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Ruvei's avatar

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Hi. I can't get into my main account at the moment. I have IP verification emails sent to my email before I log in. However, when it tells me to activate the email in my inbox to sign in, the email is no where to be found. It has been at least 45 minutes. I was wondering why the emails aren't showing up, a possible way to fix this and if this is happening to anyone else. I hope to find an answer and thank you for reading. sweatdrop
Sevalle's avatar

Big Noob

Not even in the bulk or spam folders?


File A Ticket
You may have to file a ticket. There are choices there that pertain to email issues.
Rgoodermote's avatar

Liberal Nerd

Check your spam folder? Some times emails will end up in there by mistake.
Rasbunny's avatar

Dapper Gekko

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If you can, try checking all of your mail folders, or click to view all mail. Sometimes, gaiaonline is filtered into spam and junk folders.
Ruvei's avatar

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I have checked both the spam and the regular folders multiple times, the email is nowhere to be found.
Rasbunny's avatar

Dapper Gekko

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Ruvei
I have checked both the spam and the regular folders multiple times, the email is nowhere to be found.
Then file a ticket.
Ruvei's avatar

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It sent me an email about 30 minutes ago at long last.

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