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Old&Archived and/or Removed
Easter Event Errors Mar 27
-If you're getting an error that says: "Database Error Unable to read dialog data." when you try to talk to the easter bunny, this means you need to go find some eggs.
-If you get this error: "Error granting Bani Mask, 1405" or a similar one with the other mask, do a trade, or buy an item from an NPC store or the marketplace, and then you should be able to open your basket successfully afterwards.
-If you were having trouble finding your basket, there was a glitch discovered that has now been fixed. Hopefully everyone can find their baskets now.
Ego Search Mar 20
Update Mar 22: Fixed now. Posts/topics from the last couple of days were lost when ego search data was restored from backup. See Lanzer's announcement in the announcements forum.
Ego Search seems to be refusing to search for posts or topics for most users and instead continually shows results for one account. No fixes at this time, please be patient until this is fixed.
Re-Create Character Mar 12
Users are experiencing a glitch with re-creating their avatar after deleting it. The image to re-create their character shows up reversed and isn't clickable. The blue border around the image though, is clickable, or users can simply use this url: http://reinhart.gaiaonline.com/forum/character.php to re-create their characters.
Gold Lag Mar 12
A lot of users have been noticing that when trading, purchasing items through the marketplace, or from the NPC stores, their gold doesn't seem to disappear when they make the purchase. While it's good to report these things if you actually do buy something and get it for free, at the moment we highly recommend you wait at least an hour or two before jumping to the conclusion that you got something for free. Gold removal has simply been lagging and the gold count hasn't been updating as quickly as we are used to. The gold should disappear after a short while if you give it some time.
Database Errors Mar 12
There's been site-wide issues with database errors for a couple of days now. If you get a message that says, "Error, Could not connect to <insert funky food name for database here> database," Don't worry about it. Just refresh, and the page should eventually load for you.
Log In/Log Out problems Feb 19
Mar 7: Should be fixed now.
Many users are getting randomly logged out. Please check this thread: http://www.gaiaonline.com/forum/viewtopic.php?t=6139042 for some workarounds/fixes other users have found.
Unable to Login Feb 8
Mar 7: Think this is fixed now.
Many users, especially those with underscores in their names, are having trouble logging in at the moment.
Workaround: Users should be able to get around this difficulty by using their user ID instead of their avatar name to log in. How to find a User ID#
New Posts Icon Not Working Jan 24
This has actually been going on for a long time now. For many users, the icons on threads do not show when there have been new posts since their last login. The icon only seems to change to indicate new posts made after these users have logged in.
This also causes the 'new announcement' notice not to show up for the announcements forum if a new post has been made since they last logged in.
Changing Username problems Dec 18
Changing your username will make it appear changed in some places, not changed in others (such as the forum saying it's by the new name, but under your avatar it will say the old one). If you have changed your username and you want to PM people, you will have to tell them what to change the username to in the field (tell them the new one) as they will see the old one and you won't be able to get any replies.
PM system and Reports are down Feb 22
PM's are up now, although some were lost. See Jakobo's announcement for details: http://www.gaiaonline.com/forum/viewtopic.php?t=6214947
The PM System and Report system are temporarily down. In the meantime, please use the error reporting threads that will be stickied here and possibly other forums temporarily.
Thread Subscriptions down Feb 16th
Thread subscriptions are currently not functioning. Users are receiving "Could not obtain topic information" messages. There is no known fix for this at this time.
Error in Posting Feb 16th
Mar 7: Think this is fixed now.
Some users are reporting that they are getting error messages while trying to post in certain threads or forums. There is no known fix for this at this time.
Phantom PM's Jan 22
Mar 7: Fixed now.
Since the release of the reviesed PM system, members have been recieving the PM notification when there is no message. The cause of this is unknown and will be looked in to as soon as possible.
Archiving
Many times a message will show after posting saying that the topic is being archived. The cause of this is not known, however it is a false message. Chances are the topic is not being archived. Going back to the main forum, you will be able to find the thread again.
Poll gold Feb 5
Everyone seems to be noticing that you no longer get gold for every single poll you vote in. Originally, there was a limit on how many polls you could earn ten gold for within a specific time limit. The limit on poll gold vanished when the 3 month long gold-earning glitch was fixed back in Oct. A limit on poll gold has now been re-instated. This is not an error.
GGN glitches (Oct27)
Captain: It is not possible to make a member the captain of a guild, even when creating a guild. This will be looked in to as soon as able. Members can become captain of a guild with the help of any moderator, once this is fixed.
Unable to edit posts in Guilds
Update Aug/24/2004: Back to Orange. Problem is affecting Firsts posts in guild threads that have a poll on them. Thanks for everyone who reported this.
Events Jan 26
Recently, many members have been having problems recieving their events. The eek bubble and the message to say look around show up, and the "If you can't find your event, click here." all show. After clicking it, nothing happens.
Possible solution
When getting an event, have it open in a new window.
When the event doesn't work, open it in a new window again.
Random Items disappearing Feb 13
Some users are reporting random items disappearing from their inventory. It's not clear whether this is directly related to the bank or not.
Thumbnail Errors Feb 9
Mar 7: Should be fixed now. ^^
Many people are reporting that their sealed letters or some other various items in their inventory are showing up with the image of a male tan peasants top instead of the correct image. The correct item name and description should still show up upon mouseover, even at the bank, or in the drop down list at the marketplace. This is being worked on.
Rotating Avatars Jan 28
Mar 7: Think this is fixed now.
Recently, new accounts have been having strange 'chameleon' rotating avatars that seem to change facial features, hair, gender, etc.. at random. This is currently being worked on.
Workaround: Putting on any clothing and saving the changes to the avatar should fix this.
Store Preview Jan 31
When previewing an item in the store, it gives you a broken image. For now use the Gaia Avatar Simulator by Saikatsu
http://www.gaiaonline.com/forum/viewtopic.php?t=2529671
or the Gaia Avatar Creator by Kochou
http://www.gaiaonline.com/forum/viewtopic.php?t=3106985
Buying Trade Pass Feb 24
Many users are missing the Buy Pass button when visiting the bank to buy a Trade Pass. Thankfully, the URL for buying a pass still works. (Clicking the link below should give you a pop-up at the bank asking if you want to buy a pass.)
http://www.gaiaonline.com/gambino/bank.php?mode=buy_pass
More information about trading can be found here.
Cave and robot tops (and a few other items) (Nov13)
These items are not able to be purchased in the store normally. Eventually they will be fixed, but there is no estimation on when. Please visit this thread for more information & workaround information.
http://www.gaiaonline.com/forum/viewtopic.php?t=4217404
Gold does not get transferred when trading Feb 13
Mar 7: Appears to be fixed now.
Some users are reporting that trades with items on one side and gold on the other, the item is transferred but the gold is not.
Commands do not Execute (Refresh, refresh) Jan 23
For weeks now, the Bank has not been accepting information on the first try. Buying a trading or vending pass may need to be attempted several times before the purchase goes through. Adding gold or items will take 2 or more tries for it to take for some members. The same with sending a trade, many members need to add their password more than once before the trade will get sent.
Workaround: Starting a trade
When looking at a member's Profile, or if they are on your friend's list, clicking the
button will take you directly to the trade page with them on the first try.
Trades not showing
WARNING: Please only try this when the site is not having lag issues
-If you're getting an error that says: "Database Error Unable to read dialog data." when you try to talk to the easter bunny, this means you need to go find some eggs.
-If you get this error: "Error granting Bani Mask, 1405" or a similar one with the other mask, do a trade, or buy an item from an NPC store or the marketplace, and then you should be able to open your basket successfully afterwards.
-If you were having trouble finding your basket, there was a glitch discovered that has now been fixed. Hopefully everyone can find their baskets now.
Ego Search Mar 20
Update Mar 22: Fixed now. Posts/topics from the last couple of days were lost when ego search data was restored from backup. See Lanzer's announcement in the announcements forum.
Ego Search seems to be refusing to search for posts or topics for most users and instead continually shows results for one account. No fixes at this time, please be patient until this is fixed.
Re-Create Character Mar 12
Users are experiencing a glitch with re-creating their avatar after deleting it. The image to re-create their character shows up reversed and isn't clickable. The blue border around the image though, is clickable, or users can simply use this url: http://reinhart.gaiaonline.com/forum/character.php to re-create their characters.
Gold Lag Mar 12
A lot of users have been noticing that when trading, purchasing items through the marketplace, or from the NPC stores, their gold doesn't seem to disappear when they make the purchase. While it's good to report these things if you actually do buy something and get it for free, at the moment we highly recommend you wait at least an hour or two before jumping to the conclusion that you got something for free. Gold removal has simply been lagging and the gold count hasn't been updating as quickly as we are used to. The gold should disappear after a short while if you give it some time.
Database Errors Mar 12
There's been site-wide issues with database errors for a couple of days now. If you get a message that says, "Error, Could not connect to <insert funky food name for database here> database," Don't worry about it. Just refresh, and the page should eventually load for you.
Log In/Log Out problems Feb 19
Mar 7: Should be fixed now.
Many users are getting randomly logged out. Please check this thread: http://www.gaiaonline.com/forum/viewtopic.php?t=6139042 for some workarounds/fixes other users have found.
Unable to Login Feb 8
Mar 7: Think this is fixed now.
Many users, especially those with underscores in their names, are having trouble logging in at the moment.
Workaround: Users should be able to get around this difficulty by using their user ID instead of their avatar name to log in. How to find a User ID#
New Posts Icon Not Working Jan 24
This has actually been going on for a long time now. For many users, the icons on threads do not show when there have been new posts since their last login. The icon only seems to change to indicate new posts made after these users have logged in.
This also causes the 'new announcement' notice not to show up for the announcements forum if a new post has been made since they last logged in.
Changing Username problems Dec 18
Changing your username will make it appear changed in some places, not changed in others (such as the forum saying it's by the new name, but under your avatar it will say the old one). If you have changed your username and you want to PM people, you will have to tell them what to change the username to in the field (tell them the new one) as they will see the old one and you won't be able to get any replies.
PM system and Reports are down Feb 22
PM's are up now, although some were lost. See Jakobo's announcement for details: http://www.gaiaonline.com/forum/viewtopic.php?t=6214947
The PM System and Report system are temporarily down. In the meantime, please use the error reporting threads that will be stickied here and possibly other forums temporarily.
Thread Subscriptions down Feb 16th
Thread subscriptions are currently not functioning. Users are receiving "Could not obtain topic information" messages. There is no known fix for this at this time.
Error in Posting Feb 16th
Mar 7: Think this is fixed now.
Some users are reporting that they are getting error messages while trying to post in certain threads or forums. There is no known fix for this at this time.
Phantom PM's Jan 22
Mar 7: Fixed now.
Since the release of the reviesed PM system, members have been recieving the PM notification when there is no message. The cause of this is unknown and will be looked in to as soon as possible.
Archiving
Many times a message will show after posting saying that the topic is being archived. The cause of this is not known, however it is a false message. Chances are the topic is not being archived. Going back to the main forum, you will be able to find the thread again.
Poll gold Feb 5
Everyone seems to be noticing that you no longer get gold for every single poll you vote in. Originally, there was a limit on how many polls you could earn ten gold for within a specific time limit. The limit on poll gold vanished when the 3 month long gold-earning glitch was fixed back in Oct. A limit on poll gold has now been re-instated. This is not an error.
GGN glitches (Oct27)
Captain: It is not possible to make a member the captain of a guild, even when creating a guild. This will be looked in to as soon as able. Members can become captain of a guild with the help of any moderator, once this is fixed.
Unable to edit posts in Guilds
Update Aug/24/2004: Back to Orange. Problem is affecting Firsts posts in guild threads that have a poll on them. Thanks for everyone who reported this.
Events Jan 26
Recently, many members have been having problems recieving their events. The eek bubble and the message to say look around show up, and the "If you can't find your event, click here." all show. After clicking it, nothing happens.
Possible solution
When getting an event, have it open in a new window.
When the event doesn't work, open it in a new window again.
Random Items disappearing Feb 13
Some users are reporting random items disappearing from their inventory. It's not clear whether this is directly related to the bank or not.
Thumbnail Errors Feb 9
Mar 7: Should be fixed now. ^^
Many people are reporting that their sealed letters or some other various items in their inventory are showing up with the image of a male tan peasants top instead of the correct image. The correct item name and description should still show up upon mouseover, even at the bank, or in the drop down list at the marketplace. This is being worked on.
Rotating Avatars Jan 28
Mar 7: Think this is fixed now.
Recently, new accounts have been having strange 'chameleon' rotating avatars that seem to change facial features, hair, gender, etc.. at random. This is currently being worked on.
Workaround: Putting on any clothing and saving the changes to the avatar should fix this.
Store Preview Jan 31
When previewing an item in the store, it gives you a broken image. For now use the Gaia Avatar Simulator by Saikatsu
http://www.gaiaonline.com/forum/viewtopic.php?t=2529671
or the Gaia Avatar Creator by Kochou
http://www.gaiaonline.com/forum/viewtopic.php?t=3106985
Buying Trade Pass Feb 24
Many users are missing the Buy Pass button when visiting the bank to buy a Trade Pass. Thankfully, the URL for buying a pass still works. (Clicking the link below should give you a pop-up at the bank asking if you want to buy a pass.)
http://www.gaiaonline.com/gambino/bank.php?mode=buy_pass
More information about trading can be found here.
Cave and robot tops (and a few other items) (Nov13)
These items are not able to be purchased in the store normally. Eventually they will be fixed, but there is no estimation on when. Please visit this thread for more information & workaround information.
http://www.gaiaonline.com/forum/viewtopic.php?t=4217404
Gold does not get transferred when trading Feb 13
Mar 7: Appears to be fixed now.
Some users are reporting that trades with items on one side and gold on the other, the item is transferred but the gold is not.
Commands do not Execute (Refresh, refresh) Jan 23
For weeks now, the Bank has not been accepting information on the first try. Buying a trading or vending pass may need to be attempted several times before the purchase goes through. Adding gold or items will take 2 or more tries for it to take for some members. The same with sending a trade, many members need to add their password more than once before the trade will get sent.
Workaround: Starting a trade
When looking at a member's Profile, or if they are on your friend's list, clicking the
button will take you directly to the trade page with them on the first try.Trades not showing
WARNING: Please only try this when the site is not having lag issues
Title Workaround
When sending a trade, it will show blank. If you start another trade with the same user it will tell you that there is already an active trade. After that, it will show in Pending Trades!
Inventory Decimation Feb 9
Some people have reported their entire inventories disappearing subsequent to using the bank and completing a trade. Cause of the error is not known at this time. If you experience this error, please report it in this thread: Trade Errors: Misc. (Post Here to Debug!) or PM a moderator directly so we can help you.
