FrailHeart
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вυт ∂ση'т ℓσσк ∂σωη вє¢αυѕє, ι ∂ση'т кησω, ƒαℓℓιηg ιѕ ƒαтαℓ ƒяσм тнιѕ нєιgнт
It's not really too surprising that staff members don't understand how the economy works like non-staff do. I mean, really, while they may be playing members, they do have responsibilities. There's absolutely nothing wrong with that.
I just think that there should have been some more beta-ing, like an on-going feedback thread before the feature was released, with a screen of a possible formula, asking if you think this is cool or not while still releasing the components. I also think that this QA thread should have been made as soon as Alchemy was released. I'm fairly (I think about 95%?) certain that the QA thread for the OM came out on the same day (or within 48 hours of the feature's release). I think both feature releases are fairly indicative that developers and artists have... no real clue about how an average Gaian's experience is, and aren't willing to learn.
Which... is quite frankly, a problem. You see, Gaia wants to be a company. Most users (most dedicated users), want Gaia to be a company. Good companies have good customer service, which requires the company to know and understand what it's like to be in their customer's shoes. Sometimes, yeah, there's nothing to do but say "sorry" when your customers are pissed, but we don't even get that. :/
We basically caught them trying to release a feature that was sort of slapped together and shoved onto the site without any real and deep thought, and now they're trying to cover it up like they've been developing it for years. And so users are super pissed because it alienates almost every user in the process, and people aren't listening to our feedback. Then, we get someone who hasn't even worked on the project telling us to, basically, stfu we planned it like this get over it. Oh, and then they pissed off so many members by telling them that they weren't dedicated enough to Gaia because they weren't "hardcore" enough to play Alchemy. Yeah. Yeah...
They don't understand how an average Gaian feels (lol).
I dunno, just my two cents on that, yeah?
Edit: What is with me and effing up the code? XD
ι кησω тнαт ι ѕнσυℓ∂ нανє ηєνєя нєℓ∂ уσυ υρ тнιѕ нιgн, тнιѕ нιgн
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ι кησω тнαт ι ѕнσυℓ∂ нανє ηєνєя нєℓ∂ уσυ υρ тнιѕ нιgн, тнιѕ нιgн________
There's no doubt the release was very poor, and the timing couldn't be more awful with all the other events going on. However, though they should of put the effort into this at the very BEGINNING, I can't say I am not thankful for them trying to amend it now.
I didn't want this feature to be thrown away, cause if that happens, the items that are featured in this system goes with it. Needless to say, I reeeeeeally want them.
I completely agree that they should of had a beta version, or at least some "test subjects" /poles to get a better consensus. If they would of tested 20 random people, they would of seen the immediate general problems with this feature.
We can only hope that from this mistake they will find better methods to release features as big as this. Preferably NOT when several other new features have just been launched ( outfits, Pie Hard Event, Monster Galaxy, zOMG expansion).
I mean, if it wasn't obvious that the feature needed more fine tuning, I still would of expected them to wait to release this feature, especially with so many other things going on. I wouldn't want this interfering with other new games and events, and visa versa. No one would of been upset if they had wished to postpone the releasing of the Alchemy feature, and I doubt that Gaia sincerely needed this to be presented immediately like they did.
Nevertheless, this has attracted much attention, they are working on plausible solutions, and we will see in the upcoming weeks if things really start to change, But you can bet your horses that if they don't deliver on their promises, a lot of people will be right back to square one. Right here babe <3
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