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FYI: Info about recent changes to gold grant banners/links in our social games

Hey everyone!

We just wanted to let you know that due to recent changes in Facebook's privacy policy, we're no longer able to directly link to Gaia (this includes linking to game forums on Gaia, FAQs, gold grant banners) in our social games on Facebook (e.g. Soul Crash, Monster Galaxy, etc.) Not to panic folks! We're currently working on alternate solutions to this problem, and we'll keep you updated as we implement these solutions.

That's all for now biggrin

Kairi Rora's Husband

Fashionable Visionary

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Flash Updates!!!
Shortly we will be making some backend and frontend changes to Towns 2, Rally, and Virtual Hollywood. It's possible some of these features may go down or become inaccessible while these updates are occurring. Once everything is up and stable we'll release another notice with more detailed information on the changes.

Kairi Rora's Husband

Fashionable Visionary

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Flash Updates Update

We've pushed out the following things on the site...

  • Moved Rally and Virtual Hollywood from AS2 to AS3
  • Updated UI to Rally, Virtual Hollywood and Towns
  • Towns 2 updated to new version of Gaia Standard Time, a full day cycle should take place once every 5 hours
  • Added "G" phone to Rally, Virtual Hollywood and Towns 2
  • Added location "favorites"
  • Added Compass system
  • Integrated Towns 2, Rally and Virtual Hollywood to one virtual world. (you can navigate from Towns 2 to Virtual Hollywood to Rally and back.)
  • Avatar walk speed increased in Rally and Virtual Hollywood
  • Added find friends feature so you can get to them no matter what instance they are on.


We're still addressing bugs and other issues. If you wish to report something, please go here:
Rally, Virtual Hollywood, Towns 2 issues

Shirtless Hellraiser

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It's Ask The Admin Time!

Hey everyone!

It's AtA time, and I am sure a lot of you have a ton to say, so please feel free to join us here!

And check out our tips on how to get the most of out of ATA here.

Be well biggrin
-Sisky

Scurvy Pirate

Account Security Update

We're in the process of rolling out a new account security feature that will lock an account down after it has been inactive (not logged into) for six months. This lock will prevent access to the account until the owner files a Help Center ticket to have the account unlocked. The purpose of this lock is to keep nefarious individuals from gaining access to the account and harming it via impersonation or stealing its items and gold. If you find one of your accounts locked, you just need to follow the steps below (on a secondary account) to have it unlocked:

1) Go to the Help Center

2) On the ticket page, select "General Account Inquiry" for the Subject and "Six Month Reactivation" for the Topic.

3) Fill out all the fields and hit "Finish" to submit it.

Then you just wait until you receive a response and you'll be able to get back into your account! We know this may be somewhat inconvenient for those who have rarely used mules or take breaks but we feel this is an important step in helping keep everyone's accounts as secure as possible. We'll likely roll this update out later today or tomorrow so if you'd like to avoid having your accounts affected by this lock, be sure to log into them as soon as you can today.
Marketplace Update

First, let me say sorry for all the turbulence during this update's flight.

And now, on to what changed:

Selling items in the marketplace should now be faster for people who sell many items at a time.

When you list an item, a modal will show up where you can enter the item details. You will stay on the same page throughout the whole thing, even once the item is listed. Same goes for any errors that show up.

If you're selling a single item (non-quantity), it'll be removed from your inventory list upon a successful completion. If it's a quantity item, we'll update the item to show the new quantity.

We now default to the search tab. This is mainly due to a lot of people having big inventories and the page taking a long time to load.

Passwords are now being sent through SSL (you'll notice that you'll now have a lock icon/different color URL bar) when you get to the sell an item page.

If you price an item too low, or select to use 'bid', you'll have to click on a checkbox in order to be able to input your password and click the list it button. This is meant to try and prevent people from mispricing items.

As part of this update, we also changed from using Yahoo's servers for the YUI JavaScript library to hosting it ourselves. This is where most of the problems came from that affected a lot of unrelated parts of the site. The dust should have settled by now! Again, sorry for all the trouble that caused.

There have also been a couple suggestions that will get implemented in the future:
- Default to 14 days (since it seems that's what most people do)
- Provide a link to the item's listings so you can quickly/easily view how many other items are listed, etc.
- The ability to choose which tab loads by default in case you really, really, really hate the search tab.

Any problems, issues, suggestions, etc can be given in the feedback thread:
http://www.gaiaonline.com/forum/site-feedback/marketplace-item-selling-update/t.83745237/

Shirtless Hellraiser

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Changes to Rally/Virtual Hollywood - A Fabulous New Sponsor, Space Updates and Info!

Hey everyone!

In case you haven't already heard, we've recently made some changes to the Rally and Virtual Hollywood Flash spaces!

One of the most fabulous new features is the addition of vending machines! Courtesy of our awesome new sponsor, Pepsi, these machines not only add a wonderful realistic touch to the Flash spaces, but did you know you can earn Gaia gold for clicking on the vending machines as well? Can YOU find all the machines? You'll never know until you head into Rally and Virtual Hollywood and find out, so get going!

Anyway, please feel free to check out our Gaia Blog Post about the new Rally/Virtual Hollywood spaces and feel free to enter the awesome contest we're having to celebrate these changes - look for the contest link in the blog post!

Enjoy!

Codebreaking Sex Symbol

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BidBlast Removed
BidBlast has been removed. If you still have BidBlast tickets, you can redeem them for gold until the end of the month (or the world... whichever comes first).

We announced this change last Friday.

Visiting the /bidblast/ page will link you to the replacement feature, Flynn's Plunder.

Shirtless Hellraiser

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It's Ask The Admin Time!

Hey everyone!

It's AtA time, and as usual, we are sure a lot of you have a ton to say, so please feel free to join us here!

And check out our tips on how to get the most of out of ATA here.

Be well biggrin
-Sisky

Codebreaking Sex Symbol

8,250 Points
  • Citizen 200
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IE6 and Daily Chance
We're removing a bunch of code that is specific to Internet Explorer 6 and older. If you'll remember, we announced that we would discontinue IE 6 (and older) support more than a year ago. This should help speed up page loads for anyone using a newer IE browser and anyone not using IE at all.
BTW, I highly recommend that you run IE8 if you are using Windows XP or the newest possible version if you are running Windows Vista, Windows 7, or Windows 8.
We have since announced that IE7 is no longer supported, but we have not yet removed any IE7 compatibility.

Daily Chance
We found and fixed issues related to how Daily Chance picks an item from a "grab bag". The code patch today should improve the variety of possible Daily Chance items you can get.

Edit By Narumi Misuhara
For more details on what exactly the DC problem was, check here
Site Issues

One of our providers was having problems, so you may have noticed that our site was looking a little more old school, and full of text, along with JavaScript not working.

They seem to have resolved their problem and the site should be back to normal again.
GCash purchasing in Android App problem fixed

There were some changes in the Google Play store that broke the GCash purchasing in the Android mobile app. For those who didn't get your GCash, please submit a ticket including your Google order number from your email receipt and we'll be able to grant you your GCash right away.

Sorry for the trouble!

Shirtless Hellraiser

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Resort World Going Away on Friday, December 21st, 2012

Hey everyone!

We wanted to let you know about a pretty big change coming to one of our third-party games - sadly, Resort World is going away on Friday, December 21st, 2012.

To be honest, we here at Gaia HQ are rather shocked by this news (we just found out about it this morning! eek ) and are sure you fans of Resort World are shocked as well. We don't have a lot of info on why this is happening, but we'll let you know when/if we get updates on the matter. At any rate, we're so very sorry about the minimal notification as well as any inconvenience or frustration this situation will cause you.

Now, we know that some of you have recently spent your Gaia cash on getting Piastres (the Resort World in-game currency) and might not have been able to spend your Piastres yet. Not a problem! While we normally have 30 day refund/reimbursement policies for issues like this, since this is such short notice, we're going to have an extended reimbursement this time!

If you converted your Gaia cash to get Piastres in Resort World at any time between November 1st, 2012 and today, December 19, 2012 you can file a billing ticket through our Help Center to get your Gaia cash back. Also, it should go without saying that as of this notice, you should not continue to use your Gaia cash to get more Resort World Piastres.

Anyway, again, we're sorry about the sad news. Thank you for being so patient and understanding. biggrin

Be well biggrin
Sisky

Codebreaking Sex Symbol

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Forum maintenance tonight
We need to do some urgent maintenance tonight -- this should prevent outages like we had last night. We are going to temporarily make forums read-only. This means we will disable the ability to post or edit forums (forums, topics, replies, etc).
We expect to start this maintenance mode tonight at 11:00pm California time (7 hours from now) and we expect to come out of maintenance mode at 1:00a California time.
We will show the old "system message" while the maintenance is happening.

Guilds will remain up during tonight's maintenance, but we might need to do a maintenance mode window for guilds in the near future.

Kairi Rora's Husband

Fashionable Visionary

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Manga Page Missing
In the recent manga update, one of the pages was missing due to having the incorrect release date assigned to it. The page has been corrected and can be viewed here.

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