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Takuya Kanbara

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Post: 63632027_1831 created on Mon, 13 Feb 2017 18:43:49 +0000
Posted: Mon, 13 Feb 2017 18:43:49 +0000

We're Back!

Hi again! Everything should be fixed up now, thank you for your patience while we got that sorted. Now that we've gotten the grunnies out of the system, we hope you can get back to your regularly scheduled Gaia experience!

Zero Omega

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Post: 63632027_1832 created on Tue, 14 Feb 2017 23:40:08 +0000
Posted: Tue, 14 Feb 2017 23:40:08 +0000

Ask the Staff

Hey all,

Hope that everyone is enjoying their Valentine's Day. Given today's special day, we're short-handed for Ask the Staff this week as some are going to be spending their evenings with their special someones. We'll be back next week though! Tuesday, February 21, 2017 at 4:00pm PST! If you can't make it, be sure to ask your questions in our pre-event thread! Enjoy the rest of your Valentine's Day and week!

Lanzer

(?)Admin Lead

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Post: 63632027_1833 created on Wed, 15 Feb 2017 03:08:06 +0000
Posted: Wed, 15 Feb 2017 03:08:06 +0000

The New Gaia Deals Page

User Image

Starting today you might start seeing this bear on the site header. This bear will lead you to the new Deals page where you'll find all the item deals and gcash discounts all in one place. It's our initiative to move the sales related content outside of the announcement system while providing a better feature to keep you informed of all the latest deals.

We haven't made any changes to the announcement system yet, but that will happen in just a few days.

Thank you for your constant support!

lionheart720

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Post: 63632027_1834 created on Wed, 15 Feb 2017 19:30:05 +0000
Posted: Wed, 15 Feb 2017 19:30:05 +0000

Amulets on the marketplace

I've just released a small fix for the display issue when hovering over amulets on the marketplace. While testing, I noticed that there's a bug happening with amulet properties missing data. I am going to work on fixing this next, but until then, be aware that if you buy an amulet off the MP that has blank stats, these may not work correctly.

Thanks

lionheart720

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Post: 63632027_1835 created on Wed, 15 Feb 2017 21:58:58 +0000
Posted: Wed, 15 Feb 2017 21:58:58 +0000

Marketplace Amulet Fix

I've patched the bug that was causing data/display issues with amulets on the MP smile

Thanks for your patience!

Zero Omega

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Post: 63632027_1836 created on Thu, 16 Feb 2017 18:06:32 +0000
Posted: Thu, 16 Feb 2017 18:06:32 +0000

Help Center/Ticket Issue Update

Hey Gaians,

We are happy to let you know that our Help Center is now fixed and you are able to file tickets via the normal channels once again. To file a ticket, please visit our Help Center. If you have filed a ticket via the e-mails that we had set up, your tickets are still on file and will be addressed as normal. There is no need to refile your ticket.

Thank you for your patience as we worked with our partner to fix this. We apologize for the inconvenience and delay.

lionheart720

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Post: 63632027_1837 created on Thu, 16 Feb 2017 22:25:31 +0000
Posted: Thu, 16 Feb 2017 22:25:31 +0000

Valentine's Day Kickstarter Fix

I've released a fix for the white page issue that some of you have been experiencing when trying to donate to kickstarters biggrin

lionheart720

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Post: 63632027_1838 created on Fri, 17 Feb 2017 22:34:49 +0000
Posted: Fri, 17 Feb 2017 22:34:49 +0000

Mini Lake Kindred Update

I've added a "Play Again" button to the reward screen after finishing a battle as I noticed many requests for this in the feedback thread. Thanks for your feedback by the way! I hope to get to more of your requests as well biggrin

Sweet Daes

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Post: 63632027_1839 created on Sat, 18 Feb 2017 18:25:27 +0000
Posted: Sat, 18 Feb 2017 18:25:27 +0000

Session Error; item 1020xxxx already have parent with this relation

Yep. We touched something.

We should have tamed the beast, though!

yum_strawberry

Lanzer

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Post: 63632027_1840 created on Sat, 18 Feb 2017 19:33:13 +0000
Posted: Sat, 18 Feb 2017 19:33:13 +0000

Join us on the 14th Gaia Anniversary Ball!

The 14th Gaia Anniversary Ball is here! Please come celebrate with us!

Gaia Anniversary Ball

And don't forget to pick up your anniversary items. wink

Lanzer

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Post: 63632027_1841 created on Mon, 20 Feb 2017 22:03:15 +0000
Posted: Mon, 20 Feb 2017 22:03:15 +0000

Gaia Anniversary Ball Ends Tonight at Midnight

Thank you for joining us at the anniversary ball this weekend! If you haven't done so already, be sure to drop by and pick up your anniversary event item.

Sweet Daes

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Post: 63632027_1842 created on Tue, 21 Feb 2017 01:22:37 +0000
Posted: Tue, 21 Feb 2017 01:22:37 +0000

Fixed Gaiaversary Party: Founder CP Bundle

Harro!

Just a little note letting you guys know that we fixed the items coming out of the bundle. You are now getting the appropriate items (Hermes' Moon and Alruna's Rose).

If you were affected and received two Alruna's Roses instead of the Hermes' Moon and one Rose, please file a Billing Ticket so we can rectify it for you.

Sorry about that!

yum_strawberry

lionheart720

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Post: 63632027_1843 created on Tue, 21 Feb 2017 19:45:21 +0000
Posted: Tue, 21 Feb 2017 19:45:21 +0000

Loyal's Bazaar Fix

I'm rolling out a fix which should help address the bug where you receive multiple PMs from Loyal's Bazaar about your membership. I noticed that some of you are having issues with your token counters. Please note that if you use the "Remember Me", you need to still visit either the My Gaia page or the Loyal's Bazaar token page in order for it to count your login token for that day.

Thanks!

lionheart720

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Post: 63632027_1844 created on Tue, 21 Feb 2017 22:07:26 +0000
Posted: Tue, 21 Feb 2017 22:07:26 +0000

VDay Event Achievement Bug

I've started a thread for anyone who was unable to receive achievements from the kickstarters. Please make a post listing which achievements you are missing in the case where you donated to the event early. We'll compile this data and handle the grants from there.

Forum Thread

http://www.gaiaonline.com/forum/bug-report-technical-support/vday-event-achievement-bug/t.101885821/

Jak Bauer

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Post: 63632027_1845 created on Wed, 22 Feb 2017 00:05:23 +0000
Posted: Wed, 22 Feb 2017 00:05:23 +0000

Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PST! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

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