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Inquisitive Dabbler

Recently I lost the ability to see my avatar anywhere but in the closet. Other people can see my avi but on all my Gaia pages and in all games/flash areas, I cannot see my avi at all no matter how many times I change it. I tried another browser and got the same problem. Please help!

Inquisitive Dabbler

And I have everything up to date on both browser and computer in general. And I've restarted a couple of times now. So this is not as simple as "Did you try turning it off and on?"

Inquisitive Dabbler

Shadowy Sleuth

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when this has happened to me in the past its always due to antivirus or security suite program. or most likely a browser addon/plugin that is interfering with gaia.

also have you tried clearing your browsers cache?

Inquisitive Dabbler

Miserable pile of secrets
when this has happened to me in the past its always due to antivirus or security suite program. or most likely a browser addon/plugin that is interfering with gaia.

also have you tried clearing your browsers cache?

I always clear cache and cookies, that's how I roll. The antivirus is an interesting possibility though, please tell me more?
Well, sometimes antiviruses go a little overboard on security.

What browser are you using and what security are you using?

Inquisitive Dabbler

Yuki the Third
Well, sometimes antiviruses go a little overboard on security.

What browser are you using and what security are you using?

Firefox and Kapersky. I think another one is hiding somewhere though, I'm going to have someone help me find that one and uninstall it soon.
Azuria Artemis
Yuki the Third
Well, sometimes antiviruses go a little overboard on security.

What browser are you using and what security are you using?

Firefox and Kapersky. I think another one is hiding somewhere though, I'm going to have someone help me find that one and uninstall it soon.
ok.


in the address bar type about:support
on the page that comes up, click "copy to clipboard"

in here, paste it inbetween code posts like this

[code]paste here

Inquisitive Dabbler

Yuki the Third
Azuria Artemis
Yuki the Third
Well, sometimes antiviruses go a little overboard on security.

What browser are you using and what security are you using?

Firefox and Kapersky. I think another one is hiding somewhere though, I'm going to have someone help me find that one and uninstall it soon.
ok.


in the address bar type about:support
on the page that comes up, click "copy to clipboard"

in here, paste it inbetween code posts like this

[code]paste here

Eh? I'm not sure I understand what you mean...
step 1: go to the address bar. it's the bar that has the web site address in it.

step 2: type in about:support and press enter
step 3: you will see a button that says "copy to clipboard"
step 4: make a new post, click the "code" button
step 5: in between the code brackets, right click and choose "paste".

Inquisitive Dabbler

Application Basics
------------------

Name: Firefox
Version: 35.0
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Multiprocess Windows: 0/1

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
----------

Name: Adblock Plus
Version: 2.6.7
Enabled: true
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: ChatZilla
Version: 0.9.91.1
Enabled: true
ID: {59c81df5-4b7a-477b-912d-4e0fdf64e5f2}

Name: Dangerous Websites Blocker
Version: 4.5.3.8
Enabled: true
ID: content_blocker_6418E0D362104DADA084DC312DFA8ABC@kaspersky.com

Name: McAfee Security Scan Plus
Version: 1.0
Enabled: true
ID: {e4f94d1e-2f53-401e-8885-681602c0ddd8}

Name: Safe Money
Version: 4.5.3.8
Enabled: true
ID: online_banking_69A4E213815F42BD863D889007201D82@kaspersky.com

Name: Skype Click to Call
Version: 7.3.16540.9015
Enabled: true
ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Name: Virtual Keyboard
Version: 4.5.3.8
Enabled: true
ID: virtual_keyboard_294FF26A1D5B455495946778FDE7CEDB@kaspersky.com

Graphics
--------

Adapter Description: Intel(R) HD Graphics 4000
Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Adapter RAM: Unknown
Device ID: 0x0166
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
Driver Date: 1-22-2014
Driver Version: 10.18.10.3412
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 057e1028
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 2
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
browser.startup.homepage_override.buildID: 20150108202552
browser.startup.homepage_override.mstone: 35.0
browser.urlbar.autocomplete.enabled: false
dom.allow_scripts_to_close_windows: true
dom.disable_open_during_load: false
dom.ipc.plugins.reportCrashURL: false
dom.mozApps.used: true
dom.w3c_touch_events.expose: false
extensions.lastAppVersion: 35.0
font.internaluseonly.changed: true
gfx.direct3d.last_used_feature_level_idx: 0
gfx.direct3d.prefer_10_1: true
media.gmp-gmpopenh264.lastUpdate: 1415574627
media.gmp-gmpopenh264.version: 1.1
media.gmp-manager.lastCheck: 1422153060
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1422153061
places.history.enabled: false
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.npcontentblocker: 2
plugin.state.nponlinebanking: 2
plugin.state.npvkplugin: 2
privacy.clearOnShutdown.passwords: true
privacy.cpd.offlineApps: true
privacy.cpd.siteSettings: true
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.sanitizeOnShutdown: true
privacy.sanitize.timeSpan: 0
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1422153074

user.js Preferences
-------------------

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Important Locked Preferences
----------------------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7

NSS
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC

NSSSMIME
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC

NSSSSL
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC

NSSUTIL
Expected minimum version: 3.17.2
Version in use: 3.17.2

Experimental Features
---------------------

Inquisitive Dabbler

Yuki the Third
step 1: go to the address bar. it's the bar that has the web site address in it.

step 2: type in about:support and press enter
step 3: you will see a button that says "copy to clipboard"
step 4: make a new post, click the "code" button
step 5: in between the code brackets, right click and choose "paste".

Okay I did the thing...

Inquisitive Dabbler

Yuki the Third
step 1: go to the address bar. it's the bar that has the web site address in it.

step 2: type in about:support and press enter
step 3: you will see a button that says "copy to clipboard"
step 4: make a new post, click the "code" button
step 5: in between the code brackets, right click and choose "paste".

Um? I did the thing, can you tell what I need to do to fix this glitch?

Inquisitive Dabbler

Bumping again because I still can't see my avi and I'm getting super duper annoyed someone please help me out here

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