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Scurvy Pirate

Checkmate Tactics Error

We've just fixed an issue that wasn't letting the Chance Item progress beyond the White Bishop stage. It should start working again after the item cache finishes busting which will be in the next few minutes. Sorry for the inconvenience!

Edit: Fixed!

Scurvy Pirate

Site Maintenance - 12/12/13

Just a heads up, we'll be performing some scheduled maintenance on the site tomorrow morning (Thursday, December 12th) at 6:00am PST. While we're not expecting any major issues, you may experience some lag or difficulty accessing Gaia during this time. Don't worry though, the work should only take a couple hours and it might not even affect you at all.

Thanks for your patience and understanding!
December Advance Chance Clarification

Hey everyone!

We're glad to hear you're having fun with the new CI releases, but we have noticed that some of you seem a bit confused about how this CI works. Let us clarify!

We wanted to try a fun, new approach to the CI release this month since it is the last CI of the year, and hey, we like having fun and know you do too!

Basically, this is an evolving CI which was split up into three parts so a story could be made of opponents going back and forth. We also thought you'd like the chance to get a crack at entirely new items.

At any rate, both the Dark and Light Advance Chance bundles are open now and today will be the conclusion of the story which will function like a normal CI including even MORE new items.

Hope this helps!

Shirtless Hellraiser

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It's the "12 Days of Siskmas" Giveaway Contest - Come join the fun and maybe win! <3

Happy Holidays Gaians!

Wow, I cannot believe that 2013 is almost over already! My goodness, how time has flown by this year! Vrooooom!

Anyway, as you are well aware, the holiday season is upon us, and you all know what that means - time for gathering with family and friends, eating great foods, sleeping in late, and reminiscing on memories of all the fabulous events of the year.

To celebrate this season of joy and sharing with you all, I wanted to invite you all to participate in my yearly "The 12 Days of Siskmas" Giveaway Contest. It's free to enter and open to all Gaians, and I'll be giving away some spectacular items this year in the daily contest prizes! Please feel free to stop by, say hello, share your holiday stories and make some friends. You never know, you could meet some fabulous people and score a fabulous prize!

Check out my contest here: 12 Days of Siskmas Holiday Thread!

Looking forward to seeing you all in the contest thread. Happiest of holidays to each and every one of you, and all the best in 2014. Thanks for being such a great community! biggrin

-Sisky

Scurvy Pirate

New Profile/Signature Reporting

We've just rolled out some shiny new changes to make reporting profile and signature content easier. To report rule-breaking content in one of these areas going forward, all you need to do is go to the user's profile and click the "Report this Profile" link in the top-right corner of the header. This will take you to a report form where you can select the specific reason you're reporting the content, which section has rule-breaking content, and provide any other details to help the Moderator who ends up handling the report. For example, to report someone's signature for having sexually explicit content in it, you would just select "Sexually Explicit Material" for the reason, "Signature" for the section, and include any other helpful details. Existing signature/profile reports in other queues will still be handled in the order they were filed but please use this method of reporting to file any future reports for offending profile/signature content.

The addition of this report link in the profile header has led us to strictly enforce the placement of the header in user profiles. You may no longer alter the display/visibility, location, height, width, or font size of the header, logo, or any text in it. While this has always been the rule with profiles, it wasn't actually enforced from a programmatic side like it is now. This decision was made so as to ensure that the report link is always visible and available to users needing to use it. Sorry for any inconvenience this causes.

BaabyPink's Prince

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Information on Mobile Phone Scams

Hello Gaians, we wanted to bring your attention to a new blog post we have put out regarding a scam going around that involves making fraudulent charges to your mobile phone. For more information on this scam, please review our blog post located here.

Scurvy Pirate

Extreme Couponing - Gaia Edition

Earlier tonight there was a glitch with the coupon system that resulted in many of you receiving 10 coupons out of the blue. This was not intentional and the issue has since been fixed so no one else should receive the glitched 10 PMs anymore. This was our bad so we're not going to be removing them this time around and anyone who did receive them is free to use them as they like. I've included the details for the coupons below if you are unsure of their specifics.

  • Coupons are good for 10% off of the regular price of GCash when buying via PayPal or Credit/Debit card ONLY
  • Coupons cannot be combined
  • Coupons are non-transferable. Any coupon sent to your account is tied specifically to your account so no one else can use it.
  • Coupons valid through 01-14-2014 21:00 PST

Moxxic's Princess

Moon Priestess

Color Poll

Recently there's been a lot of buzz around colors people would like to see used for recolors! If you have a favorite item color, please stop by our poll and let us know!

Thank you in advance for your feedback! c:

Vote Here!

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Beginning some site maintenance this evening around 9pm PT

Hey Gaians!

Sorry for the late notice, but we wanted to give you a heads-up on some ongoing maintenance we'll be doing for Gaia. Starting at about 9:00pm PT this evening, we're going to be working on some database fixes, and we wanted you to be aware of this as it may impact your ability to post/reply in Gaia forums, send/receive private messages, or post in Guilds. We don't anticipate this maintenance will impact other site features or areas, but it is possible.

We expect the maintenance to last for a couple of days and thank you in advance for your patience and understanding while we work to make sure everything is running smoothly! If we should need to extend the maintenance time past a couple of days, we'll make another staff alert.

Just keeping you in the loop! biggrin

BaabyPink's Prince

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Site maintenance this morning - just a heads up!

Hey all,

Just letting you know that today (January 29th) at around 10 am PST we'll need to perform some unexpected maintenance. You know, fiddling with cables, pressing buttons and whatnot - all sorts of fun equipment checks! We don't anticipate this will affect anyone's Gaia experience, but you never know - it might! If you experience delays or errors posting, sending pm's, posting in guilds during this period of time, this would be why! We apologize for the last minute notice, but sometimes things just sneak up unexpectedly!

BaabyPink's Prince

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Boku and AT&T

Hello Gaians,

We wanted to let you know that our third-party mobile provider has informed us that AT&T is no longer providing mobile payments, as a result, AT&T customers will no longer be able to purchase Gaia Cash through Boku. If you have any questions regarding Boku and if/when AT&T will be supported again, then you may contact Boku at:

(866) 865-1173 or online at http://www.boku.com/support/.

We apologize for any inconveniences that this may cause and thank you for your understanding.

Moxxic's Princess

Moon Priestess

Welcoming Fairy A Little Too Welcoming...

So, it seems some people are getting PMs from our welcome fairy... even if they've been on Gaia for quite some time!

Just wanted to let you know that our devs are on the case! In the meantime, if you happen to get a PM from this fairy, no worries! It's not a scam, it's just one of our NPCs gone wild!

Thank you for your patience as we look into the matter!

BaabyPink's Prince

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Site Slowness

Hello Gaians,

We're aware of some site slowness and outages that were experienced this weekend. We're continuing to monitor and investigate the cause of the situation and we apologize for any inconvenience that this may have caused.

BaabyPink's Prince

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Site Maintenance

Hey Gaians,

We're doing some quick emergency maintenance to follow up from the site issues we experienced this past weekend. We don't expect this to impact your experience of the site, however, should anything go awry you may experience some slight stability issues. We'll be keeping an eye on things just in case.

Shirtless Hellraiser

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Site Issues This Morning

Hey everyone!

Just wanted to apologize for the interruption to site services this morning that happened from about 3am -7am PT. While this didn't impact every Gaian, we are aware that it may have impacted some Gaians' ability to access the site and we apologize for any inconvenience this may have caused you. The issue seems to be fixed now (thank goodness!) and we'll continue investigating the matter.

Take care! biggrin
-Sisky

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