Solved

[Seiji-ojisan]

Okay, I just bought the Winter Madrigal for Him bundle. I go to open it and...

The description says it contains the Fearless Prince of Lalune, but it's nowhere to be seen. Instead it just has the Audacious Prince of Lalune (Mouth). Everything else is where it should be.

Has anyone else been having this issue? Is it actually there, but is just not showing until you open it?

[ShootingSapphire]

You just get a mouth? That's bull man. scream

I would definitely post this in Bug Report & Technical Support forum too.

[Seiji-ojisan]

ShootingSapphire

You just get a mouth? That's bull man. scream

I would definitely post this in Bug Report & Technical Support forum too.

I know right?? stressed I paid good money for that thing, and that was the main item I wanted. emotion_donotwant I posted the screencap in a thread in Bug Report & Technical Support too. Apparently, I'm not the only one having this issue. I filed a ticket too. Here's hoping they don't wait 'til after Christmas to get back to me. emotion_facepalm

[Metropol Rubbish]

This is pretty ridiculous. I filed a ticket as well. I had hoped that it would be fixed by now...

[ShootingSapphire]

Seiji-ojisan

ShootingSapphire

You just get a mouth? That's bull man. scream

I would definitely post this in Bug Report & Technical Support forum too.

I know right?? stressed I paid good money for that thing, and that was the main item I wanted. emotion_donotwant I posted the screencap in a thread in Bug Report & Technical Support too. Apparently, I'm not the only one having this issue. I filed a ticket too. Here's hoping they don't wait 'til after Christmas to get back to me. emotion_facepalm

It looks like you have done all you can do on your end. It's a pretty dumb glitch though. Like how did that even happened to begin with? Hope they fix the item promptly, because some people are probably still purchasing the item.

People are already selling the item in the marketplace too. I don't think this is going to help with fixing this at all. emotion_facepalm

[Seiji-ojisan]

Metropol Rubbish

This is pretty ridiculous. I filed a ticket as well. I had hoped that it would be fixed by now...

ShootingSapphire

It looks like you have done all you can do on your end. It's a pretty dumb glitch though. Like how did that even happened to begin with? Hope they fix the item promptly, because some people are probably still purchasing the item.

People are already selling the item in the marketplace too. I don't think this is going to help with fixing this at all. emotion_facepalm

I know it. emotion_facepalm But good news! They responded to my ticket and it's been fixed!

Hopefully the people buying it in the MP don't get shorted on this.

[Metropol Rubbish]

Seiji-ojisan

Sadly, I stupidly opened it earlier, and mine's not fixed emotion_facepalm They haven't responded to my ticket either.

[Seiji-ojisan]

Metropol Rubbish

Seiji-ojisan

Sadly, I stupidly opened it earlier, and mine's not fixed emotion_facepalm They haven't responded to my ticket either.

Oh no. Dx Any luck now? =(

[Metropol Rubbish]

Seiji-ojisan

Metropol Rubbish

Sadly, I stupidly opened it earlier, and mine's not fixed emotion_facepalm They haven't responded to my ticket either.

Oh no. Dx Any luck now? =(

Unfortunately, no. :c I'm not very happy about this.

[Seiji-ojisan]

Metropol Rubbish

Seiji-ojisan

Metropol Rubbish

Sadly, I stupidly opened it earlier, and mine's not fixed emotion_facepalm They haven't responded to my ticket either.

Oh no. Dx Any luck now? =(

Unfortunately, no. :c I'm not very happy about this.

DDx Ugh! I wonder if they're all away for Christmas. I hope you get a response soon. >_<;;

[Metropol Rubbish]

Seiji-ojisan

Metropol Rubbish

Seiji-ojisan

Metropol Rubbish

Sadly, I stupidly opened it earlier, and mine's not fixed emotion_facepalm They haven't responded to my ticket either.

Oh no. Dx Any luck now? =(

Unfortunately, no. :c I'm not very happy about this.

DDx Ugh! I wonder if they're all away for Christmas. I hope you get a response soon. >_<;;

Thank you c: It's likely that they get these few days off.