1. I wish they would be able to fix the games, or at least make new versions of them. Currently there are several shops that are just wastes of space because the game or feature for them is dead (the aquarium, the casino, etc)
2. I really want to see more events and just stuff that helps connect with the site in general, since I think that would really help with getting people to join or keep coming back to the site. I remember back when they would send out story updates for evolving items or the gacha items and it felt really cool to see, even if you weren't going to be buying it. But both times I've recently come back from hiatus, I haven't seen any of these, and it just felt kind of vacant. I recently tried searching for 2k22 items to see what the holiday prizes looked like last year and didn't find anything...I really hope this was just a fluke and that they haven't gotten rid of the holiday event freebies. gonk
3. I wish they would do updates for the gold/plat shops more! I know they aren't a priority since they don't make much money, but I think it's good to have plenty of options for new players. I miss seeing the new items in them (especially for Cross Stitch which is completely dead now...)
4. I think making home/room decorating a big feature for the site would be very beneficial. Currently there's a huge market for "cozy games" like Animal Crossing or Stardew Valley, and decorating your home is a large appeal. I wish we had a cute, fun decorating gimmick like Line Play does tbh.