Welcome to Gaia! ::

so i haven't logged onto my old account for 2 years. i forgot the password so i did the whole get a new password sent to your email thing but then i forgot the password to my email as well. these accounts are very old so i don't know the answers to my security questions. is there any chance of saving my old gaia account?
Sevalle's avatar

Big Noob

I forgot my email address on the account. Can you tell me what it is?

Due to user privacy concerns, we cannot divulge the entire email address of any account, even to someone who claims they are the account's true owner. However, if you contact us, we can give you a hint that should help you remember the rest.
Once you remember the rest, you should be able to use our Forgotten Password tool located here:
Send Pass

Contact Us

rinlee's avatar

Salty Sweetheart

You may have to send a ticket in to have the email set to a different email.
Just scroll down, hit 'Contact Us', and then scroll down on the page you get to, to find the big 'Click Here'.
Fill out all the areas the best you can, you'll have to prove that your old account really is yours.
It may take quite a while to get a reply, up to a month or a little more. The staff here will try their best to help you.
thank you so much!

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