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Hygienic Hunter

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Temporary Discount Price on The Mad Hatter - 7500 Gaia Cash!

For just 24 hours only, go to La Victoire Cash Shop to purchase The Mad Hatter for the special price of 7500 Gaia Cash.

Act Now before it's too late.

The Mad Hatter at a Mad Price!

Scurvy Pirate

SmashBlox Lag

We've ended new tournaments for now as we're attempting to address the issues with lag in the game. We'll update this once we have more information.

Scurvy Pirate

Late Night Update

As you may have noticed, there are still no tournaments available to play in SmashBlox. Unfortunately, we haven't found an efficient solution to fix the issue of lag in the game despite throwing ourselves at it until about 9 tonight. We'll start again bright and early tomorrow to get things hammered out to have the game playable again as soon as possible. Sorry for all the issues with this launch!

In unrelated news, we've removed the PowerUser Menu lab option and turned on all available menu navigation options for all users. Enjoy!

Lastly, there were complications with removing HoC from the site today that caused the Facebook version of the game to also go down. We have fixed this bug and the game should be available on Facebook again now, sorry for any inconvenience. Now that the game is down on the site, we plan to address the issues of converting Chaos Cash to Gaia Cash and granting the achievements out. Once we have an update on those, we'll let you know, but rest assured that we are still planning on doing this.

Aged Genius

Smash Blox Update

As many of you know, we have had some problems with Smash Blox overnight, and Narumi, Uncle Kenny and I have been working into the wee small hours to set things right.

If you have had any problems from this morning (Sept 18, 8 am pst) on, please post it in this thread. Thanks

CodeMonkey

BaabyPink's Prince

Rampaging Lunatic

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Ticket Filing Update

Hey everyone,

We have an update with the ticket filing situation. We worked with our third party and have the issue almost completely fixed. You can now file a ticket so long as you are logged into the Help Center as a guest. Once you log in you won't be able to file a ticket until you log out (either by clearing your cookies or being idle for ten minutes). For more information on how to file a ticket and log out of the Help Center, check our blog post here:
http://www.gaiaonline.com/forum/gaia-blog/help-center-filing-a-ticket/t.85932473/

Thanks for your patience and we apologize for the inconvenience.

Moxxic's Princess

Moon Priestess

Kanoko's Dark Reflection - On Sale For 24 Hours!

For the next 24 hours only, you can purchase Kanoko's Dark Reflection from La Victoire for only 2500 GCash!

Don't miss your chance to snag Kanoko's cute outfit with a dark twist!

Visit the Store Now!
We've got a new survey out - we'd love if you'd take it!

Hey everyone!

We're still collecting your feedback, and we've got a new survey out! This survey is looking for your feedback on avatar styles and other online activities. If you can spare a few moments, we'd love if you would take the survey and share your feedback with us!

As usual, the survey is hosted on our Survey Monkey account and it will NOT ask you for your Gaia account password! Anything asking you for your password is a phishing attempt and should be reported immediately!

The survey can be found here: Avatar Style Preferences and Online Activity Survey

Scurvy Pirate

SmashBlox Woes

Yeah, the cash tournaments are down again. We've discovered an exploit in the game that allows users to get scores that were far higher than what they should be able to get. Until we fix this exploit, we've disabled the cash tournaments since it presents an unfair advantage for the users who know of the exploit. We will have this fixed and the cash tournaments back up ASAP so sit tight and we'll update you once we're back up again. In the meantime, feel free to play the free tournament! Sorry for all the trouble this has caused!

Scurvy Pirate

SmashBlox Lives Again!

Sorry for the extended downtime again but we've put the game back up in its full capacity with all tournament levels available. We've put in quite a few patches that should fix issues with levels not loading, scores not adding up correctly, scores saving the wrong value, games quitting in the middle of the level with moves and time remaining, and especially with the excess lag between each move. If you continue to encounter issues, please report them in Codemonkey's thread here.

For those concerned about how the downtime will affect the ongoing giveaway with the game, we're aware of the issues it presents and will make a decision on it on Monday.

Moxxic's Princess

Moon Priestess

Wing & Alchemy Sale Ending Tomorrow!

Hi all! Just wanted to remind you that our wing & wing formula sale is ending tomorrow, so don't miss out!

Here's this weekend's most updated schedule! Also, don't miss Michael's Wings in La Victoire now!

Shirtless Hellraiser

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It's time for Ask the Admin!

Hello everyone!

Happy Monday – hope your day has been going well so far! As usual, it is time for the weekly Ask The Admin (AtA). Please feel free to join us and bring your questions and feedback. We’ll get to as many of your posts as we can!

The AtA thread can be found here!

Be well biggrin
Sisky

Kairi Rora's Husband

Fashionable Visionary

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Smashblox Stress Test

Hey guys, we need your help! We want to get as many people playing Smashblox as possible. This will help us see if there are trouble spots and get them fixed so you'll have a smoother experience going forward. So to do that, for the next several hours, you can enter the tournaments in Smashblox completely free, and you can win up to 10,000 Gaia Gold!

Go Play Smashblox!

Scurvy Pirate

Boom!

Sorry for the short outage. A change made during the stress test for SmashBlox caused our DBs to explode (not literally). They're all coming back up now and everything should be stable and back to normal within a few minutes. Thanks for your patience!

BaabyPink's Prince

Rampaging Lunatic

45,975 Points
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Ticket Filing Issues - Fixed

Hey all,

We got word from our third-party company that all the ticket filing issues should be finally resolved and there should not be anymore unusual problems when trying to file tickets. For more information on correctly filing a ticket and getting around any bugs, please check our blog post here:
http://www.gaiaonline.com/forum/gaia-blog/help-center-filing-a-ticket/t.85932473/

If you do run into any issues not explained in this blog post, please make a thread in our Bug Report & Technical Support forum and describe the issue you're facing (ideally with screenshots) and we'll take a look at the problem.

Thanks for your patience and cooperation as this gets worked out!

Kairi Rora's Husband

Fashionable Visionary

17,000 Points
  • Guildmember 100
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Smashblox Stress Test Ending!

Hey guys, the stress test has been extremely helpful but sadly will be ending soon at 5PM PST. Make sure to not to miss out on your chance to win up to 10,000 Gaia Gold ...Free!

Go Play Smashblox!

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