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Pm's are Down Mar 22
Pm's and reports are temporarily down. (Reports were working for a bit, then promptly died again) Sorry for the inconvenience. With luck it will be fixed soon.

Please use the following sticky for reports.
Fixed&Removed
  • Pm's are Down Mar 23
    Fixed now.
    Pm's and reports are temporarily down. (Reports were working for a bit, then promptly died again) Sorry for the inconvenience. With luck it will be fixed soon. Please use the following sticky for reports.
  • Yes... AGAIN =/
  • Pm's are Down Mar 23
    Pm's and reports are temporarily down. (Reports were working for a bit, then promptly died again) Sorry for the inconvenience. With luck it will be fixed soon. Please use the following sticky for reports.
  • Fixed&Removed... yes again. ^^; Hopefully for the last time?
  • Pm's are Down Mar 23
    Pm's and reports are temporarily down. (Reports were working for a bit, then promptly died again) Sorry for the inconvenience. With luck it will be fixed soon. Please use the following sticky for reports.
  • New Scam/Hack Attempt


    1. March 23

      Never.... ever.... EVER give out your password. If this was really VO, we'd put him in the stocks for this... it's a hacker trying to get your password, not VO
      (18:04:1 cool VOonGaia: Our monitors have detected that you have posted yet again some sexual or offensive content,attempted to hack,or scam.We have also been informed that you own a second account. Your account will not receive another warning this is your last one.We do however, require some information so we can enter you into the G.S.D. Please include: 1) Your user name 2) Your password 3) Your apology/decline of offensive content If you are not responsible for this accusation, then we honestly apologize for any trouble that we may have caused you.For best results please log out for 24 hours to avoid the possibility that your account may get banned.If you decline to provide the required innformation then you will recieve an IP address ban which will disable you from visiting gaia again.

      Edit:Might also go by the screenname of: LANZERonGAIA
    terradi's avatar
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    New Scam/Hack Attempt


    1. March 23

      Yet another obvious scam
      AlphaCreatorLanz (9:32:55 PM): Hey! My program has told me that you have inserted an AIM screen name, Gaian Newbie. I'm Lanzer, creator of Gaia. I'd like to enter you in a newbie donation program that helps you get more rare events, I just need: (1) Username (2) Gaia Password (3) Male or Female. Once I put this information into the database, you should get more rares.
    Here's where to go for this! ^^
  • Easter Event Timezones Mar 26
    If you're wondering when the easter event starts, check out this sticky in the Gaia Community Discussion forum: Easter Event Times - What time does it start for you?
  • New
  • Easter Event Errors Mar 27
    -If you're getting an error that says: "Database Error Unable to read dialog data." when you try to talk to the easter bunny, this means you need to go find some eggs.

    -If you get this error: "Error granting Bani Mask, 1405" or a similar one with the other mask, do a trade, or buy an item from an NPC store or the marketplace, and then you should be able to open your basket successfully afterwards.

    -If you were having trouble finding your basket, there was a glitch discovered that has now been fixed. Hopefully everyone can find their baskets now.
  • terradi's avatar
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    Errors in Posting Mar 28 (Continuing multiple days since then. Has since been resolved.)

    Lag:
    Right now lag is severely effecting the servers. Posts are going through but they are taking quite a while to go through and to register. Please be patient while we work through this error.

    As per the announcements, lag is to be expected today (28th), and the admins are fully aware of it and attempting to keep it to be at a minimum. Therefore periods of lag are neither unexpected nor anything to worry over.

    Archiving Message:
    During lag, when you reply to something, if you notice the page attempts to bring you to your post. Normally, that brings you forward to the page and your specific quote, however with the lag the post is not registering as existing in the system yet.

    Because of that the archiving error is appearing. Right before that though, you should be getting a 'your message has been entered successfully ...' message. That's the proof that it is going through. Please wait for your message to show up and do not make repeat topics/replies.

    <u>[ Message temporarily off-line ]</u>
    Some posts are not showing up, and the above error is occuring in it's place. To see these posts quote them. For any post which does not seem to be accessible, please be patient. Posts have not been deleted nor should any user panic if their posts do not show up. They will be restored just as soon as everything is back in order.
    terradi's avatar
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    Trading Pass Errors Mar 31st
    If you don't have a trading pass, you've probably noticed that the old workaround for it has ceased to function, meaning that for most or all new members it is not possible to buy a trading pass. We do know of this problem and it will be taken care of asap.
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    Trading Pass Errors April 1st
    If you don't have a trading pass, you've probably noticed that the old workaround for it has ceased to function, meaning that for most or all new members it is not possible to buy a trading pass. We do know of this problem and it will be taken care of asap.

    The old link, http://www.gaiaonline.com/gambino/bank.php?mode=buy_pass
    now works again. 3nodding
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    URL changes and errors
    Lanzer
    After an entire week of debugging the new site re-structuring is complete. There will be no change to how things work around the site, but in general the URL of many scripts will be changed. sweatdrop


    As you may have noticed, the url changes are causing some strange things to happen around the site. Cheese_archive errors and errors where pages simply cannot be found are not uncommon. Some threads are inaccessible, some posts cannot be retrieved and some links no longer seem to work. Please update your links if possible and be patient with us as things are sorted out.

    Trading Errors
    Trading does not seem to be working due to cheese_archive errors. It is a known problem. Please be patient while we work through it.

    Possible workaround: (effectiveness uncertain) Attempt starting a trade with gold only, then having the recieving person send an item.
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    Issues creating/Activiating Accounts
    To Create An Account: http://reinhart.gaiaonline.com/profile/character.php
    To Activate An Account: After recieving the verification email with the activation URL, take /forum/ out of the URL and replace it with /profile/ and it also doesnt hurt to use clyde.gaiaonline.com/.... instead of www.gaiaonline.com/.... because some users only seem to be able to activate while on the clyde server.
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    Trading Errors April 7th
    Trading does not seem to be working due to cheese_archive errors. It is a known problem. Please be patient while we work through it.

    ~This issue has been resolved~

    Avatar Saving Down April 7th
    Avatars are currently not saving. There are no known workarounds.

    Taco Error: Guilds April 7th
    Attempts to get into the GGN Guilds are resulting in a Taco Database error. This appears to be sitewide.
    (Resolved itself)
    Old&Archived and/or Removed
    Easter Event Errors Mar 27
    -If you're getting an error that says: "Database Error Unable to read dialog data." when you try to talk to the easter bunny, this means you need to go find some eggs.

    -If you get this error: "Error granting Bani Mask, 1405" or a similar one with the other mask, do a trade, or buy an item from an NPC store or the marketplace, and then you should be able to open your basket successfully afterwards.

    -If you were having trouble finding your basket, there was a glitch discovered that has now been fixed. Hopefully everyone can find their baskets now.

    Ego Search Mar 20
    Update Mar 22: Fixed now. Posts/topics from the last couple of days were lost when ego search data was restored from backup. See Lanzer's announcement in the announcements forum.
    Ego Search seems to be refusing to search for posts or topics for most users and instead continually shows results for one account. No fixes at this time, please be patient until this is fixed.

    Re-Create Character Mar 12
    Users are experiencing a glitch with re-creating their avatar after deleting it. The image to re-create their character shows up reversed and isn't clickable. The blue border around the image though, is clickable, or users can simply use this url: http://reinhart.gaiaonline.com/forum/character.php to re-create their characters.

    Gold Lag Mar 12
    A lot of users have been noticing that when trading, purchasing items through the marketplace, or from the NPC stores, their gold doesn't seem to disappear when they make the purchase. While it's good to report these things if you actually do buy something and get it for free, at the moment we highly recommend you wait at least an hour or two before jumping to the conclusion that you got something for free. Gold removal has simply been lagging and the gold count hasn't been updating as quickly as we are used to. The gold should disappear after a short while if you give it some time.

    Database Errors Mar 12
    There's been site-wide issues with database errors for a couple of days now. If you get a message that says, "Error, Could not connect to <insert funky food name for database here> database," Don't worry about it. Just refresh, and the page should eventually load for you.

    Log In/Log Out problems Feb 19
    Mar 7: Should be fixed now.
    Many users are getting randomly logged out. Please check this thread: http://www.gaiaonline.com/forum/viewtopic.php?t=6139042 for some workarounds/fixes other users have found.

    Unable to Login Feb 8
    Mar 7: Think this is fixed now.
    Many users, especially those with underscores in their names, are having trouble logging in at the moment.
    Workaround: Users should be able to get around this difficulty by using their user ID instead of their avatar name to log in. How to find a User ID#

    New Posts Icon Not Working Jan 24
    This has actually been going on for a long time now. For many users, the icons on threads do not show when there have been new posts since their last login. The icon only seems to change to indicate new posts made after these users have logged in.

    This also causes the 'new announcement' notice not to show up for the announcements forum if a new post has been made since they last logged in.

    Changing Username problems Dec 18
    Changing your username will make it appear changed in some places, not changed in others (such as the forum saying it's by the new name, but under your avatar it will say the old one). If you have changed your username and you want to PM people, you will have to tell them what to change the username to in the field (tell them the new one) as they will see the old one and you won't be able to get any replies.

    PM system and Reports are down Feb 22
    PM's are up now, although some were lost. See Jakobo's announcement for details: http://www.gaiaonline.com/forum/viewtopic.php?t=6214947
    The PM System and Report system are temporarily down. In the meantime, please use the error reporting threads that will be stickied here and possibly other forums temporarily.

    Thread Subscriptions down Feb 16th
    Thread subscriptions are currently not functioning. Users are receiving "Could not obtain topic information" messages. There is no known fix for this at this time.

    Error in Posting Feb 16th
    Mar 7: Think this is fixed now.
    Some users are reporting that they are getting error messages while trying to post in certain threads or forums. There is no known fix for this at this time.

    Phantom PM's Jan 22
    Mar 7: Fixed now.
    Since the release of the reviesed PM system, members have been recieving the PM notification when there is no message. The cause of this is unknown and will be looked in to as soon as possible.

    Archiving
    Many times a message will show after posting saying that the topic is being archived. The cause of this is not known, however it is a false message. Chances are the topic is not being archived. Going back to the main forum, you will be able to find the thread again.

    Poll gold Feb 5
    Everyone seems to be noticing that you no longer get gold for every single poll you vote in. Originally, there was a limit on how many polls you could earn ten gold for within a specific time limit. The limit on poll gold vanished when the 3 month long gold-earning glitch was fixed back in Oct. A limit on poll gold has now been re-instated. This is not an error.

    GGN glitches (Oct27)
    Captain: It is not possible to make a member the captain of a guild, even when creating a guild. This will be looked in to as soon as able. Members can become captain of a guild with the help of any moderator, once this is fixed.

    Unable to edit posts in Guilds
    Update Aug/24/2004: Back to Orange. Problem is affecting Firsts posts in guild threads that have a poll on them. Thanks for everyone who reported this.

    Events Jan 26
    Recently, many members have been having problems recieving their events. The eek bubble and the message to say look around show up, and the "If you can't find your event, click here." all show. After clicking it, nothing happens.

    Possible solution
    When getting an event, have it open in a new window.
    When the event doesn't work, open it in a new window again.

    Random Items disappearing Feb 13
    Some users are reporting random items disappearing from their inventory. It's not clear whether this is directly related to the bank or not.

    Thumbnail Errors Feb 9
    Mar 7: Should be fixed now. ^^
    Many people are reporting that their sealed letters or some other various items in their inventory are showing up with the image of a male tan peasants top instead of the correct image. The correct item name and description should still show up upon mouseover, even at the bank, or in the drop down list at the marketplace. This is being worked on.

    Rotating Avatars Jan 28
    Mar 7: Think this is fixed now.
    Recently, new accounts have been having strange 'chameleon' rotating avatars that seem to change facial features, hair, gender, etc.. at random. This is currently being worked on.
    Workaround: Putting on any clothing and saving the changes to the avatar should fix this.

    Store Preview Jan 31
    When previewing an item in the store, it gives you a broken image. For now use the Gaia Avatar Simulator by Saikatsu
    http://www.gaiaonline.com/forum/viewtopic.php?t=2529671
    or the Gaia Avatar Creator by Kochou
    http://www.gaiaonline.com/forum/viewtopic.php?t=3106985

    Buying Trade Pass Feb 24
    Many users are missing the Buy Pass button when visiting the bank to buy a Trade Pass. Thankfully, the URL for buying a pass still works. (Clicking the link below should give you a pop-up at the bank asking if you want to buy a pass.)
    http://www.gaiaonline.com/gambino/bank.php?mode=buy_pass
    More information about trading can be found here.

    Cave and robot tops (and a few other items) (Nov13)
    These items are not able to be purchased in the store normally. Eventually they will be fixed, but there is no estimation on when. Please visit this thread for more information & workaround information.
    http://www.gaiaonline.com/forum/viewtopic.php?t=4217404

    Gold does not get transferred when trading Feb 13
    Mar 7: Appears to be fixed now.
    Some users are reporting that trades with items on one side and gold on the other, the item is transferred but the gold is not.

    Commands do not Execute (Refresh, refresh) Jan 23
    For weeks now, the Bank has not been accepting information on the first try. Buying a trading or vending pass may need to be attempted several times before the purchase goes through. Adding gold or items will take 2 or more tries for it to take for some members. The same with sending a trade, many members need to add their password more than once before the trade will get sent.

    Workaround: Starting a trade
    When looking at a member's Profile, or if they are on your friend's list, clicking the User Image button will take you directly to the trade page with them on the first try.


    Trades not showing
    WARNING: Please only try this when the site is not having lag issues


    Bank Bypass
    Go back and find the URL with the trade ID. PM that to the person you are trading with. That bypasses the need to see the active trades list.

    It will look like this:
    ]http://www.gaiaonline.com/gambino/bank.php?mode=trade&trade_id=######

    Title Workaround
    When sending a trade, it will show blank. If you start another trade with the same user it will tell you that there is already an active trade. After that, it will show in Pending Trades!


    Inventory Decimation Feb 9
    Some people have reported their entire inventories disappearing subsequent to using the bank and completing a trade. Cause of the error is not known at this time. If you experience this error, please report it in this thread: Trade Errors: Misc. (Post Here to Debug!) or PM a moderator directly so we can help you.


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