Gaia Problems: (Gaia Toolbar update workaround 08-01-08)

[Leana Anita]

Another e-mail scam

From : illich rosado <[e-mail]>
Sent : December 11, 2005 6:32:21 PM
To : ********
Subject : Gaia Admin

It has come to our attention that you have scammed several users
on Gaia. Because of this, you will be banned from the site on all accounts linked to your computer. For safety issues and to make sure this account on Gaia is yours, we will need you to fill out the
following information below and send it back to us as soon as possible.

Gaia Username-

Gaia Password-

Reason you should not be banned-

We will need the above information to verify if the account is
yours. If this information is not sent back to us via
e-mail, we will be forced to shut down or ban your Gaiaonline
account. Sorry for the inconvenience.

Sincerely,
The Gaia Online Staff

Same scam, new e-mail address. Remember, GaiaOnline's staff will never ask for your password. Ever

[Kava]

New

Password scammer aim:
pimpmaster4146 - Sending out the link to a password scam site.
gaia offices - pretending to be Gaia staff, asking for passwords

Password scammer e-mail: [e-mail]

[e-mail]

GaiaOnline.com Member,

A member of gaiaonline(c) moderators has recieved an annonymous
message declaring your currently active gaia account has been
hacked.

To supply authentication of this account please fill the following
security form.

Account Name:
Password:
Confirm Password:
Birthday:
Friends List:
Date Joined:

If the account is verified we apologise for the trouble, this is
however essential to ensure all gaiaonline (c) members can use their
accounts safely without fear of hackers.

Note that if we we do not recieve clarification via this notice it
will result in account suspension until such time that account
clarification can be aquired.

Thank you for ensuring gaia remains a safe, friendly online
community. GaiaOnline.com Member.

[Moonblossom]

PM boxes empty

Dec 16th
Currently everyone's mailboxes (inbox, outbox, sentbox, savebox) are displaying as empty. There is no fix for this at the moment, hopefully we will have more information soon.

[Leana Anita]

Edited issue

PM system down/PM boxes empty Dec 16th
The entire Private Message system is down for all users at the moment. There is no workaround or estimated time until restoration at the moment.
Before the system was disabled, everyone's mailboxes (inbox, outbox, sentbox, savebox) were displaying as empty. There is no fix for this at the moment, hopefully we will have more information soon.

[Dri]

Quote:

PM system down/PM boxes empty Dec 16th
The entire Private Message system is down for all users at the moment. There is no workaround or estimated time until restoration at the moment.
Before the system was disabled, everyone's mailboxes (inbox, outbox, sentbox, savebox) were displaying as empty. There is no fix for this at the moment, hopefully we will have more information soon

UPDATE
Private Messages are currently being worked on and will be functional later tonight!

[Leana Anita]

Resolved!

PM system down/PM boxes empty Dec 16th
The entire Private Message system is down for all users at the moment. There is no workaround or estimated time until restoration at the moment.
Before the system was disabled, everyone's mailboxes (inbox, outbox, sentbox, savebox) were displaying as empty. There is no fix for this at the moment, hopefully we will have more information soon

The Private Message system is functional once again.

[terradi]

Edited issue

PM system down/PM boxes empty Dec 17th
The entire Private Message system is down for all users at the moment. There is no workaround or estimated time until restoration at the moment.
Before the system was disabled, everyone's mailboxes (inbox, outbox, sentbox, savebox) were displaying as empty. There is no fix for this at the moment, hopefully we will have more information soon.

xp

Edited issue

PM system down/PM boxes empty Dec 17th
The entire Private Message system is down for all users at the moment. There is no workaround or estimated time until restoration at the moment.
Before the system was disabled, everyone's mailboxes (inbox, outbox, sentbox, savebox) were displaying as empty. There is no fix for this at the moment, hopefully we will have more information soon.

The pm's seem to be working again. Some users may experience a momentary view of their inbox where all pm's appear to be gone. If this happens please refresh and they should appear again. 3nodding

[terradi]

Edited issue

PM system down/PM boxes empty Dec 19th
The entire Private Message system is down for all users at the moment due to some needed re-arrangements to fix things. They will be back on, though the estimated time until this happens is still unknown.

[borobdin]

Once again. The Gaia staff will never require or ask for your password. Any contact asking for a password should be ignored and regarded as a scam. Never give out your password to anyone (and, once again, that includes us).

Quote:

From: Gaia GAT <[e-mail]> Mailed-By: hotmail.com
To:
Date: Dec 22, 2005 8:42 PM
Subject: GaiaOnline Security and Account Confirmation
Reply | Reply to all | Forward | Print | Add sender to Contacts list | Delete this message | Report phishing | Show original | Message text garbled?
Dear Gaian,

Due to mass reports of hackings currently occurring throughout GaiaOnline we
at Gaia have decided it is now crucial to verify that all accounts are
indeed in possession of their rightful owners. Because of this it is
essential for you to fill out the requirements below and return them to us
via e-mail so all account details can be confirmed.

Username:
Password:
Confirm Password:
Birthday:
Friends List:

Because of these troubles any accounts not verified will be suspended until
necessary information can be obtained and confirmed.

We apologise for any inconvenience this may have cause and thank you for
helping make Gaia a friendlier place as both a site and a community.

[Kava]

New

No gold for posting Dec 22
Please see Lanzer's announcement in the announcements forum: Gold granting on posts disabled for now

No Flowers in Towns? Dec 22
Many users are reporting that no flowers seem to be appearing currently on the Gaia Towns maps. Cause is unknown at this time.

Game-Item Exchanges/Selling not working Dec 22
Users are getting the error message: "cannot parse store_key." when attempting to exchange flowers, trash, bugs, or fish at the NPC stores.

Old&Removed

PM system down Dec 19th
The entire Private Message system is down for all users at the moment due to some needed re-arrangements to fix things. They will be back on, though the estimated time until this happens is still unknown.

Avatar Customizing/Saving Down/Shop Previews Dec 10th
The Avatar Customizer is currently down for most users, or works sporadically for short periods of time. A Red "x" or broken image appears in place of avatar image, and saving function times out. All NPC shop previews are also affected by this issue, and will display a broken image as well. It is recommended that users do not switch profile servers to circumvent this problem. No safe, known workaround at this time.

Gaia Towns Down Dec 4th
Gaia Towns is currently not functioning properly. Nearly all or all users are unable to access towns, though some have reported being able to access it. For those experiencing trouble a "Setting Permission" bar appears and does not go away. Cause is unknown but the issue is known. Please visit this thread if you want more assistance/info.

Avatar Saving up November 17th
Avatar saving had been down for about 2 days. Issue now Resolved.

Pm's are up November 14th
Pm's were down for everyone for multiple hours. Issue now Resolved.

[Kava]

New

Memberlist/Search Links Missing? Dec 22
The memberlist and search links have been removed from their prior locations. These will be added back shortly in a new location. Meanwhile, feel free to use the links below:
Memberlist: http://www.gaiaonline.com/forum/memberlist.php
Search: http://www.gaiaonline.com/forum/search.php

[Heart~Magic]

Missing link

To delete your avie use this link

http://www.gaiaonline.com/profile/main.php

[Leana Anita]

New Issue

Random logouts and login troubles Dec 28
Users are being logged out at random, despite having correct cookies settings and checking "Remember Me" when logging in. Logging back in also poses a problem, and redirects most users to another blank login page. The cause is unknown, and there are no workarounds at this time.

[Kava]

New&Updated

Giftwrapping Unavailable Jan 7
There are currently no links or buttons available to giftwrap items. The option will be available again soon, it's being worked on.

Account Activation/Confirmation E-mails Jan 7
Many users are reporting issues with the e-mails to activate their accounts on new accounts or after changing their e-mail address or password. Suggested course of action if this happens to you is to send in a feedback form. Unfortunately, this is not something the moderators can help with.

House Saving Jan 4
Users are unable to save changes to their houses and get this error:

Quote:

failed load file:http://graphics.gaiaonline.com/images/housing/0501/3a8c13ca_wtile_10a_r1.png

A user-suggested workaround:
"For housing people need to empty their suitcase completely, save, and then they can upload their house. By trial and error they can find the problem. Most likely it's a floor item or a wall tile. I've heard the basic wooden chair is glitchy and various other wall tiles."