Hey Gaians,

Some of you have noticed problems loading the site. We are currently investigating some loading issues with the site. This has also resulted in some sales ending earlier than anticipated, we are in the process of restoring those. If you purchased an item during the time it was supposed to be on sale and did not receive the sale price, please go ahead and file a billing ticket at our Help Center. We apologize for the inconvenience and thank you for your patience while we resolve this!

[[NPC] Jet & Cygnus]

La Victoire GCash Giveaway

Cygnus and I are in an especially good mood today, so we've decided to put together a little giveaway! Some lucky Gaian will win 2500 GCash!

Join the Fun

[[NPC] Gaia Staff]

Some zOMG! Clarifications

Hey Gaians,

We want to take a moment to address the issue of zOMG! being shut down, and to give more details about why we are unable to bring zOMG! back. We understand that people have been upset by this news, particularly those Gaians who have been loyal zOMG! players. We'd to take a moment to address several of the major concerns and comments about zOMG! closing that we've seen expressed in the forums:


a) With regards to our previous announcements, in which we said "don't worry: zOMG! will be up and running as soon as it's patched up!", we want you to know that when we made these statements, we did honestly believe we would be able to bring the game back after fixes were made. It was never our intent to NOT bring the game back. The decision to leave zOMG! down was only made after learning about serious problems with the game's code. We do want to apologize to you, however, for the way we worded our messages. We should not have said the game was definitely coming back even if this is what we believed when we made those statements. It was never our intent to be misleading about the state of zOMG!, and we understand why this is upsetting for you. We are sorry, truly, for any frustration this has caused.

B) Regarding the reason zOMG! cannot be brought back, there has been a lot of speculation on the reason for our decision. Frankly, the truth of the matter is that during an investigation into issues with zOMG!, it was discovered that zOMG! had a serious flaw in the code. Basically, there was a security exploit in the game that, had it been abused (and thankfully it wasn't!), would have allowed people not only access to zOMG!, but to our site's servers and ultimately, to all your accounts. Knowing this was the case, we couldn't, in good faith, continue to allow zOMG! to remain up and running. We even had one of the fabulous former zOMG! devs look into the issue to see how long it might take to fix this exploit, but a concrete estimate was impossible to make given the sheer volume of code. Ultimately, we decided to leave zOMG! shut down because the security of your accounts and our servers is priority.

C) Finally, we would like to say that closing zOMG! had nothing to do with money, or whether or not zOMG! was making a profit. Frankly, zOMG! hasn't made an overall profit for a while now. We've left zOMG! up and running because we love zOMG!, and more importantly, because we know that YOU love zOMG!. Closing zOMG! was actually a very difficult and sad decision for us, especially for those staff members who saw the game from its inception, to launch, and beyond. At the end of the day, however, the safety concerns over the exploit had to prevail.

We hope this provides you with more details on why the decision to shut down zOMG! was made. Again, thank you to all the players who have supported zOMG! over the years - we hope that you'll carry forward fond memories of the friendships you made with other players in game.

[Zero Omega]

Ask the Staff

Hey everyone,

Our latest version of Ask the Staff is now live! You can check it out here! It runs until 5:00pm PST! So ask away!

[Zero Omega]

Remembrance

Hey Gaians,

Today is a day of honoring and remembering those who have served or are actively serving in the military, protecting you, your loved ones, and everything we hold dear to us. We at Gaia Online would like to honor those who are currently serving, or have served, by offering them a set of all our reward tiers from our Veteran's Day tiered spending event.

Here's how you qualify for your free set of rewards:

• Be an active service member or have served at any point in time.
  
• File a billing ticket to our Help Center with evidence of you having served (such as dog tags, picture of you in uniform, name of your commanding officer, etc) Once we have rewarded your prize we will destroy the evidence for your privacy
  
• We will then grant your account one full set of the tier rewards from our latest Veteran's Day tiered spending event

We would like to take this time and thank all service members for their service!

[Princess Angelishia]

Group Found!

We just wanted to let you know that you can expect a very special chance item to enter our store a little later this afternoon! Some of you were wondering where this item is~ Is today the day that the lucky Looking for Group winners will embark on their adventure?

It is! It's just taking us a little longer than usual because we want to get everything just right for our adventurous party members' epic quest!

Thank you for your patience!

In the meantime, don't forget to...

Stock up on Advance Chances!