IT Support Gainesville FL - Is IT adding to your business value?

You know IT plays a valuable part inside your company’s operations, but are you able to quantify that value? By asking your IT guy the right questions you have to be able to get a concept of what they are adding, or subtracting, from a business’s value. Whether your IT is handled in-house or through a Managed Services Provider, here's some tips about what that you can do to aid determine its value.

Don’t accept metrics

IT everyone loves using metrics to show where did they are contributing to your business. The thing is most of these metrics don’t explain to you anything. Sure, high uptimes sound great and occasional mean-time resolutions are likely the best thing, but how do these impact your business? Don’t arbitrarily accept these as signs IT is causing the value of your important thing. Dig deeper and obtain a reason as to the reasons these metrics matter. There exists a reason your IT department wants you to view these metrics, however it is vital that you you can keep them explain it.

Ban “tech speak”