Aw, okies... but I still hope they can, or decide, to help.
Well, I try to get on. Classes started again so it'll be difficult. But yes, if you do ever decide to quest for some items I'll try to help you out if I can.
Oh, yes! I do remember you. Its nice to hear from you again. ^^
I'm sorry to hear that though... that's horrible. They really shouldn't ignore you.. how long has it been since you tried contacting them?