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Lanzer

(?)Admin Lead

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Post: 63632027_1951 created on Fri, 26 May 2017 13:42:03 +0000
Posted: Fri, 26 May 2017 13:42:03 +0000

Wishlist update

When viewing someone's wishlist on the profile page, there will be a small checkmark on items that you currently own. Hopefully that'll make gifting among friends a little easier!

Also the equip list privacy setting had finally been fixed. sweatdrop

Lanzer

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Post: 63632027_1952 created on Sat, 27 May 2017 00:03:41 +0000
Posted: Sat, 27 May 2017 00:03:41 +0000

More wishlist fixes and update

The wishlist bug where items cannot be deleted if the item limit is reach had just been fixed.

We also changed the backend and increased the wishlist limit. We set the current limit to 1000 items for now. And we'll increase the number once we have pagination installed.

Lighte

(?)Gaia Staff

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Post: 63632027_1953 created on Sat, 27 May 2017 05:07:22 +0000
Posted: Sat, 27 May 2017 05:07:22 +0000

Project Custom Changes

Hello!

We are implementing some changes to Project Custom tickets. You can read all about it here!

Lanzer

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Post: 63632027_1954 created on Wed, 31 May 2017 00:17:03 +0000
Posted: Wed, 31 May 2017 00:17:03 +0000

Ask The Staff is a bit late today!

The long weekend really threw us off it seemed like! We are preparing the thread now and Ask The Staff will start in a few minutes, probably at 4:20PM PST. sweatdrop

Zero Omega

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Post: 63632027_1955 created on Wed, 31 May 2017 00:19:41 +0000
Posted: Wed, 31 May 2017 00:19:41 +0000

Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

Arli

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Post: 63632027_1956 created on Fri, 02 Jun 2017 18:02:47 +0000
Posted: Fri, 02 Jun 2017 18:02:47 +0000

Changes Coming to Social Media!

We have some exciting changes to our social media channels coming and we want your help! Please take a moment to visit this thread and leave a comment with a suggestion of what type of content you want us to post on social media.

Narumi Misuhara

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Post: 63632027_1957 created on Fri, 02 Jun 2017 20:37:57 +0000
Posted: Fri, 02 Jun 2017 20:37:57 +0000

Gaia Outtages

Lanzer tried to fix stuff... site went boom... games still going boom... will be fixed shortly. xd

Lanzer

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Post: 63632027_1958 created on Fri, 02 Jun 2017 21:27:15 +0000
Posted: Fri, 02 Jun 2017 21:27:15 +0000

Wishlist panel bug fix

We've recently added in the wishlist management screen the option to delete items that are already obtained, as well as flags on those items.

Though the feature did have a bug that showed random items to appear. That should have been fixed now.

Lanzer

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Post: 63632027_1959 created on Fri, 02 Jun 2017 22:52:23 +0000
Posted: Fri, 02 Jun 2017 22:52:23 +0000

New Puzzles For Jigsaw

We've added the recent illustrations of the week, and all the honorable mentions from the zOMG fanart contest to Gaia Jigsaw! Please scroll down to the end of the list to see the new puzzles!

admin

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Post: 63632027_1960 created on Fri, 02 Jun 2017 23:36:08 +0000
Posted: Fri, 02 Jun 2017 23:36:08 +0000

[Sponsorship] Crusaders of Light!

Salutations, Gaians! Our friends at NetEase Games are getting ready to roll out Crusaders of Light, a brand new mobile MMORPG that will throw you into the middle of an incredible battle to protect your homeland! Pre-register now to be notified when the game is released, plus a free starter pack once the game goes live! Pre-Register Now!

Zero Omega

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Post: 63632027_1961 created on Tue, 06 Jun 2017 01:06:52 +0000
Posted: Tue, 06 Jun 2017 01:06:52 +0000

Subscription Issues

Hey Gaians,

We're aware of a problem that some of you are having with the Angel Subscription and are taking a look into it. We'll update you as soon as we have some further information. Our apologies for the inconvenience!

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Post: 63632027_1962 created on Tue, 06 Jun 2017 07:30:14 +0000
Posted: Tue, 06 Jun 2017 07:30:14 +0000

Subscription Issues: Update

Hey Gaians,

We have addressed the issue with subscriptions and things should be working again as normal. If you subscribed earlier and did not get your Angel Item, then we will be distributing them later, keep an eye out for a PM with your item.

If you found yourself double charged for your subscription, then please file a billing ticket at our Help Center and include the billing information that is found in the PM that you get when you subscribe. Our team will make sure that this gets resolved for you if you found that you were charged twice for a subscription.

Thank you to all for your patience! Our apologies for the inconvenience!

Jak Bauer

(?)Gaia Staff

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Post: 63632027_1963 created on Tue, 06 Jun 2017 23:45:41 +0000
Posted: Tue, 06 Jun 2017 23:45:41 +0000

Ask the Staff

Hey Gaians,

As we are really busy and short staffed for Ask the Staff, we're going to cancel it for this week and we'll be re-hosting next week, June 13, 2017. Feel free to post in our pre-event thread if you won't be able to join us next week! We apologize for the inconvenience and thank you for your understanding!

Jak Bauer

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Post: 63632027_1964 created on Fri, 09 Jun 2017 19:14:34 +0000
Posted: Fri, 09 Jun 2017 19:14:34 +0000

Help Center Update!

Hey Gaians,

We are in the process of completely revamping our Help Center under a new partner. During this time you will still be able to file tickets but will not be able to access your old tickets. We do still have your old ticket data on file and archived for historical purposes. If you have an existing ticket that has not been replied to, we are in the process of trying to import that ticket data into our new system. If you wish to file a new ticket regarding your situation, we suggest that you do so so that you don't have to wait on export and be any further delayed. Our new Help Center is still in its infancy stages, so we apologize for the minimal lay out thus far, but rest assured it will be alive and kicking in the future! We want to thank you for your patience and understanding as we revamp the Help Center and ticket flow process to be quicker and more efficient.

You can reach the new Help Center by going here: Gaia Online Help Center

Zero Omega

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Post: 63632027_1965 created on Wed, 14 Jun 2017 00:06:01 +0000
Posted: Wed, 14 Jun 2017 00:06:01 +0000

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