Announcement: Gaia Problems: (Gaia Toolbar update workaround 08-01-08)

[Nana_Wing]

Yet another scam going around via PM. This one appears slightly more convincing but is also fake. sweatdrop
Please watch out for it, and never give out your password to anyone.

Quote:

Warning

You have been suspected of hacking multiple accounts on Gaia. There have been a few reports of about 3 accounts being hacked by your username. In order not to recieve an immediate ban on your account, You must supply your username and password. Normally Gaia staff does NOT request passwords but in this case we must. My name is *******, And you are at risk of losing your account.

If you do not reply to this message with the information requested In 2 minutes, your account will be permantley banned. I know I do not look like Gaia staff by my name not being in color, but I just started this as a new moderator. Back to why I have requested your password:

Reason: There is some sort of Bug going around in the Gaia database Blocking from accessing your account.

Note: << That is my ban button your descions decide on if it will be used or not.

Gaia Username:

Password:

Sincerly,

[Nana_Wing]

New unofficial scam report. Users trying to pass off a Neopets account in order to steal your Gaia account. If someone has been PMed with this scam, please quote it for me and I'll add it in here. 3nodding

Quote:

This is the new hacking 3nodding
People Pm some random person and they say that they are quitting neopets and are willing to give it to you for FREE so if you want it tell them so they could give you the account, then if you say yes they tell you to change the password and when you do, the password word you change it to will probly be the same as your gaia password then they will go and find the password through password recovery and hack into your account

Again this is unofficial, until a couple of confirmation PMs are received. 3nodding

Edit:

All right, I got a PM with the info I was looking for.

Quote:

Would you happen to play neopets? I'm quitting neopets and giving my accounts away to those who want them. (Its free!)

This is a scam so please watch out for it. 3nodding

[Nana_Wing]

Small update.

Ink mixing is fixed!!
Use the new shop "Skin Tyte" shop and go to the Tattoo section in order to make rare and mixed inks again.

A new fake login page is circulating about.
If someone pms you to vote for them in the arena or check something out and it redirects you to a login gaia page, please take a look at the URL. If it isn't http://www.gaiaonline.com/ then it isn't a part of Gaia. You should also not be logged out by going to vote. This is a tactic used to steal your passwords, so please be careful. 3nodding

[PaleBlueSlump]

Hey, everyone. Avatar customization appears to be down, with the dress up avatar showing up as a broken image.
It should be fixed eventually, so just be patient for now. ^_^

July 19 - That avatar customization problem seems to be all better now.

[Nana_Wing]

Password scams are plaguing the PM system again so watch out! This is one of the newest ploys to get your password from you.

Quote:

YOU HAVE BEEN SUSPECTED OF HACKING AN ACCOUNT
Failure to submit your Screen name and Password will result in the banning of the accused account

-All Questions will be answered after the screening process-
-15 minutes is given upon opening this message to comply-
If, upon inspection, the accused account is found to be wrongfully tagged, the owner will receive 10000g for wrongful accusation*
*section 114 (found in Gaia T.O.S.)
Thank you for your Cooperation
-Gaia Hacking Security

[TKid]

Log-in Issues-Many members are receiving the following message when attempting to log-in to Gaia:

Quote:

General Error
Invalid username/password woe =(

If you are receiving this error, please note that your account is not being hacked, but it is simply a known glitch. ^_^

EDIT: This issue should be resolved now.

[TKid]

10-11-2007: Avatar Saving Issues

Nita

Hello everyone,

Upon release of the new item, we've been experiencing problem with the avatar system. We're working on fixing the servers and everyone should be able to save their avatars by tomorrow. Sorry for the delay!

-Lanzer

For the original message please view this announcement: http://www.gaiaonline.com/forum//t.33434045/.

Avatar saving is currently not working and will be fixed tomorrow, 10-12-2007. Please be patient! ^_^

EDIT: This issue should now be resolved.

[Nana_Wing]

There have been some reported issues, with getting into the fishing area for Durem. As such a workaround has been worked out for the time being.

http://www.gaiaonline.com/games/launch.php?g=fishing&l=durem

Users may use this link to get to the fishing area, until such time as it is fixed. 3nodding

[PaleBlueSlump]

1/21/08
Gifting is temporarily down
Gifting from the inventory has been disabled temporarily while a problem that was discovered is fixed. It is hoped that it will be back and working tomorrow -- thanks for your understanding.
Edit - Giftgiving has been reenabled.

[Boxed Lunch]

June Monthly Collectibles June 15th, 2008
At this time, users are unable to open monthly collectibles. Based on the multiple threads in the Q&A it is possible this is a global issue. At this time all we can do is wait for the admins/developers to fix.

They fixed it the second I added this xD

[Nana_Wing]

There is an older password phishing scam making the rounds in the PM system again. This may seem familiar to some of you.

Quote:

Hi...
I was hoping you would check my main avatar at the arena, and rate it? I'm running this week.
Here is the link
If you don't want to, it's fine, I'll totally understand.
Thanks though n_n

The link takes you to a fake page that asks for username, password, and may start sending the same message from your account. Remember to look at the URLs in these messages, if they are not from http://www.gaiaonline.com , then report them immediately! 3nodding

[Boxed Lunch]

Major Database crash July 10th
Gaia has experienced a major database issue, for more information, please see this thread:
http://www.gaiaonline.com/forum/t.41712389/

Log in issues July 10th.
At this time, some people may be having log in issues. There are people with similar names to someone else (for example, Boxed Lunch would have issues logging in due to boxedlunch). If you have this issue, try logging in as your user number. To find this, find one of your posts and go to your profile. The user ID can be found on your profile page. The letters in red bellow are the numbers you will need to use as your user ID to log in. If you cant find your profile page, please try to search for it.

Quote:

http://www.gaiaonline.com/profiles/XXXXXXX/

[Kathleen Starr]

Gaia Toolbar Update July 30, 2008

A few days ago, users were prompted to update their toolbars. However, after doing so resulted in the loss of all Firefox Add-ons.
A workaround to fix this is to re-download the toolbar from Gaia. Unfortunately, as of my typing this it seems to be offline. So if you lost your Add-ons, please sit tight till it comes back TwT; Sorry for the trouble this may have caused.

edit: August 1, 2008
A user has messaged me with another way to get your Add-ons working again, and one of our mods has tried it as well.
http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons#Corrupt_extension_files

Please note that the toolbar is still down for maintenance as of this update.

[PaleBlueSlump]

Fishing Captcha Messing Up - Workaround August 22, 2008
We're having some trouble with the passcode (CAPTCHA) - the two words you have to fill every time you save a bucket. Right now when you type these words, they appear in the chat section, not in the passcode window.

This is a known problem and there is a temporary workaround:
After typing the words in the chat section, copy and paste them using the mouse, not keyboard shortcuts to the appropriate location. This should allow you to save your buckets.

Clarification:
You should copy and paste the passcode from the chat section to the CAPTCHA window. Using keyboard shortcuts (Ctrl+C, Ctrl+V) simply doesn't work, so please use the mouse (mark, rightclick, choose "copy", then click on the CPATCHA window, rightclick, then choose "paste"

Sorry for the temporary inconvenience.

[Saeline]

Trades are temporarily down - September 1, 2008

It looks like trades have started glitching over the course of the night. They appear to be whitepaging, so please do not be alarmed if you experience these issues. Hopefully this will be resolved soon.

There is currently no workaround, so your patience is greatly appreciated. heart

Edit: Looks like it's fixed now. 3nodding