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Hi there,

This will be a thread about known issues going on with Summer Springs. We will update this thread whenever we become aware of a persistent issue with the game, so make sure to subscribe so you can be aware of any updates. You will not be able to post in this thread, it is information only but when new issues arise or issues are resolved I will make sure to make a post which, if you are subscribed, will alert you to a change.

This will be broken up into two sections. The first will be Known Issues. This section deals with problems in the game we are actively working on fixing, and if there are any workarounds we will post them here as well:

Current Known Issues

    Game not loading properly

    Quests not completing - For each of the following you can complete the quest by selling the items you make:

    Sabotage - Harvest 3 Onions. Produce 3 cookies.
    Sweets - Produce 6 Chocolate.

    Quests appearing too early - These quests seem to be working fine, but appear before they should:

    The Restaurant - Build a Stone Cottage.
    Something Sweet - Harvest 3 Honey. This quest appears before Bees! which asks you to build a Beehiv. Do not do Something Sweet until Bees! appears or you will be required to build 2 Beehives to complete both quests.



The next section will be our Balancing Issue section. The items here are issues that were reported that we are taking a look at for balancing issue purposes. We will be looking into the issue to see if it can be better balanced in the game. That being said, we do NOT promise after we look into these items that they will change!

Balance Issues

    Fragrant Flowerbeds quest
    Town Expansion costs - gold vs cash


Again, please use the button at the bottom of this thread to Subscribe so you can be updated as changes are made. We will continue to watch in the forums, the Facebook page and in tickets for other issues and add those as appropriate.

Fixed Issues

4/25/12 - The Message Center should be fixed! Yay! If for some reason it is not fixed for you change the URL you use to access the game from http://apps.facebook.com/summersprings to https://apps.facebook.com/summersprings
02/08/12 - Bonuses not posting due to Captchas/Captchas appearing at each share
Hi there,

The Message Center is not working for most users. This appears to be an account based issue, but some users are able to access it by using IE 8, but this is NOT guaranteed. It is a priority and hopefully a fix will be made soon.
Hi there,

The issue where anytime you shared to your wall (Bonus crops, Leveling, etc.) always prompting a Captcha has been resolved.
Hi there,

We have another balancing issue this time. The quest Something Sweet - Harvest 3 Honey. To complete this quest you have to build a Beehive and Harvest 3 Honey. This quest appears before the quest Bees! which asks you to build a Beehive. Do not do Something Sweet until Bees! appears or you will be required to build 2 Beehives to complete both quests.
Hi there,

The Message Center should be fixed! Yay! The Developers believe that they have kicked the bugs out of the Message Center.

There may be a few of you who still might have an issue tho. If for some reason it is not fixed for you change the URL you use to access the game from http://apps.facebook.com/summersprings to https://apps.facebook.com/summersprings

Changing it to HTTPS should be enable you to access the Message Center!
Oh no! Are you getting this error?

User Image

Looks like some individuals are having trouble loading the game!
We're so sorry if you're seeing this window -- that's not our intention!
Please bear with us as we take a good look at what's going on.

Thanks for understanding !

Updated 5/4/12

We have provided a fix for the initial error window (hurrah!), but please excuse us while we continue to chase down and trap the remaining pesky issues. We don't like them either!

For assistance on any specific account issues or technical issues, please send us a ticket at http://apps.facebook.com/summersprings/supportform.

User Image

Here's a free watermelon to help jumpstart your dream town! Claim it before it expires on 5/11/2012!




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Play the game!: http://playsummersprings.com/
Visit the fan page!: http://www.facebook.com/playsummersprings
Posting for those who subscribe that the error we had a few days ago found HERE has been corrected.

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