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Heralds of Chaos Beta Update

Hey, guys --

So, we're still letting people slowly into the open beta -- the load for the beta users so far has given us some interesting database issues that we're resolving, and we also have a fair number of bugs that we are trying to track down. As we let each batch into the game, the game experience will (hopefully) be better and better.

Original plans were to have everyone into the beta by this week, but at this point I think it won't be until early next week. Don't worry, this beta will be around for quite a while, and getting into the game three days after someone else won't really make a big difference.

I do want to thank all the testers that have tried out the game so far, even in the face of glitches. We've gotten really good feedback, on everything from game design to client bugs to game play issues, with some astonishingly in-depth analysis and feature suggestions; every day we're forwarding forum links to each other and discussing the what has been said, and we're very excited about making this a game that will stand tall alongside the other games in the Gaia lineup.

TL;DR: If you're not in the beta -- you will be soon.

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It's Ask The Admin Time!

Happy Monday! What a better way to start the month off than with ATA time! Stop by and join us here.

And check out our tips on how to get the most of out of ATA here.

Be well biggrin
-Sisky

Kairi Rora's Husband

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Event forums disabled

The Halloween event forums have been temporarily disabled while we do some testing, they'll be back up as soon as we're done!

Scurvy Pirate

Halloween 2012

Everything should now be rolled out and at least partially functioning. We're still working on a couple loose ends like keeping the leaderboard updated and fixing the unclickable buttons in the forums but most pieces of the event should be functioning. If you do happen to have trouble with clicking a button somewhere, just follow the advice that Lanzer made here and refresh your page.

We'll be watching things throughout the night to make sure nothing horrible happens. In the meantime, if you run into issues, just head over to Bug Reports and make a thread/post in an existing thread there with your problem.

Happy Halloween!

Scurvy Pirate

Halloween Fixes

We've pushed several fixes for the Halloween event which should do the following:

  • Update the team stats and leaderboard every hour
  • Fix any missed item grants and grant all future items correctly
  • Show your correct energy levels in the various forum/thread headers (attack energy for the main forum, heal energy for the two home forums)
  • Correct some styling issues


We're still looking into what is causing the lag and figuring out our options for the unclickable buttons on new pages. As mentioned before, if you run into a button like this, just refresh the page and that should fix it.

For those confused about what exactly the total team score is and how we are determining it, I've added a blurb about it to the Event Guide to help explain it.

Leaderboards

Did you know that there are leaderboards for each team's players? It's true! To check them out, just go to the event landing page and click on the name of either team. You'll see a list of the top 10 attackers and healers for that team and if you're on the team, you'll see where you rank as compared to everyone on your team. If you're in the top 10, you'll see your name bolded, otherwise you'll see your position and score at the end of the top 10 list. These scores and positions will be updated every hour along with the rest of the leaderboard.

Enjoy!

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Issue with Halloween 2K12 Vampire/Dark Elf Skin Potions

Hey Gaians!

We wanted to let you know there is currently a pesky bug with the Halloween 2K12 Skin Potions that causes certain avatar glitches. For this reason, we'll be temporarily removing these skin potions from The Treehouse. Not to worry, we're working to fix the bugs and put the potions back in The Treehouse as soon as we can!

In the meantime, if your avatar has been affected/become glitched due to using one of these potions, please read this thread to find out how to get help.

And if you have one of the potions but haven't used it, please don't use it until we say it is ok to do!

We're sorry for any frustration this may cause you, and know we're working to get this resolved as quickly as possible.

Be well ^^
Sisky

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FOLLOW UP: Skin Potions Bug - DO NOT USE THEM FOR NOW

Hey again everyone!

I wanted to post a follow-up message regarding the recent glitches with using skin potions.

It has been brought to our attention that this bug isn't just affecting Halloween 2K12 skin potions, but all potions you can use to change your avatar's skin - d'oh! Talk about a most pesky bug!

At this point, we are urging all Gaians NOT TO USE any skin potions to change your avatar's base skin tone as it will cause your avatar to glitch, and you'll be unable to save your avatar.

If you have a potion in your inventory and it hasn't been used, please hang onto the item until this issue is fixed. If you haven't bought a skin potion yet, we suggest you hold off on doing so until the problem is resolved.

Again, we're so sorry about this, and know this is a very frustrating bug for everyone. We're working on resolving this as quickly as possible, and thank you for your patience while we sort this out. We'll let you know when we have a fix.

Be well biggrin
Sisky

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FOLLOW UP: Skin Potions Bug -FIXED!

Hey Gaia!

Good news! It looks like the issue with using the skin potions has been fixed - yay!

Going forward, anyone not currently affected by the bug should have no issues using skin potions, and no problem with saving their avatars, avatar not showing when previewing items, etc. Given this, we will not be providing refunds of Wing Stickers or Gaia gold for potions that were purchased/used after this post as your account will not be affected by the glitch. The refund is for those avatars who have been inconvenienced for this bug.

For those of you whose avatars are still currently affected by the glitch, not to worry - the fix to correct your issues will be live soon. Also, if you have already posted in my thread in the Halloween forum regarding the Wing Sticker/Gaia gold refund for the glitched potion, we will provide the refund as promised.

Thanks for being so patient with us while we worked this out!

Take care and Happy Halloween! biggrin
Sisky

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siskataya
It's Ask The Admin Time!

Happy Monday! What a better way to start the month off than with ATA time! Stop by and join us here.

And check out our tips on how to get the most of out of ATA here.

Be well biggrin
-Sisky

Scurvy Pirate

Halloween Attacks/Heals

I've just submitted a patch that prevents everyone from getting credit for scoring 0 in either the attacking or healing mini-games. This was something we had been considering since the event was released but I had held off because I wanted everyone to have the choice of whether they wanted to play for their team or simply get the items and run. Unfortunately, there was a growing trend of users who would excessively spam 0 point attacks/heals in order to artificially inflate their personal stats to get to the top of the team leaderboards.

After analyzing it further, the increasing number of 0 point attacks/heals was actually harming the overall team scores. By attacking and doing no damage, a user would considered "active" but would not be contributing at all to a kill for their team. With the kills growing more slowly and the number of active members growing more quickly, the overall team totals also started to slow down. The team who had more players doing this started to fall further behind in the total score, from 1-3 down to 4-6 down.

We decided that it was in the best interest of the event to prevent these kind of attacks going forward and so, the patch was made. We will NOT be resetting anyone's stats and nothing will actually change except for the fact that no one will receive credit for scoring 0 in the games going forward.

Scurvy Pirate

Halloween Message Box Error

I've pinpointed the cause of the issue that was preventing players from starting a game and only showing them a box with the word "Message" in it. A fix for this has just gone out and should remedy the problem for everyone.

Lag

We've received multiple reports of issues with lag when trying to play the games. After looking into it we can't find any issue on our end that is causing this lag and based on the feedback in forums, it seems to be happening on a computer by computer basis. Here are some tips to reduce any lag you may encounter when playing the games:
  • Right click in the game and change the Quality setting to Low
  • Go to your account settings and disable the ability to see users' Aquariums, users' signatures, users' images, or any combination of those three things
  • Reduce the number of tabs/windows you have running simultaneously if they contain memory-heavy content
  • Only play one instance of the game at a time. Multiple instances of the game could easily sap the available processes on your computer and slow all the instances down.
  • Try a different browser if you're finding only one has the most problems (Chrome and Firefox seem to work well for most users)

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Four Years Ago Today...

Four years ago, our developers brought forth into this site a new game, conceived in Flash, and dedicated to the proposition that not all rings are created equal.

Wait, that's not good, let me try another:

If you really want to hear about it, the first thing you'll probably want to know is where it was born, and what the development process was like, and how the developers were occupied and all before they created it, and all that David Copperfield kind of crud...

No, no, that doesn't work either.

Oh, heck, let's just say it: Happy Birthday, zOMG! Please check the zOMG forums for the birthday threads. We have five zOMG servers up for anybody that wants to celebrate the zOMG birthday in style.

Scurvy Pirate

Halloween Event Ending

This year's Halloween event will be wrapping up on Wednesday night at 12:00am PST. If you haven't collected everything already, make sure you take some time to fight for your team and earn your event items/achievement or visit the shopkeepers and collect candies for some Trick or Treat goodies. At midnight on the 31st, everything will be turned off so you won't be able to earn anything after that point.

You have 61 hours, 50 minutes, and some seconds to get anything you've missed so far. Good luck!

Shirtless Hellraiser

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It's Ask The Admin Time!

Happy Monday! Hope you all had a fantastic weekend! Feel free to stop by and join us for today's "Ask The Admin" (aka ATA) here.

And check out our tips on how to get the most of out of ATA here.

Hope to see you there! biggrin
-Sisky

Scurvy Pirate

Site Issues

We seem to be experiencing issues with some wayward databases that don't want to follow our instructions and actually do something. We're working on getting this fixed but until we do, you may run into issues logging in, posting, surfing the site, etc. We'll have it fixed as soon as possible so just sit tight for now!

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