Okay, so I had sent several requests through facebook a month or so after the big game crash, and had not gotten a response. I had just discovered how to do the tickets here on gaia, so i'm assuming my requests to have my account fixed had not gone through; also the ticket solution said I should check up with the forums.
What had happened to my account during the crash was two of the quests I had finished had reappeared on my quest list (Incriminating Photos and Capture Scud) and I had lost my lvl 10 Bladewing. Not only was the Bladewing bloody rare (I was lucky to capture it at 9% capture rate), but I had caught a moga after the Bladewing and this moga is still on my account. If both mogas were missing, I would have partially dismissed it as the game being saved up to a certain point and anything after that was lost data, but that is not the case.
I know this is more than a year after the fact, but please assist. I had gotten frustrated the first time and had given up but seeing as my request may not have gotten through then, I'm futilely trying again to fix the issue.