Don't expect a nice reply as this Sansa support tech (and really those at Dell as well) learned. This is my reply to her email response in reply to my complaint that my Sansa Sandisk clip zip mp3 player is having problems holding its charge and has never lasted the promised 15 hours, with all power saving features a go, since I took it out of the box.
She asked, and provided a link that posted this as a possible problem, if the usb charger was plugged in properly!
I guess thinking the populace of America is so dim as to not know how to plug a usb into a usb port is rich, seeing our current state of government affairs, but no I plug it in right and with the cord that came in the box.
My computer is not set to sleep or hibernate while plugged in and it remains plugged in about 99% of the time especially while the mp3 player charges. It's an Hp pavillion if that information has any use. The player is set to all power saving features as well.
On the "Factors affecting Sansa battery playback time" link I saw something about the 'type' of headphones? I use Skullcandy regular headphones, the earbuds in the packaging I kept for backup only. I hate earbuds they hurt my ears, but moot point headphones shouldn't kill a fully charged battery in less than a day, if they are this product was faulty before being assembled and had no hopes of ever competing with the I-pod brand.
The part bolded and italicized is the best imho and got my point across well I must say.
· Wed Jun 26, 2013 @ 10:25pm · 0 Comments