IT Support Ocala FL - Is IT adding to your business value?
You know IT plays a priceless part within your company’s operations, but can you really quantify that value? By asking your IT guy the proper questions you ought to be able to get a perception of what they're adding, or subtracting, out of your business’s value. Whether your It really is handled in-house or via a Managed Services Provider, the following is some advice on what you're able to do to assist determine its value.
Don’t accept metrics
IT everyone loves using metrics to demonstrate how they are adding to your small business. The issue is most of these metrics don’t demonstrate anything. Sure, high uptimes sound great and low mean-time resolutions are probably an excellent, but wait, how do these impact your business? Don’t arbitrarily accept these as signs IT is leading to the price of your net profit. Dig deeper and have a conclusion as to why these metrics matter. There is a reason your IT department wants you to see these metrics, yet it's vital that you you can keep them explain it.
Ban “tech speak”
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