get a new laptop lol i just got mine on tuesday. ASUS. i wanted to get a Toshiba, but my cousin told me a rumor said that the quality has been getting low.
Asus last longer for life of usage now. but it depends on you. i got an A555L 15.6" Core I5,the only thing i don't like is the graphic card since im retired from playing games already
and also window 8, i prefer window 7... window 8 suitable for touch screen. actually i have friends that are using toshiba and they said they have never service it once for a few years already, you can consider that too. if you got used with apple, that's awesome. xD because i used that like 5 months and still hate it.
dell otherwise has very good customer service but how long can it last if we keep asking for service for the poor quality. the end of the day when the warranty is off, we have to pay much for the service =v=