Only real suggestions I have are more towards tracing where the problem is. I'm assuming you've cleared your cookies/caches, of course.
Tracking it down would require you being able to try both on another computer you know is working for the game using your account and (very useful) trying to play on your current computer using another account. If either of these also glitches, you have your source - either computer (if nothing works on yours and you can play elsewhere) or account (if other accounts do work on both systems and yours is affected)
Beyond that, report the bug on the thread at the top of the forum, start praying, and hope that in a few months they do another bug sweep and catch yours. That's about the only support you'll get from Gaia, sadly.