As long as the report itself was filed within 30 days of the hacking, then it should be fine.
Some cases take longer than others, so you may have to be patient a little while longer.
If you wish to know where along the line your report is,
you can PM the reference number of your report to a moderator.
At the top of each forum is a green link labelled 'View Forum Moderators', you can pm one from there.