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plexi_lexi
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Tips to the Unfairly Banned
I received several PMs and even profile comments from people asking or needing help on how they can restore their banned account, which were also banned for the same reason - "profitting from botted gold". I will do my best to help those who were unfairly banned, sadly there is only one me and there's a lot of you. Hopefully this little journal entry can help for it's the most that I can do with the little spare time that I have.

Before I proceed I would like to remind people, that both in Gaia and Real Life "THERE IS NO PERFECT SYSTEM" - as human beings no one is perfect and so any application or system made by us humans are never perfect.

Considering there is no perfect system below are several DOs and DONTs to the unfairly banned users, their supporters and haters

arrow UNFAIRLY BANNED USERS:

Dont react violently to Gaia Admins and Moderators
- This wont get your account back and definitely wont help your case

Dont Start a hate crusade against the entire Gaia system
- Just because a certain flaw on Gaia's Judiciary System on botting doesn't mean 100% of Gaia's site and game features is terrible and worth destroying

Dont PM several Mods & Admins about your banning
- Not ALL mods and admins handle banning cases, if you think you are banned and you want to find out how and why, contact an Omnimoderator

After talking to an omnimoderator and getting the information you need about your banned account, complete the feedback form
- Make sure to be as detailed as possible, provide all available evidences to prove you are unfairly banned, like links to your threads (charity, quest or store), screen capture of your paypal account and ebay accounts (to prove you dont purchase virtual gaia items with real money), explain your connection with possible related banned accounts (siblings, shared mules etc). Sometimes if your feedback is insufficient, Gaia will require a 2nd email from you for additional information needed - again it will take another 3-5 weeks to get a response, so make sure to place as much information as you can on your first message to make the communication/investigation process short.

BE PATIENT
- There's too many gaia users and not a lot of admins/moderators to manage the site. It takes awhile for moderators to read your submitted feedback, I am guessing base on my experience that there is a 3-5 weeks backlog on banned cases. Dont submit AGAIN because you are tired of waiting, this wont speed up your case and your adding more unneccessary REPORTS.

Fight for your case as smart as you can.
- Dealing with ignorant haters is not smart, letting your banned account stress you is not healthy. Lying about your case and posting incorrect information is not adviseable. If you did NOTHING wrong there is no need to Extend the TRUTH or LIE about it.

If you still want to play Gaia, dont be afraid to create a new account, or use an existing one
- Always remember, you started gaia with NOTHING, so starting over while waiting for your account to be restored is NOT a major lost - any item can be regained through hardwork even without the help of friends.

DONT BEG or ASK for DONATIONS
- This only makes things worst for you and it discourages possible donators. Donation is a choice, asking or begging friends and other users to donate is no different from OBLIGATING them to give. If you need help, setup a quest thread or setup your quest in your journal. This way you can inform friends and users about your unfair banning and the same time post the items and gold you need, you never know a random user may help you gain it ALL back with just a single trade smile .


Try to be as positive as possible
- Despite your empty inventory you are very knowledgeable on how to earn gold and how the system works. The experience of losing an account UNFAIRLY is still beneficial, for this will help you identify REAL friends from FAKE ones, know existing enemies and AVOID them, help educate friends and other users to avoid getting banned for the same reason, and of course you learn from it and the knowledge acquired helps you become a better person - just remain as positive as you can, bad things happen to give way to BIGGER and BETTER things .


arrow SUPPORTERS:

Investigate first
- Before you support or help someone you think is unfairly banned, make sure you review all available information about the user. Reading their past post, talking to their friends, journal entry and other things related to the user. Investigating WHILE USING your COMMON SENSE will help you come up with a better judgement. Dont TRUST HEARSAY, better focus on existing ACTIONS of the said user and test their credibility as a member of GAIA ( like member for 2 years with clean records, has reputable friends, guilds, threads, legitimate means of making gold, etc).

Respect the Banned User's Wishes and/or Requests
- You cant consider yourself a supporter if you refuse to respect the wish/es of the banned user you support. Requests and wishes were made by the banned user for they believe these wishes/requests are beneficial to them. Example: Informing people to not send donations to him/her - this way possible problems with POSERS and scammers can be avoided.

Dont OVER DO IT!
- All unfairly banned users appreciate any form of support you can offer, like a message of support, donation to their quest (if they have any), providing information you think may help the user's case, continue their existing gaia projects and difussing situations that were made to DISCREDIT the said user. BUT REMEMBER DONT OVER DO IT! Too much support can become ugly even creepy - you dont want people to label you as a suck up, you also dont want them to misunderstood and think the said user DIED in real life. Remember BIG or SMALL help are labeled the same, even the thought of helping is appreciated a LOT so there is no need to go OVER BOARD when it comes to helping or supporting a banned user.

Avoid CONFLICTS
- You cant expect everyone to be on your side, arguments are bound to happen between users, everyone have different views on things - banning related or not. If you can avoid heated discussions, avoid it. If you cant avoid it, control yourself and try to handle it as smart as possible without offending anyone or violating ToS. Last thing you want is make the banned user feel bad that you were banned for defending him/her.

arrow HATERS:

Do not JUDGE base on assumptions
-Not unless you are directly connected to the said user and the reason behind their banning. You shouldn't judge base on hearsay even if it is from someone you thought is a reliable source (not unless it's from the actual user himself/herself along with a detailed investigation)

Avoid posting your anti-supportive opinion in threads that support banned users
- You are just asking for trouble if you post your anti-supportive message/s in threads that support the banned user, this is no different from trolling and you can get yourself banned.

Avoid naming banned users or setting such users as examples in community threads/discussions
- It's never considered a good way of using your freedom of speech if you used it to discredit or attack someone - even if it is TRUE or FALSE. Regardless if your motive is to discuss a topic that revolves around the user it is considered a banned user's topic and not a community topic. You are only risking yourself from getting embarrassed and labeled as a jealous insecure individual.

If you confuse jealousy with hatred try not to make it obvious
- Stalking and harrassing supporters and/or anything related to the banned user wont do you any good. Your plan of discrediting the user will only backfire, you help increase the number of sympathizers not counting the fact you destroy your own image and credibility. This can also be used as grounds to get you banned for violating ToS - continued harrassment is a serious offense. If you think you are gaining supporters, actually you are only gathering people as jealous and insecure as you, doing so will only make you a part of a group that are miserable and/or insecure - such group use their time to attack or discredit a person because the said person have achievements they are most likely incapable of achieving--- this group are what we sometimes call as LOSERS wink


Hope the information above helps, my final message to the following:

To the unfairly banned users - I wish you goodluck in getting your account back - remember PATIENCE is a VIRTUE

Banned users supporters - I am sure your help/support are greatly appreciated by the banned user expect your good deeds to return - GOOD KARMA is always GOOD

To the anti-banned user
- as long as you have good and valid reasoning, I wish you goodluck in fighting for what you believe in

Confused anti-banned users
- Jealousy is good if you use it to motivate yourself to become a better person, trying to pull down a person you are jealous of and HATE them for it will only make things worst for you.

Pretending to be unfairly banned - You have my sympathy, for you lack respect for yourself and to the people who supports you. You cant expect great things if you are dishonest to yourself and the people close to you.



THERE IS NO NEED TO BE UPSET OR DEFENSIVE IF THE NEGATIVE DESCRIPTION ABOVE DOESN'T APPLY TO YOU!






User Comments: [86] Viewing page 2 of 2 · Goto Page: « 1 2 
Legend Of The Moon
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comment Commented on: Fri Oct 20, 2006 @ 03:46am
So sweet of you to post this. =)
You should have seen the look on my face when I saw your latest post...
"She's BACK? plexi_lexi is BACK?!"
I was so happy...you, in yourself, are proof that with a calm mind and friendly support, anything is possible.
By keeping it together, you regained everything you had lost, and then some.
Kudos to you! =3
I support your right to be here, and I admire your kindness towards the Gaian Community.

Sincerely,

Moon Child heart


comment Commented on: Sat Oct 21, 2006 @ 07:59pm
Absolutely wonderful; thanks for this. 3nodding



SAMMIwich
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Onabopq
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comment Commented on: Mon Oct 23, 2006 @ 04:16am
wow, you're so inspirational. crying
saving this for future reference!


comment Commented on: Thu Oct 26, 2006 @ 05:03am
Gaia, Terms of Service, section 5.

Eligibility; Account Information. Gaia Online IS not available to persons under the age of 13 or to any Members suspended or removed from Gaia Online by Gaia. You agree that the information you provide to Gaia on Member registration and, at all other times, will be true, accurate, current and complete. You also agree that you will ensure that this information is kept accurate and up-to-date at all times.

This bars previously banned members from rejoining? I only question this, because I believe in second chances.

I have never been banned, nor have a crossed gaia's Terms of Service, and I am well read in its interpretation.

I was wondering how so many banned users have accounts, especially when it states that in the Terms of Service itself. I do not mind all of them back, I am just wondering because a friend has been banned, and he is unable to get his second chance that many have. I don't know if you read these, but I would deeply apreciate a reply on how to deal with consecutive bannings and second chances.



Ravenshroud
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Chibi Akane
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comment Commented on: Tue Oct 31, 2006 @ 01:43am
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Wow, thanks for the info. ^__^


comment Commented on: Fri Nov 10, 2006 @ 11:07am
very well said, unfair banning do happen but its always possible to get your account back, i know 3 samples now who were unfaily banned and all got their accounts back (this includes you and me XD)



Brain Akazariua
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Forgotten Profile
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comment Commented on: Sun Nov 12, 2006 @ 04:50am
"You can regain your items thru hard work..." Bull... Yes, you can obviously regain them by working your a** off.. but who's gonna give you the real money you spent on them... and also what if you never get your account back? does that mean that all the time and effort are going to go to waste just because you were "suposedly" botting..? ^^

But oh wells, They should really start doing something about it... besides doing, nothing... or at least make it seem like they care. xd


comment Commented on: Fri Nov 17, 2006 @ 09:03pm
Ummm... Hi how i buy ia house? how much it cost? plz help me now that i know you are a helper



knightblu3
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Mera Hei
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comment Commented on: Sat Nov 18, 2006 @ 04:38am
Thank you very much, plexi_lexi.

I shall bookmark this just in case.


comment Commented on: Tue Nov 21, 2006 @ 03:28am
Those are some very useful tips =D



Sheikeh
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Arthur Jerkland
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comment Commented on: Fri Dec 01, 2006 @ 03:14pm
Tjis really helped me, thanks. I just gotta be happy and wait. ^^


comment Commented on: Sun Dec 17, 2006 @ 04:32am
I was unfairly banned and did all those things, but unfortunately I was told there was insufficient evidence to support my innocence... Not sure what exactly they wanted from me since they wouldn't give me any real information other than to fill out a feedback form and pray to the mighty internet god that someone actually tried to help me...



Stalin the Penguin
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Joksta
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comment Commented on: Tue Dec 26, 2006 @ 07:45pm
Thanks for the info lexi, I'm very happy that everything worked out for you and hopefully things work out for others who were unfairly banned as well. 3nodding


comment Commented on: Wed Dec 27, 2006 @ 05:48pm
Um, didn't you like, y'know, buy gold off of eBay?



Doktoro Esperanto
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Sakura_Madison
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comment Commented on: Mon Jan 15, 2007 @ 08:47am
Thank you for all the information that you posted here. My friend sent me a PM about this and I am glad to hear I am not the only one with a banned account. I worked so hard on my account and found out that I got banned. I am just patiently waiting and hope for good results.


comment Commented on: Fri Jan 19, 2007 @ 03:32am


thanx Eyria who give me this Links biggrin

my main account is Hunterornithocheirus for HunterX Investment Group Owner!!
and i just get banned so i still working to Pm Green Mod ..hope i get reply asap wink




MingYuGon
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Jade Swiftwind
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comment Commented on: Sun Feb 18, 2007 @ 06:04am
Thank you Plexi for the Information and Guidelines for the banned user.

I have never been banned before. But you have reminded me of some things that sometimes I forget as I wander around Gaia online.

Someday, when I get all my thoughts togeather. I hope to write or have someone write something long the lines of the "Golden rules" to Gaia.

anyway thank you again. Plexi.


comment Commented on: Sun Feb 25, 2007 @ 03:20pm
Thanks!

I'm gonna suscribe your journal for future reference.



Dominican-[80]
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Strawberry Gelatto
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comment Commented on: Thu Mar 01, 2007 @ 05:05pm
[color=mediumpurple][size=9][align=center] .::[img]http://i27.photobucket.com/albums/c168/rainydays5959/thpink_butterfly.gif[/img]::. [/color][color=stealblue] [img]http://i27.photobucket.com/albums/c168/rainydays5959/bump.gif[/img] Hello dear Plexi, my name is Annie I am a gaian you dont know but I will love you to know me and to know you , I live in Argentina South Pole, I have been in gaia since September 2006 and I get to know you through a friend who was trying to get information for me about unfair bans , yes I have been unfairly banned (you must be tired of this) so I checked and went to read your journal and find useful information. I never reacted on an agressive way against anyone and i dont hate Gaia for this just that I felt deeply sad and depressed because I made (built up) who I used to be with so much effort and love and...did so many things for this place...and then one day..it was all gone....not only the items which I received from so many friends who love me so much and did great effors to get me the items sometimes even putting their own wishes on wait to get things for me....my art, my profile, my guilds, my threads, my friends list ....my identity.... I used to be Trinitydoll http://www.gaiaonline.com/profile/index.php?view=profile.ShowProfile&item=4750104 you can see me there looking cute and I eve had the luck to get an Angelic bed on my house....I was so much happy when it came from a blue box.... My friends were desperate tehy made this place ....not because they thought it would work but because they were so sad they needed to express that: http://www.gaiaonline.com/forum/viewtopic.php?t=23221025&page=1 some other friends made some other threads but this is the one that resumes who I was and what I did.... I Have friends who have passes through this too...I had to combinve them not to quit..... I lost over 4 millions...and many things that cannot be messured in gold, I lost items that were so important for me like my kiki...and items which belonged to other people... Why am I writing to you? because very little people care....and you are certainly an angel from what I can see... I am so sorry to bother you with this...I am not begging I just wished you to see this...sorry again I havent sit and waited I had started (with very little gold) a charity for all people but specially for people in need like me (banned people) to have a better start, not feeling so alone this is my place, i do my best everyday there, there you can see my wishlist too waiting for a kind sould to help... [url=http://tinyurl.com/3ca4et][img]http://tinyurl.com/2uyqpk[/img][/url] I hope you can have the time to have a look, thank you so much for reading...so much...thanks a lot Annie.::[img]http://i27.photobucket.com/albums/c168/rainydays5959/anime_kitties-9811.gif[/img]::. [/align][/color][/size]


comment Commented on: Mon Mar 05, 2007 @ 05:21am
Hello, Plexi,

We haven't met before, but I came upon your journal in one of the quest threads. I was working on my quest thread and visited other quest threads. It is distressing to see how many Gaians that are questing have been banned lately for receiving botted gold or hacked items. I wonder now about the wisdom of creating this auction thread. It would be a huge setback if I were banned because of someone else's actions. So I bookmarked this guide just in case.

I saw in a thread that mods can monitor a large trade transaction. Would this be available to me when the time comes? How would I request a mod to monitor a trade? What type of mod would I PM for this action? Would monitoring a trade help prevent a potential ban?

And thank you very much for your time and consideration. Sincerely, RMIHS



Roy_Mustang_Is_Hot_Stuff
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zeroSenshi12
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comment Commented on: Wed Mar 14, 2007 @ 07:44pm
This is great help, Miss Plexi. My friend Lord Shinta Tatakami just got banned for the same thing you did... and I'm positive that he didn't. I'm going to show him this page, and hopefully we can get his account un-banned!

Thanks for taking the time to type this out!

-zero


comment Commented on: Tue Mar 20, 2007 @ 12:05am
Thank you so much for posting this in your journal! heart
I feel like I have a hold of the situation again.
I was unfairly banned for botting yesterday, I've been so stressed about it, but I feel a bit calmer now.



`K a w a i i
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Gachetemas
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comment Commented on: Fri Apr 06, 2007 @ 01:56am
Is there anything I can do if I believe I have been unfairly banned from a Guild?


comment Commented on: Wed Apr 11, 2007 @ 01:20am
My other account longdrag was hacked then banned :[ I wish i had my kiki back



Gold Ninja`
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the-final-countdown
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comment Commented on: Mon Apr 23, 2007 @ 10:59pm
Thank you very much for writing these tips, I too have been banned because of the "not perfect system" and I'm trying to get my account back. I find this post interesting and helpful. Thanks for thinking about others who are in the same situation as you were ^_^


comment Commented on: Thu May 03, 2007 @ 04:38am
Thank you for the information, it is very helpful 3nodding



Nitemare_whore
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Coyotecom
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comment Commented on: Sat May 26, 2007 @ 01:55pm
This is indeed very helpful, and refreshing to know that you did not in fact perpetrate botting yourself. With the recent round of Subeta related hackings (due to a certain site admin's security oversite/people having the same pass/name combo for every site) many people have had their items stripped and then were used to troll and eventually banned.

You should smile at the fact that those that did this were very upset that your name wasn't on the Subeta lists. You should look over your shoulder more because they knew an awful lot about all your items and quests. You have stalkers. eek


comment Commented on: Thu Jun 14, 2007 @ 12:54am
Wo bu zai tao kong xu ri zi
Zhe yi lu dou bu zai ao
Ye xu ai qing jiu shi shu neng sheng qiao
Ni jue dui xiang bu dao wo duo ke wang
Rang sheng huo ran shang yi xie yan liao


thanks for the info, I'll keep that in mind. =)
<3


Shi hong cheng huang huo lan dian zi dou hao
Yi juan yi juan de wei rao
Zhong yu neng zi zai de tan cheng shuo ai ni
Huo yi dian jiu ran shao



Yuffie__Kisaragi
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Madame Michelle
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comment Commented on: Tue Jul 24, 2007 @ 04:50am
My other account got banned for no reason and i would really like your help.

I'll pm you....

3nodding sweatdrop


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comment Commented on: Sat Sep 29, 2007 @ 11:23am
Very informative.



Squeeble17
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lxSilentStormxl
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comment Commented on: Sat Sep 29, 2007 @ 04:13pm
nicely written this is certainly helpful. thx for taking the time to write it


comment Commented on: Tue Mar 25, 2008 @ 06:39pm
Sorry, an unban will not be possible. In accordance with our standard
moderation practices, your account must remain banned. You can,
however,
create a new account, if you like.

--
Muscular Baby
Gaia Online Member Services


Looks like I don't have a chance of getting my account back sad



SatansAngel_28
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prettiestprincess8
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comment Commented on: Fri Mar 28, 2008 @ 06:26am
thanks for the infomation


comment Commented on: Tue May 13, 2008 @ 09:55am
In response to Taligator's comments...

Meh, I don't mean to be rude, and I know this was an old comment, but reading your self-righteous comments simply makes my blood boil. burning_eyes What bothers me more than anything else is the bad name you are giving to Gaia Interactive.


Second, on the topic of "Unfairly Banned Users", to me, there is no such thing. We don't ban for grins and giggles. We ban for reasons that are supported by data we've collected. Is this data ever wrong? Rarely. Is the situation not what it appears to be? Possibly. We review the bans as they are contested to find out more information and we then can make a change or we can stand by our decision.

If that is the case, then how come when your "data" is proven to be completely circumstantial and inconclusive, do you still refuse to admit wrong-doing? Why, when you have no evidence of any Breach of Contract, do you refuse to even refund the unused Cash Balance which was paid to you as a trusting consumer with U.S. Dollars, expecting you to honor the service you are expected to provide in return?

Let me please remind you that you are representing an otherwise well-respected multi-million dollar corporation. May I humbly request that you act like it?


PS: I won't deal with banned cases through PM - unless I specifically request it.

Why then, did you request a direct PM, then refuse to answer the inquiries of the account holder whom you requested the PM from? Was this merely to brush me off and get me to remove myself from the case?


@Plexi_Lexi - Thank you for posting this entry. It is very well-written, and very helpful. You are indeed a true trooper for the cause of the Gaia community. You show that you care not only about those in the community who have been victimized, but also about those who overseer the community and must handle these cases.

I am sorry for the arrogance in Taligator's comment, as she does not represent Gaia very well. I will assure you that the majority of Gaia Moderators, Omni-Moderators, and Administrators do not hold such Totalitarian views as her.

Just so you know, Taligator is not a moderator as you mistakingly called her. She is an Admin, and Team Lead for Gaia's CSR Team. Her callous and pompous remarks to somebody like you who is helping out both the community and the management with your words was not only uncalled for but also, again, very poor representation for Gaia Interactive Inc.

Don't let her comments get you down... Gaia would not be the great community it is if all the management felt the way she does. Yes, there IS hope for unbanned accounts, if placed into the right hands.

@ all others reading this: Please don't let ignorant people like the individual I responded to in this comment, make you feel that you're a bad person or that you've done something wrong, when you know that you have done nothing but show love to Gaia and its community, supporting Gaia in word-of-mouth, your own cash, and your own time and energy.

There may be a few people on this website who will take advantage of your support and trample it to the ground, but there are many more here who will support you and show compassion and understanding. heart



Ned-san
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DannY PhantoM GhosT ZonE
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comment Commented on: Tue Jul 15, 2008 @ 08:29am
Hi this thread is very useful it is my first time i banned for some reason i was hacked. I hate gaia in that time but i think I will not be looser so i decided to find something to help myself to up and rich again. Thanks.


comment Commented on: Fri Nov 07, 2008 @ 02:10am
I dont Understand this!! domokun stressed



calanthidum
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User Comments: [86] Viewing page 2 of 2 · Goto Page: « 1 2 
 
 
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