The Monthly Collectible FAQ --- Here to help!

[Triley]

iRinnie

I have a question, on october 30th i sent a $5 donation then i changed my user name and havent recieved my MCs yet. :[

Like you mailed in the donation? If that's so, then you'll need to send in a billing inquiry, and describe the problem more.

GaiaOnline Feedback Form

~ I Love Kyle. ~

[Mysterious Dog Grigio]

can I get monthly colectables with gaia cash? and if I can, how?

[Triley]

giga102

can I get monthly colectables with gaia cash? and if I can, how?

Yes. The easiest way you can buy them, is through the Cash Shop, which you can get to, by looking under the Market dropdown.

~ I Love Kyle. ~

[XxXBlueXxXmistXxX]

i use prepaid credit card and have a few dollar in there left but it is less than 5$. is there a way right now that i can combine more than 1 credit card togther to buy a monthy collectable or gaia cash?

[Triley]

XxXBlueXxXmistXxX

i use prepaid credit card and have a few dollar in there left but it is less than 5$. is there a way right now that i can combine more than 1 credit card togther to buy a monthy collectable or gaia cash?

I don't believe there is a way to split payments on PayPal. What would be easiest for you to do, is to go to a Target or Rite Aid, and buy a Gaia Cash Card, and split the payments.

~ I Love Kyle. ~

[TheOne70]

I ordered for $12,50 MCs for November, and I want to use international mail-in. But it costs so much to send it safely to America! Can I order MC's for December and send the whole order in December so that it's cheaper for me?

P.S. I want to send it safe, because last time I ordered MC's via international mail-in, I never recieved them crying

[Triley]

Mystic172

I ordered for $12,50 MCs for November, and I want to use international mail-in. But it costs so much to send it safely to America! Can I order MC's for December and send the whole order in December so that it's cheaper for me?

P.S. I want to send it safe, because last time I ordered MC's via international mail-in, I never recieved them crying

Unfortunately, there is not. Because if your letter is postmarked with a December date, then those are the Thank You Letters that Gaia will send you.

~ I Love Kyle. ~

[taligator]

Mystic172

I ordered for $12,50 MCs for November, and I want to use international mail-in. But it costs so much to send it safely to America! Can I order MC's for December and send the whole order in December so that it's cheaper for me?

P.S. I want to send it safe, because last time I ordered MC's via international mail-in, I never recieved them crying

It is possible with your previous order that we did not have a username on the order and did not know who to grant the items to.

Please send a feedback form to Billing Inquiry ([e-mail]) with the approximate date you sent the letter, the address on the letter (your address, not ours) and the amount and we can research to see if we received the letter but didn't know who to grant the items to.

Thanks,
Taligator
... for Gaia Online

PS: this goes for anybody who hasn't received a mail-in order that they sent. We have items as far back as 2004 that have no owners and we'd like to find them!! You *must* be able to prove a letter is yours before it will be granted to you so no funny stuff.. smile

[taligator]

~[Kanji]~

I sent in my money way over 3 months ago and I havn't gotten it yet....I sent it to the fan art address is that wrong? Will I ever get it?

We only have one address so it's likely you sent it to the correct location. Please email Billing Inquiry as instructed above and we'll see if we can find it.

Taligator
... for Gaia Online

[H4X]

Just wondering something. I purchased gaia cash and used it to get an MC. I have banner ads again and I just got my MC when they opened.

So is this a glitch or do the ads only go away if I purchase MCs directly using paypal?

[Mcfano]

Oh, noes!

I believe you dont get ads using any other method of payment besides Gaia Cash.

I ate teh muffin man!

[TheOne70]

taligator

Mystic172

I ordered for $12,50 MCs for November, and I want to use international mail-in. But it costs so much to send it safely to America! Can I order MC's for December and send the whole order in December so that it's cheaper for me?

P.S. I want to send it safe, because last time I ordered MC's via international mail-in, I never recieved them crying

It is possible with your previous order that we did not have a username on the order and did not know who to grant the items to.

Please send a feedback form to Billing Inquiry ([e-mail]) with the approximate date you sent the letter, the address on the letter (your address, not ours) and the amount and we can research to see if we received the letter but didn't know who to grant the items to.

Thanks,
Taligator
... for Gaia Online

PS: this goes for anybody who hasn't received a mail-in order that they sent. We have items as far back as 2004 that have no owners and we'd like to find them!! You *must* be able to prove a letter is yours before it will be granted to you so no funny stuff.. smile

Shouldn't the emailadress be '[e-mail]'? And, thanks! I've send an email to them.