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Catena Carswell

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Post: 96622875_1 created on Wed, 15 Apr 2015 02:21:08 +0000
Posted: Wed, 15 Apr 2015 02:21:08 +0000

...Am I ever going to get the $7.50 back I dropped for this useless, soulbound, unwearable bloodstone gem?

n.b.: I would much, much rather have my money back than be told it's going to be used in alchemy or something in the mysterious distant future maybe

Myrielle

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Post: 96622875_2 created on Wed, 15 Apr 2015 02:25:41 +0000
Posted: Wed, 15 Apr 2015 02:25:41 +0000

You missed the time when they did offer the refund for those things back in...ummmm...2011 or 2012...I forget. Did you qualify for it back then?
Does it have a gold sellback?

KingMemphis is mentioning (but not confirming) that there is a chance that zOMG items will be used in Alchemy.
http://www.gaiaonline.com/forum/site-feedback/refund-for-power-ups/t.96621441_13/#13
If they unsoulbind it, maybe you can get a good price for it when the time comes.

Sevalle

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Post: 96622875_3 created on Wed, 15 Apr 2015 02:31:40 +0000
Posted: Wed, 15 Apr 2015 02:31:40 +0000

Are those things still soulbound? I think their sell back is 50k gold regardless.

Catena Carswell

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Post: 96622875_4 created on Wed, 15 Apr 2015 02:49:21 +0000
Posted: Wed, 15 Apr 2015 02:49:21 +0000

Sevalle

Are those things still soulbound? I think their sell back is 50k gold regardless.

still soulbound, and the sellback is 50k for an item that cost seven dollars and fifty cents

That is the only refund that was ever offered on the bloodstone gems and it was a shitty deal when they first offered it and it's an even shittier deal today

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Post: 96622875_5 created on Wed, 15 Apr 2015 03:14:46 +0000
Posted: Wed, 15 Apr 2015 03:14:46 +0000

Definitely missed the refund period, which was only for amulets purchased a week before Deadman's Shadow became permanently open to the public. [Source]

There was also a limited time offer to unsoulbind your amulet by visiting a specific thread, although it looks like it's been removed from public view now. Considering zOMG isn't coming back, they should really allow unsoulbinding those now.
[Source]

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Post: 96622875_6 created on Wed, 15 Apr 2015 04:04:19 +0000
Posted: Wed, 15 Apr 2015 04:04:19 +0000

Let me look into that for you guys, and I'll get back to you all tomorrow when I am in the office.

Strolling Orca

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Post: 96622875_7 created on Wed, 15 Apr 2015 05:03:40 +0000
Posted: Wed, 15 Apr 2015 05:03:40 +0000

Kill Hybrid

Clicking the unbind rings here unbinds the amulet too. Or at least it unbound mine for some reason rofl

Rathraq

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Post: 96622875_8 created on Wed, 15 Apr 2015 05:18:25 +0000
Posted: Wed, 15 Apr 2015 05:18:25 +0000

Should just do away with the time frame and just refund those that have unused zOMG! Items. I mean we are just going to put the GCash back into Gaia anyway.

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Post: 96622875_9 created on Wed, 15 Apr 2015 05:44:35 +0000
Posted: Wed, 15 Apr 2015 05:44:35 +0000

If you spend real money on a virtual thing on a website, you have to accept that at any time without warning, that website could get shut down for any reason. That's... kind of something that just goes with using money like that. Since Gaia itself is still up and active, I can see why you'd be asking for a refund of some sort, but you kind of have to accept this fact as well.

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Post: 96622875_10 created on Wed, 15 Apr 2015 09:29:11 +0000
Posted: Wed, 15 Apr 2015 09:29:11 +0000

Rathraq

Should just do away with the time frame and just refund those that have unused zOMG! Items. I mean we are just going to put the GCash back into Gaia anyway.

i agree. imo, putting a time frame on "UN-used powerups" is ridiculous.

Lucht

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Post: 96622875_11 created on Wed, 15 Apr 2015 13:01:51 +0000
Posted: Wed, 15 Apr 2015 13:01:51 +0000

You know, Gaia didn't have to do any refunds at all. I think 6 months is reasonable. It's not their fault if you didn't use the items you purchased.

Sabishisa

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Post: 96622875_12 created on Wed, 15 Apr 2015 18:16:21 +0000
Posted: Wed, 15 Apr 2015 18:16:21 +0000

Lucht

You know, Gaia didn't have to do any refunds at all. I think 6 months is reasonable. It's not their fault if you didn't use the items you purchased.

They do if they want happy customers that will keep on buying, otherwise, all retail places would tell you all sales are final no matter what, but they don't because they want repeat customers as well as new ones.

The amulet was a complete waste for me since you couldn't equip and use it -shrugs-

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Post: 96622875_13 created on Wed, 15 Apr 2015 19:28:52 +0000
Posted: Wed, 15 Apr 2015 19:28:52 +0000

Here is why I think you shouldn't receive a refund for the item.
You bought it and you used it for early access.
Unlike power ups you didn't use, this item was used, the "soulbound" proves that.
Now if it wasn't soulbound, I could understand a refund.

You don't buy early access and then expect to get your money back when it goes public...

Years ago there was a 50k refund after DMS opened to public,
back then 50k was actually worth something.
If they were to do something about it, I think they should up the sellback price.

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Post: 96622875_14 created on Thu, 16 Apr 2015 07:13:43 +0000
Posted: Thu, 16 Apr 2015 07:13:43 +0000

Rathraq

Should just do away with the time frame and just refund those that have unused zOMG! Items. I mean we are just going to put the GCash back into Gaia anyway.

agreed. It's not our doing that shut zOMG down. If there are unused potions or CG bought items that weren't able to be used, there should be a refund for what is in our inventories not just what was purchased. But that's just me...

Janine Melnitz

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Post: 96622875_15 created on Thu, 16 Apr 2015 07:43:12 +0000
Posted: Thu, 16 Apr 2015 07:43:12 +0000

The TOS should be enough to explain why there shouldn't even be a refund. Gaia is being nice, I think.

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