Fill out this:
• Which browser and version # are you using? Important: provide version # too (typically from the browser’s Help menu, then About ___).
• What’s happened EXACTLY and what was the error message/number?
• For trouble-shooting purposes, can you try the game with another Facebook account on the same computer? (create a test Facebook account if you don’t have one to test with)
• Again for trouble-shooting purposes, can you see if the same issue happens with another browser? Almost all Windows computers have Internet Explorer built-in and Firefox is free at (www.mozilla.org).
• What version of Flash do you have installed? Your Flash version must be 10 or higher in order to avoid unexpected issues. You can check your version typically by going to Control Panel | Add or Remove Programs and looking for Adobe Flash Player xx.
• Do you have a similar issue playing other Flash-based games on Facebook?