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Mustafa ALsabbagh's avatar

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my accuont is not working when i start monster galaxy it just does not load
zhou yun99
my accuont is not working when i start monster galaxy it just does not load


Hi there,

It is possible that you have the “Disable Third-Party Cookies” set in your browser. If you do, Monster Galaxy will have trouble identifying who you are. To check/change your settings try one of the following steps: http://bit.ly/1NoIs4

If the above doesn't help your next step would be to click here to contact the Moga Customer Support Team.. They should be able to help you directly with your issues.

When you do make sure to include the following:


1. Please provide us with the browser name and version you are using
2. The error message and number (if any) you are receiving
3. Does this happen with any other FB account you might have? If you only have one, would you mind creating a new test FB account? This test will be super helpful.
4. Does this issue occur with more than one browser? (if you have only tried one, we ask that you try using another browser just to see if you get the same error)
5. Do other Flash based games work for you as well?
6. Do you know which version of Flash are you using? (To check which version of Flash you have and to install the latest version, click this link: http://bit.ly/CheckFlash)
If That Does not work Consider Using this link: Monster Galaxy Shiny Tool
Mustafa ALsabbagh's avatar

700 Points
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  • Member 100
  • Dressed Up 200
they fixed it thanx guys . i appreciate your help .

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