Height: Please give both feet and meters!
Bodytype: Is the character tall and lanky? Short and brawny? Slim but busty? Does s/he work out a lot, so it shows?
Facial Features: The shape of the face.
Hair: What colour is the hair? How long? How is it normally styled?
Eyes: What colour eyes, and how do they look? Are they narrow slits, or large and expressive?
Special characteristics: Any special characteristics that might identify your character, such as a tattoo, or a special birthmark? Maybe scars from earlier battles?
Clothes: How does you character dress in civil? Do they dress completely different from their hero alias to hide their identity, or do they take it easy?
Try to give 3-5 different positive AND 3-5 different negative traits. Remember to keep the character somewhat balanced.
Family: Do you have any? If so, how is your relationship with them?
Housing situation: Where does your character live?
School: How long has your character been at the Academy?
Work: (only applicable to Heroes) did you stay and teach at the academy? Or do you have a job on the side of your heroic business? Or did you perhaps decide to not hero at all, and just get a normal job?
Backstory: What is your backstory? Not the hero backstory, but the civilian backstory.