I have a tissue
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- Posted: Thu, 06 Nov 2014 00:05:04 +0000
Hello, Gaia.
It's me again. I had an unfortunate emergency so I didn't have time to keep up this time. However, I'm back and I am happy to let you know of my impressions of how you are conducting yourself after you answer your members' questions.
The over-all:
To start your critique: your opening questions.
It's me again. I had an unfortunate emergency so I didn't have time to keep up this time. However, I'm back and I am happy to let you know of my impressions of how you are conducting yourself after you answer your members' questions.
The over-all:
- Good job on less spinning. I feel the answers were much more serious this time, at least a lot less placating. At least this time it didn't feel as forced as it has been in recent AtSes since they have returned. This is the kind of Q&A session I prefer instead of getting an insincere vibe from answers.
The best comparison would be like some person who works at a burger joint giving an obviously fake smile and speaking in a high-pitched, annoying voice on purpose as they take your order. Though, you get this sneaking suspicion that they want to spit in your food by the time you're done giving them your business because it's an inconvenience to offer their customers to "have it your way".
I can't stand that. I do appreciate how much better it was this time. It was much more professional and somewhat believable that you care about your members... up until I remember all the other answers that I've read in the past.
There is a lot that is still being unanswered, especially since it's fairly obvious you can barely keep up with the issues the economy has itself. There are more and more individuals asking about the economy and pleading for you to fix it before they open up to you again.
This means a lot to your members, if you haven't guessed. This means putting aside the poofy, ridiculous language of having a "modern"broken economy aside and actually showing us why you are allowing it to stay broken.
Something tells me that you are doing it because it's an easy cash grab and less because it's actually profitable because you don't want to spend the time on nurturing it. The "easy way" versus "the right way": Where the easy will always win out. I'd prefer to know if it's a conscious decision based on awful marketing/monetization because you feel it's smarter to be cheap.
Your lack of a schedule is also showing. We are still waiting for your phantom inventory arranger and outfit slots. zOMG should have been forecast out better, and this Towns vs. Towns2 thing is just annoying.
Regardless, I can't think of much else would be a priority over the last year then the Inventory Arranger and Outfit Slots If you want people to be more apt to buying more items to fill their inventory and use that Outfits Marketplace that lays forgotten. Your sales depend on items and we depend on you to use them. Your end of the bargain is not being fulfilled.
Please ask people not to use their page-stretching, retina-scorching and/or awful post styles, please? I can't imagine that post styles are a good thing to use in AtS.
Lastly, would you please make an information bank of stuff you will "consider" based on the singular feature it's being suggested for? It would be of use to you in the future when you go to make updates to let you know what your members want, and it would be nice to know what has been already suggested that you have seen.
To start your critique: your opening questions.
- Feature:
How come you just can't have any consistency in your communication with users? If you don't know what zOMG! will be back up then it would be easier to say, "Sorry, guys! We have no idea when it will be back up because it's a big issue we are fixing!" That would be tons better than making your user wait. If you haven't noticed, we get pretty damn impatient when you say "soon" or some other patented word that is a professional way of saying, "I have no ******** clue."
Games:
Thanks for the info on the Achievements. It won't benefit me, but others will be happy.
Items:
You're not getting "patience" and "understanding" here. This whole thing of, "We reserve the right to do whatever," is grating. This is is why you can't be trusted and have lost a lot of brownie points.
Your idea of a "glitch" is fairly varied on its own, and if something is broken then it's broken. If something is sub-par then it's sub-par. You're making it and people are buying them, so why can't you fix it if it's not up to the standard your users expect? We've come to expect sub-par products and services from you. If your artists are doing this on their "free time" then you need to consider giving them time to fix the issues that exist.
Items should be in as close to perfect when something is brought to your attention. Most of these items are purchased with Gaia Cash or through some sort of RIG !!!that is ALSO bought with Gaia Cash!!! and if people are buying an item then they should not be risking the purchase of something that's broken that has a chance of remaining broken FOR YEARS.
All over again, your artists probably have too much on their plates, and if it is this much of a problem then you should beta test every one of your items to ensure that people are getting something that is worth the overpriced cash value. No amount of updating your reporting systems will change the fact that it's still going to fall to the same issues as it has in the past.
Your idea of a "glitch" is fairly varied on its own, and if something is broken then it's broken. If something is sub-par then it's sub-par. You're making it and people are buying them, so why can't you fix it if it's not up to the standard your users expect? We've come to expect sub-par products and services from you. If your artists are doing this on their "free time" then you need to consider giving them time to fix the issues that exist.
Items should be in as close to perfect when something is brought to your attention. Most of these items are purchased with Gaia Cash or through some sort of RIG !!!that is ALSO bought with Gaia Cash!!! and if people are buying an item then they should not be risking the purchase of something that's broken that has a chance of remaining broken FOR YEARS.
All over again, your artists probably have too much on their plates, and if it is this much of a problem then you should beta test every one of your items to ensure that people are getting something that is worth the overpriced cash value. No amount of updating your reporting systems will change the fact that it's still going to fall to the same issues as it has in the past.
Items/Inventory
You mean you can't be arsed to do the research yourself? You're just as awful at doing actual marketing research.
And, no, just because people buy them doesn't mean it's a good idea to sell. Drug dealers also work on this same philosophy.
And, no, just because people buy them doesn't mean it's a good idea to sell. Drug dealers also work on this same philosophy.
Questions from throughout the thread:
link
I really wish you wouldn't say things like this. If you're not going to do it and push updates before 2015 then there is no reason to get your members' hopes up for improvements and updates. You just keep letting us down.
I really wish you wouldn't say things like this. If you're not going to do it and push updates before 2015 then there is no reason to get your members' hopes up for improvements and updates. You just keep letting us down.
link
You're kidding, right? That sounds more like a lack of creativity if you can't get two white shirts to look vastly different.
Pockets, seams, embroidery, cut, longer tails, knee-legnth, middrift-cut, tucked in, rolled up, layered, 3/4s-length sleeves, cap sleeves, off-the-shoulder sleeves, puffy sleeves, bell-style sleeves, transparency of fabric, texture of fabric, different necklines, wider lapels, buttoning in different directions, dual-tone, tie-die... And then combinations of any of those, and more. That's how fashion designers do it in the real world so I have no idea why you can't be as "innovative" as them with two white shirts.
You're okay with making a black-brown that is only a few shades from black and releasing that as a separate item, so why is this a problem?
Arm mods and leg mods can be great, but there are so many flaws- including the tiny-foot syndrome, gangly arms that disproportionate to the base, broken ankle/knee angles, and layering problems that you won't fix- that come along with base-modifying items. I really don't know how these can be better. "Innovation" is not the best word to describe what you're doing with these.
hinthint: The torso doesn't move so pairing leg and arm mods with a stationary middle makes the avatars look awkward and bent. Arm and Leg mods are rarely done with the appropriate 3/4s view that the avatar originally possesses. They are usually done with a straight-on view that is absolutely weird.
You're basically cutting yourself off at the knee and disregarding the potential that similar items can have. Not everyone is going to like that one white shirt that you seem to be afraid of "duplicating".
You're kidding, right? That sounds more like a lack of creativity if you can't get two white shirts to look vastly different.
Pockets, seams, embroidery, cut, longer tails, knee-legnth, middrift-cut, tucked in, rolled up, layered, 3/4s-length sleeves, cap sleeves, off-the-shoulder sleeves, puffy sleeves, bell-style sleeves, transparency of fabric, texture of fabric, different necklines, wider lapels, buttoning in different directions, dual-tone, tie-die... And then combinations of any of those, and more. That's how fashion designers do it in the real world so I have no idea why you can't be as "innovative" as them with two white shirts.
You're okay with making a black-brown that is only a few shades from black and releasing that as a separate item, so why is this a problem?
Arm mods and leg mods can be great, but there are so many flaws- including the tiny-foot syndrome, gangly arms that disproportionate to the base, broken ankle/knee angles, and layering problems that you won't fix- that come along with base-modifying items. I really don't know how these can be better. "Innovation" is not the best word to describe what you're doing with these.
hinthint: The torso doesn't move so pairing leg and arm mods with a stationary middle makes the avatars look awkward and bent. Arm and Leg mods are rarely done with the appropriate 3/4s view that the avatar originally possesses. They are usually done with a straight-on view that is absolutely weird.
You're basically cutting yourself off at the knee and disregarding the potential that similar items can have. Not everyone is going to like that one white shirt that you seem to be afraid of "duplicating".
link
Why is this a thing? Stop making stuff and leaving it to sit. You're wasting so much time and money on this on behalf of paying people to work on them and your users who buy your products to fund this stuff.
Step it up a few notches. This is an awful way to conduct your features.
Why is this a thing? Stop making stuff and leaving it to sit. You're wasting so much time and money on this on behalf of paying people to work on them and your users who buy your products to fund this stuff.
Step it up a few notches. This is an awful way to conduct your features.
link
This is a terrible way to go about producing items. The way the Humanoid->Animal->Humanoid->Animal progression of items are handled has been horrible from the start. The fact you have to re-buy everything is dumb, and the fact that all items are not obtainable for both bases shows how much effort is really being put into what your members want.
We buy the stuff. Obviously that means that you should be making more items that we want to fulfill your members since we buy the stuff. If this is the way all of your stuff is handled then it just goes to show how much attention is actually being paid to what your members want out of your items (i.e., sub-par layering).
This is a terrible way to go about producing items. The way the Humanoid->Animal->Humanoid->Animal progression of items are handled has been horrible from the start. The fact you have to re-buy everything is dumb, and the fact that all items are not obtainable for both bases shows how much effort is really being put into what your members want.
We buy the stuff. Obviously that means that you should be making more items that we want to fulfill your members since we buy the stuff. If this is the way all of your stuff is handled then it just goes to show how much attention is actually being paid to what your members want out of your items (i.e., sub-par layering).
link
Just reserve "animal" for animal items, like the I Am ones, then AnimalHuman and then AnimalPaws for the different base equipables.
It's not that elaborate of a change that can't be implemented without feedback. It just needs to be done because it's one of the many downfalls of using an Animal Avatar that you never bothered to take into account when the feature was pushed.
hinthint: The harder you make something to use the less people want to use it, and the more likely you have successfully wasted your assets on making something that people will not want to use. It's not that difficult of a concept.
Just reserve "animal" for animal items, like the I Am ones, then AnimalHuman and then AnimalPaws for the different base equipables.
It's not that elaborate of a change that can't be implemented without feedback. It just needs to be done because it's one of the many downfalls of using an Animal Avatar that you never bothered to take into account when the feature was pushed.
hinthint: The harder you make something to use the less people want to use it, and the more likely you have successfully wasted your assets on making something that people will not want to use. It's not that difficult of a concept.
link
That's weird. If they have a brown name that says "Artist" it means they are an artist. That's not very private already.
That's weird. If they have a brown name that says "Artist" it means they are an artist. That's not very private already.
link
This is pretty comforting. I probably won't be affected because I don't give a damn about items, but knowing that people are in good hands is a good thing.
This is pretty comforting. I probably won't be affected because I don't give a damn about items, but knowing that people are in good hands is a good thing.
link
How about using your kickstartsGold Traps to offer updated poses to add to these "classic" items? I don't think something like that would ruin them being whored out constantly.
How about using your kickstartsGold Traps to offer updated poses to add to these "classic" items? I don't think something like that would ruin them being whored out constantly.
link
This made me pause a bit. Recolors of items should not be considered singular items. 50 items are not all that many when they tend to be recolored duplicates, usually 5 or 6-ish each, which isn't that many colors of one item. We all know that recolors are not as hard to do as a new single-pose item, so how this is being handled is up for debate on if it's a good plan of action or not.
This made me pause a bit. Recolors of items should not be considered singular items. 50 items are not all that many when they tend to be recolored duplicates, usually 5 or 6-ish each, which isn't that many colors of one item. We all know that recolors are not as hard to do as a new single-pose item, so how this is being handled is up for debate on if it's a good plan of action or not.
link
Releasing more or releasing new? There are ton of them that I wouldn't mind having as companions.
Releasing more or releasing new? There are ton of them that I wouldn't mind having as companions.
link
Yes, please remove Animal items from the current shops and give them their own. I won't use Animal stuff, and if they are supposed to be that important to you, Gaia, then give them their own places to go. If they are good enough for their own bias forum then they should be good enough to give their own Shops to.
Yes, please remove Animal items from the current shops and give them their own. I won't use Animal stuff, and if they are supposed to be that important to you, Gaia, then give them their own places to go. If they are good enough for their own bias forum then they should be good enough to give their own Shops to.
These are things that I believe deserve an answer or need to be addressed:
- http://www.gaiaonline.com/forum/t.94713109_7/#7
Why is it that there isn't a cap per person if your artists are that hard up?
Why do you keep releasing them if you are very well aware that you're not going to get these out in a timely manner?
http://www.gaiaonline.com/forum/t.94713109_54/#54
If you really want to pretend that you care about the community then this is a fantastic idea.
http://www.gaiaonline.com/forum/t.94713109_70/#70
This person makes a fantastic point. Your announcements are usually a mess, hard to read, written funky. I get what you're trying to do with Jet and Cygnus, but you don't need badly written poems and 4 lines for every one paragraph to describe one item. The announcements are too long and you can save time and space (and our sanity) by doing more condensing.
http://www.gaiaonline.com/forum/t.94713109_73/#73
http://www.gaiaonline.com/forum/t.94713109_79/#79
The biggest pet peeve I have with the Avatars themselves is the fact that you have made it a point to release Animal avatars but they get much fewer updates than the humanoids. They always seem to be an afterthought. You created them so now you need to nurture them. Otherwise, you have successfully wasted your members' time and money all over again.
http://www.gaiaonline.com/forum/t.94713109_109/#109
This person says it better than what I could.
http://www.gaiaonline.com/forum/t.94713109_187/#187
You had two entire events that were focused around this and it was never released fully, and it's been over a year.
http://www.gaiaonline.com/forum/t.94713109_224/#224
This would be neat.
http://www.gaiaonline.com/forum/t.94713109_347/#347
Yes, high-quality fashions that are not awfully-done recolors would be nice.
http://www.gaiaonline.com/forum/t.94713109_353/#353
Yes, Gaia, when will we expect you to thoroughly mess with the static prices of the shops? That will mark the beginning of an entire economic depression, and one you won't be able to bounce back from as easily. I want to be prepared for it.
http://www.gaiaonline.com/forum/t.94713109_359/#359
It never should have been released in the state it was in as it is. So when will this be changed?
http://www.gaiaonline.com/forum/t.94713109_363/#363
This is excellent feedback on Soulbound/locked items.
http://www.gaiaonline.com/forum/t.94713109_388/#388
Please consider this when doing a Marketplace update in the future. It would be appreciated.
http://www.gaiaonline.com/forum/t.94713109_397/#397
I understand that you are not an international company, but would you please try this?
