The Monthly Collectible FAQ --- Here to help!

[Chicago Sports Fan]

I sent my mail-in last friday *Dec. 8th* and I haven't got my monthly collectables. I sent mail-in orders before and they usually come in after 4-5 days. Now its been 8 going on 9 days and still no collectables....

[Arwen]

Mail in purchases typically takes two weeks to process. Gaia Online has to process the item granting manually, as well as collecting the mail in orders.

[FarieFaye]

Firstly, I apologize if this is the wrong place for this. I was wondering if in order to have the snowflake wings you had to have 2 of the collectible, one for each side, I'm hoping to figure this out before I go and buy more of them than I need >.< Thank You!

[Nytmayre]

Alright...so this is probably a really dumb question. But this is the first month I bought a monthly collectible (other than buying one out of the market place), I opened the envelope and it asked me what I wanted, I went and tried everything on, and decided I wanted the frost aura halo thing. So I went ahead and opened the envelope it asked me which one, and I selected frostbite sword, expecting it would then let me pick from the collection...it didn't...does it just randomly select an item from that collection to give you? Do you just buy envelopes until you get what you want? Or is there a way to get the exact piece I want, short of going back in and buying it from the Gaia Cash Store. Basically a way to avoid having to spend 250 cash on the envelope and another 250 cash on the item I want?

Thanks ahead of time. smile

[Mcfano]

Nytmayre

Alright...so this is probably a really dumb question. But this is the first month I bought a monthly collectible (other than buying one out of the market place), I opened the envelope and it asked me what I wanted, I went and tried everything on, and decided I wanted the frost aura halo thing. So I went ahead and opened the envelope it asked me which one, and I selected frostbite sword, expecting it would then let me pick from the collection...it didn't...does it just randomly select an item from that collection to give you? Do you just buy envelopes until you get what you want? Or is there a way to get the exact piece I want, short of going back in and buying it from the Gaia Cash Store. Basically a way to avoid having to spend 250 cash on the envelope and another 250 cash on the item I want?

Thanks ahead of time. smile

There are only three items. Each item has a choice of poses when you go to equip it. Much like the Wild Things item you have.

[Mcfano]

FarieFaye

Firstly, I apologize if this is the wrong place for this. I was wondering if in order to have the snowflake wings you had to have 2 of the collectible, one for each side, I'm hoping to figure this out before I go and buy more of them than I need >.< Thank You!

Yes, you would have to have one for each side. If you only have one, you can only wear one side of the wings at a time.

[Nytmayre]

Mcfano

Nytmayre

Alright...so this is probably a really dumb question. But this is the first month I bought a monthly collectible (other than buying one out of the market place), I opened the envelope and it asked me what I wanted, I went and tried everything on, and decided I wanted the frost aura halo thing. So I went ahead and opened the envelope it asked me which one, and I selected frostbite sword, expecting it would then let me pick from the collection...it didn't...does it just randomly select an item from that collection to give you? Do you just buy envelopes until you get what you want? Or is there a way to get the exact piece I want, short of going back in and buying it from the Gaia Cash Store. Basically a way to avoid having to spend 250 cash on the envelope and another 250 cash on the item I want?

Thanks ahead of time. smile

There are only three items. Each item has a choice of poses when you go to equip it. Much like the Wild Things item you have.

I wasn't asking about poses...I was asking how to get a different item when you open the envelope...I didn't want the sword, it didn't give me an option to select something different from that collection. I wanted the halo. Short of having to go buy it in the cash shop. Does my question make sense? I thought it did, maybe it's just cause it's late lol. Ignore me...I figured it out...sadly after I sold the sword because I thought I had to buy the halo...*sigh*. Because I didn't see the drop down menu while equipping. Thanks.

[-_D r e w b ii e_-]

Anyone else in love with the new items?

[Kunomasai]

Nytmayre

I wasn't asking about poses...I was asking how to get a different item when you open the envelope...I didn't want the sword, it didn't give me an option to select something different from that collection. I wanted the halo. Short of having to go buy it in the cash shop. Does my question make sense? I thought it did, maybe it's just cause it's late lol. Ignore me...I figured it out...sadly after I sold the sword because I thought I had to buy the halo...*sigh*. Because I didn't see the drop down menu while equipping. Thanks.

For every month, a specific set of items are released and will never be released again once the month is over. That is why the prices of some Monthly Collectibles are driven so high because of its rarity.

If you wanted the Halo, you'd have to be one of the people who donated back in June 2003. As with the items being released this month, you will only get them for this month only.

The first page of this FAQ has a list of when of which items they were released in.

[wildefyre]

I read through the first page, and did not see anything about this $200 limit when using a credit card and going through PayPal, and what little I have seen about it, came through other users. The info wasn't always clear cut though. It might be in Gaia's best interest to explain things about this limit in greater detail.

I went to purchase a few extra letters to give out as gifts to friends, like I had earlier this month, only to be told that I had reached my limit of $200. Normally, I don't even come close to hitting a limit, but with the Holidays, the Gaia Cash and MCs seemed like great gifts to give out.

A. Is this a limit put into effect from Gaia's end, or from PayPal's end?
B. If it's on Gaia's end, how do they determine the limit and the reset date?
C. Is there a way to get that limit overridden, even if it's just a one time thing, and then it's back to the original limit?

To make things clearer.... I checked my PayPal account, and couldn't find anything that stood out and stated that I had reached any sort of limit on purchases to this site. The only thing I did see was that PayPal resets limits monthly, and on the Anniversary of the account's creation. For me, that's on the first of the month (past the Holidays, and for the Dec. MCs). I also know that I am nowhere close to maxing out my credit card. That would take a mega-power shopping trip, and even then I probably wouldn't hit that limit. So I was stumped on that one.

Based on what I do know, I understand that the limit is there for our safety, and to keep users from going spend crazy. I don't have a problem with that, and thank you for caring enough to do that, but I feel that I am old enough (trust me on that one) to determine on my own, just how much is too much.

I also know the limit is there to prevent fraudulent use of another's credit card, and I thank you for that as well. Still, I can't see why Gaia can't set up something utilizing a pass code or a pin number that would show them that the person using the card, authorizes the use of the card. I know that most credit card companies do have a way for flagging suspicious spending, and for protecting card owners against fraud, so I feel safe with using my card here.

Since I don't know the details concerning this limit, or when it gets reset, or if PayPal determines that via your PayPal account activation date, I can't tell if Saturday's problems with buying MCs may have caused a miscalculation with my account. If it goes from the first of the month, then a miscalculation just may be in play here. (I'd have to look at my order histories to determine that.)

I apologize for the length of this post, but I wanted to make sure that I was as detailed as possible. I also thank you in advance for any information or advice you can throw out to me. It would great if someone who has knowledge about this would answer it, since I want to make sure I have all of my facts straight, as opposed to having the wrong info. Thank you.

[Twisted~Fairytale]

The $200 U.S. limit is imposed on Gaia's end. Primarily it's done to prevent abuse of the system as you said, which has occurred in the past.

A number of people in the past have also encountered anomalies with the $200 limit, cutting off early or at different times etc, I'm not 100% sure why it behaves like that, but never fear, you can ask to have the limit lifted, and you should be able to be placed on the 'white list', I've had to do it myself too as I don't use credit card.

The thread host or a staff member should see your post and reply to you with whom you can contact regarding it, and they should look after you. Don't think it would be prudent of me to nominate who you should PM. But yep, don't panic heart Check back later for a reply from Arwen or a staff member and they'll steer you in getting it resolved.

[wildefyre]

Twisted~Fairytale

The $200 U.S. limit is imposed on Gaia's end. Primarily it's done to prevent abuse of the system, which has occurred in the past.

A number of people in the past have also encountered anomalies with the $200 limit, cutting off early or at different times etc, I'm not 100% sure why it behaves like that, but never fear, you can ask to have the limit lifted, and you should be able to be placed on the 'white list', I've had to do it myself too.

The thread host or a staff member should see your post and reply to you with whom you can contact regarding it, and they should look after you. Don't think it would be prudent of me to nominate who you should PM. But yep, don't panic heart Check back later for a reply from Arwen or a staff member and they'll steer you in getting it resolved.

Thank you for the information. You've helped to make things a little clearer, and less of a headache too. biggrin I will keep checking back here. Thanks.

[Twisted~Fairytale]

You're welcome ^_^ Don't worry, many of us mad Gaia-spenders without credit card have had to go through it. whee heart

[Triley]

Just on the safe side incase an Admin doesn't see your post, you should click the Contact Us button on the bottom of nearly any page on Gaia, and then send in a Billing Inquiry, and ask to be put on the Whitelist.

sweatdrop Just hope it'd done by Christmas, if you needed it to be.. But at the worst, it should be done before the end of the month, for sure.

~ I Love Kyle. ~