Gaia online cash missing. Big Fish Games

[Wazaari]

I've done the survey of the 'Big Fish Games' which required me to buy a game for a certain amount of money. It said it confirms instantly yet once i bought the game (plants vs. zombies) which was on the first page of the website i did not get any Gcash. Can i get support? 3nodding

[Yvie]

Was this problem fixed for you? I'm having the same issue.

[Wazaari]

No it wasn't :/
so kinda $2.99 lost for me. And i got a game that i wont really play.. confused

[MyMiracle__xx]

Yvie

Wazaari

You'll need to contact the offer provider. In the top righthand corner of the offer page, there's a link labeled, "Support." Click it and find the offer that you haven't been credited for to contact them. Be sure to provide proof (such as the receipt you received) so they know you actually completed the offer.

[Wazaari]

You'll need to contact the offer provider. In the top righthand corner of the offer page, there's a link labeled, "Support." Click it and find the offer that you haven't been credited for to contact them. Be sure to provide proof (such as the receipt you received) so they know you actually completed the offer.

I sha'll try that, Thank you.
Nice avatar.

[Yvie]

MyMiracle__xx

Yvie

Wazaari

You'll need to contact the offer provider. In the top righthand corner of the offer page, there's a link labeled, "Support." Click it and find the offer that you haven't been credited for to contact them. Be sure to provide proof (such as the receipt you received) so they know you actually completed the offer.

Should I forward the email receipt from BigFish games?

[Yvie]

Thank you I figured it out. I hope that fixes the problem.

[ABabyBunny]

I just did the same thing with the same survey and game! 4 hours and still no cash!